Towneplace Suites By Marriott Milpitas Reviews

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Reviews of Towneplace Suites By Marriott Milpitas

Towneplace Suites By Marriott Milpitas

1428 Falcon Dr, Milpitas, CA

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Juan

9 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

2/10 Terrible

Elizabeth

24 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2024

10/10 Excellent

Harpreet

Travelled with family and small children

17 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very cool staff, clean room, beautiful view

Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with partner

6 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is conveniently located at a great price.

Stayed 1 night in Mar 2024

8/10 Good

DONG S

11 Feb 2024

Stayed 2 nights in Feb 2024

10/10 Excellent

DONG S

9 Feb 2024

Stayed 1 night in Feb 2024

6/10 Okay

Patricia

5 Feb 2024

Stayed 1 night in Feb 2024

10/10 Excellent

Marcia

23 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, friendly staff

I was lucky enough to be allowed to check-in early which was great. Friendly staff all around. Did have an issue with the refrigerator which i did not report until check-out so unsure about response. Well located for the reason for my visit to the area.

Stayed 1 night in Jan 2024

10/10 Excellent

Tchung

6 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location clean room and surrounding areas breakfast included free parking

Stayed 1 night in Dec 2023

8/10 Good

richard

Travelled with family and small children

28 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2023

10/10 Excellent

Anthone

18 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2023

10/10 Excellent

Johnny

12 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel deal EVER!

Amazing!

Stayed 1 night in Dec 2023

8/10 Good

Robert

Business traveller

5 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I experienced very poor cellular service while inside the building.

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriel s

28 Nov 2023

Stayed 3 nights in Nov 2023

10/10 Excellent

Karla

Travelled with family

19 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

6/10 Okay

Elias

5 Nov 2023

Stayed 1 night in Nov 2023

8/10 Good

Eric

Travelled with family and small children

5 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place. Good location next to the mall

Stayed 1 night in Oct 2023

10/10 Excellent

paul

30 Oct 2023

Stayed 1 night in Oct 2023

10/10 Excellent

CLIFFORD, castaic

22 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

All amenities close by.

Stayed 5 nights in Sep 2023

6/10 Okay

Lawrence

21 Sept 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2023

4/10 Poor

Jon

Business traveller

25 Aug 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

8/10 Good

Michael

Business traveller

24 Aug 2023

Liked: Amenities, property conditions & facilities

Very convenient location: near BART / bus station and near the mall. Clean, large rooms with good desks and kitchenettes. The provided continental breakfast was average, and the soap dispensers in the bathroom required replacement. Excellent deal for the money overall.

Stayed 2 nights in Aug 2023

2/10 Terrible

Elite

Business traveller

8 Jul 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

10/10 Excellent

Frank

6 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2023

8/10 Good

Alexandra

29 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

The location is perfect because it is very near to the great mall. The people are friendly and the place is clean. The only thing that I noticed is that there are only a few options for the breakfast so i ended up eating brunch outside after checking out. Overall, it was a pleasant stay.

Stayed 1 night in May 2023

8/10 Good

Jon

12 May 2023

Stayed 2 nights in May 2023

10/10 Excellent

Israel

26 Apr 2023

Stayed 1 night in Apr 2023

4/10 Poor

Aishwarya

24 Apr 2023

I had to change my room thrice. In the first room the telephone wasn’t working. I was unable to lock the main door properly in the second and third room. Finally I moved to the fourth room. I had travelled to this place after a 5 hour long flight, was tired and this is what I was doing for almost 1.5 hours after reaching the hotel. The elevator suddenly stopped working and I had to climb the stairs to the 4th floor along with my luggage.

Stayed 2 nights in Apr 2023

10/10 Excellent

Uvaldo

10 Apr 2023

Stayed 1 night in Apr 2023

8/10 Good

Reycard

12 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2023

8/10 Good

Arif

Travelled with family

11 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2023

10/10 Excellent

Johny

Travelled with family

25 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2023

10/10 Excellent

Rosanna

14 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2023

10/10 Excellent

Steven

Business traveller

11 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Great location. Within walking distance to the mall and plenty of other shopping and dining options within minutes.

Stayed 2 nights in Jan 2023

10/10 Excellent

sam

Travelled with family

5 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place I've stayed at. Check in was a breeze.

Stayed 1 night in Jan 2023

8/10 Good

Frank

3 Jan 2023

Stayed 2 nights in Dec 2022

10/10 Excellent

Julie

Travelled with family

3 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amenities

10/10 Excellent

Thomas

Travelled with family

6 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great.

Stayed 1 night in Nov 2022

6/10 Okay

Natalia

Travelled with family, Business traveller

24 Oct 2022

Liked: Staff & service

Old dirty carpets, old dirty fabric furniture,” hammocky” beds, clean bedding, quiet, kitchen is a major convenience! Big refrigerator is a plus, big TV with Netflix plus also. Convenient location, free parking .

Stayed 7 nights in Oct 2022

10/10 Excellent

Julio

Travelled with partner

23 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities

No doubt the hotel is dated but is kept in nice condition and location is very good. is ok for couple of days.

Stayed 1 night in Sep 2022

10/10 Excellent

Faith

Travelled with family and small children

24 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect stay

Stayed 1 night in Jul 2022

10/10 Excellent

Divya

Business traveller, Travelled with partner

27 Jun 2022

Liked: Cleanliness, amenities, property conditions & facilities

Very well placed, has enough transportation options and food options

Stayed 22 nights in Jun 2022

2/10 Terrible

Adrian

Travelled with family

3 Jun 2022

Disliked: Property conditions & facilities

My room had a broken air-conditioning unit and the hallway smelled of Marijuana. Kept a 100 dollar deposit without explanation of why they kept it. Will never stay there again.

Stayed 1 night in May 2022

10/10 Excellent

Maria

Travelled with family and small children

24 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Great for a overnight stay.

Stayed 1 night in Jan 2022

Response from Anthony on 15 Feb 2022

Thank you for your review!

4/10 Poor

Thuy

Travelled with family

25 Dec 2021

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

I had a bad check in experience. I checked in and found the drainage of lavabo gets stuck There was no body to fix it. The guys at front desk gave me a device to drain by myself but i cannot do it. We stayed a night without lavabo.

Stayed 1 night in Dec 2021

Response from Anthony on 2 Jan 2022

I am sorry to hear that the sink in your room was not working properly and further that we were not able to have it repaired for you or your room switched. I will review this with my Engineering and Front Office teams to ensure that any concerns such as these are addressed promptly and thoroughly in the future.

10/10 Excellent

crystal

Travelled with group

24 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2021

Response from Anthony on 14 Nov 2021

Thank you for your review! We hope to welcome you back soon.

10/10 Excellent

Maricel

15 Oct 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is great clean have everything you need and few steps to shopping mall and metro station

Stayed 4 nights in Oct 2021

Response from Anthony on 17 Oct 2021

Thank you for this review! We hope to welcome you back soon.

2/10 Terrible

Verified traveller

2 Oct 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bug bites!!!!!

we got bed bug bites.

Stayed 1 night in Sep 2021

Response from Anthony on 11 Oct 2021

Please do not hesitate to contact the hotel and ask for me directly so that we can discuss further.

8/10 Good

Verified traveller

Business traveller

15 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2021

Response from Anthony on 20 Sept 2021

Thank you for your review!

10/10 Excellent

Igor

14 Sept 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Sep 2021