Property entrance

Reviews of Larkspur Landing Campbell - An All-Suite Hotel

3.5 out of 5
Larkspur Landing Campbell - An All-Suite Hotel
550 W Hamilton Ave, Campbell, CA

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1007 reviews" "
Rating 8 - Good. 284 out of 1007 reviews" "
Rating 6 - Okay. 151 out of 1007 reviews" "
Rating 4 - Poor. 103 out of 1007 reviews" "
Rating 2 - Terrible. 96 out of 1007 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Friendly service. Clean room with full kitchen and comfortable bed. Breakfast from 6am to 9am. Good parking. Jack in the box right outside. Safeway right down the street.
Stayed 1 night in Mar 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No fuss. Great home-base to explore San Jose.
Stayed 1 night in Mar 2024

4/10 Poor

Paula

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed at this property several times over the years and been very satisfied. HOWEVER, this trip, the room was REALLY run down, dated, broken items in the room, bad smell, just not up to past stays. Plus, I talked my sister into staying at this hotel and her room was really bad. It smelled so bad AND the carpet was covered in wet "dog pee" spots. She had to move to our room as there were no other rooms available. When I tried to make up our "hide-a-bed" sofa so my sister wouldn't have to sleep in her stinky room, the mattress on the pull out bed was disgusting, and the bag of linens provided in the room were filthy. The sheets were stained and stunk, the blanket was covered in long hairs and the pillows were dirty. We had to have the front desk bring all new linens at 11:00 p.m. The room had just 2 towels and we had to ask for wash clothes as well. Not well stocked. This place has really gone down hill and we will not be staying here again.
Stayed 1 night in Mar 2024

2/10 Terrible

karina

Disliked: Cleanliness, staff & service, property conditions & facilities
There was roaches on my food
Stayed 1 night in Mar 2024

6/10 Okay

Son, Winnipeg

Close to where we like to go
Stayed 5 nights in Dec 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms aren't too nice. I honestly wanted to change my mind and go elsewhere. It looks pretty run down.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and pet friendly.
Stayed 2 nights in Feb 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 2 nights in Feb 2024

8/10 Good

Stephen

Stayed 3 nights in Feb 2024

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet location. Room was clean and accommodating
Stayed 1 night in Feb 2024

8/10 Good

barbara

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the surgical center where I was being served.
Stayed 2 nights in Feb 2024

10/10 Excellent

Akihiro

Stayed 3 nights in Jan 2024

6/10 Okay

KARAN

Business traveller
Liked: Staff & service
The rooms are havig a smell from carpet or something else.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cheryl, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't expecting a full on kitchen, so was pleasantly surprised! Love aeeing all the coffee choices in the lobby. Comfortable bed, and looking forward to breakfast in the morning! Great front desk staff too!
Stayed 1 night in Jan 2024

10/10 Excellent

Carol, Grand Junction

Travelled with partner
Staff were extremely friendly and anxious to make our stay special
Stayed 4 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best continental breakfast I ever had in the Bay Area! Coffey and tea selection was great too.Location is great, it’s close to everything. Excellent customer service in this hotel🤗 Thank you!
Stayed 1 night in Jan 2024

2/10 Terrible

Tara

I didn’t get to stay here they don’t except your bank debit card only credit cards I’ve never had this happen and am very upset I’m Waiting to hear from Expedia about my refund
Stayed 1 night in Jan 2024

8/10 Good

Soraya

Liked: Staff & service, amenities, property conditions & facilities
As always i love everything about these place
Stayed 7 nights in Jan 2024

6/10 Okay

Jesse

Stayed 2 nights in Jan 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Arlene

Stayed 1 night in Jan 2024

8/10 Good

Arturo

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Favian

Liked: Cleanliness, staff & service, property conditions & facilities
Splendid stay
Stayed 1 night in Jan 2024

6/10 Okay

John, LINCOLN

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is VERY TIRED, the rooms need an upgrade badly! Very dark in the rooms, furniture looks like its been around for 50 years.
Stayed 2 nights in Jan 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Arthur

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is really showing it's age. Rooms were clean but felt worn out - carpeting, somewhat dim lighting, curtains, musty smell in the hallways. The included breakfast is nice - a couple of hot items to go with fruit, yogurt, cereal, bread/bagel, coffee.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria, El Paso

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marbella

Liked: Cleanliness, staff & service, property conditions & facilities
They were awesome people.
Stayed 1 night in Jan 2024

6/10 Okay

Heather

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I want to start by saying the staff were absolutely wonderful! Everyone we talked to was so nice and helpful. Our issue was at check in. The management of this place does not allow you to check in using a debt card. It has to be a credit card. I booked through expidia.com and it does not say this anywhere on there. I don't have credit cards and if my husband hadn't brought his, I don't think we would have been able to check in. Again, this was not the receptionists fault. She was nothing but sweet the entire time while explaining. This is a managment policy that either needs to be made clear on all booking websites or changed.
Stayed 2 nights in Dec 2023

2/10 Terrible

Habtamu

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty not clean
Stayed 1 night in Jan 2024

2/10 Terrible

Andy

Dint take debit cards, hotel cancelled my reservation
Stayed 1 night in Dec 2023

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good but .....
Room was clean but bathroom sink had very slow drain. Within 15 seconds of turning on a trickle of water the drain backed up. Bathtub had a patched hole in the bottom of the fiberglass. TP was like sandpaper. Went and bought my own roll of softer TP.
Stayed 6 nights in Dec 2023

6/10 Okay

Adrienne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was run down, bad lighting, not very clean, carpet looks like it wasn’t vacuumed , drapery and furniture very worn, shear’s fraying. Found large dead cockroach on kitchen floor the next morning and there was a small black bug crawling around on the floor in the middle of the night. I think it was a baby coach roach. The room was about $120 a night, which is really cheap. I would not return there, would rather pay a little more and get something clean and in better condition. Bed was comfortable and it was quiet. Positive thing, bed was ok for me and it was quiet. My adult kid’s room was run down, furniture old no bugs, found, they had good night’s rest on the bed.
Stayed 2 nights in Dec 2023

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches, rats. Dirty rooms and rude service. Would never return. In fact, didn’t even stay the second booked night because it was so terrible
Stayed 2 nights in Dec 2023

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christina, San Ramon

Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Nerizalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

James

Business traveller
Smelled funny. Breakfast was less than desirable. Never heard of rice for breakfast. How about eggs next time.
Stayed 3 nights in Dec 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was outdated, thin windows so you can hear all the vehicles as it is on a busy street. Free bfast was the worst I have ever seen. Rooms were very outdated with old scratched up furniture. We will not be back. Very disappointed
Stayed 1 night in Dec 2023

8/10 Good

Eddie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few glitches but otherwise fine. Great staff.
There was an extension cord by my bed! The previous time, there wasn’t but the time before that, there was. Yes-No-Yes. The desk clerk on the 2nd time had said we could’ve called down to ask for one. So do that. Without them, the plugs are inadequate. The phone didn’t seem to work & had the wrong number on it. The thermostat didn’t seem to change with new settings, but I may not have been working it right. All the staff is wonderful. The front panel of the shelf holding the bathroom sink is cracked, giving the place an old feeling, but it works just fine. Room 231.
Stayed 1 night in Dec 2023

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here regularly. Always a good experience overall, but occasionally the damage from previous guests hasn't been properly handled.
Stayed 1 night in Oct 2023

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs/ Broken windows and horrible management!
There was a roach walking around in a room. The kitchen sink was completely clogged. The room was extremely cold, even though we had the heater on the whole night. In the morning I looked at the window and the window seal was broken and there was a big gap between the window. that’s why it was so cold in the room because the window was not sealed and there was cold air coming in the whole night. I was only in the room for a couple hours, but it was not a pleasant day. The next day when I called the front desk, the manager didn’t seem to care about anything I was telling her. She was defensive and very rude. Looking at the condition of the room those problems have been there for a while so I’m sure she has heard complaints about this room before. She told me that since I didn’t switch rooms that night, I must have been satisfied with my stay. It was almost 1 o’clock in the morning when I got back to my room and I was exhausted and was not in the mood to change rooms. I wasn’t even calling to get a refund. I was just letting them know that there was problems with the room and I didn’t want to be held accountable for it. I’ll never stay at this place again! Plus, hotels.com. Didn’t care at all when I told them about this.
Stayed 1 night in Dec 2023