Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Reviews of SOMA Park Inn – Civic Center

2 out of 5
SOMA Park Inn – Civic Center
101 9th St, San Francisco, CA

Reviews

6.8
Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 303 out of 1000 reviews" "
Rating 6 - Okay. 245 out of 1000 reviews" "
Rating 4 - Poor. 129 out of 1000 reviews" "
Rating 2 - Terrible. 117 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tia S on 7 Mar 2024
We appreciate your feedback。 Thank you for choosing Soma Park Inn for your stay.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service
What I liked: Housekeeping even when the "Do Not Disturb" sign was accidentally on
Stayed 2 nights in Feb 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Amenities
Close to Soma
Stayed 1 night in Nov 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
The property has not given me my security deposit back
Stayed 1 night in Oct 2023

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice and patient family team owns or runs it and they keep it nice and safe
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, reasonable, clean stay
Super nice people, so close and convenient to everything. Reasonable prices for a last minute getaway to see Queens of the Stone Age.
Stayed 1 night in Oct 2023

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in good conditions, it was clean, room was spacious. However, I was surprised when the hotel charged me an additional $30 per nights for parking. Expedia did not disclose that parking was not included with the reservation. Other than the unexpected parking fee; my stay was good. But the streets of San Francisco are not safe.Too many mentally ill people roam and live on the streets, making it very unsafe.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

porfirio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location before there was a lot of homeless hanging out at Sam’s. They have cleaned up quite a bit. Overall service was great.
Stayed 2 nights in Sep 2023

8/10 Good

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Patrick

Stayed 2 nights in Sep 2023

8/10 Good

Jordan

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
This Hotel was everything I needed for my 6 night stay during Outside Lands. A lot of great dining options nearby. Convenient central location. Safe enough area; mind your own business and loiterers will mind theirs. Anyone I encountered seemed friendly enough. The only issue I really had was the housekeeping was not cleaning our room. The first night, they made the beds, and replaced the towels, and cleaned. No cleaning or beds making we’re done for the remainder of the stay, with just towels being replaced. We did have to ask for a towel replacement at one point. Overall satisfied and would stay again.
Stayed 6 nights in Aug 2023

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Not the greatest area in terms of foot traffic. Friendly staff, but nobody was there when I arrived, and I wound up leaving and coming back.
Stayed 1 night in Aug 2023

2/10 Terrible

Alexis

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Semi-clean but overall dirty, outdated, and overpriced. Parking was $120 ($30 a night) to be in an extremely open and dirty parking lot. Homeless will be walking around, screaming, blaring music, and defecting in the parking lot right by your car. It’s close to everything but overall extremely unsafe. Only stay here out of pure necessity. Solo female travelers especially stay away!!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great location. Offers late check in. Daily housekeeping.
Stayed 3 nights in Jul 2023

4/10 Poor

June

Stayed 3 nights in Jul 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Like the other reviews, decent room, helpful staff, dirty house less neighbors that leave their excrement on the sidewalks for you to enjoy! SOMA location is convenient for Muni transit, close to downtown.
Stayed 1 night in Jul 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
No accommodating
Stayed 1 night in Jul 2023

6/10 Okay

Amos

Liked: Cleanliness, staff & service
When I made my reservation, parking on property was quoted as ten dollars per day. Indeed, this was the price I paid last year. When I arrived to check in, however, I was charged THIRTY dollars per day. The whole thing felt very "bait and switch". It was terribly frustrating, but I had no choice.
Stayed 3 nights in Jun 2023
Response from Tia S on 12 Jul 2023
So sorry you feel this way. We began our parking charges approximately 5 years ago for 25 inclusive of taxes. Last year we increased our parking charges to 30. As a gesture of goodwill, we can waive your parking charges on your next stay and we look forward to seeing you again on your next trip to SF.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and proximity to dining, eating and transportation options. The room was nice, clean and well kept. The staff was always pleasant and very helpful.
Stayed 5 nights in May 2023

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel stay
Comfy hotel by a noisy street. The outside gives you the illusion it might be kind of shady to stay there but the hotel inside is really nice. The bed was comfy and the shower kept with the hot water after awhile. I would stay there again if I was in the area. My only problem was the hotel charging $35 a night to park in their parking lot. I could understand a smaller fee but charging $70 for two nights was a lot and I just parked a little bit down the block for free.
Stayed 2 nights in May 2023

2/10 Terrible

Oleksandr

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
in the hotel parking lot at night, my car was hidden and things were stolen for about 3 thousand dollars. be careful
Stayed 1 night in May 2023
Response from Tia S on 8 Jun 2023
We are sorry about your loss。 We understand San Francisco has issue of car break-in crime and as we have open Parking, and we recommend not to keep any valuable inside the card.Thank you for writing a feedback to us.

10/10 Excellent

Michaele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was a little noisy, but the room was quiet and clean and it was fabulous to get my car off the street! The host was also so very nice! I’ll be back.
Stayed 1 night in May 2023

2/10 Terrible

Andrew

Refused to honor the booking
Stayed 1 night in May 2023
Response from Tia S on 8 Jun 2023
Thank you for writing your feedback for Soma Park Inn。 We appreciate your business and definitely need to follow our management policy while check-in.We are sorry if you had any inconvenience while check -in.

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Great room. All amenities worked well. Clean with no sign of pest issues. Accommodating, polite staff. Centrally located near a lot of pub transportation. A clear homeless issue outside and can be a bit noisy. Other than that, overall good stay.
Stayed 1 night in May 2023

8/10 Good

Ka Mmg

Stayed 1 night in Apr 2023
Response from Tia S on 4 May 2023
We appreciate your feedback!

10/10 Excellent

Catalina

Stayed 1 night in Apr 2023
Response from Tia S on 8 Jun 2023
We appreciate your feedback.

8/10 Good

Gue

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Tia S on 8 Jun 2023
We appreciate your feedback.

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
It was what we needed. Bed was comfortable and it was quiet around the area both nights.
Stayed 2 nights in Apr 2023
Response from Tia S on 4 May 2023
Thank you for your feedback. We are happy to know that you find the bed comfortable and suits your needs. We appreciate your business and want you to see again! Thank you again for choosing soma Park inn for your stay.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room & bathroom, with microwave & minifridge.
Stayed 1 night in Apr 2023
Response from Tia S on 4 May 2023
We appreciate your feedback. Thank you for staying in soma Park Inn.

8/10 Good

Mayumi

Stayed 1 night in Apr 2023
Response from Tia S on 4 May 2023
We appreciate your feedback.!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was loud because everything echoes from the streets. The hotel location is not ideal.
Stayed 2 nights in Mar 2023
Response from Tia S on 4 May 2023
We appreciate your time to write the review. We understand hotel located at the corner two busiest street of San Francisco. Its goes both ways .It becomes convenient to go around the city but become noisy sometimes too. We appreciate that you bring this concern to our notice so that we can take care of our future guest by offering them Quiter room in the hotel if they needed.

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.👍
Stayed 3 nights in Mar 2023
Response from Tia S on 4 May 2023
Thank you for your feedback!

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Mar 2023

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 2 nights in Feb 2023

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Staff are very friendly and the room is excellent. Thank you.🙏
Stayed 2 nights in Feb 2023

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly staff. The rooms are very clean. Good setting.
Stayed 1 night in Feb 2023

10/10 Excellent

Izaiah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Tia S on 15 Feb 2023
Thank You for your feedback!

4/10 Poor

German

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Tia S on 15 Feb 2023
Thank You for your Feedback!

10/10 Excellent

Nenita

8/10 Good

Fahn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was a 6min walk to Bill Graham Civic Auditorium. That was the reason I chose this hotel. The area is pretty noisy, and there is a bus or Muni that operates way into the night, however that's to no fault of the property. They do provide you with earplugs (which I didn't use). The area itself is kind of sketchy, but the same can be said about the whole city. All in all, the staff was very friendly with check in and check out, and the room was decent for the price. The bedding was fine, sheets were clean, towels were a bit scratchy, but clean and the bathroom was well-maintained. I would stay here again if I need to attend a show at the auditorium. Also, it's very close to the freeway, so you don't need to drive too far into the city.
Response from Tia S on 6 Dec 2022
We appreciate your feedback. Thank you for choosing Soma Park inn. We are looking forward to seeing you again!

10/10 Excellent

Su

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Response from Tia S on 6 Dec 2022
We appreciate your feedback. Thank you for choosing Soma Park inn. We are looking forward to seeing you again!

10/10 Excellent

Eric Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, good price
Check in was super fast and efficient and friendly. Rooms are really clean and have all you need!
Stayed 1 night in Nov 2022
Response from Tia S on 6 Dec 2022
We appreciate your feedback. Thank you for choosing Soma Park inn. We are looking forward to seeing you again!

10/10 Excellent

Darnell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to most of the places on our list to go to and to friends and family. The hotel staff was very friendly, fast and efficient. The room was very clean and was a lot nicer than expected.
Response from Tia S on 6 Dec 2022
We appreciate your feedback. Thank you for choosing Soma Park inn. We are looking forward to seeing you again!

10/10 Excellent

Reyes, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property several times over the past 10 years. While it isn’t in the most desirable or quietest area of SF, it’s convenient and a great price if you’re spending most of your time in the SOMA area of SF.
Stayed 1 night in Oct 2022
Response from Tia S on 6 Dec 2022
We appreciate your feedback. and be a valuable guest. Thank you for choosing Soma Park inn. We are looking forward to seeing you again!

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to activity I attended. Parking convenient. Friendly, helpful staff.
Stayed 2 nights in Sep 2022

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Sep 2022

4/10 Poor

Robert

Disliked: Staff & service
Stayed 1 night in Sep 2022