Lobby

Reviews of Hotel Nova SFO by FairBridge

2.5 out of 5
Hotel Nova SFO by FairBridge
410 S Airport Blvd, South San Francisco, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1001 reviews" "
Rating 8 - Good. 356 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Apr 2024
Response from Janmesh on 23 Apr 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was aight
Stayed 1 night in Mar 2024
Response from Moe on 2 Apr 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
I especially like the front desk lady who check me in ( didn’t get her name) but the tv wasn’t working and she came upstairs to help me with it and got it working, they just got the large flat screens so it needed minor adjustments so instead of changing my room she fixed it. I will be back. Plus it was less than I expected.
Stayed 1 night in Mar 2024
Response from SIMI on 1 Apr 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 Good

Mariela

Stayed 4 nights in Mar 2024
Response from Simi on 1 Apr 2024
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Simi on 25 Mar 2024
Thank you for taking time to complete our reservation. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thank you to Janmesh for being such a friendly, kind, and helpful person throughout our stay. While our stay was short, we very much enjoyed it. Rooms were clean, staff were great, and close by to great dining options. Highly recommend staying here!
Response from Janmesh on 22 Mar 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 Good

Asif

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not much around but close to the airport and nice staff.
Stayed 2 nights in Mar 2024
Response from Simi on 20 Mar 2024
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic!
Stayed 1 night in Mar 2024
Response from Janmesh on 16 Mar 2024
Thank you for taking time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive a positive feedback. Thank you again for sharing experience and We hope your next visit will be more pleasant than the previous one!

8/10 Good

Tameka

Liked: Cleanliness, staff & service
Clean & pleasant staff
Stayed 1 night in Mar 2024
Response from Simi on 10 Mar 2024
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean hotel With a great staff Thank you
Stayed 1 night in Mar 2024
Response from Simi on 10 Mar 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Simi on 7 Mar 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Mine was a small room but nicely decorated. The bed was comfortable. There was no parking on the property (all spaces were full) and I didn't know how safe it would be to park on the street behind the hotel. I was able to move my car into one of their spots later after 10:30pm but the spaces are tight. The lobby closed about 10:30 at night until 6:00 or 6:30am so I could not get available water. The woman who checked me in was very nice.
Stayed 4 nights in Feb 2024
Response from Simi on 3 Mar 2024
Thank you for taking time to complete our review, however our lobby is 24 hours, so it is not closed at night. We do have a vending machine for water and drinks which can be accessible 24 hours aw well. You might have confused us with other hotel you have stayed in before, Our hotel has ample of parking, with one space per room. We hope to see you again soon!

2/10 Terrible

Guochang

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It was Terrible; my credit card was Identity Theft when I used the hotel wifi and paid for the Suir Woods Park lot through its official website on Feb 14, 2024. I suspended the wifi security, which caused nearly USD 1,000 to be lost in the coming days. I have called 911 and my card issuing bank to investigate.
Stayed 4 nights in Feb 2024
Response from Janmesh on 24 Feb 2024
Dear Guochang, We would like to apologize for the disappointing experience that you had while staying with us. This type of incident is not something that we have ever experienced before. We have addressed the issue with our Internet Service Provider and network gateway team. This is the first time we have had to deal with this type of problem and we can assure you that we will take steps to avoid this from happening again.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of all the hotels that I stayed at in that particular area, that was the best one i stayed at. As soon as I walked in you can see the cleanliness. Also they understand the meaning of hospitality, as i am in the same business in the culinary side of it. I just want to say thank you for a enjoyable experience. Ohh and the coffee was great. Guest rm. 203
Stayed 1 night in Feb 2024
Response from Simi on 9 Feb 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very kept with clean rooms and many amenities. Staff was awesome in helping with all my needs. Throughly enjoyed my stay and will stay here again in the future if in the area.
Stayed 3 nights in Jan 2024
Response from Simi on 4 Feb 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from Simi on 29 Jan 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best very friendly
Stayed 2 nights in Jan 2024
Response from Simi on 29 Jan 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 Good

balwinder

Travelled with family and small children
Girl at check in window was nice and service was good.
Stayed 2 nights in Jan 2024
Response from Simi on 29 Jan 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

6/10 Okay

Petit

Stayed 1 night in Jan 2024
Response from Simi on 27 Jan 2024
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service
I stayed one night. Overall, clean and good service, with a few issues that I can overlook for the price. The beds are a little hard. They need blackout curtains, but luckily it's still getting light pretty late. I heard a little noise through my door, which seems to conduct sound well. There weren't many guests or that could have been more of an issue.
Stayed 1 night in Jan 2024
Response from Simi on 14 Jan 2024
Thank you for taking time to complete our review regarding your stay at our hotel.On behalf of our entire time, I would like to apologize for failing to exceed your expectations.your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Ian

Stayed 1 night in Jan 2024
Response from Simi on 14 Jan 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

MILAGROS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Moe on 6 Jan 2024
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 Good

Berenice

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from simi on 25 Dec 2023
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

NNN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The staff are very nice. Full marks. Also, take a taxi from the airport instead of taking the highway.
Stayed 2 nights in Dec 2023
Response from Simi on 25 Dec 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind. Good breakfast for the price. We had to change room because we had a couple of issues with the water pipes. But overall, it was ok.
Stayed 3 nights in Dec 2023
Response from Simi on 11 Dec 2023
Thank you for taking the time to write a review about our hotel. We try to do our best in serving our guests. I hope you will choose us again in the near future.

8/10 Good

Violet

Response from Simi on 13 Feb 2024
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was awesome and polite plus very respectful. It's a pleasure staying there
Stayed 1 night in Nov 2023
Response from Moe on 28 Nov 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Kelly, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced and conveniently located. For the price, a truly great deal.
Stayed 1 night in Nov 2023
Response from Manan on 16 Nov 2023
Thank you for taking time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Steven

Business traveller
Disliked: Property conditions & facilities
Bed was very firm and uncomfortable. Green light from the smoke detector was bright enough that i could read in the dark. Cleaning staff left pieces of toilet paper in the peep holes to block light from the hallway. The tv stand had drawers that wouldn't stay closed. The air conditioner says its controlled by the wall but is actually controlled on the AC unit itself. AC unit worked intermittently (on for 2 minutes off for 30 seconds on for 2 minutes) and was very loud and obnoxious. Would never stay again.
Stayed 1 night in Nov 2023
Response from Manan on 16 Nov 2023
Thank you for taking time to complete our online survey regarding your stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Ma Charisma Lina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamesh at the front desk I not sure if I spelled his name right. But his service is above excellent his compassion kindness make my stay memorable since I injured my back and his very kind of my situation and assist me in all possible well. His really a charm to the hotel.Thank you for having such a wonderful person working to the hotel.
Stayed 1 night in Nov 2023
Response from Manan on 16 Nov 2023
Thank you for taking time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Simi on 15 Nov 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Simi on 11 Nov 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

6/10 Okay

Nay

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Shower at hotel make me cry, i smell marijua.
Hotel staff were nice, everything is good but Shower at hotel make me cry, my tears will came out more than shower head. No pressure in shower head, so i have to take time, alot of time to take shower. You have to make sure shower is good if you are there for businesses. All rooms are non smoking, also smoking free building but i smell marijua in my room, in the hallway and outside. At first, i though it was skunt smell, but that smells woke me up middle of the night. I get it it is S.F. and no smoking cigarettes. But that smell make me sick and mad. It was worse than cigarettes smoke smell. If you are ok with that smell or you like that smell, then you will be fine.
Stayed 3 nights in Nov 2023
Response from Manan on 6 Nov 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Sung Soo, Rocklin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Simi on 6 Nov 2023
Thank you for taking time to complete our review regarding your stay at our hotel.On behalf of our entire time, I would like to apologize for failing to exceed your expectations.your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and room was very neat.
Stayed 3 nights in Nov 2023
Response from Manan on 6 Nov 2023
Thank you for taking time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive a positive feedback. Thank you again for sharing experience and We hope your next visit will be more pleasnt than the previous one!

10/10 Excellent

Maureen

Stayed 1 night in Oct 2023
Response from Simi on 30 Oct 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Rodger

Business traveller
Liked: Property conditions & facilities
Nice staff. Budget friendly accommodations.
Stayed 1 night in Oct 2023
Response from Simi on 29 Oct 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manan on 26 Oct 2023
Thank you for taking time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
They were friendly
Stayed 3 nights in Oct 2023
Response from Simi on 16 Oct 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Average stay, breakfast was not impressive but still was able to get a little something in our stomachs. Staff at check in that evening was very attentive but morning staff not so much.beds were comfortable water pressure in shower was good too. Close to airport.
Stayed 1 night in Oct 2023
Response from Simi on 13 Oct 2023
Thank you for taking time to complete our review regarding your stay at our hotel.On behalf of our entire time, I would like to apologize for failing to exceed your expectations.your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Curtis, Los Altos

Stayed 1 night in Oct 2023
Response from Janmesh on 1 Nov 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Sushanta

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023
Response from Manan on 9 Oct 2023
Thank you for taking time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive a positive feedback. Thank you again for sharing experience and We hope your next visit will be more pleasnt than the previous one!

8/10 Good

Kelly

Stayed 7 nights in Sep 2023
Response from Manan on 10 Oct 2023
Thank you for taking time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive a positive feedback. Thank you again for sharing experience and We hope your next visit will be more pleasnt than the previous one!

4/10 Poor

Hon Min

Stayed 1 night in Oct 2023
Response from Simi on 7 Oct 2023
Thank you for taking time to complete our review regarding your stay at our hotel.On behalf of our entire time, I would like to apologize for failing to exceed your expectations.your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Simi on 4 Oct 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Janmesh at check in was literally the best part of me and my wife’s whole trip to San Francisco. We had trouble with our flight to Bali and had to book an extra night he not only helped us get our keys back after we had already checked out and had to come back he helped us get the room for another day since we were incorrect on the timing of the flight. He was very friendly and had the best personality. The room was super clean literally no complaints. Very close to the airport and doesn’t break the bank definitely will come back when we come back to San Francisco. Hope you see this Janmesh wish you could have came with us lol.
Stayed 1 night in Sep 2023
Response from Simi on 2 Oct 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
It was great. Staff was friendly and attentive.
Stayed 1 night in Sep 2023
Response from Simi on 1 Oct 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Zsolt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic room for one night
Stayed 1 night in Sep 2023
Response from Simi on 1 Oct 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
got what we paid for, nice room, nice stay
Stayed 1 night in Sep 2023
Response from Simi on 29 Sept 2023
Thank you for taking time to complete our online review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 Excellent

Key

Stayed 4 nights in Sep 2023
Response from Simi on 13 Oct 2023
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!