Ratings based on 5,346 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom s

Tis didn't cut it for me..

Posted 24-Jan-2015
Based on what I would expect of Westin's standards, this leaves very much to be desired. Hotel is rather old and though the it was rather roomy, conditions of hotel bathroom (like bathtubs, sinks, walls) and carpets are in need of upgrading. Basic amenities like bedroom slippers and toothbrush should be made available without having to request for it. Reception staff not friendly, hardly approachable; at least for those I have encountered. I didn't feel valued to be a hotel guest, let alone a Starwood member.
5 out of 5
Recommended
for Everyone
by A verified traveller

good location

Posted 23-Jan-2015
Pros: everything
Cons: none
Location: great
great hotel and in a good location. staff were great and helpful. check in was great. parking is a little hi for the location but maybe that is just San Francisco.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC

Outstanding female front desk person!

Posted 21-Jan-2015
Location: Good location, half way between union square and the ferry building at the end of Market St. Very close to public transit operated by MUNI & BART.
The evening that I checked in I was given an outstanding welcome by the female that was working on the front desk!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver Canada

Very comfortable beds

Posted 19-Jan-2015
Just booked then drop bags and room town car to Dave Matthews at the Paramont Oakland two tonight's in a row got lots of help from Paul at the front door only downside was no food after 10:30 PM add to order pizza which wasn't too bad
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jan-2015
Great. Every thing was perfect the gentleman housekeeper brought us extra pillows and was very cordial . We loved our corner room thank you for the upgrade
4 out of 5
Recommended
for Everyone
by A verified travellerfrom M

Para quien busca una buena opción en San Fco

Posted 14-Jan-2015
Muy buena ubicación, excelente actitud del personal, cocina estupenda y aún mejor el precio y servicio Expedia
1 out of 5
by A verified travellerfrom taiwan

Jbug

Posted 13-Jan-2015
Pros: Location
Cons: Everything, especially the staff attitude.....
Location: Shopping area close by
The location is great for shopping, the room is terrible, staying a few Westin, this is by far the worst Westin that I have ever experience. For check out had a long line, bell man was unhappy when we need to pick up something from luggage which they stored for us. The toilet has stain of previous guests pee on floor. But it was at discounted price, and I stayed for one night only, didn't even bother to complain....., the only good service: they offered a 3pm late check out for free, not sure if it is because we checked it after 9pm.
4 out of 5
Recommended
for Everyone
by A verified traveller

Tres días en San Francisco

Posted 12-Jan-2015
La estancia en el hotel Westing at Market St. Fue maravillosa. Las tres noches que pasamos pudimos descansar con toda comodidad. La ubicación es maravillosa, a unas cuantas cuadras de los transportes turísticos.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ótimo!

Posted 12-Jan-2015
Ótima localização, acesso a transporte público para os principais pontos da cidade.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Irving,TX

Nice hotel with great location location location

Posted 12-Jan-2015
Pros: staff
The location of the Westin is awesome. It is nearby Market St, 5 mins to union square and 20-25 mins from the airport.