All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Breakfast menu was poor, only place in my two week trip that eggs and orange juice (not from concentrate) were not available. Room was ok.
Humberto
Stayed 1 night in Aug 2019
8/10 Good
TREVOR
16 Sept 2018
Liked: Staff & service
A good centre for touring Cantabria. Breakfasts adequate with a number of good restaurants within easy reach. The staff, in particular Azulcena (I hope I've spelt her name correctly), were very friendly and helpful. The hotel would benefit from regular TLC and guests would enjoy tea/coffee making facilities in their room or lounge rather than paying the staff to provide these.
In view of the hotel's rural position it ought to be very quiet but the village's dogs and other animals spoilt the tranquillity. Unfortunately, the hotel can not do anything about this.
A nice hotel .. if you get what you think you book
Hotel looks really well and probably deserves it stars.. We were put in the annex which we were very disapointed with. Quite claustrahobic with small low window. The booking we had made and was confirmed was supposed to have a balcony. The room looked nothing like the photis. If we had realised what we were getting for 110 euro we certainly would have gone elsewhere. I was particularly disappointed that we were not allowed to park our motorcycle in the large secure courtyard even when we asked.. in fact the man checking us out couldn't understand why we were sent to the public area along the road. A lesson in don't believe in everything that is written.
The only criticism I would have is the claim to offer free parking. They have plenty of space in their courtyard but prefer to keep it empty. The free parking is a communal car park close by which does not offer the security suggested and required us to empty the care completely and carry our cases upstairs. The staff were extremely helpful but lsck of spanish on our part did cause confudion over a recommended restaurant for dinner. We never mansged to find it.the room and bathroom were immaculate. We would highly recommend this family hotel.
.
The hotel is a beautiful building. There is no restaurant at the hotel but there is a good bar/restaurant a short walk away.
Good location for exploring the area.
VAS
8/10 Good
Davies', Wales
3 Jul 2013
Liked: Cleanliness, room comfort
Great Location
Overall we enjoyed our stay at the Hotel; large spacious & tastefully decorated rooms- the beds were extremely comfortable. The wifi was a very weak connection and this maybe due to the hotel's location.
Joli hôtel style un peu ancien, personnel agréable.
Manque la climatisation surtout comme nous qui étions dans les combles (Heureusement que nous avons eu de l'orage qui a refroidi le temps.
La piscine un peu sale.
Un peu retiré de tout.
Christèle
Stayed 2 nights in Aug 2022
8/10 Good
Amaia
21 Aug 2022
Liked: Cleanliness, staff & service, room comfort
Entorno bonito
El entorno es tranquilo y el palacio es precioso. Aunque cabe destacar, que las habitaciones necesitan un arreglo.
El personal muy atento y simoaticos.
La chica que nos atendió el día del registro, nos acompañó a nuestra habitación. Me pareció todo un detalle.
El entorno, el hotel y la tranquilidad. Diferente a otros hoteles por el estilo de edificio y la buena conservación. Buen desayuno y personal muy atento, para eepetir
El hotel es como estar en tu casa nos dieron informacion de la zona y los mejores restaurantes,desayuno muy bueno en un gran salon sin gran aglomeracion de gente en general muy bien
En general la estancia fue muy agradable. El trato fue excelente y en todo momento se preocuparon de que estuviéramos cómodos y tuviéramos ocasión de disfrutar. Lo único que destacaría a mejorar son algunos detalles de la habitación en la que estuvimos, anexa al palacio; La alfombra de pie de cama y algún complemento del baño.
Por lo demás un éxito, repetiremos más adelante!
Es un hotel maravilloso. La ubicación perfecta cerca de todo con unas vistas espectaculares. Una buena decoración, muy limpio y queremos destacar la amabilidad del personal
El hotel está situado en un sitio muy tranquilo el pueblo está a 5 minutos andando, bueno no hay mucho pero un bar que se come y cena muy bien y cerca un supermercado
Emplacement de l'hôtel, calme, espaces communs agréables, accueil chaleureux (très bons conseils de la part de la direction sur des lieux où dîner), petit déjeuner de qualité
Me a gustado todo el hotel cumplió con mis expectativas,la habitación y las preciosas vistas a la montaña hotel muy adecuado para visitar la visitar toda la zona central de Cantabria
El Hotel es fantástico tiene unas instalaciones preciosas y muy cuidadas, las habitaciones son amplias con baños enormes, un ambiente tranquilo y familiar, para desconectar, como telón de fondo la montaña. Es un lugar para ir a ver naturaleza y hacer rutas, muy cerca de Santillana y Comillas. El Desayuno buffet de 5 Estrellas