Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews of Comfort Inn Encinitas Near Legoland

2.5 out of 5
Comfort Inn Encinitas Near Legoland
607 Leucadia Blvd, Encinitas, CA

Reviews

6.8
Rating 10 - Excellent. 260 out of 1006 reviews" "
Rating 8 - Good. 283 out of 1006 reviews" "
Rating 6 - Okay. 165 out of 1006 reviews" "
Rating 4 - Poor. 143 out of 1006 reviews" "
Rating 2 - Terrible. 155 out of 1006 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Stacey, Las Vegas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
location was great.
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 22 Mar 2024
Hi Stacey,Thank you for your feedback. We are glad to hear that you found our location great. If there were any specific issues or areas you feel we could improve upon to enhance your experience and potentially raise your rating, please let us know. We value your input and strive to provide the best possible stay for our guests.

2/10 Terrible

Diana, San Ramon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower only being either cold or scathing hot, rusted bathroom sink, no cleaning service for 3 days (and when that day came, no cleaning was done but replacement of towels and toiletries - bed remained unmade and the counters were never wiped nor floors vacuumed). Dirty tub and spots of old liquid against that bathroom door - will never stay here again no matter how convenient the location may be. We had 2 kids as well and there were a lot of shady ppl around the parking lot each night we returned. For the amount our rooms costs, it should have been at least clean!!
Response from Sophia CSR on 18 Mar 2024
Hi Diana,We deeply regret the disappointing experience you had. We value your feedback and will act upon it to give our visitors a better, more enjoyable experience. We will take action to address the maintenance and cleanliness problems you experienced since we are dedicated to giving all of our visitors a clean and safe environment. We are grateful for your understanding and look forward to the chance to go above and beyond on your next visit.

2/10 Terrible

Diana, San Ramon

Disliked: Cleanliness, staff & service, property conditions & facilities
Rusty sink, shower can either be scathing hot or cold only, bathroom door was dirty with signs of splatter, staff stated they only clean every 3 days (which they did not at all except removed trash, replaced a couple of towels and toiletries). Didn’t make the beds or do any cleaning at all. Lots of shady people around the property. For the price we paid, it was pretty awful.
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Hi Diana,I sincerely apologize for the subpar experience you had during your stay. Your feedback is essential, and we will address these issues promptly to improve our standards and ensure a more pleasant experience for our guests. Rest assured, we are committed to providing a clean and safe environment for all our guests, and we will take steps to rectify the cleanliness and maintenance issues you encountered. We appreciate your understanding and hope to have the opportunity to exceed your expectations on a future visit.

10/10 Excellent

Monique

Stayed 1 night in Feb 2024
Response from Glenda on 18 Mar 2024
Monique thank you for the wonderful review we are glad your enjoyed your stay . We hope to see you again soon.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Hi Jason,We appreciate your excellent review and comments regarding the excellent value you had during your visit. We are happy to hear that you had a great time and thought our lodging was quite reasonably priced. Our top goal is your pleasure, and we hope to have you return soon for another wonderful visit. We are honoured that you selected us!

4/10 Poor

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Sophia CSR on 14 Mar 2024
Hi Jimmy,Our goal is to provide an exceptional experience, and we recognize that we fell short of your expectations during your recent visit, resulting in a rating of 2. We are keen to understand the specific challenges you faced, and your candid feedback, whether positive or negative, is essential for our ongoing enhancement. We appreciate the opportunity to learn from this experience and are committed to better serving you in the future.

4/10 Poor

Ronald

Stayed 1 night in Mar 2024
Response from Sophia CSR on 12 Mar 2024
Hi Ronald,We're eager to understand the challenges you faced during your visit as you've rated us 2. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good service. Nice enough room. And Avery reasonable price.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 4 Mar 2024
Hi Luis, Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Alora

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lights and electricity was out at 6pm till 6am neighbors where unfriendly.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 1 Mar 2024
Hi Alora,I'm sorry to hear about the inconvenience you experienced due to the power outage. We strive to provide a comfortable stay for all our guests and regret that we couldn't meet your expectations during this time. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. If there's anything we can do to assist you further, please don't hesitate to let us know.

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Sophia CSR on 28 Feb 2024
Hi Adam,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on 20 Feb 2024
Hi Sheila,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

4/10 Poor

Lucia

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandra del Carmen

Stayed 1 night in Jan 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Joseph

Liked: Staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Eva

Liked: Staff & service
Staff was so nice but the room given to my parents did not have a closet
Stayed 2 nights in Dec 2023

10/10 Excellent

Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of checking in. Clean spacious room. Not quiet, highway traffic noise.
Stayed 1 night in Dec 2023

10/10 Excellent

Anil

Stayed 1 night in Dec 2023

2/10 Terrible

Linda

Disliked: Property conditions & facilities
First room water wasn’t turned on in toilet when turned on it leaked on floor so asked for another room second room TV would not turn on third room when I went to turn off TV would not turn off could not unplug it wires and cord were all in wall. Had to put 2 towels and my shirt over it to darken room thankful the mute work. Shower was very disappointing definitely need a new shower head. I have stayed at a lot of Quality Inns and have been very happy this was one was very disappointing. Smelled bad
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay the night
We needed a local spot to sleep at while our house was fumigated and this worked out very well. The room was bright, neat, and very clean. The beds were very soft and surprisingly warm. On the east side, it wasn't very noisy despite closeness to freeway. One note that should be said: the parking spaces are very narrow. In my small sedan, I had less than a foot on either side in a compact spot. Luckily it wasn't too busy, so there were plenty of spaces but I could see it being a pain in busier times.
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

RAT HOLE
This was horrible. First it was noisy & dirty. We booked the room for 4 nights. We made it thru the 1st night. The 2nd afternoon the front desk clerk came to the room & started pounding on the door screaming that he was having an inspection & we had to pack up & leave the room immediately. We were floored. We hadn't done anything. He then proceeded to call the police. They came & we had already packed the car.Police left without issue. He did refund our money for 3 nights but he was completely out of hand. DO NOT STAY at this hotel.
Stayed 4 nights in Dec 2023

8/10 Good

Trapper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Tia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Sophia CSR on 14 Feb 2024
Hi Brandon,Since you have rated us below 3, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not in your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.

4/10 Poor

shana

Disliked: Cleanliness
Too close to freeway
Stayed 1 night in Nov 2023

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Jason

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel workers
The gm took my deposit and made up some b.s. about smoke in room
Stayed 2 nights in Nov 2023

8/10 Good

Fatah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Donny

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Paula

Travelled with family
Liked: Amenities, property conditions & facilities
No phone in room. That was the only thing that was missing. Otherwise it was very nice
Stayed 3 nights in Nov 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Nov 2023

4/10 Poor

Virginia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving I had to wait to check in for 30 because they were out to lunch at 630 pm. Once u got to my room, I notice there were dead bugs on the bathroom floor and in the tub. The connecting door to the next room did NOT LOCK so I placed two Ottomans in front of the door so no one can come in. I didn’t feel safe. The remote on for the tv wasn’t working properly I had to turn on the tv from the actual tv. And their wee buttons missing from the remote.
Stayed 1 night in Oct 2023

6/10 Okay

TANYA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bath tub was not clean ! Parking for SUV's was terrible. Saff was friendly.
Stayed 3 nights in Oct 2023

4/10 Poor

Marisol

Stayed 1 night in Oct 2023

6/10 Okay

Paul

Business traveller
Stayed 3 nights in Oct 2023

8/10 Good

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Hotels.com reviews of this place are WAY OFF. Hotel was pretty gross, and I ended up leaving to stay at another hotel. Sink was full of something besides water, tv didn’t work, and room smelled pretty bad. They offered me a different room, unfortunately that room hadn’t been cleaned yet. The gentleman at the front desk was very helpful, but there’s no chance this is a 7.0 according to the reviews.
Stayed 1 night in Oct 2023

8/10 Good

Rachel Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money…we were only in the room to sleep as there is so much to do!! Breakfast was good….bagels and fruit for us! Staff were really nice!
Stayed 3 nights in Oct 2023

2/10 Terrible

Adrienne

Travelled with family
Disliked: Staff & service, property conditions & facilities
Front Desk Crew Definitely Needs Training
Daniel, the front desk staff who checked us in was incredibly rude & he speaks to the housekeepers with such disrespect, At check-in, I was charged a $150 deposit - that deposit is not mentioned anywhere in the terms and conditions of staying here. Daniels solution to that was that I could cancel my reservation and just be charged $120 for one night (without staying there for the night). I agreed to pay the deposit & was checked into my room, only to find it full of fruit flies and house flies. It was absolutely disgusting. We weren’t in the room for more than three minutes when I went back downstairs to ask for another room. Daniel, who clearly forgets he is in the service industry, spoke to me with such anger in his voice because I was not willing to stay in a room with fruit and house flies for $120 bucks a night. He finally agrees to give me another room - and this replacement doesn’t even have the room number on it. At least the room was relatively clean and fruit flies were kept to a minimum. To my chagrin, parking was limited due to some maintenance they had (also not mentioned before check in/arrival to the inn) They advertise free breakfast, which is also a joke. The free breakfast is “around the corner” which leads to an Employees Only lounge. This place is a disaster - don’t bother wasting your time or money. You can get a better deal right down the road at a different place. UPDATE: THE HOTEL CHARGED MY CREDIT CARD THE DEPOSIT. SCAMMERS!
Apparently they like to keep their unsanitary plungers out in the hallways
No room number, lol
Unadvertised construction
Stayed 2 nights in Oct 2023

2/10 Terrible

Mohana

Disliked: Staff & service, property conditions & facilities
Dirty bathroom, Smelly beds, no tissue roll handle
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Colleen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Free breakfast included with stay.
Stayed 4 nights in Sep 2023

8/10 Good

George, Mc Kees Rocks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price.
Stayed 4 nights in Sep 2023

2/10 Terrible

Lamar

Stayed 1 night in Sep 2023

8/10 Good

Charlene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Affordable decent rooms
We enjoyed our stay here. Even though we were right next to the freeway it was pretty quiet. Except for the morning of check out, loud banging started coming from the room above ours around 830 am... i called the front desk and the gentlemen had stated they were doing remodeling. That's fine and all but next time have them scheduled for later in the day, not so early. Also upon check in we were not informed of breakfast hours or where it was being served. The rooms were nice and decent, not enough towels in my room so i did have to ask for more. The biggest red flag though, was the pool and jacuzzi! They were disgusting filthy and so so gross! Looked like it hadn't been cleaned in months. My little one was really looking forward to using it and was really upset we couldn't. But other than that, everything else was good. Would definitely stay here again
Stayed 2 nights in Sep 2023

4/10 Poor

Jay

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is the third time we stayed at the property. While the location is convenient with regard to dinning options, shopping outlet, and location, the property is in disarray. The elevator wasn't working. We had to climb to the the third floor with our luggage. Items in the free breakfast option had been reduced compared to past years. Bagels and cereal were the main staples. The television remote was broken. This was the third time we had issues with the televisions. It is more than likely the last time we stay at the property.
Stayed 1 night in Sep 2023

4/10 Poor

Isaiah

Disliked: Staff & service, property conditions & facilities
They need more improvement in there services.
Stayed 1 night in Sep 2023

4/10 Poor

Imanda

Noise was horrific. Right on freeway. TV did not work at all. Room smelled terribly of smoke.
Stayed 1 night in Aug 2023

6/10 Okay

WAYNE

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
So so.
Check in was an issue. Given a key card for people already asleep. Lots of screaming. New room didn’t have sheets/pillows for pull out bed. Towel exchange was unclear. The elevator was broken the five days we were there. Breakfast was bagel or muffin or cereal snd yogurt basically. Nothing really around for food. Place looked sketchy but room was really good. The mattresses were new and comfy. The price was less than what I searched for around here
Stayed 5 nights in Aug 2023