Terrace/patio

Reviews of Courtyard by Marriott San Diego Sorrento Valley

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the property for the peace and quiet and the room itself.
Stayed 2 nights in Mar 2024

10/10 Excellent

Arturo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Danny

Business traveller
Nice
Stayed 1 night in Feb 2024

6/10 Okay

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Hari

Travelled with family and small children, Business traveller
Disliked: Cleanliness
Expensive at this quality of service
Stayed 1 night in Feb 2024

10/10 Excellent

Gypsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is tucked away from the main road and freeway yet close to many restaurants and malls that are within walking distance. The staff is very friendly and helpful as well. Highly recommend this one!
Stayed 2 nights in Feb 2024

10/10 Excellent

Hector, Moreno Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, easy access, clean property
Stayed 2 nights in Jan 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2024

2/10 Terrible

Gustavo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs urgent update. The price is way too high for the hotel current state. We traveled throughout Cal and this hotel was as expensive as other with very old, bad shape room, restroom and hotel facilities
Stayed 1 night in Jan 2024

8/10 Good

Sreenivasan

Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was very help.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Listed above.
Stayed 1 night in Dec 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and staff was nice
Very comfortable, nice rooms, staff was friendly. Enjoyed the jacuzzi. Don't really understand being charged $15 a day just to park in the parking lot, it’s not like we have an option to park somewhere else. Already paying to stay, parking should be included. The lil bistro was ok pricey for what is served.
Stayed 2 nights in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firts time at this hotel and will be coming back. Great loxatipn closed to UCSD and their shows!
Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the location . I did not like the sleeping conditions! We needed separate sleeping areas. The main room was nice, bed comfortable. The pull-out sofa was hideous! The mattress was so thin, you could feel every spring! The bedding for this was also unbelievably bad! The blanket was so scratchy and thin. Reminded me of Girl Scout Camp! Then to add insult to injury, our bill listed a "Tourist Fee". Really??
Stayed 3 nights in Nov 2023

10/10 Excellent

Allofs

Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tyler

Stayed 1 night in Oct 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s mine and my families first time , and our stay was just perfect even though it was just for one night it blew our mind of how clean it was from the moment you walk in . Receptionist at the desk was amazing just took amazing care of us even offered us water very nice . I would rate it 10 if I could . We are definitely going to continue to stay whenever we travel to San Diego .
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have always chosen Marriot as my home Away from home
Stayed 2 nights in Oct 2023

8/10 Good

Yolanda

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely weekend stay
The hotel was nice. The staff was very good. There was a very nice pool and areas to hang out, one with a fire pit. The room was clean and well appointed. My husband felt that the bed was broken down on the side where one would sit. There was music that plays in the courtyard area which started quite early and played quite late. The music was good in my opinion but may not be to others. Overall I’d love to stay there again with more time to enjoy the props. There was also a gym and hot tub we didn’t get to check out.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

RAVI

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay here.
Stayed 2 nights in Sep 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent overall. Breakfast meals were awesome. Close to UCSD
Stayed 2 nights in Sep 2023

10/10 Excellent

william

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy the hotel did not include breakfast for a $ 300-night room. Not even a measly cup of coffee. Also, pet-friendly for $150 was pretty high.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Monica

Liked: Staff & service
The location was good. Staff was extremely nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jogil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, the property is nice and clean and the rooms are clean. Staff are friendly
Stayed 2 nights in Sep 2023

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, except the shower theres still hair in the bath tub.
Stayed 1 night in Sep 2023

4/10 Poor

annette

Disliked: Amenities
On top of the hotel fee you still have to pay for parking. I will not stay there again.Also no breakfast only an expensive Starbucks.
Stayed 1 night in Aug 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Raudel

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Sep 2023

6/10 Okay

Jania, San Diego

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
For some reason they did not clean our room during the day and we had to call for serivce and more towels late at night. They came right up. We did double check and make sure we did not have a do not disturb on our door.
Stayed 2 nights in Aug 2023

2/10 Terrible

Lakerha

Disliked: Staff & service, property conditions & facilities
The facility buildings were very antic .0/10. The view of the hotel was not refreshing or modern day appealing
Stayed 2 nights in Aug 2023

10/10 Excellent

Peng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, will book it again.
Stayed 12 nights in Aug 2023

6/10 Okay

Alisson

Disliked: Staff & service
Stayed 7 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Hotel was nice and clean, really enjoyed the hot tub. It was really quite during our stay.
Stayed 1 night in Aug 2023

8/10 Good

Wesley, San Ramon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A few eating places that are within walking distance. Reasonably safe area since it is mostly a business area. Close to freeway which is always a plus
Stayed 1 night in Aug 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

john

Stayed 2 nights in Aug 2023

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food sold out fast
The bistro sold out all the food before 10:00 and needed to drive out to get food
Stayed 3 nights in Aug 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and pleasant. Breakfast was way better than many similar properties--cooked to order. Well-designed. Only frustration was having to pay for parking.
Stayed 3 nights in Aug 2023

6/10 Okay

Katie

Travelled with family
Disliked: Amenities
Dingy, not as pictured
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Bathrooms must be clean with no hairs
We booked this hotel under my husband's account. Any hair in the bathroom from the previous customers is absolutely gross out for me. For $250 per night, I think the bathrooms should be super clean. I've provided 2 photos. I have 8 more with hairs in them. We flew into town in the evening for a funeral that was the next day because notice was last minute which is totally expected for a funeral. I really wished I had Clorox disinfectant spray.
Stayed 2 nights in Aug 2023