All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property is great to stay. The front desk receptionist Amanda is very sweet and always remembers her repeat guests.
The breakfast is yummy!
Tamara
Stayed 2 nights in Mar 2024
Response from JAC on 9 Apr 2024
Thank you so much for the shout out to Amanda!! We appreciate your feedback and hope to welcome you back soon!!
6/10 Okay
Claudia
Travelled with family and small children
6 Apr 2024
Liked: Cleanliness, staff & service
Room was alright. What I didn’t like was you can hear people screaming outside your room at night trying to find their rooms. That was both night, ugh! Should post signs “keep quiet”. Also the phone rings at midnight for some strange reason. Almost gave me an heart attack when it rang so loud. I also read that in the reviews prior to booking. So wired. Forgot to mention to front desk. While you are taking a shower, the water turns warm then cold. Off and on. My kids only showered once during our two night stay because it was too cold. I thought that was wired too. Limited dining around. Breakfast was alright, had better. Convenient because it’s next to the freeway.
Claudia
Stayed 2 nights in Apr 2024
Response from JAC on 9 Apr 2024
Thank you for staying with us. We are sorry to hear that we did not meet your expectations. This is not what we usually hear, so I hope you will give us another chance. Again, we appreciate your business and hope to see you again.
8/10 Good
LIU
31 Mar 2024
LIU
Stayed 7 nights in Mar 2024
Response from JAC on 23 Apr 2024
Thank you for staying with us!! We hope to see you again in the near future.
Staff was friendly, good customer service.
Pool wasn’t clean :( and yacuzzi out of service.
Maite
Stayed 4 nights in Mar 2024
Response from JAC on 2 Apr 2024
Thank you for staying with us and for the nice comments about my team! The spa has been removed and we are in the process of installing a fire pit. We hope to see you again soon!
10/10 Excellent
Sienna Aubrey
30 Mar 2024
Sienna Aubrey
Stayed 1 night in Jan 2024
Response from JAC on 31 Mar 2024
Thank you for staying with us!! We appreciate your wonderful rating and we hope to see you again soon!
My stay had its ups and downs. The beds were comfy, and the location off the freeway was convenient, but parking was often full and felt unsafe due to people drinking in the lot. Breakfast was decent but lacked variety, and the unheated pool and off-limits jacuzzi were disappointing, not matching the advertised amenities.
Jessica
Stayed 3 nights in Mar 2024
Response from JAC on 29 Mar 2024
Thank you for staying with us! We hope to welcome you back again.
8/10 Good
David J
29 Mar 2024
Liked: Cleanliness, staff & service
telephone did not work properly and front desk would not forward calls to room.
David J
Stayed 2 nights in Mar 2024
Response from JAC on 29 Mar 2024
Thank you for staying with us. We hope to welcome you back again.
8/10 Good
Ncki & Phillip
Travelled with family, Business traveller
28 Mar 2024
Liked: Cleanliness
Good value with comfortable rooms and breakfast.
Ncki & Phillip
Stayed 1 night in Mar 2024
Response from JAC on 9 Apr 2024
Thank you for staying with us! We hope to see you again soon.
The building is quite old but maintained very well. The rooms are ok for the given price range. breakfast had more choices than the other similar budget hotels.
rakesh
Stayed 2 nights in Mar 2024
Response from JAC on 20 Mar 2024
Thank you for staying with us and for the positive feedback. We hope to welcome you back in the near future.
Thank you for staying with us and for the nice comments. We appreciate you and hope to see you again real soon!!
6/10 Okay
Christopher, Fullerton
Business traveller
6 Mar 2024
Liked: Staff & service
Everything was in working order. The shower and bed were good. Property is a little dated and some areas weren’t very clean. Breakfast was ok but not great. Lots of noise from freeway but I slept ok.
Christopher
Stayed 1 night in Feb 2024
Response from JAC on 9 Mar 2024
Thank you for staying with us and we hope to see you again.
8/10 Good
Xavier
Travelled with partner
6 Mar 2024
Liked: Cleanliness, staff & service, amenities
Xavier
Stayed 1 night in Mar 2024
Response from JAC on 9 Mar 2024
Thank you for staying with us and we hope to see you again soon!
8/10 Good
Samantha
Travelled with family, Travelled with family and small children
We apologize for not meeting your expectations. This is not the kind of feedback we generally receive, so we hope you will give us another try to provide you with the kind of stay we are known for.
8/10 Good
Tom
28 Feb 2024
Liked: Staff & service
Good location for ease of access but sits on top of two very busy streets. Staff great, breakfast and rooms adequate. I’ve had 3 stays there and will continue as it meets my needs
Tom
Stayed 1 night in Feb 2024
Response from JAC on 29 Feb 2024
Thank you for staying with us again! We look forward to your next visit.
The rooms are very spacious and clean! The breakfast is good and not overcrowded. The room WiFi is not suitable for remote work. The parking is free! I enjoy staying here while in San Diego!
Tamara
Stayed 2 nights in Feb 2024
Response from JAC on 27 Feb 2024
Thank you so much for staying with us! We appreciate you feedback and hope to see you again very soon!!
6/10 Okay
Rubén
26 Feb 2024
is close to air base marines.
Rubén
Stayed 4 nights in Feb 2024
Response from JAC on 27 Feb 2024
Thank you for staying with us and we hope to see you again soon!
Thank you for staying with us! On behalf of my entire team, I do apologize for not meeting your expectations from a customer service standpoint, This is definitely not what I usually hear, however, I want you to know that your feedback is taken very seriously. We hope to see you again soon.
6/10 Okay
Christine
Travelled with family
18 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could have been better presented, room wasn’t perfectly tidy like you want it when you walk in so you feel good. Shower head had a leak and water was shooting up to the ceiling. Tub bottom had a big soft spot so you felt like you were going to fall through while standing in the shower, not exactly what you want to be thinking about while showering. Phone in the room didn’t work. Toilet was unusually noisy when running but thankfully it would eventually stop. TV remote/use was not easy, more frustrating and TV had a big line across screen and a glitch. These things should all be fixed before anyone has to “pay” to stay in this room. Overall the room was clean and the breakfast was good.
Christine
Stayed 1 night in Feb 2024
Response from JAC on 20 Feb 2024
Thank you for staying with us and for letting us know about the issues you experienced. I will be looking to make sure all them have been addressed. We apologize for not meeting your expectations, but we do hope you will give us another try.
Thank you for staying with us. We are sorry to hear we did not meet your expectations. We do appreciate your business and hope to see you again in the future.
8/10 Good
Ian
Business traveller
17 Feb 2024
Liked: Cleanliness, staff & service, amenities
Ok hotel. Right off the freeway. Bed was comfortable. Nothing fancy. The main issue was the toiltrr struggled to flush, the bathtub felt soft and for some odd reason the phone would randomly ring. Staff was super friendly, so that made it pleasent.
Ian
Stayed 1 night in Feb 2024
Response from JAC on 20 Feb 2024
Thank you for staying with us! We appreciate your feedback and we will be addressing the issues you have expressed. We hope to see you again in the near future.
I enjoyed staying here! The rooms are spacious and the breakfast area is excellent. I plan on staying here again because the experience staying here for one night is amazing!!
Tamara
Stayed 1 night in Feb 2024
Response from JAC on 20 Feb 2024
Thank you so much for your awesome remarks! We look forward to welcoming you back again soon!!
8/10 Good
Yajaira Mabel Planell, Buffalo
15 Feb 2024
Yajaira Mabel Planell
Stayed 4 nights in Feb 2024
Response from JAC on 23 Mar 2024
Thank you for staying with us! We appreciate you and hope to welcome you back again soon!