Lobby sitting area

Reviews of Donna Camilla Savelli – VRetreats

4 out of 5
Donna Camilla Savelli – VRetreats
Via Garibaldi 27, Rome, RM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 1001 reviews" "
Rating 8 - Good. 215 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hunter

Travelled with partner
I had such a pleasant experience, the staff is wonderful and the property and food are extraordinary, walking distance to everything you need to see.
Stayed 2 nights in Apr 2024
Response from Donna Camilla Savelli on 16 Apr 2024
Dear Hunter, Thank you ever so much for your heartfelt review of your recent stay with us at Donna Camilla Savelli. Your kind words about our staff, restaurant, and property truly made our day!We're thrilled that you enjoyed the exceptional service provided by our team, savored the culinary delights at our restaurant, and found our property to your liking. Your appreciation means the world to us and serves as a testament to our commitment to providing unforgettable experiences for our guests.We can't wait to welcome you back for another wonderful stay in the future!Warmest regards,Maria Elena

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautful room and property in an incradible location. Water in the shower was luke warm.
Stayed 3 nights in Apr 2024
Response from Luisella on 17 Apr 2024
Dear Charls,Thank you for sharing your positive feedback! We apologize for any inconvenience with the shower and will address the issue promptly.Have a great day,Luisella.

10/10 Excellent

Graeme Andrew

Travelled with family
Superb hotel in a fantastic location in Trastevere. We walked everywhere from the hotel. Hotel had everything we needed. Breakfast in the courtyard was the best!
Stayed 3 nights in Apr 2024
Response from Luisella on 17 Apr 2024
Dear Andrew,Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide a great experience for our guests. We hope to welcome you back in the future.Have a great day,Donna Camilla Savelli Team.

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in Roma! The location is special, beautiful historic building, sweet courtyard. We had a balcony from our room which was very nice. Room was fine. Clean. Great breakfast. It isn’t best for people with limited mobility to go out for dinner etc as the public transport in the immediate vicinity is limited. A lot of walking which is good with us. Trastevere the area is hip & has great bars/restaurants.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location and dining options near the hotel! Love the rooftop views. Convenient location to walk to all local destinations!
Stayed 5 nights in Mar 2024

6/10 Okay

RAFAEL

Travelled with family
Liked: Staff & service, amenities
I booked a room in this hotel guided by the photos and opinions of previous guests, I got a room outside the hotel on another street, in a building outside the hotel, not very nice that had nothing to do with the hotel, at no time did I enjoy the amenities of the hotel, for me I felt like I was staying somewhere else. It was disappointing. The staff's explanation was that I booked an economical room. I won't return because the advertising seemed dishonest to me without warning about this detail.
Stayed 3 nights in Mar 2024
Response from Donna Camilla Savelli on 17 Mar 2024
Dear Guest,Classic rooms are located in the new area of the hotel. It is not a separate building and it is connected to the old area. There are two different ways to reach the new area, one is from the street beside the hotel. On the web is specified that these rooms have a separate access and sold without breakfast. Instead the breakfast included, we offer a lounge area, where you can have free coffee and snacks. We're very sorry that you felt disappointed, hoping to host you again.Best Regards, Donna Camilla Savelli

10/10 Excellent

sonam, oakland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and professional staff
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Kamani, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room at the back of the hotel and when I washed my face, sink got flooded and then when I looked outside the window it was facing the kitchen or back of the hotel wasn’t very pleasant, but when I spoken to the Hotel Receptionist, she change the room to a fourth floor, very lovely room with a view. Compared to other hotels, all the rooms in this hotel were small due to being a nice old building with a history and its own chapel. Staff were very helpful and understanding. Breakfast was very tasty and good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very attentive and welcoming. Breakfast gets an A and location is great for walking in Rome.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within walking distance to restaurants and to the Pantheon and Trevi fountain. Stayed there twice during our trip to Rome.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Stayed 9 nights in Jan 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere! Super friendly superb room and amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome escape
Beautiful hotel: serene, tastefully furnished, spacious. The roof terrace and gardens set this characterful property apart from other Rome establishments. Would not hesitate to book again.
Roof Terrace
View from terrace
Foyer
Foyer
Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2023

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property the staff the breakfast all outstanding. Would recommend this property to all . A beautiful hotel and setting.
Stayed 3 nights in Dec 2023

2/10 Terrible

aharon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty and noisy with a wedding in the lobby until late at night, the shower had mildew and when the came to clean then the room was smelly from the disinfection material overall bad bad experience

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had such a wonderful and memorable time! The entire staff was absolutely so sweet and attentive. We loved their breakfast and their restaurant, which had some of the best food we had in Rome. They offer a olive oil tasting, which was so much fun to do. The hotel is incredibly charming and they did a wonderful job preserving the history of the monestary. If you’re a history/art history lover, this hotel is for you!
Stayed 5 nights in Nov 2023

10/10 Excellent

Richard

Stayed 8 nights in Nov 2023

6/10 Okay

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Personally the hotel is charming and the service was excellent. The downfalls are the walls are so thin- we had trouble sleeping many times because of loud neighbors in the hotel (hotel did not fix the issue). We also was woken up many times because of the church bell that would randomly ring through out the early mornings which we could hear through our walls really loudly as well. Other than that it was a good experience. Breakfast was complimentary and the hotel was gorgeous. The staff were polite and helpful. It was unfortunate to pay full price and we were not able to experience the cave as well. It was extremely walkable to different restaurants in the Trestavere neighborhood!
Stayed 3 nights in Nov 2023

8/10 Good

Guillermo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old property well restored Beautiful lobby and garden Room too small!
Stayed 6 nights in Oct 2023

8/10 Good

Ariel

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful hotel,great breakfast, helpful staff, great area with restaurants and bars . Running water in shower was very slow
Stayed 4 nights in Oct 2023

8/10 Good

Nikhil

Stayed 4 nights in Oct 2023

6/10 Okay

ralph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Was on our Honeymoon and it was also my wife's birthday. I informed the hotel on numerous occasions and asked for special attention but was told nothing was available. No mention of either was made by staff. Breakfast was set-up well but was not very well done. Eggs were daily the wateriest I've ever seen. Bacon was consistently swimming in grease. Breakfast sausage was hot dogs. Pancakes were rubbery and flat. Boiled eggs were cold. I ate yogurt everyday after trying the aforementioned. The smoothies were waterier than the juice was and the juice wasn't very good. The pastries were plain and dull. They had small bottles of sparkling wine at breakfast, but it was warm. The restaurant's dinner menu was limited and not very appealing. After their breakfast service I was unwilling to try.The first room we got had 2 steps down from the door which was odd and a supposed King size bed made up of 2 double beds. After 1 night we demanded a King size bed. The rooms were small. The showers were very small stalls. Everything felt very cramped. Not impressed. A "4 star" hotel that was trying to pretend to be a 5 and came across more like a 3. Wish I had gone somewhere else for our Honeymoon and Birthday!
Stayed 1 night in Oct 2023
Response from Donna Camilla Savelli on 1 Nov 2023
Dear mr Iannone, thank You for taking the time to leave us Your feedback.First of all, we want to sincerely apologise for the feeling of not being recognised as special occasion travellers. It seems odd, we did research and found our notes on Your reservation to put a small bottle of prosecco in the room for both occasions, You might have had maybe a do not disturb sign on the door or maybe did not leave the key at Reception? It i salso very odd to read that anybody might have said that “nothing is available”. If asked via email before the stay, we always send a list of amenities that can be arranged as a surprise for Your loved one and anyway, as mentioned earlier, we care very much for this occasions and put all of our attentions and tools to keep track and do not lose this information, to leave a little present in rooms. The only thing not available those days would have been an upgrade, as the only category above your Deluxe would have been a Suite, and we only have a few, all full those nights. We forwarded all the suggestions to the department about the breakfast. For what concerns wine, we do not serve small bottles of prosecco at breakfast. You might have found the small golden prosecco bottles that are on tables as decorations! Hence the warmth of them; the wine served at breakfast is white wine, the bottles are put in large clear containers with ice (glacettes). The small menu You might have seen must be the Bistrot list, that is a selection of small bites available all day until 10.00 pm, as we always explain at checkin, while the actual Restaurant “ilFerro e ilFuoco” has a large offer of dishes very well curated with also a Renaissance tasting – the four pages menu is displayed in front of Reception desk other than available with the QR code on reception desk that we encourage to scan at checkin. The room size is not our top strenght as You know: this used to be a convent, built in 1642, and You will find features that can be “odd”, as You mentioned, for regular contemporary hotels. Rooms are in the original cells space, and everything is proportioned, including showers and bathrooms.

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing from the moment we stepped into the hotel. Highly recommend it.
Stayed 3 nights in Oct 2023

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous staff throughout our stay in Rome
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my most memorable hotel stays in Europe! This historical building with its elegant decor and preserved old fashioned beauty has so much to offer: convenient walkable location ( very close to major attractions and great restaurants), fabulous breakfast and timeless patio area will inspire to come back to the Great city of Rome.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place! This has to be a unique hotel. While the property is obviously very old, it has been nicely restored, updated and maintained. My room was spacious and functional. Although I only ate breakfast, the dining facilities appear to be tops.
Stayed 1 night in Oct 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service
Was lovely wish we could have stayed longer to enjoy the culinary experiences
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Philippe

Stayed 2 nights in Sep 2023

6/10 Okay

Savanna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Monastery
Stayed 1 night in Sep 2023

6/10 Okay

Stephen, Cambridge

Disliked: Amenities
Beautiful common spaces - courtyard, roof deck, old church attached. Rooms are hit or miss, rather small for the price and not necessarily as clean as one would expect for this level of accommodation. Don’t expect any VIP benefits despite promises on Expedia
Stayed 2 nights in Sep 2023

10/10 Excellent

kris, Pomona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was walking distance to food and attractions.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Rome and this hotel was absolutely beautiful, clean and the staff were amazing. I could have not asked for a better place to stay. It was convenient and walking distance to all restaurants and shops. I would highly recommend this place and would definitely stay here again. Thanks!

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have stayed in while visiting Rome. The location was very convenient to restaurants and easy enough to get to the more touristic locations in Rome proper. The rooms are spacious, tranquil and well appointed. They offer a really wonderful breakfast with a ton of variety, and you cannot beat a coffee in the garden to start your day.
Stayed 2 nights in Sep 2023

10/10 Excellent

Imants

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Christina, Sun city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Adam Blake, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Birds on the patio dining area can be a nuisance but it’s not a big deal
Stayed 6 nights in Aug 2023

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Try getting Room 504. Exquisite!
Stayed 3 nights in Aug 2023

10/10 Excellent

Lidu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects. Most importantly, you can’t beat the location!! You can literally walk to everywhere and near the hotel there are a lot of activities and restaurants. The hotel itself is a historic site with 400 years History. A classic hotel with great service. The breakfast is wonderful and you can have it in the garden.
Stayed 3 nights in Aug 2023

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restored building, wonderful breakfast in the garden.
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accomodating and friendly. We enjoyed relaxing in the courtyard at night. It is a peaceful escape from the city. Great Breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Frank, La Jolla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in all respects
Stayed 2 nights in Aug 2023