Lunch and dinner served, Italian cuisine

Reviews of UNAHOTELS Decò Roma

4 out of 5
UNAHOTELS Decò Roma
Via Giovanni Amendola, 57, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 921 out of 1333 reviews" "
Rating 8 - Good. 289 out of 1333 reviews" "
Rating 6 - Okay. 77 out of 1333 reviews" "
Rating 4 - Poor. 25 out of 1333 reviews" "
Rating 2 - Terrible. 21 out of 1333 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul J, Golden Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor. Seemed well managed. Very attentive and polite staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

sagar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Margwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modest from the outside but super attractive as soon as you walk in. But it had all the right features such as large rooms, very comfortable beds and an amazing breakfast to start your day; all the staff were lovely and friendly over 4 days we stayed. It’s abit of a walk to/from some sights of Roma. But train convenience was important to us even though that first block looks rough.
Stayed 3 nights in Mar 2024

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable, the food delicious but most of all, the staff was outstanding. On our first night, we were next to an intersection and a bar was not far away. It was difficult to sleep. After commenting to the staff the next day, they immediately apologized and moved us to a quiet and beautiful room in the middle of the hotel. All areas of the hotel were very clean and the front end staff always responded to questions or requests rapidly. Taxi service was quick and easy. We would strongly recommend this hotel.
Stayed 3 nights in Apr 2024
Response from Monica M. - General Manager on 13 Apr 2024
Dear Roland,wow, what a wonderful review about our Hotel and staff!I am over the moon you enjoyed the service and facilities we provide here at the UNAHOTELS Decò Roma, we strive to achieve the maximum results for our guests everyday. It is comforting to aknowledge that we can make our guests day with some attention to details.We hope to see you again soon!Kind Regards,Monica M. - General Manager

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with a great breakfast buffet. Location is incredibly convenient being right next to Roma Termini.
Stayed 6 nights in Apr 2024
Response from Monica M. - General Manager on 9 Apr 2024
Dear Jack,Thanks for coming back and for sharing your recent experience with us.It was a great pleasure to read that you enjoyed our great breakfast. Come back soon and best wishes from Rome!

6/10 Okay

Maria, Altadena

Business traveller
Liked: Cleanliness, staff & service, amenities
There’s limited AC capability. The AC minimum temp was 20 degrees Celsius and that was too hot. I opened the window to get some fresh air but the noise outside is unbearable and it’s noisy ALL Day long (3 am 4am screaming and talking loud). The only convenience is the Roma Termini (train terminal) it’s walking distance
Stayed 5 nights in Mar 2024
Response from Monica M. - General Manager on 7 Apr 2024
Dear Maria, oh no, so sad you have encourred into this!Unfortunatelly we are not able to manage the outside noise, in central Rome can happen that sometimes especially during the week end he city is awake until late.We could indeed have mooved you to a courtyard view room if we would have known.Regarding the AC, in Italy it's very difficult you find a Hotel that goes lower than 20 degrees. We hope we will have the chance to see you again, and make it better for you.Kind Regards,Monica M. - General Manager

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Termini station (main train station) Very nice hotel
Stayed 6 nights in Mar 2024
Response from Monica M. - General Manager on 4 Apr 2024
Dear Christopher,Thank you for choosing to stay at UNAHOTELS Decò Roma and for sharing your recent experience with us.It was a great pleasure to read that you appreciated our hospitality, your comments will be definitely shared with the TeamThank you also for sharing your valuable feedback and please be assured that we already took in consideration your comments.Looking forward to welcoming you back at your next visit in Rome.Sincerely,Monica M. - General Manager

8/10 Good

Chieu Phong, Murrieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to main station, Feel a bit unsafe with a lot of homeless people
Stayed 1 night in Mar 2024
Response from Monica M. - General Manager on 4 Apr 2024
Dear Chieu Phong,Thank you for choosing to stay at UNAHOTELS Decò Roma and for sharing your recent experience with us.It was a great pleasure to read that you appreciated our hospitality, your comments will be definitely shared with the TeamThank you also for sharing your valuable feedback and please be assured that we already took in consideration your comments.Looking forward to welcoming you back at your next visit in Rome.Sincerely,Monica M. - General Manager

10/10 Excellent

Elaine L De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service!
Stayed 6 nights in Mar 2024
Response from Monica M. - General Manager on 3 Apr 2024
Dear Elaine,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Decò Roma.We look forward to welcoming you back once again in the future.Kind regards,

8/10 Good

TEOFILO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2024
Response from Monica M. - General Manager on 2 Apr 2024
Dear Teofilo,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Decò Roma.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Monica M. - General Manager on 3 Apr 2024
Dear Ian,Thank you very much for taking the time to kindly review your recent stay at UNAHOTELS Decò Roma.We are happy o learn that you like the overall of the experience and we are looking forward to welcoming you back once again in the future.Kind regards,

10/10 Excellent

Robinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the close location of this hotel to the train station, the staff at the hotel were great and very helpful. The Front desk was the best!!! and they gave us recommendations on where to eat and how to get to the different places we needed to go. We want to thank the security person in the front of the hotel, he also was very helpful in giving us ideas on where to go. The area is a lil shady late at night, but that goes with anywhere that you go in the world. Overall this hotel is great and it has everything close by: transportation, shopping, restaurants and landmarks. Highly recommend this hotel and will book again next time we go to Rome!!!!
Stayed 3 nights in Mar 2024
Response from Monica M. - General Manager on 3 Apr 2024
Dear mr Robinson,Thank you for choosing to stay at UNAHOTELS Decò Roma and for sharing your recent experience with us.It was a great pleasure to read that you appreciated our hospitality, your comments will be definitely shared with the TeamIt is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. Looking forward to welcoming you back at your next visit in Rome.Sincerely,

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an amazing stay! The walk from Rome Termini was LITERALLY like 3 minutes lol Super easy! Loved this place and will definitely come back! Thank you!
Stayed 1 night in Mar 2024
Response from Monica M. - General Manager on 2 Apr 2024
Dear James,So delighted to read that we exceeded your expectations.We are very happy to read that you enjoyed our location, very convenient to reach the city centre, and all the hotel facilities Thank you again for your kind words and hope to have the pleasure to welcome you back very soon.Sincerely,

10/10 Excellent

SOU YEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable hotel within 5 min walk to ROMA Termini Station and walkable distance to Rome’s popular tourist sites like Trevi Fountain, The Patheon, Piazza Navona and shopping area like Via Del Corso. Will stay again when in Rome.
Stayed 6 nights in Mar 2024
Response from Monica M. - General Manager on 2 Apr 2024
Dear Sou Yee,So delighted to read that we exceeded your expectations.We are very happy to read that you enjoyed our location, very convenient to reach the city centre, and all the hotel facilities Thank you again for your kind words and hope to have the pleasure to welcome you back very soon.Sincerely,

10/10 Excellent

Julie, Waconia

Travelled with family, Travelled with partner
Love how centrally located the hotel was. We could walk anywhere, to any attraction. Train, bus & taxis were a block away. Many restaurants to choose from. We really enjoyed the hotel. Breakfast buffet was just ok.
Stayed 6 nights in Mar 2024
Response from Monica M. - General Manager on 1 Apr 2024
Dear guestThank you for your review regarding your stay at UNAHOTELS Decò Roma, we greatly appreciate your willingness to share your experience with us. As you mentioned UNAHOTELS Decò Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers.Thank you also for your kind words of appreciation in regards to the service received.We are looking forward to welcoming you back at UNA Hotel Roma in the next future.Best regard,

10/10 Excellent

Julie, Waconia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the cleanest part of town but the hotel was excellent. We had a balcony which was nice to sit out on. Very happy with our stay. We were called one evening and told that they had a present for us, we were already in bed but they never delivered it the rest of our stay.
Stayed 7 nights in Mar 2024
Response from Monica M. - General Manager on 1 Apr 2024
Dear Guest,thank you for taking the time out to leave a review after your most recent stay with us, its always a pleasure to hear from our guests once they have left the hotelI am very happy and pleased to hear that your overall experience was a good one and that you were able to have a relaxing holiday with us.We are all looking forward to hosting you again, sometime in the not to distant future.Sincerely

10/10 Excellent

John, West Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice city hotel and very convenient for the Roma Termini and trains to the airport for those with an early flight. Well appointed rooms and remarkably quiet - we had an inside room and slept with the window open to get cool air. Reasonable price and super friendly staff. Would stay here again.
Stayed 1 night in Mar 2024
Response from Monica M. - General Manager on 1 Apr 2024
Dear Guest,Thank you for the time you dedicated in writing a comment regarding your recent stay at UNAHOTELS Deco’ RomaIt is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieveWe are looking forward to welcoming you again in the near future.Yours sincerely,

10/10 Excellent

Sharon Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homeless and Grafitti.But this did not deter me as it was near to Termini for buses and Metro Plus two fab Basilicas near by 6 min walk
Stayed 5 nights in Mar 2024
Response from Monica M. - General Manager on 27 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Jasminder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good standard, great location for trains to main sights.
Stayed 2 nights in Mar 2024
Response from Monica M. - General Manager on 27 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Mar 2024
Response from Monica M. - General Manager on 27 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and staff was amazing.
Stayed 5 nights in Mar 2024
Response from Monica M. - General Manager on 23 Mar 2024
Dear Carlos, Thank you for taking the time to review UNAHOTELS Decò Roma.We are happy it was a great experience, we can't wait to see you again!Kind Regards,Monica M. - General Manager

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Monica M. - General Manager on 23 Mar 2024
Dear Xavier, Thank you for taking the time to review UNAHOTELS Decò Roma.We are happy it was a great experience, we can't wait to see you again!Kind Regards,Monica M. - General Manager

8/10 Good

Sangeeta

Liked: Staff & service, amenities
Overall, Hotel is good. Our room was 27 degrees C when we went in & very uncomfortable. They told us that SC has not been started asits still winter. Ridiculous as it was a hot day. We complained & They moved us to another room which was much cooler. Very convenient location, 2 mins walk to Roma termini, but not a great area to be in as we did not feel very safe. But good hotel for 1 night if you have to take a train from the station. The pistachio gelato was pretty gud:-)!!
Stayed 1 night in Mar 2024
Response from Monica M. - General Manager on 22 Mar 2024
Dear Sangeeta, thank you for taking the time out to leave a review after your most recent stay with us, its always a pleasure to get feedback from our guests. We would love all of our guests to leave the Hotel with a smile on the face. l am I am so sad to see your disappointment about the AC, however we are not able yet to switch it on.We are all looking forward to hosting you again, sometime in the not to distant future. Sincerely. Monica M. - General Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024
Response from Monica M. General Manager on 19 Mar 2024
Dear Jose, thank you for rating our Hotel following your recent visit in Rome, we are glad to acknowledge that you have enjoyed your stay with us and look forward to welcoming you back soonBest Regards,

10/10 Excellent

Milind

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience staying in Florence. The apartment is very well appointed with a kitchen, beddings etc. and tastefully decorated keeping the old with the new. Walkable disntace to ponte vecchio as well as several top rted dining options.
Stayed 3 nights in Mar 2024
Response from Monica M. - General Manager on 16 Mar 2024
Dear Milind, we are glad to read such a wonderful review, however I am afraid this is for another Hotel in a different city. We sincerely hope you had the same positive feeling staying here at UNAHOTELS Decò Roma.Kind Regards,Monica M. - General Manager

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice, our room was very clean and beautiful. Unfortunately, the street noise was quite loud, and we had to use white noise to drown it out at night. Also, although the bathroom was very nice, there is absolutely no counter room to put your stuff down. Which is very inconvenient especially when you’re traveling and you have lots of little toiletries. It was a beautiful hotel, we had a lovely dessert downstairs at the bar, but due to the noise in the streets that was going on all night, and the fact that the bed wasn’t very comfortable, I would not stay there again.
Stayed 1 night in Mar 2024
Response from Monica M. - General Manager on 11 Mar 2024
Dear Catherine,Thank you for choosing to stay at UNAHOTELS Decò Roma and for sharing your recent experience with us.It was a great pleasure to read that you appreciated our hospitality, your comments will be definitely shared with the TeamThank you also for sharing your valuable feedback and please be assured that we already took in consideration your comments. We are very sorry of the noisy environment of the hotel, unfortunately this is the main issue of being such close to the main station.Looking forward to welcoming you back at your next visit in Rome.Sincerely,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to be able to just step outside and walk around and see the city.
Stayed 1 night in Mar 2024
Response from Monica M. - General Manager on 10 Mar 2024
Dear Guest, thank you for rating our Hotel following your recent visit in Rome, we are glad to acknowledge that you have enjoyed you stay with us and look forward to welcoming you back soonBest Regards,

10/10 Excellent

FJ

Travelled with partner
Fantastic stop in Rome. Super staff, very friendly, and a wonderfully large rooms. Will stay here now when visiting Rome!
Stayed 1 night in Mar 2024
Response from Monica M. - General Manager on 3 Mar 2024
Dear FJ, thank you for taking the time to share your impressions with regard to your recent stay at UNAHOTELS Decò Roma. We are pleased to learn that you had an overall positive experience in our Hotel, with a special mention of appreciation to our staff. We will certainly share your encouraging insight with them, such comments represent a truthful incentive to constantly work at our utmost.Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future. Sincerely,

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Monica M. - General Manager on 5 Mar 2024
Dear Barbara, thank you for rating our Hotel following your recent visit in Rome, we are glad to acknowledge that you have enjoyed your stay with us and look forward to welcoming you back soonBest Regards,

10/10 Excellent

Steven, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late at night. Very easy walk from main station. Clean comfortable room, good breakfast. Friendly and helpful staff. Highly recommend.
Stayed 1 night in Feb 2024
Response from Monica M. - General Manager on 1 Mar 2024
Dear Guest,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Decò Roma.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay here.
Stayed 2 nights in Feb 2024
Response from Monica M. - General Manager on 28 Feb 2024
Dear Edwin,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Decò Roma.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

10/10 Excellent

Yele

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed just for one night but wished I had more time. This hotel is simply perfect!
Stayed 1 night in Feb 2024
Response from Monica M. - General Manager on 27 Feb 2024
Dear Guest,Thank you very much for taking the time to leave your kind feedback.We are thrilled that you loved your recent visit to UNAHOTELS Decò Roma and that we were able to meet your expectationWe hope to have the pleasure to welcome you back very soon and send you our best wishes from Rome.Best regards

8/10 Good

Junqiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 Mins Walk to the Termini, super easy to get access to the public transportation. Staff is nice and friendly. Breakfast is good. Just make sure don't go out during night time. Homeless is everywhere in the termini area.
Stayed 3 nights in Feb 2024
Response from Monica M. - General Manager on 26 Feb 2024
Dear Guest,Such a wonderful review - thank you! We truly appreciate that you took the time to share your experience here at UNAHOTELS Decò Roma. And thank you as well for your great comments about the team and their welcome and skills - they were very happy to read your feedback.We look forward to seeing you again very soon and I hope to meet you personally during an upcoming visit.Very best wishes,

8/10 Good

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean hotel with all the proper amenities for a short stay. The area, however, is quite noisy, especially at night. If you are willing to deal with the noise, but stay at a great hotel otherwise that is right next to Termini, this is the right place.
Response from Monica M. - General Manager on 26 Feb 2024
Dear Guest,thank you for taking the time out to leave a review after your most recent stay with us, its always a pleasure to hear from our guests once they have left the hotelI am very happy and pleased to hear that your overall experience was a good one and that you were able to have a relaxing holiday with us.We are all looking forward to hosting you again, sometime in the not to distant future.Sincerely

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
ideal location 2 minutes walk from train and bus station and a walk to colusseum
Stayed 2 nights in Feb 2024
Response from M. Marini - Resident Manager. on 12 Feb 2024
Dear John, thank you for rating our Hotel following your recent visit in Rome, we are glad to acknowledge that you have enjoyed your stay with us and look forward to welcoming you back soonBest Regards,

6/10 Okay

Liliana, Grasonville

Stayed 1 night in Jan 2024
Response from Monica M. - General Manager on 27 Mar 2024
Grazie del tempo dedicato a condividere le sue impressioni! Mi dispiace molto per la sua esperienza, ma è grazie a commenti come i suoi che possiamo capire come ed in cosa migliorare. Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti, ma evidentemente questa volta le cose non sono andate per il verso giusto. Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti. Cordiali saluti, Monica M. - General Manager

8/10 Good

Charles-Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty nice and the breakfast is great. The finishes in the room however feel a bit outdated and need to be brought up to date (scratched bathtub, cracked wooden door, loose electrical sockets).
Stayed 1 night in Jan 2024
Response from Monica M. - General Manager on 31 Jan 2024
Dear Guest,Thank you for choosing to stay at UNAHOTELS Decò Roma and for sharing your recent experience with us.It was a great pleasure to read that you appreciated our hospitality, your comments will be definitely shared with the TeamThank you also for sharing your valuable feedback and please be assured that we already took in consideration your comments.Looking forward to welcoming you back at your next visit in Rome.Sincerely,

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Monica M. - General Manager on 24 Jan 2024
Gentile Ospite,La ringraziamo per aver condiviso la sua esperienza riguardo al suo ultimo soggiorno all’ UNAHOTELS Decò Roma.Ricevere commenti positivi rappresenta un grande incentivo per il nostro personale per migliorare e offrire costantemente un servizio all’altezza dei nostri standard.Augurandoci di poterla accogliere nuovamente in futuro, le porgiamo i nostri più cordiali saluti.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and breakfast
Stayed 2 nights in Dec 2023
Response from Monica M. - General Manager on 24 Jan 2024
Dear Guest,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Decò Roma.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

10/10 Excellent

Cesar ELias

Stayed 2 nights in Jan 2024
Response from Monica M. - General Manager on 7 Feb 2024
Dear Guest, thank you for rating our Hotel following your recent visit in Rome, we are glad to acknowledge that you have enjoyed your stay with us and look forward to welcoming you back soonBest Regards,

10/10 Excellent

BENEDICT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Monica M. - General Manager on 17 Jan 2024
Dear Benedict, thank you for rating our Hotel following your recent visit in Rome, we are glad to acknowledge that you have enjoyed your stay with us and look forward to welcoming you back soonBest Regards,

10/10 Excellent

Wen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located very close to train station, super convenient for daily sightseeing commute. There are many dining options around too. Thanks!
Stayed 3 nights in Jan 2024
Response from Monica M. - General Manager on 11 Jan 2024
Dear Wen,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Decò Roma.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed
Stayed 1 night in Jan 2024
Response from Monica M. - General Manager on 11 Jan 2024
Dear Stanislav, thank you for rating our Hotel following your recent visit in Rome, we are glad to acknowledge that you have enjoyed you stay with us and look forward to welcoming you back soonBest Regards,

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023
Response from Monica M. - General Manager on 11 Jan 2024
Dear Lisa, thank you for rating our Hotel following your recent visit in Rome, we are glad to acknowledge that you have enjoyed you stay with us and look forward to welcoming you back soonBest Regards,

10/10 Excellent

Martha alejandra

Stayed 1 night in Dec 2023
Response from Monica M. - General Manager on 27 Jan 2024
Dear Martha Alejandra,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Decò Roma.We were really happy that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

10/10 Excellent

Zoya

Stayed 1 night in Jan 2024
Response from Monica M. - General Manager on 25 Jan 2024
Dear Zoya, thank you for rating our Hotel following your recent visit in Rome, we are glad to acknowledge that you have enjoyed your stay with us and look forward to welcoming you back soonBest Regards,

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the place was quite satisfactory and I really liked that there were enough room keys for each guest, despite us staying only in one room. The most important aspect for me in a hotel is cleanliness and this hotel did not disappoint. I had a restful night.
Stayed 1 night in Dec 2023
Response from Monica M. - General Manager on 9 Jan 2024
Dear Guest,Thank you kindly for your great review and for taking the time to write.We are thrilled to read that you enjoyed your room and our comfortable bed.Come back soon and best wishes from Rome!Sincerely,

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not A Great Hotel
Rooms are small and extremely dated. Price point for the hotel do not match what is offered. Beds are OK. Comes with one pillow per guest. Will not stay again.
Stayed 1 night in Dec 2023
Response from Monica M. - General Manager on 9 Jan 2024
Dear Guest, Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We are pleased to know that you appreciated our Hotel for some aspects. We regret to read that you were not fully satisfied. We constantly work to make our clients feel welcome and towards meeting their expectations hence we regret not having succeeded at this time. We do hope to have the opportunity to welcome you back at UNAHOTELS Decò Roma and we thank you for your valued patronage. Kind regards

8/10 Good

Ashraf

Stayed 1 night in Dec 2023
Response from Monica M. - General Manager on 21 Jan 2024
Dear Guest,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Decò Roma.We are pleased to learn that you had an overall positive experience in our Hotel.Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future. Sincerely,

6/10 Okay

Ho Yun

Travelled with family
Liked: Cleanliness, room comfort
Be careful not to get inside facing room.
Stayed 1 night in Dec 2023
Response from Monica M. - General Manager on 9 Jan 2024
Dear Guest,Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better.We regret to read that you were not fully satisfied with your room. We constantly work to make our clients feel welcome and towards meeting their expectations hence we regret not having succeeded at this time. We do hope to have the opportunity to welcome you back at UNAHOTELS Decò Roma and we thank you for your valued patronage. Kind regards