Childhood lesson: If you can't say anything positive, don't say anything. So in keeping with this, Sub Urbe Roma definitely had a great location- close to the Colosseum and by a quaint piazza where locals gathered at night. It was also clean. Unfortunately, that is where the praise begins and ends. The B&B failed to live up to its advertised promises on every other level.
We arrived in a typical Roman heatwave - 45 degrees. Elevator was not functional. Up five flights of stairs to a room that was stagnant with humid air. Airconditioning was not working. No fan. Being flexible travellers, we hoped open windows at night would bring relief. Judging by the constant sound of crashing glass from 2am onwards, I can only assume the B&B is directly by a bottle recycling facility! E-mailed proprietor for assistance-no response!
No hot water upon our arrival, though the kind housekeeper sent to greet us was able to rectify that. She, however, could not offer help with the television or bedside lights/outlets that were not operational. She was also apologetic about the coffee maker that was not in order; suggested pouring hot water on the packet contents, but alas, it only produced brown breakfast sludge. The rest of "breakfast" consisted of packaged dry toast and wafers and a carton of juice. Nothing was replenished for the second morning.
Having prepaid two nights, there was no incentive for management to be present or concerned about the guest's stay and comfort