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Reviews of Pantheon Inn

3 out of 5
Pantheon Inn
Via di Santa Caterina da Siena 57, Rome, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 189 out of 463 reviews" "
Rating 8 - Good. 167 out of 463 reviews" "
Rating 6 - Okay. 64 out of 463 reviews" "
Rating 4 - Poor. 25 out of 463 reviews" "
Rating 2 - Terrible. 18 out of 463 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Patricia

Disliked: Property conditions & facilities
Pros: Location. Cons: It seems the Inn did not fare well during Covid and is in need of repair and maintenance. The website pictures are from 2012 and do not reflect the hotel's current state or rooms. The "self controlled" a/c did not work. The toilet never really flushed. They must have run out of soap. The bed and linens reminded me of a 1979 budget inn. Breakfast was ok Staff were very nice. The hotel is not accessible. There is a lift but you cant avoid using stairs going up or down.
Stayed 6 nights in Apr 2024

2/10 Terrible

Shrenik, woodbridge

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room condition was not maintained. Also the beds were cots put togather. It felt like i was in a cheap hostel. Extremely disappointing condition. Breakfastvwas almost non existent. They had one piece of bakery products availabale. Example chocoate crossaint 1 piece, cream one piece ........find some other place.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a couple of days in Rome. 2 adults and a 6 and 7 year old. The hotel was in a brilliant location and in walking distance for the kids to the Colosseum, Spanish steps, pantheon- everywhere really in central Rome! The room and beds were comfortable enough and the breakfast was brilliant! Would definitely stay there again.
Stayed 2 nights in Mar 2024
Response from ROBERTO on 22 Mar 2024
thanks a lot

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel.
Stayed 1 night in Mar 2024
Response from ROBERTO on 22 Mar 2024
thanks a lot

10/10 Excellent

Brisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was AMAZING. Historic buolding. Amazing roof top view... loved it will stay again
Stayed 1 night in Feb 2024
Response from ROBERTO on 29 Feb 2024
thanks a lot

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from ROBERTO on 30 Jan 2024
thanks

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
The location is wonderful. You can walk to so much. The staff are very friendly and helpful. The breakfast is good. The only complaint i had was the beds. They were so uncomfortable. I did exepct more from the double room i booked. But i was very happy with my stay. I would stau again if need be.
Stayed 3 nights in Nov 2023
Response from ROBERTO on 21 Dec 2023
THANKS A LOT

10/10 Excellent

Ivaylo, Ashburn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful small hotel in middle of Rome. Very convenient to alsmost everything. Breakfast was spectacular. One of the best i ever had. Family of 4 and we had a very large room with 2 beds. Beds were not as comfortable as you can wish, however we spent just 1 night in Rome and who sleeps in Rome when you can roam and explore the town from early morning to very late at night. The property staff was very nice and helpful. I would stay here again for sure.
Stayed 1 night in Aug 2023
Response from ROBERTO on 27 Nov 2023
THANKS A LOT

6/10 Okay

Danilo Reyes

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator broken for two days. Internet not working all the time. You have to pay for the content of the fridge.
Stayed 10 nights in Oct 2023
Response from roberto on 24 Oct 2023
sorry for the problems, we will do our best to resolve it

10/10 Excellent

Robert, Bakersfield

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good location. Enjoyed the rooftop patio every night.
Stayed 5 nights in Sep 2023
Response from ROBERTO on 24 Oct 2023
thanks a lot

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Our stay was perfect! The staff was so friendly and helpful. The airport transport was very easy and convenient. The hotel was very clean and comfortable, and the look was very charming. The location was absolutely perfect. Almost every attraction we wanted to visit was no more then a 20 minute walk from the hotel. The breakfast was delicious and the woman working in there each morning was so pleasant and friendly. I would 100% stay here again.
Stayed 5 nights in Sep 2023
Response from ROBERTO on 24 Oct 2023
thanks a lot

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is very conveniently located near many sites and easy to get around from the hotel. The only thing I didn’t like was that they upgraded gave us to a room with a balcony, but the room was right next to the breakfast area, so I was regularly woken up at 6am as staff began preparing for breakfast and guests arrived to eat and talk by 7am - not a problem if you’re an early riser!
Stayed 3 nights in Sep 2023
Response from ROBERTO on 19 Sept 2023
thanks a lot

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from ROBERTO on 27 Nov 2023
THANKS A LOT

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well managed and well maintained. We were absolutely taken care of from the first moment. We were put at ease and assured assistance in all of our navigation. Every team member was remarkable. Location was remarkable in the center of Rome with all desired destinations walkable.
Stayed 1 night in Sep 2023
Response from KULDIP on 12 Sept 2023
Dear Michael,Thanks for your lovely comments ,hope to see you soon in near future .Regards

10/10 Excellent

kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay. 2 min walk to Pantheon excellent restaurants nearby, Desk service superb and a wonderful breakfast! Can’t ask for more but it was also old style and so quaint!
Stayed 1 night in Sep 2023
Response from roberto on 12 Sept 2023
thanks a lot

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Italian hotel in a very old building with lots of charm. Cute outdoor terrace. Great breakfast every morning and prompt room cleaning every day.
Stayed 4 nights in Aug 2023
Response from ROBERTO on 5 Sept 2023
THANKS A LOT

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome AC
Awesome AC! 100 degree heat in Rome so it was nice to come back to a super cool room!!! Nice staff, great room.
Stayed 2 nights in Aug 2023
Response from ROBERTO on 5 Sept 2023
THANKS A LOT

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional building that was once the home of Garibaldi-a real sense of history here. Fantastic roof top terrace which we brought pizza slices from pizzeria around the corner and bottles of apperol to have relaxed picnics to the sound of local church bells. Rooms are small but that’s normal in traditional hotels and the are lovely, clean and air conditioning! Breakfast was great with lots of options Location is amazing-lots of places to eat/shop locally and can walk to most major sites in max 30 mins and taxi rank very close by if like is you can’t face walking in the heat. Not to mention how amazing it was to be a minutes walk from the Pantheon-breathtaking! Staff were all lovely, from the driver who collected us from the airport to the reception and breakfast staff all helpful and kind Really couldn’t have asked for a better Rome experience
Stayed 4 nights in Aug 2023
Response from ROBERTO on 12 Sept 2023
thanks a lot

8/10 Good

Matthew, Tacoma

Travelled with family
Liked: Cleanliness, staff & service
Wonderful centrally located hotel, conveinent to most sites. Great terrace. Entrance is not well marked but beyond entry is charming with rooftop terrace.
Stayed 2 nights in Jul 2023
Response from ROBERTO on 18 Jul 2023
thanks a lot

6/10 Okay

Heidi

Travelled with family
Liked: Staff & service
Pros: Location, location, location; great a/c; strong water pressure in shower; nice, big bath towels; staff very helpful and friendly; fast and easy check-in and check-out; continental breakfast buffet included; able to connect to apps like Netflix and Amazon Prime on the tv. Cons: Quadruple room was VERY VERY small; mattresses were very thin and uncomfortable; only one pillow per person and it was very thin and uncomfortable; bathroom was very hot and narrow - had to almost climb over toilet and bidet to get to shower and no place to put toiletries especially for four people
Stayed 3 nights in Jun 2023
Response from ROBERTO on 29 Jun 2023
Dear Madam,we will do our best to improve, anyway for pillows just ask more in the reception like all other services.best regardsroberto

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A property with an elevator. However, to access breakfast room you must climb a flught of stairs. Also once off the elevator andxin the third floor you still have a couple of steps down and another up before getting to your room. Fabulous location in centro storico near Pantheon. Close to historic churches, cafes, fountains, palace museums, restaurants, shopping, markets. Walkable. Thoughtful, helpful staff.
Stayed 6 nights in Jun 2023
Response from ROBERTO on 28 Jun 2023
thanks a lot

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quirky hotel in great location
A quirky hotel full of nooks and crannies, with lots of old architectural features. It is in an excellent location, and is a peaceful haven in the heart of the centre of Rome. The room was small and dark but comfortable; the balcony bathroom was a little tired and very hot but functional. Good choice at breakfast by Roman standards.
Stayed 2 nights in Jun 2023
Response from ROBERTO on 20 Jun 2023
THANKS A LOT

2/10 Terrible

Jodi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from ROBERTO on 20 Jun 2023
WE WILL PROVIDE TO RISOLVE THE PROBLEM

8/10 Good

Anneliesa

Stayed 1 night in Jun 2023
Response from ROBERTO on 7 Jun 2023
thanks a lot

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
The highlight of this property is the wonderful breakfast buffet put on by Francesca. She is an absolute delight and the selection of cut meats, breads, fruits, pastries, and all types of coffee. She could possibly want is extraordinary.
Stayed 5 nights in May 2023
Response from roberto on 7 Jun 2023
thanks a lot

10/10 Excellent

nigel Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in May 2023
Response from ROBERTO on 23 May 2023
thanks a lot

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a charming and beautiful location in the heart of Rome.
Stayed 2 nights in Apr 2023
Response from ROBERTO on 26 Apr 2023
thanks a lot

10/10 Excellent

Nidia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Pantheon Inn was a comfortable stay. It has a friendly staff and it is in a great location. I would love to return to Rome and stay there again.
Stayed 1 night in Apr 2023
Response from ROBERTO on 11 Apr 2023
thanks a lot

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central friendly Hotel
Brilliant location in the Centro area. The Hotel is in an old building, with a large front door, open courtyard, wide staircase and small lift to the reception. The room was smaller than expected, but ok for my son and I. Comfortable beds, pillows and blankets. Couldn’t get air conditioner to work, but I didn’t ask for help with this so it may have been capable of working. Smart TV, USB charging slots and good WI-FI in the room so son happy! Roof Terrance to enjoy the view and a drink, was a big plus. Breakfast was really lovely, omelette, ham, cheese. breads, cakes cereals etc. lots of choice and plenty of it. Very friendly staff from reception to The lady providing breakfast. Would recommend it for location and comport. Tip -Do not rely on getting a taxi from Campino airport, long queue and no taxis arriving. Go by bus or a preordered car.
Stayed 3 nights in Apr 2023
Response from ROBERTO on 11 Apr 2023
thanks a lot

6/10 Okay

Blake

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stated that they took AMEX and their system was not accepting AMEX, I had to use another card and miss out on 4000 points on this trip. The breakfast area is small and crowded but a nice breakfast spread. It is best to grab and go to the room. The area is very walkable and close to the Pantheon.
Response from ROBERTO on 4 Apr 2023
Dear Sir,We always accept all credit card including amex, we don't know which one was the problem with your credit card .We are very sorry about this hope see you again

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Mar 2023
Response from ROBERTO on 28 Mar 2023
THANKS A LOT

10/10 Excellent

Scott

Travelled with family
Liked: Amenities, property conditions & facilities
The property was very unique and nice. I recommend using an Uber or Taxi when staying at the hotel. There is no parking which will make getting to the hotel difficult
Response from ROBERTO on 21 Dec 2022
thanks a lot

2/10 Terrible

LUIS, SANTA MONICA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at all like it looks in the pictures, left within 20 minutes, they refused to give us a refund so out $850
Response from ROBERTO on 21 Dec 2022
we are very sorry about your experience, but you didn't give us possibility to help you or change the room ,we will do our best to resolve the problem

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

4/10 Poor

Tinny, Clarkston

Travelled with partner
Liked: Cleanliness
The property and rooms are not exactly like the online images portray, they are a bit less appealing. Upon entering, you have to climb 2 sets of stairs to the second floor to be on the hotels "first floor" The elevators did not work. The AC unit in the room did not work on a continuous basis, we have to ask the front desk daily to restart or fix the unit. The living room portion had one couch and a very small coffee table, thats in, nothing else in that room. Our beds were very hard and 2 beds slide next to each other to created a full size bed. The area surround the hotel was decent, all the Roman tourist sides were all in walking distances and many restaurants. If you want any type of scrambled eggs, omelets or any other type of western breakfast, forget it, does not exist in Rome. The people and staff were nice and accommodating.
Stayed 8 nights in Oct 2022
Response from fabrizio on 26 Oct 2022
thanks a lot for your suggestion, we will do our best to resolve the problemsHope have you again in out structureFabrizio

10/10 Excellent

Orietta

Liked: Staff & service, amenities, property conditions & facilities
Staff is wonderful and excellent location.
Stayed 2 nights in Oct 2022
Response from ROBERTO on 13 Oct 2022
thanks a lot

6/10 Okay

Rebecca

Stayed 2 nights in Sep 2022
Response from ROBERTO on 27 Sept 2022
THANKS A LOT

6/10 Okay

Merrily

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was extremely small and the air conditioning kept breaking. The elevator was tiny and not acceptable for anyone with claustrophobia. But there were many steps and steep. The breakfast was OK but all sweets. The staff was very nice and helpful. Great location.
Stayed 3 nights in Sep 2022
Response from ROBERTO on 21 Sept 2022
thanks a lot

10/10 Excellent

mark allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walkable. Staff was excellent
Stayed 9 nights in Sep 2022
Response from ROBERTO on 20 Sept 2022
thanks a lot

4/10 Poor

victoria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok place, but needs to fix the bathroom issues
The location is excellent. The entrance and courtyard are charming. There were intermittent problems with hot water, the shower head was broken, and the toilet did not flush properly.
Stayed 2 nights in Sep 2022
Response from ROBERTO on 20 Sept 2022
thanks a lot

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a great experience in a great area of Rome.
Stayed 4 nights in Sep 2022
Response from roberto on 8 Sept 2022
thanks a lot

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel arranged for me to check in very late, after midnight, which I really appreciated. I was not very happy with the room I got originally, but I after talked to them about it I was promptly moved to a better room, which was very nice
Stayed 5 nights in Aug 2022
Response from ROBERTO on 6 Sept 2022
thanks a lot

4/10 Poor

laleh

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was hard to find, there is no large hotel sign. The name was on the door bell. Once you enter the courtyard, there is no signs as where is the office. After finding the office on the first floor, we also informed other wondering guests as its whereabouts. On our first night, the glass cover for the ceiling recess light in the bathroom fell down while my son was in the shower. Glass was everywhere. I tried calling the manager but the phone wasn't working so had to go downstairs. The manager came and cleaned it but we put towels on the floor. We were really lucky it didn't fall on our head. Two nights later, the same thing happened. The same manager came and cleaned up the glass and we put towels all over the floor. After speaking with the hotel and Expedia, the hotel did not want to give any compensation, they finally agreed to deducting city tax (60-70 euro). I would not stay at this hotel again.
Stayed 5 nights in Jul 2022
Response from ROBERTO on 6 Sept 2022
thanks for your suggestion, we will provide to resolve the problem

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was ver accomodating!
Stayed 1 night in Jul 2022
Response from ROBERTO on 9 Aug 2022
thanks a lot

10/10 Excellent

Claudio, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice.
Stayed 6 nights in Jul 2022
Response from ROBERTO on 28 Jul 2022
THANKS A LOT

10/10 Excellent

Benjamin P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Paul, south glastonbury

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Needs a bigger elevator and staff to help with the luggage up the stairs
Stayed 7 nights in Jun 2022
Response from ROBERTO on 28 Jun 2022
thanks a lot

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always present staff
Perfect location for walking Rome. Clean. Had an elevator. Willing to pack our breakfast when we had early morning tours or airplanes to catch. Recommended restaurants. Helped schedule Covid tests and airport transfers. Gave good tips for scenic city hikes
Stayed 3 nights in Jun 2022
Response from ROBERTO on 14 Jun 2022
thanks a lot

8/10 Good

Marika

Stayed 1 night in Jun 2022
Response from ROBERTO on 9 Jun 2022
thanks a lot