Daily continental breakfast (EUR 5 per person)
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Reviews of Hotel Pyramid

3 out of 5
Hotel Pyramid
Via dei Magazzini Generali 4, Rome, RM

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 220 reviews" "
Rating 8 - Good. 88 out of 220 reviews" "
Rating 6 - Okay. 62 out of 220 reviews" "
Rating 4 - Poor. 20 out of 220 reviews" "
Rating 2 - Terrible. 9 out of 220 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Sigi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt get to experience Hotel Piramide, as a week before i was informed there was construction work and that i was moved to a similar or better hotel, their sister hotel, hotel center 2, Rome. If this was similar or better than hotel Piramide then i'm worried! The A/C could only be controlled by reception which is very strange. On the lowest setting it made a huge noise, so much so i got it turned off and decided to suffer as i couldnt sleep! The shower was so grimey filled with mold on the wall and limescale i didnt even go near it. The walls are so thin you could hear everyone coming and out aswell when people used the toilet, or shower! Once i did get to sleep, 6am someone was awake which awoke the whole hotel. I went to breakfast at 0730. All that was out was some pastries thats it. I was on a tight schedule so by 0745 i had to leave...only then did they bring everything else out on offer! Thanks Hotel Piramide for putting me in another hotel instead of leaving me stranded but this was one of the worst hotels ive ever been to!
Stayed 1 night in Oct 2023

8/10 Good

tarik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Allison

Liked: Cleanliness
Small room. Clean. Tiny bathroom.
Stayed 1 night in May 2023

4/10 Poor

suzanne

Travelled with partner
Liked: Cleanliness, staff & service
Very loud music until 2am
Stayed 1 night in May 2023

8/10 Good

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff room was nice and clean but the bathroom had lots of black mold on the ceiling the location is next to the train but the area/neighborhood was very dirty trash everywhere.great hotel in a bad location
Stayed 6 nights in May 2023

6/10 Okay

stacy, los angeles

Travelled with family
Not as nice as photos. But Nicole was friendly.
Stayed 1 night in Mar 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Was all good
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2022

6/10 Okay

SHABBIR

Stayed 1 night in Jun 2022

10/10 Excellent

Zvonko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, very quite place, the owner is very friendly, to bad He speaking very little English.
Stayed 4 nights in May 2022

2/10 Terrible

Francesca

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Prezzo troppo alto per i pochi servizi offerti
Stayed 1 night in Apr 2022

10/10 Excellent

Seyedmohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff!
Good staff! A+
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for the price. Noise in the halls really echoed and carried though so earplugs are helpful. The hotel could probably benefit from noise absorbing panels in the hallways and stairs. But other than that, my room was clean and the staff were so friendly and helpful. The location of the hotel was great since it is a short walk to the metro and then 8 stops to FCO. Also a 20 min walk down to St Pauls Basilica and a 30 minute walk north to the start of major atractions like the Coliseum. Many restaurants and markets located around the hotel as well. I am very happy with my stay here!
Stayed 3 nights in Nov 2019
Response from Sette on 30 Nov 2019
Hi, thank you for taking the time to review our hotel. We are looking forward to have you again as our guest. Sincerely, Sette

10/10 Excellent

Sladana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and god hotel
Clean room,staff is very friendly,hotel Is near the centre, second metro station - Coloseom,exellent conection by the train to airport Fiumicino
Stayed 4 nights in Oct 2019

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
It was a pretty good experience overall! Staff was extremely helpful.
Stayed 4 nights in Jul 2019
Response from SETTE on 1 Aug 2019
Hello Sir,Madame, Thank you for taking the time to review our hotel. We are looking forward to have you again as our guest. Sincerely, Sette

10/10 Excellent

José Carlos, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite nice hotel
I really enjoyed staying at this hotel. The room was clean and nice and it felt like every detail mattered for them. Breakfast could have been better but it was OK. Area is not too fancy but hotel is really worth
Stayed 1 night in Jul 2019
Response from sette on 29 Jul 2019
Hello Sir/Madame, Thank you for taking the time to review our hotel. We are looking forward to have you again as our guest. Sincerely, Sette

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019
Response from sette on 30 Jun 2019
Salve, La ringraziamo per aver dedicato del tempo a recensire il nostro hotel. Saremo lieti di averLa nuovamente come nostro ospite. Cordiali saluti, Sette

8/10 Good

MIKHAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2018
Response from Sette on 17 Oct 2018
Thank you so much for choosing us Sir/Madame. We are hoping to have you again in the future. Regards, Sette

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good for short stay .. well located and near public transportation
Stayed 1 night in Aug 2018
Response from Sette on 28 Aug 2018
Good Evening, We thank you for your good review. Hope to have you again in the future. Best Regards, Sette

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
We needed a room for only 1 night, and for the price, this was about what you’d expect. It was very clean and the staff was friendly. The WiFi worked well and the free breakfast was better than expected. However, the beds and pillows were not very comfortable, the room was quite sparse, and the neighborhood felt a bit sketchy. I would not recommend this place if you’re going to spend any time in Rome, but since we just needed it for one night between the end of a cruise and a flight back home, it was okay.
Stayed 1 night in Aug 2018
Response from SETTE on 10 Aug 2018
Good Morning, We are glad that you liked our service and we are sorry if you felt uncomfortable with beds and pillows, if you told us the problem maybe we can solved it and satisfy your needs, also because the reception is open 24hrs. About our beds its all new, we just bought it last month and regarding the pillows, you have extra pillows inside the cabinets and for more you can ask reception. We are doing our best to satisfy all our clients and we are doing everything to make our service better but hopefully when you come back here, we can satisfy you to the fullest. Best Regards

10/10 Excellent

Neven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel, great location near metro station!!! Cheap but very good choice
Stayed 1 night in Jul 2018
Response from SETTE on 28 Jul 2018
Hello, Thank you for appreciating our hotel, we are hoping to have you again in future. Regards, Sette

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New bathroom bud small. Good value/price. 2 metro stop from coloseum. Train station, metro, good ice cream and restaurant
Stayed 6 nights in Apr 2018
Response from SETTE on 10 May 2018
Salve, La ringraziamo per aver dedicato del tempo a recensire il nostro hotel. Saremo lieti di averLa nuovamente como nostro ospite. Cordiali saluti, Sette

8/10 Good

Victoria, Vancouver, Canada

Liked: Cleanliness, staff & service, room comfort
Convenient location, good value
The hotel is very close to the train and metro station, perfect to get to and from the airport. Good value for the price.
Stayed 1 night in Dec 2017
Response from Sette on 6 Jan 2018
Thanks for staying with us. We appreciate your feedback. We hope to see you again nextime. Best Regards

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Neighborhood is not safe at night. The AC is controlled by the reception.. You have to call them if you want to turn it off/on No elevator so had to carry luggage up the stairs (not suitable for heavy shoppers with big bags) Restaurant lady is very very nice and sweet. The room was quite small Location is a bit near a metro stop. 10-15 minutes walking but can not be walked after 10 (not so safe)
Stayed 2 nights in Jul 2017
Response from franco on 24 Aug 2017
Thanks to being in our hotel, I just wanted to reassure her that the area where our hotel is located is one of the safest in Rome, well-patrolled by law enforcement, for this and one of the crap of the nightlife of the capital. see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome is Dope
Good stay... fix AC
Stayed 1 night in Jun 2017
Response from HotelPyramid on 24 Aug 2017
Thank you for choosing our facility. see you soon

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Newly refurbished room

6/10 Okay

Eugen, Bucharest

Liked: Cleanliness
ok but...
i stay in superior room. So please, this room is model of choice. Clean, internet ok. For this price is excellent choice.

8/10 Good

Matt, MW

Liked: Cleanliness, staff & service
You can't complain for the money and location

6/10 Okay

Ken, Japan

Liked: Staff & service, property conditions & facilities, room comfort
Excellent cost performance
To stay in the center of Roma can be very expensive. This hotel is very nice to stay in altghough I paid only less than 100 Euro. Of counrse, this hotel cannot be as good as other luxurious hotels, however, to take a rest and sleep at this hotel is no issue at all.

4/10 Poor

Jon

Disliked: Cleanliness, property conditions & facilities, room comfort
2 nights in Rome.
Check in time was 2pm and when we arrived after 5pm we had to wait twenty minutes more because the room wasn't ready. As well the room and hotel pictures on the website are very deceptive. The hotel is totally dated. The area looked grimy but at no point in time did I feel unsafe so kudos for that. The shower and toilet were practically one.The main saving grace was the breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pyramid in May
Really convenient location, staff were very helpful!

4/10 Poor

ho, hk

Disliked: Cleanliness, property conditions & facilities, room comfort
Unstable wifi!
Bathroom is too small and the wifi only can connect in the reception
Response from Martin on 26 Aug 2016
We have various types of rooms with smaller and larger bathrooms, it is not true that you can connect only from the reception with wifi..., each floor has a wifi!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
trip
It was a nice place. The breakfast was also ok. The street at the front of the hotel is a bit dirty, but the staff were nice with us and also the rooms were ok.

6/10 Okay

Daniel, cape town

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightclub underneath called" sinister noise"
people smoke in the rooms, a nightclub underneath called" sinister noise" name say it all if you sleep good luck

6/10 Okay

Verified traveller

Breakfast was good. Delicious cappuccinos!! Staff helpful and kind. Only thing was the bathroom, there is no shower enclosure, shower head is there as part of the bathroom with two little curtains to separate the spaces when taking a shower but once you have taken a shower all the floor is wet so you have to use the sink and the toilet while stepping on a wet floor. Once it got almost flooded and the water almost go to the room. It was uncomfortable.

6/10 Okay

Andreas, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Simply good friendly value for money
The stay was simple, good, friendly, within a price range. The internet was the usual for Italy, almost adequate...

6/10 Okay

Man Hon, Toronto, Canada

Disliked: Room comfort
Unexpected breakfast
Very cost effective. Unexpected breakfast : homemade croissant and coffee/cappucinno... Wai Ling at the counter was specially helpful while the old fat guy was on the contrast. One drawback was the washroom : wet floor after shower.

8/10 Good

Monica, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
The room was clean and tidy..the weak point is the toilet but for the price it's better than have a shared toilet..so no complains...the position of the Hotel is excellent because it's 15 min by Metro to the Termino Station and you have all the amanties near by. The breakfast can be improved I think, but overall for who is staying few days to enjoy Rome I think it's a good place to stay.

2/10 Terrible

mah, tn

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible noisy street till 5am .no tv .2 days .
Horrible plumbing water splashing over your clothes no Ac,no elevator dirty street.noisy hotel till 2-3 am no rest need full refund. Owner very rude and lazy.other staff reasonable but the power under the hand of owner. My husband is disable very difficult to do 28 steps to room plus 20 for breakfast and not able to sleep all the nights due to the drunk in ,out in the street below our window .

8/10 Good

Pietro, Oristamo

Liked: Cleanliness, staff & service, amenities
Stanze ampie peccato non ci sia l’ascensore nel complesso una buona struttura
Stayed 1 night in Aug 2023

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

HUA

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
没电梯 卫生间清洁一般
没有电梯，行李要自己搬 很痛苦。卫生间的清洁做的很一般
Stayed 2 nights in Aug 2023

6/10 Okay

Alessandro

Liked: Cleanliness
Stayed 2 nights in Jul 2023

8/10 Good

ROSANA

Stayed 1 night in Jun 2023

8/10 Good

YASSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très pratique.
Séjour au top, personnel souriant et aimable, hôtel super bien placé et chambre bien pratique. Petit déjeuner correct mais peut mieux faire (la qualité des viennoiseries).
Stayed 2 nights in May 2023

8/10 Good

Domenico

Stayed 1 night in Apr 2023

10/10 Excellent

Ilse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hintaluokassaan oikein hyvä, kulunut, mutta perussiisti. Rentoa ja mutkatonta henkilökuntaa, joka puhuu englantia. Iloinen ja rauhallinen tunnelma. Sänky oli hetekatyyppinen parisänky, kylpyhuoneessa suihku ja riittävästi lämmintä vettä. Aamiaisella oli tarjolla mm. croissantteja ja makeita vehnäsiä, juustoa, kinkkua, jugurttia, mysliä, muroja, mehua ja kahvikone, jossa oli useampi kahvivaihtoehto. Hotelli on hissitön – pitkän päivän jälkeen tuntui välillä raskaalta kivuta ylimpään kerrokseen, mutta kyllä sen kesti. Lähin metroasema Piramid on parin minuutin kävelymatkan päässä. Colosseumille ja ja esimerkiksi Trastevereen on alle puolen tunnin kävelymatka.
Stayed 5 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
Hotel très propre et calme nous avions besoin de chambre pour nous reposé c'est l'ideal.
Stayed 1 night in Mar 2023