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Reviews of Hotel Nord Nuova Roma

3 out of 5
Hotel Nord Nuova Roma
Via Giovanni Amendola, 3, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 999 reviews" "
Rating 8 - Good. 446 out of 999 reviews" "
Rating 6 - Okay. 85 out of 999 reviews" "
Rating 4 - Poor. 25 out of 999 reviews" "
Rating 2 - Terrible. 18 out of 999 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alex

Liked: Cleanliness, staff & service
The hotel was very central, which was convenient for getting around the city. The hotel room was basic but functionable.
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Ask for better rooms
The first room i was given was really bad that made me wonder what all reviews were about. Flooring was like unpainted wood dirty that did not want to put feet down . The window open to a dirty indoor area . However after two nights changed room n that was much better . Flooring was polished wood . Room was bigger . No glasses in room . Plastic glasses given . Ask for better rooms . Seems bad rooms given to 3rd party booked rooms
Stayed 4 nights in Nov 2023

10/10 Excellent

Paulo, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a lot less, amazing staff and service.
Stayed 1 night in Nov 2023

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice BUT it is NOISY. You could hear the music BLASTING somewhere downstairs. But they do stop at 9 PM. HOWEVER, the walls are so thin that you could hear conversations, toilet flushing, taking showers, stuff like that. Should I mention about the mirror with specks from someone’s sneezed? It is really EASY to clean that mirror. USE a BLADE (LAMA) to scrape off the dried germs. I use LAMA to remove DRIED PAINT. If you don’t want to use LAMA, then use scolding hot towel or alcol to remove the dried up SALIVA. A cold, window spray would NOT remove it. It is really hard to use a mirror without having to see and think about someone’s germs. Trust me. I clean my house. Don’t you?
Stayed 1 night in Nov 2023

6/10 Okay

MAXIMILIANO, Doral

Liked: Cleanliness
Disliked: Staff & service
The hotel itself met my expectations, but my initial impression was marred by an unwelcoming staff member who seemed to exhibit a lack of professionalism and courtesy. It appeared as though his demeanor reflected dissatisfaction with his job. Additionally, the hotel's vicinity, Termini, is regrettably marred by uncleanliness, noise pollution, and a sense of insecurity. While the location was logistically convenient for my business commitments, I would advise those without specific reasons to be in the area to consider accommodations in a different neighborhood.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service!
Stayed 1 night in Nov 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall decent location in accommodations for the price
Stayed 2 nights in Oct 2023

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Room comfort
Not what we expected!
It was a lot smaller room than represented. Staff was not engaged and could careless about anything. It was only a 2 night stay so we tolerated. We would have probably moved to a different hotel if it had been a longer stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Vincent, Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location to train station is very close.
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't miss the roof garden!
A very brief stay, but very comfortable. Conveniently located for arrival by train (including from the airport). Some very elegant public areas. And an excellent roof garden, from which splendid views to be had!
Stayed 1 night in Aug 2023

8/10 Good

Marco

Stayed 1 night in Sep 2023

8/10 Good

ANGELO, Thornbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Termini station especially when you have suitcases..it is far from most attractions but need to catch public transport to go to them ..you can walk to them but in the heat not advised
Stayed 5 nights in Sep 2023

10/10 Excellent

Katherine Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, rooms were clean and updated! Rooftop and breakfast were also wonderful! Great place to stay and we would definitely stay there again.

10/10 Excellent

Katherine Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had three rooms. They were clean and comfortable! Staff was nice, breakfast was also great. Only complaint, and it may have something to do with the fact that we are in a heatwave where it is 39 degrees outside, air conditioning in one of the rooms was weak. Otherwise, great place to spend four nights in Rome!
Stayed 4 nights in Aug 2023

8/10 Good

Diane

Liked: Cleanliness
Good location near Termini station
Stayed 1 night in Jul 2023

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, beautifully appointed rooms
Beautiful hotel, very professional staff, generous breakfast. Our train to Rome was severely delayed, making us late for a cooking class. Staff efficiently took luggage so we could run off to class. They also arranged a taxi to the airport for us. We enjoyed the soaking tub, slippers and robes after a stressful day.
Stayed 1 night in Jul 2023

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Close to main railway and bus stations, very convenient, but room is relatively small.
Stayed 1 night in Jul 2023

2/10 Terrible

krishan

Disliked: Staff & service, property conditions & facilities, room comfort
Try another hotel..
Worst stay of a hotel yet, location wise id say its ok, 20mins from most attractions by walk. And great food spots locally. Hotel itself- Fridge didnt work, we spoke to 4 different reps in the reception. 1 was willing to help, the attitude of the other 3 we horrible. The one that helped, he was great. I had asked for a manager, when i spoke to one, they didnt want to know. Just know, if you have issues it wont be sorted. They also seem to think, sending a bell boy for a fridge issue would solve it, it wouldnt and didnt. Had a bell boy come up to the room 5 times after raising a fridge issue. Room smelt musky on entry, windows had to be left open. AC, is very mild- settings couldnt be changed in our room. The hotel did accommodate to a first floor room as asked. The only +1 i could give. For the price i paid for this hotel i expected abit more considering i pay 500+ for 4 nights. Breakfast is decent, good range of sweet dish’s and a machine in the corner for coffee and tea.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and modern.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the train terminal. Room was a small twin bed just for me but furnishing were very nice. 👍 very close to the #1 stop for hop on hop off buses of all company’s and food was great ranging from local and out right cheap to 4 star touristy. 👍👍
Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia, Portsmouth

Stayed 2 nights in Jun 2023

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to termini train station. Plenty of food options within walking distance.
Stayed 1 night in Jun 2023

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
the room is quite big but the only complain I have is they did not refill the hand soap, it was totally empty
Stayed 1 night in Jun 2023

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is well located near Rome Termini station, restaurants and shops. The room was clean and spacious. The staff were friendly and helpful. We've stayed at this hotel a number of times and has not disappointed.
Stayed 1 night in Apr 2023

6/10 Okay

william

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Close to transportation, clean, staff friendliness. Bed was like a concrete slab, we were told AC was broken, so we had no Air Condition. We booked this hotel because it was advertised to have AC. So it was very warm, no screens or anything to be able to leave windows open and we asked for a fan and they didn't have any. After 15 hour day of walking Rome in the heat you would like to come back to a cool room comfortable bed, but not here.
Stayed 3 nights in May 2023
Response from Riccardo on 10 May 2023
Dear Guest,thank you for sharing your feedback with us.I am very pleased that you found our staff extremely welcoming and friendly and that you had a very enjoyable stay.We will take good note about your remarks, very useful in order to improve our services.The team and I hope to welcome you back very soon.Warm Regards,

10/10 Excellent

Margaret, FOSTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a very convenient location. Staff are helpful and provided information for tours and transport. All the tours leave within a block and the station is only a few minutes away. Highly recommend
Stayed 1 night in May 2023
Response from Riccardo on 10 May 2023
Dear Margaret,Thank you for taking the time to leave such a wonderfully detailed review of your stay with us at Nord Nuova Roma Hotel. It is with great delight that we read your comments highlighting the Staff’s contribution to making your stay more memorable.We very much look forward to welcoming you back.Best Wishes,Riccardo

8/10 Good

David, High Peak

Stayed 7 nights in Apr 2023
Response from Riccardo on 10 May 2023
Dear DavidThank you for sharing your experience following your stay at the Nord Nuova Roma.We very much look forward to welcoming you back.Best Wishes,Riccardo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable hotel as always
It's a reliable place to stay near Termini. If you don't need frills, this is a very good place. Convenient.
Stayed 2 nights in Apr 2023
Response from Riccardo on 7 Apr 2023
Dear Guest,Thank you for sharing your experience following your stay at the Nord Nuova Roma.It is great that you highlighted how the special details make the difference and proved to be a memorable stay. The team endeavour to make every guest feel special and I am happy to hear that we have created a memorable experience for you.The team would be delighted to welcome you back to Nord Nuova Roma soon.Riccardo

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Breakfast buffet very good. Noisy guests in halls, banging doors. Hard pillows.
Stayed 1 night in Mar 2023
Response from Riccardo on 7 Apr 2023
Dear Guest, We would like to thank you taking the time to write a feedback about your recent stay at the Nord Nuova Roma.We really appreciate you have chosen our Hotel for your stay in Rome.We give the utmost importance to our guest comments as they help us to improve our services and performances. We do hope that we can welcome you back again at the Nord Nuova Roma, so we can endeavor to make your stay a more enjoyable one.Kind regards,

4/10 Poor

NAOTAKA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I requested that repairing bathtub to front but they did not communicate to maintenance. we couldn’t use bathtub during our staying
Response from Riccardo on 27 Dec 2022
Dear Mr Naotaka,we are very sorry that you are writing this inaccuracy, actually the technician has intervened immediately solving the problem.We remain at disposal for further informaton.With kind regards

10/10 Excellent

Alan

Stayed 1 night in Dec 2022

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the character of the hotel: the rooms have original furniture that you don't see at hotels anymore. I also liked that the ceilings in my room were incredibly high so the room felt big despite being small. The breakfast is very good, and the location is fantastic. It is right in front of Palazzo Massimo, a famous museum and on walking distance from the train station.
Response from Riccardo on 7 Dec 2022
Dear Guest,Thank you for staying with us and for sharing your feedback. I was very pleased to read that you enjoyed our great convenient location, really central and well connected. We hope to welcome you back soon and please do not hesitate to contact me for anything you might need. Warm Regards,

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a good hotel if you stay only a couple of days , area around the hotel is not very good , many homeless. Also the beds are too firm and not soft
Response from Riccardo on 10 Nov 2022
Dear David,thank you for sharing your feedback with us.I am very pleased that you found our staff extremely welcoming and friendly and that you had a very enjoyable stay.We will take good note about your remarks, very useful in order to improve our services.The team and I hope to welcome you back very soon.Warm Regards,

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, with a short walk to Termini train station and a Hop-on, Hop-off stop. The hotel was not expensive and includes an excellent breakfast. I will book this hotel for my next trip to Rome.
Response from Riccardo on 4 Nov 2022
Dear Perry,thank you for taking the time to leave such a wonderfully detailed review of your stay with us at Nord Nuova Roma Hotel. It is with great delight that we read your comments highlighting the Staff’s contribution to making your stay more memorable.We very much look forward to welcoming you back.Best Wishes,

10/10 Excellent

jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming old building, friendly staff
Stayed 2 nights in Oct 2022
Response from Riccardo on 2 Nov 2022
Dear Jack,Thank you for sharing your experience following your stay at the Nord Nuova Roma.It is great that you highlighted how the special details make the difference and proved to be a memorable stay. The team endeavour to make every guest feel special and I am happy to hear that we have created a memorable experience for you.The team would be delighted to welcome you back to Nord Nuova Roma soon.

10/10 Excellent

Anna Marie

Stayed 2 nights in Oct 2022
Response from Riccardo on 26 Oct 2022
Thank you for sharing your experience following your stay at the Nord Nuova Roma.It is great that you highlighted how the special details make the difference and proved to be a memorable stay. The team endeavour to make every guest feel special and I am happy to hear that we have created a memorable experience for you.The team would be delighted to welcome you back to Nord Nuova Roma soon.

10/10 Excellent

Johanna

Stayed 4 nights in Oct 2022

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room at the top
Unfortunately we had to change rooms because I made a mistake about our reservation dates. The second room was in a noisy location but that was not the hotels fault. Rome has a lively nightlife.
Stayed 3 nights in Oct 2022
Response from Riccardo on 26 Oct 2022
Dear Guest,Thank you for sharing your experience following your stay at the Nord Nuova Roma.It is great that you highlighted how the special details make the difference and proved to be a memorable stay. The team endeavour to make every guest feel special and I am happy to hear that we have created a memorable experience for you.The team would be delighted to welcome you back to Nord Nuova Roma soon.

8/10 Good

Sam

Stayed 4 nights in Oct 2022

8/10 Good

Nickolaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Rome
Convenient place to stay in Rome, close to train station & metro lines.
Stayed 1 night in Oct 2022
Response from Riccardo on 10 Oct 2022
Thank you very much,we look forward to welcoming you back again!Kindest regardsRiccardo

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel in an excellent location. Quick check in, clean rooms and a wonderful rooftop bar that is well worth the visit. I will be back!
Stayed 1 night in Sep 2022
Response from Riccardo on 29 Sept 2022
Dear Guest,Thank you for sharing your experience following your stay at the Nord Nuova Roma.It is great that you highlighted how the special details make the difference and proved to be a memorable stay. The team endeavour to make every guest feel special and I am happy to hear that we have created a memorable experience for you.The team would be delighted to welcome you back to Nord Nuova Roma soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic! 20ish minutes walk from any major attraction and essentially right across from Rome's central station. The staff are also incredibly helpful! Helping people with directions and letting you store your bags before and after check out! I highly reccomend staying here if you're in Rome!
Stayed 4 nights in Sep 2022
Response from Riccardo on 30 Sept 2022
Dear Guest,Thank you for staying with us and for sharing your feedback with other users.I was very pleased to read that you enjoyed our great convenient location, really central and well connected. I am glad that you liked your room, its facilities and that you found everything being really clean and comfortable. We hope to welcome you back soon and please do not hesitate to contact me for anything you might need. Warm Regards,

8/10 Good

Filmer Catalino V Fernandez

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is close to the train station. Lots of homeless/poor people. I feel unsafe when walking near the hotel/train station.
Stayed 1 night in Sep 2022
Response from Riccardo on 29 Sept 2022
Dear Guest,thank you for sharing your feedback with us.I am very pleased that you found our staff extremely welcoming and friendly and that you had a very enjoyable stay.We will take good note about your remarks, very useful in order to improve our services.The team and I hope to welcome you back very soon.Warm Regards,

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was close to the train station. Room was very nice. Service in the roof top bar is not consistent. One night it was good next night terrible. The buffet breakfast was fine but all coffees come from a automated machine. Not great considering you’re in Italy. Area was fine lots of restaurants. If you want a hotel close to the train station it’s fine.
Stayed 2 nights in Sep 2022
Response from Riccardo on 29 Sept 2022
Dear Guest,Thank you for staying with us and for sharing your feedback with other users.I was very pleased to read that you enjoyed our great convenient location, really central and well connected. I am glad that you liked your room, its facilities and that you found everything being really clean and comfortable. We hope to welcome you back soon and please do not hesitate to contact me for anything you might need. Warm Regards,

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, friendly staff.
Stayed 3 nights in Sep 2022
Response from Riccardo on 29 Sept 2022
Dear Guest,Thank you for staying with us and for sharing your feedback with other users.I was very pleased to read that you enjoyed our great convenient location, really central and well connected. I am glad that you liked your room, its facilities and that you found everything being really clean and comfortable. We hope to welcome you back soon and please do not hesitate to contact me for anything you might need. Warm Regards,

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Riccardo on 23 Sept 2022
Dear Guest,Thank you for sharing your experience following your stay at the Nord Nuova Roma.It is great that you highlighted how the special details make the difference and proved to be a memorable stay. The team endeavour to make every guest feel special and I am happy to hear that we have created a memorable experience for you.The team would be delighted to welcome you back to Nord Nuova Roma soon.

8/10 Good

Mary

Stayed 4 nights in Sep 2022
Response from Riccardo on 23 Sept 2022
Thank you for taking the time to leave such a wonderfully detailed review of your stay with us at Nord Nuova Roma Hotel. It is with great delight that we read your comments highlighting the Staff’s contribution to making your stay more memorable.We very much look forward to welcoming you back.Best Wishes,

8/10 Good

Joni

Stayed 3 nights in Sep 2022

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderfully kept up older hotel in a very central part of room.
Stayed 2 nights in Aug 2022
Response from Riccardo on 6 Sept 2022
Dear Jacqueline,Thank you for sharing your experience following your stay at the Nord Nuova Roma.It is great that you highlighted how the special details make the difference and proved to be a memorable stay. The team endeavour to make every guest feel special and I am happy to hear that we have created a memorable experience for you.The team would be delighted to welcome you back to Nord Nuova Roma soon.