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Reviews of Ariston

4 out of 5
Ariston
Via Turati Filippo 16, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 203 out of 660 reviews" "
Rating 8 - Good. 277 out of 660 reviews" "
Rating 6 - Okay. 105 out of 660 reviews" "
Rating 4 - Poor. 44 out of 660 reviews" "
Rating 2 - Terrible. 31 out of 660 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Super convenient to the Termini rail station. The hot water was a limited.
Stayed 1 night in Apr 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, helpful staff and decent breakfast, good location
Stayed 1 night in Mar 2024

8/10 Good

Meera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this place. Room is clean and cozy.
Stayed 1 night in Mar 2024

6/10 Okay

Marli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Room was renovated, very clean when we arrrived. Daily clean could be better, but not a problem for us. Shower not very good, but water temperature was perfect. Breakfast was above my expectation. Staff friendly. Easy check-in abd check-out. Location is just perfect!! 3 min walking from Termini station, with mini markets and cafes around the hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ranganathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meet my needs for one night stay.
Stayed 1 night in Oct 2023

4/10 Poor

Jessica

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Surrounds heading to the hotel was dirty, rubbish surrounded. My room smelled of sewage, the air on didn’t work properly. The city tax after checking out . Make sure you have cash.
Stayed 3 nights in Oct 2023

8/10 Good

MAXIMINO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of hotel to transportation, tourist attractions and dining was excellent. Breakfast diversity and quality was disappointing. Red wall and floor tile in commode and bidet area was appropriate to a brothel.
Stayed 1 night in Sep 2023

8/10 Good

Rafic

Stayed 1 night in Sep 2023

8/10 Good

Sunhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a couple of nights before cruising from Civacavechia. Located 2 mins walkfrom terminus station where bus transfers from airports drop off so convenient. 20 mins walk to city centre. Lots if bars and restaurants nearby.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ali

Stayed 3 nights in Jul 2023

2/10 Terrible

bianca

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

4/10 Poor

Bong ok

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Dipesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didnt recevie the free drink even after asking at the hotel, terrible service and the rooms had a bad smell not very clean either (beds and bathroom conditions could be much cleaner)
Stayed 3 nights in Oct 2022

8/10 Good

Sia Lei

Travelled with group
Liked: Cleanliness, property conditions & facilities
Its good walking distance from Train station
Stayed 1 night in Sep 2022

6/10 Okay

Hassan

Travelled with family
Liked: Cleanliness, staff & service
On the last day we were informed that the breakfast was not included on our rate. We were charged $80 for our 4 days of breakfast for two people. Also we ended up paying $48 additional taxes.
Stayed 4 nights in Sep 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Fake fotos
All that I need from the hotel is clean linen and a gym. Therefore, when choosing a hotel, I looked only at gym fotos. These guys have fake gym photos. Fraud. There is no such gym and there is no leg press simulator. Not a single dumbbell or barbell. This is not a gym at all. We must pay tribute, the location of the hotel is very good and there is an excellent sports club in a 2-minute walk in the station building. 39 euros for training and you can go there. But I am upset by the deception. Yes, and more. I did not receive a drink as a VIP exclusive client, although I reminded about it.
Stayed 4 nights in Sep 2022

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This place was fine as a place to lay your head when needing to quickly leverage Termini for a night. I would not stay here as your stay in Rome as the hotel is tired and area around is very touristy. Like staying next to Times Square if you were in NYC. Also the amenties are quite tired. Again totally fine for one night.
Stayed 1 night in Sep 2022

2/10 Terrible

Arcadia

Travelled with family
Disliked: Staff & service
We arrived early, left our luggage and went site seeing. Went back to hotel to check in at 1:15. We were told to wait since rooms not ready. After almost an hour waiting and several people that came in after us got their room keys we were told they had no rooms and they sent us to Hotel Morgana across the street. It was an awful place. Not very happy at all with how we were treated. Would not recommend the Ariston in Rome to anyone.
Stayed 1 night in Sep 2022

6/10 Okay

Ionita

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the breakfast was great and staff friendly. the shower was clogged and the sink didnt have a trap so there was sewer gas in the room; for a 4 star hotel, one would expect more
Stayed 1 night in Aug 2022

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean hotel. Nice staff. Excellent breakfast.
Stayed 1 night in Aug 2022

8/10 Good

Bozena

Stayed 1 night in Aug 2022

4/10 Poor

LUZELVA

Stayed 3 nights in Jun 2022

2/10 Terrible

Stephen, Yiewsley

Disliked: Staff & service, amenities, property conditions & facilities
Toilet broken and no vip benefit received. Staff are incompetent and room is small and has tiles missing from bathroom floor! Do NOT stay in this disgusting hotel, Not 4 star, would barely consider 2 star.
Stayed 1 night in Aug 2022

10/10 Excellent

Rosa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the people working at the hotel are very nice, friendly and helpful
Stayed 2 nights in Jul 2022

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Second Stay
We had stayed here before and liked it. We found this time however we were given an internal courtyard room with no outlook except into what can only be described as a prison block courtyard, dull, dark and full of steel work through steel shuttered windows which were closed and curtains drawn all the time. The room itself was very small with access to only one side of the double bed, no space for any additional seating, indeed we struggled with our cases on the floor for a two night stop. I have a bigger caravan I tow! I have to say though, small as it was, the bedroom was clean and the bed comfortable with clean sheets. The bathroom was tired and a bit more than dated. Although generally clean the shower was in keeping with the bedroom, very very very small. I struggled in it to properly shower. The shower drain hole was filthy and something we had to turn a blind eye to. Again with window and steel shutter that opened onto the internal prison yard. The window itself was no wider that 200mm…! I would however say that the maids did their best with what they had to work with. Breakfast was typical of Rome, but the service and quality just lacked that extra omph it needed. Not everything was available… take what your given and move on! Check in and check out was fine, no more or less complicated than anywhere else. However on exit my wife asked for a simple sticking plaster for a blister on her heel. The hotel didn’t have any…!!! What no first aid box? Oops….
Stayed 2 nights in Jul 2022

4/10 Poor

Teddy

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is near the train station. Piles of Trash left in the streets. As soon as you walk out, you are acosted by street hawkers. Morning "buffet breakfast" is not a buffet. Food was less than appetizing. Cold coffee. Room was WELL WORN. Window went to a dark courtyard with fire access to roof. Wifi did not work. Power outage part of the day on our floor only.
Stayed 3 nights in Jul 2022

6/10 Okay

young joo

Travelled with family
Disliked: Amenities
Not thing better than Holiday Inn in USA or Hong Kong. Forget the international standard hotel rate in Rome. Rome is beautiful but hotel’s expectations/expectations are different.
Stayed 5 nights in Jun 2022

10/10 Excellent

Andrea, Bogota

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Jul 2022

4/10 Poor

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The rooms have thin walls, you can hear people talking in next rooms.
Stayed 3 nights in Jun 2022

8/10 Good

Shireen

Travelled with group
Liked: Cleanliness, staff & service
Hotel was clean but room was very very small. Surrounding areas (roadway) are very rough and dirty with very sketchy characters lurking in the streets and following me to my hotel on 2 occasions. Be careful.
Stayed 3 nights in Jun 2022

10/10 Excellent

Rocco

Stayed 1 night in Jun 2022

6/10 Okay

Felix

Travelled with partner
Liked: Cleanliness, staff & service
Liked the proximity to the Termini Station but the hotel looks dated.
Stayed 3 nights in Jun 2022

8/10 Good

Camilo

Liked: Cleanliness, staff & service
The property is fine. It’s clean but a bit outdated. Good service. It’s near the terminal, which is convenient but a little dirty.
Stayed 2 nights in May 2022

4/10 Poor

Ryan

Travelled with partner
Disliked: Property conditions & facilities
We were a bit disappointed with our stay at Ariston. We knew that Costco trips uses this hotel, so we thought it would be a safe bet to stay here. The Expedia check in says that it begins at 1:30pm, but the hotel told us when we arrived that it does not start until 2pm. Our room was not ready until about 2:45pm. They did offer free luggage storage when we were unable to get into our room. Our room did not have working AC. The hallway and lobby seemed much cooler than our room. After having hotel staff come into our room twice that evening, they were able to provide an oscillator fan. We were not offered compensation or another offer for the broken AC and were going to have maintenance review our day of check out. The room had one wall outlet (later found one in the wardrobe) that was partially controlled by the wall switch. Therefore, our fan took the plug overnight while our phones could not charge. We did get the breakfast and were disappointed with the "sweet" breakfast (pastries) which were a little hard and tasteless. The "savory" breakfast (eggs, meats, etc) looked better. Coffee was fine. The hotel is a very short walk (1 block) from Roma Termini, which is great to train/metro to other parts of Rome, Italy, airport. It is a 50 minute walk to the Vatican, 25 minute to the Coliseum, 30 minute walk to Pantheon, and 15 minutes to Trevi Fountain. Overall, the quality was a little lower than expected for what we paid for our evening.
Stayed 1 night in May 2022

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left my cell phone there and they were so gracious to arrange for delivery of it.
Stayed 2 nights in May 2022

2/10 Terrible

Sunaina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad
bugs and ant in room and heater not working and very bad ventilation and one day no electricity in my room and hotel not offer me any credit for no electricity very bad stay
Stayed 2 nights in Apr 2022

2/10 Terrible

Kyle

Stayed 1 night in Mar 2022

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and quaint
Nice and roomy space - a little old and worn around the edges but a lovely bed - my wife said she had never slept on a more comfortable mattress and did not want to leave! It is not modern, but it is not overly worn either - and the staff were all perfectly lovely.
Stayed 3 nights in Feb 2022
Response from Hotel Ariston Staff on 25 Mar 2022
Dear Guest, thank you very much for your review! It will be a pleasure for us to have the possibility to welcome you again for a future stay! Kind Regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find another hotel to enjoy the amazing city
It was a shocking experience, the room was dusty and the blanket not clean , there's no heating and the conditioner doesn't work so we couldn't even have a shower for 3 days because it was freezing. The breakfast is a disaster , there's no buffet and no menus to order, the servers were overwhelmed and they don't speak English so we couldn't ask for anything except uncooked scrambled egg and cappuccino that ended as an espresso in my table , so we had to go somewhere else to have breakfast even we paid for breakfast in the hotel. The only positive thing in the hotel is the location that is close to transportation and you can go everywhere to explore the city . Beside that there's nothing in this hotel that explains the 4 stars .
Stayed 2 nights in Oct 2021

8/10 Good

Adel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint snd very convenient
Stayed 1 night in Oct 2021

4/10 Poor

lorena

Travelled with family
Disliked: Staff & service
It was close to the train station. The breakfast was good. Room was good and clean. But not enough pillows, when u ask for more they said that everyone was gone and couldn’t get any more pillows. I didn’t know they control A/C from the front desk. After trying different ways I call front desk and they said they would turn it on then I call back they said they did turn it on but it was not working so they were going to send somebody next day to fix it. So we had to sleep in a hot room (after a hot day outdoors) We left next day to go for tours when we come back that night (around midnight) they said we need it to move to another room cause the A/C could not be fix. We went to our room to pack the key to the room would not work. We had to go back to front desk to make it work. Then we move. But the time we were in our new room it was around 1 am. The room was nicer but smaller. I’m not coming back!
Stayed 2 nights in Sep 2021

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Stayed 6 nights in Dec 2019
Response from Gianluca Santini on 19 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carolin

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019
Response from Gianluca Santini on 25 Sept 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

santos

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Unhappy return customer
This was my third time staying in this hotel, first it was good because they put me at 2nd floor where rooms are much nicer and roomier. Second stay, they put me 1st floor where room was terrible, you can barely move in shower and I am not fat. They put me in the same room third time. Really disgusted. You are really paying only for location. Will not come back.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019