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Reviews of Grand Lake Lodge

3.5 out of 5
Grand Lake Lodge
15500 US-34, Grand Lake, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 520 reviews" "
Rating 8 - Good. 106 out of 520 reviews" "
Rating 6 - Okay. 58 out of 520 reviews" "
Rating 4 - Poor. 24 out of 520 reviews" "
Rating 2 - Terrible. 29 out of 520 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brandi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ana Bernardino - General Manager on 15 Apr 2024
Dear Brandi,Thank you so much for sharing your valuable feedback regarding your recent stay with us! We are pleased to hear you enjoyed your experience.We are looking forward to welcoming you back - we are confident it will be another wonderful experience. We hope to see you again soon!Sincerely,Ana BernardinoGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ana Bernardino - Resort Manager on 7 Jan 2024
Thank you so much for sharing your valuable feedback regarding your recent stay with us! We are pleased to hear you enjoyed your experience.We are looking forward to welcoming you back - we are confident it will be another wonderful experience. We hope to see you again soon!Sincerely,Ana BernardinoResort Manager

4/10 Poor

Shawn

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I think the potential for this lodge was good but our experience was otherwise. Upon checking into our room we met a few of the other guests who mentioned they received little goodie baskets with a welcome note and snacks, etc… but we had not gotten one in our room. We also found hair all over the shower, a used coffee mug and the bed looked a little disheveled which lead us to think the room wasn’t properly prepared for us. We were also upset that the area around the building were extremely dark, in comparison to the first building that had little lights hanging to light the alley between each building ours was completely dark because the light weren’t working. We actually had to use our phone flashlights and being one of the room lamps outside so our kid could play around 5pm. The main issue was We tried to contact the staff but no one was answering/responding. We met another guest trying to check in but their code wasn’t working, they were also trying to contact the staff with no response as well. They eventually just left to find other accommodation for the night. Extremely upset that what was supposed to be a lovely holiday trip for us was extremely disappointing.
Stayed 1 night in Dec 2023
Response from Ana Bernardino - Resort Manager on 26 Dec 2023
Dear Shawn,Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback, and be assured that your comments have been shared with the appropriate departments to ensure all items mentioned are addressed.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town. Sincerely, Ana BernardinoResort Manager

2/10 Terrible

Shelby Dale

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater wasn't working, lights outside wasn't working, bed linens are dirty, coffee maker is not working. Hotel is not answering or responding to help us with our concerns. We tried to call them many times.
Stayed 1 night in Dec 2023
Response from Ana Bernardino - Resort Manager on 26 Dec 2023
Hello Shelby, We are so sorry to hear we did not meet your expectations during your last visit.Please accept our sincere apologies. We do hope you will give us another chance in the future to provide you with a better experience.

2/10 Terrible

Shanen

Stayed 1 night in Dec 2023
Response from Ana Bernardino - Resort Manager on 25 Dec 2023
Dear Luis,Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback.We would love to hear details about your tentative of cancellation - it looks like you booked via Expedia.com, and we generally do not have any issues with cancellation requests within the policy period. We are so sorry to hear your disappointment with the restaurant closure - we do advise on the website and booking engine what are the Winter operations. Therefore, we would love to hear more where we fell short on communicating efficiently. We do hope you will give us another opportunity to provide a better guest experience the next time you are in town. Sincerely, Ana BernardinoResort Manager

6/10 Okay

Elizabeth, Hialeah

Liked: Cleanliness
Like : views Don’t like : check in instructions
Stayed 2 nights in Oct 2023
Response from Ana Bernardino - Resort Manager on 29 Oct 2023
Dear Elizabeth,Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations regarding the check-in instructions. We value and appreciate your feedback - we would love to hear more details about how we can improve our self check-in instructions.As our property offers invisible service during the Winter Season, we do not have regular front desk hours or staff on site at all times.Please know you can always reach out to us via the emergency phone line, in case you need anything at all during your visit.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.Sincerely,

10/10 Excellent

gerald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Em on 28 Nov 2023
Thank you for loving the Grand Lake Lodge as much as we do. We are so glad to hear that you loved your Mountainside Bungalow stay, and we hope to get the chance to host you again soon!

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome lake view, beautiful property and comfortable lodging and delicious food! I would love to go back here when we're traveling through Colorado.
Stayed 1 night in Sep 2023
Response from Ana Bernardino - Resort Manager on 21 Oct 2023
Dear Maria Teresa, Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Come back and visit us again – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

6/10 Okay

anthony

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ana Bernardino - Resort Manager on 19 Oct 2023
Dear guest, Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback, and be assured it has been shared with the appropriate departments to ensure all items mentioned are addressed.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.Sincerely,

10/10 Excellent

Aubrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The cabins were perfectly clean, brand new mattress that was very comfy and the perfect rustic mountain experience with all your expectations met
Stayed 1 night in Oct 2023
Response from Ana Bernardino - Resort Manager on 19 Oct 2023
Dear Aubrey, Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Christian

Very nice place enjoyed my self
Stayed 2 nights in Sep 2023
Response from Ana Bernardino - Resort Manager on 19 Oct 2023
Dear Christian,Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The main lodge and location were beautiful and we truly enjoyed out time and glad we stayed. However the need to keep up with maintenance on their cabins for safety. The cabin we stayed in while understanding it is historical, it had some serious foundation issues, where the bathroom floor had dropped a few inches making the bathroom door not be able to close, and looking at the the supports it way undersized for the renovated tile bathroom.
Stayed 1 night in Oct 2023
Response from Ana Bernardino - Resort Manager on 19 Oct 2023
Dear Christina, Thank you for taking the time to share your valuable feedback with us. Our sincere apologies for not meeting your expectations regarding the building structure. As you mentioned, they are very historical, however, we are always looking for ways to improve. Hoping you will come back and visit us again, giving us another chance to provide you with a great experience.

10/10 Excellent

Misty L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was perfect! Loved the fire pit and hot tub. Easy access to RMNP. Room is nothing fancy, but who is in the room during the day when you have the mountains. Coffee pot or Keurig in the rooms would be a bonus.
Stayed 2 nights in Oct 2023
Response from Erin Brown, Front Desk Lead on 10 Oct 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We value and appreciate your feedback and be assured it will be shared with the appropriate departments to ensure all items mentioned are addressed.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Erin Brown, Front Desk Lead on 10 Oct 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Lodge with spectacular views
The Grand Lake Lodge has a special place in our hearts as we return after 19 years. The improvements made to the property are spectacular just adding to the beauty of the surrounding area, and without losing the charm of the original lodge and cabins. The cabins are still cozy and completely modernized and main lodge lobby and restaurant is gorgeous.
Stayed 1 night in Oct 2023
Response from Erin Brown, Front Desk Lead on 7 Oct 2023
Hi Timothy, we're so glad to hear you loved your time with us, and we're happy to welcome you back! We cant wait to see you next year, have a great winter season, and safe travels to you!

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Erin Brown, Front Desk Lead on 5 Oct 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

6/10 Okay

Tom

No hot water.
Stayed 2 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 5 Oct 2023
Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the issue you experienced. Around this time of year, the drop in temperature can sometimes cause the water to heat slowly when demand is high. We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.

10/10 Excellent

Clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter, sister and I stayed at the lodge at the end of September, and loved it. We have been coming to Grand Lake for almost 40 years, but had a cabin there. We sold the cabin so decided to come up and try the luxury of staying at the Lodge. We just loved every thing about it. We can’t wait until next year when we will come again. LaVonne Harris, Colorado Springs
Stayed 2 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 3 Oct 2023
Hi LaVonne, we're so glad to hear you loved your time with us!Please do let us know when you are ready to return – we're sure it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2023
Response from Ana Bernardino - Resort Manager on 19 Oct 2023
Dear Michelle,Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Dale

Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 29 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Lynea

Stayed 2 nights in Sep 2023
Response from Ana Bernardino - Resort Manager on 19 Oct 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Marc

Travelled with family
Liked: Staff & service, room comfort
Best place to stay
Super friendly staff. Everyone loved our dog. Just a beautiful place. We will be back.
Stayed 2 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 29 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We're so glad to hear you enjoyed your experience!We can't wait to welcome you back, safe travels!

10/10 Excellent

William, The Woodlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was one of the highlights of our trip!
Stayed 2 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 27 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us, we are so glad to hear you loved your experience!Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

2/10 Terrible

Rose

Stayed 1 night in Sep 2023
Response from Ana Bernardino - Resort Manager on 19 Oct 2023
Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback, please reach out to us directly if you would like to provide us more details about your recent experience.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.Sincerely,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 26 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lodge
Cabin cute although small. But that’s ok. Restaurant nice and had a great meal of Buffalo ribs. But wine selection was limited as they are winding down their season. Lodge beautiful snd views amazing. Would stay here again.
Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 26 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience and we appreciate your feedback.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The Lodge bar and restaurant were outstanding! Cabins were a little outdated, but perfect for our needs. We had an excellent meal and great service at the restaurant. We really enjoyed our stay in Grand Lake Lodge.
Stayed 2 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 26 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 23 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Andrew

Had a lovely stay. Cabin and facilities were excellent. Beautiful lake views.
Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 21 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay and cannot wait to return.
Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 18 Sept 2023
Hi Nicole, thank you for sharing your time with us! We're glad to hear you loved your stay and we can't wait to welcome you back, safe travels!

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was so warm & welcoming...the staff was very attentive. We had a one night stay in one of the cottages & it was so darn cute. Everything seemed to be new & nothing forgotten. Would highly recommend!
Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 17 Sept 2023
Hi Judy, thank you so much for sharing your time with us! We're glad to hear you enjoyed your experience and we hope to welcome you back again soon, safe travels!

2/10 Terrible

Jerry

Travelled with partner
Disliked: Property conditions & facilities
Nice view of Grand Lake. Cabin was tiny, cold, noisy. Way overpriced
Stayed 2 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 17 Sept 2023
Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value your feedback and be assured it will be shared with the appropriate departments to ensure that the experience we offer is the best it can be. We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 16 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 15 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

malgorzata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Great views of Grand Lake and convenient to all shops and restaurants.
Stayed 3 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 14 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is lovely and gorgeous views of the lake. The half cottages are very small and the shower is tiny. The cottage floor slants and is diff to walk at times.
Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 14 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience and we appreciate your feedback. Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Loves the views and the staff. Great property.
Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 14 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 Good

Terese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Mountain getaway!
This historic lodge overlooking beautiful Grand Lake does not disappoint. The cabins have been updated, while still retaining their rustic charm. If you’re looking for a modern vibe with all the amenities, this isn’t it. However, the friendly staff, great restaurant, and unparalleled views more than make up for too few wall outlets.
Stayed 3 nights in Sep 2023
Response from Erin Brown, Front Desk Lead on 14 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience, and we appreciate your feedback!Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Erin Brown, Front Desk Lead on 7 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Shane

Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 26 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

2/10 Terrible

mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paying $800 for a tiny unsafe barely livable space with broken window that let the rain in and a door that is unhinged tilting sideway. This an way way way overpriced with no linen service no housekeeping is a shame to the hotel industry. Are stay was absolutely shameful from the dining staff and a restaurant manager that dies not understand service. He has Ben there 20 years and does not help the staff but stand around in time where he is low on staff. The area where we try to eat has no service staff to help order. The restaurant required the guests to go to the bar to order and the bar was swamp with patrons . The bartender took my order after 20 minutes standing there . It felt like we were bothering them. The worse is when you pay $120 you expect a minimum service , well nothing no hello no asking is we needed something no they don’t care On the first day I finally placed my order and when the food arrived I asked the waitress for fork and knifes and my surprise the waitress told me that she could not give me the ustensils because she was busy. So I had to go around to find some. On the second day for diner the host told us to order at the bar and this time after 29 minutes of standing there the bartender told me that he will not take my order and I needed to go back to my seating area and someone will take my order. So I did and a Minute later the waitress said, no, she will not serve me and thing went to hell with arguments. after that we were told to leave.
Stayed 2 nights in Sep 2023
Response from Ana Bernardino - Resort Manager on 19 Oct 2023
Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback, and be assured it has been shared with the appropriate departments to ensure all items mentioned are addressed.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.Sincerely,

6/10 Okay

Wade

Travelled with family
Liked: Staff & service
It is an old property with very small rooms. No air conditioning so it was hot inside during the day. It cooled off at night. The walls are thin so you will hear neighbors. Very close to Rocky mountain national park. Has incredible views of lake.
Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 5 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We value and appreciate your feedback and be assured it will be shared with our team.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
two night
Beautiful historic lodge with breathtaking views. We stayed 2 nights.
Stayed 2 nights in Aug 2023
Response from Erin Brown, Front Desk Lead on 5 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Deann

Stayed 1 night in Sep 2023
Response from Erin Brown, Front Desk Lead on 5 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Carol, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be considered a resort, not just a lodge. We were there for four nights. Each evening they had something special. Wine and cheese pairing. Beer tasting and appetizers. Live music. The restaurant manager was very creative in cheese board presentation Plus she was very sociable. She made all guests feel welcome. The p Lodge has a great outdoor pool, a fireplace seating area and a nice front porch. Note- when I say resort, it must be kept in mind the cabins are small. But well maintained. And extremely clean.
Stayed 4 nights in Aug 2023
Response from Erin Brown, Front Desk Lead on 2 Sept 2023
Hi Carol, thank you so much for sharing your time with us, we're overjoyed to hear you loved your experience, and we appreciate your thoughtful review! We can't wait to welcome you back, we're sure it will be another great time!

8/10 Good

Patricia

Stayed 2 nights in Aug 2023
Response from Erin Brown, Front Desk Lead on 20 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 Excellent

Denise, Thornton

Stayed 2 nights in Aug 2023
Response from Erin Brown, Front Desk Lead on 20 Sept 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Grand views in Grand Lake
A comfortable place to stay with beautiful views from the Lodge of the lakes. This is a historical site, well functioning for it’s age. We stayed in a half cabin. Bed was comfortable, low shower pressure, stained carpets, and bits of garbage on the grounds around the front patio. Pool was impeccably clean, and hot tub was out of order. Friendly staff. Walking distance to town, however, be aware that Uber’s taxis are limited so be prepared to walk both ways if you go this route.
Front of the lodge
Pool
Stayed 1 night in Aug 2023
Response from Erin Brown, Front Desk Lead on 29 Aug 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We value and appreciate your feedback and be assured it will be shared with the appropriate departments to ensure all items mentioned are addressed.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Grand lake lodge
Stayed 1 night in Aug 2023
Response from Erin Brown, Front Desk Lead on 30 Aug 2023
Thank you for sharing your time with us. We hope your overall experience was enjoyable, and if you have any further feedback for us, we would love to hear your thoughts. We hope to welcome you back again soon so that we may have an opportunity to give you an even better experience, safe travels.

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and friendly staff
Stayed 2 nights in Aug 2023
Response from Erin Brown, Front Desk Lead on 29 Aug 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience and we appreciate the staff recognition!Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!