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Close to shopping, restaurants, the local universities. Only complaint was the way the shower was turned "on" was pusbing in the "knob". 1st time comming across such an oddball shower mechanism
The location is convenient, lots of dining options nearby
Hau Sin
Stayed 2 nights in Mar 2024
Response from NMA on 8 Apr 2024
Thanks for your feedback.
6/10 Okay
Angela
Travelled with family
1 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly, but you get what you pay for. There are reasons this hotel is one of the least expensive in the area. The property and rooms show their age. The level of cleanliness could be improved. I observed someone folding clean towels and sheets in the dining/sitting area. The sheets were hitting the dirty floor as they were folded. The next morning, other guests left dirty footprints in the breakfast area around 8:30 am. The dirt was still there at 11:00.
Angela
Stayed 1 night in Mar 2024
Response from NMA on 8 Apr 2024
Sorry for the inconvenience. Thanks for your feedback.
Very clean and friendly staff. Good breakfast. Close to all. Would def recommend
Patricia
Stayed 1 night in Mar 2024
Response from NMA on 1 Apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 Okay
Christine
29 Mar 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Very small bathroom. We were right next to an exit door so the noise level was very high. The staff was very nice.
Good location, was a little noisy at first since there was a children’s sports match in the area but once they were gone it was super quiet. Breakfast was good, staff kept re-filling things as they finished. Room was clean, as were sheets and washroom. Overall good stay, and highly recommend!
Jessie
Stayed 3 nights in Mar 2024
Response from NMA on 13 Mar 2024
Thanks for your feedback
4/10 Poor
Melanie
Travelled with family, Business traveller
6 Mar 2024
Disliked: Staff & service
When we arrived we checked in with no issues till we went to our rooms immediately returned to desk to verify we reserved 2 queen beds and had 1 king was told they had to switch us for another party when asked if she knew that why didn't she explain it to us at check in so we could decide whether we wanted to stay or not she had no answer
Very near and convenient location, friendly staff. Howver only checking in was a little bit non convenient as the reception said they still haven't recieved notification about the reservation from exmepia which is weird, This have never happened to me before
The hotel is definitely dated but room was clean. Bed wasn’t the best I’ve ever slept in but not the worst either. Daily breakfast was ok. Staff were all very friendly. The only issue we had was our key cards kept getting deprogrammed and had to have them reprogrammed every day we were there.
Carey
Stayed 3 nights in Feb 2024
Response from NMA on 19 Feb 2024
Sorry for the inconvenience
2/10 Terrible
Ty
Travelled with partner
16 Feb 2024
Disliked: Staff & service
asked for early check in, was told manager would assist. Manager shut me down, could not check in before working my 12 hour shift. Waste of money and generally unreliable.
Ty
Stayed 1 night in Feb 2024
Response from NMA on 16 Feb 2024
Sorry for the inconvenience caused. Early check in is based on availability and is not guaranteed.
Decent place to stay for an overnight trip. Great location for the price. No issues aside from being awakened morning if checkout by housekeeping asking if we are checking out that day, mind you it was still several hours before checkout.