Reservations are not required at the 5 on-site restaurants. Parking is complimentary while guests are staying at the hotel. A shopping center shuttle can be arranged for free.
Secrets Capri Riviera's water sports center offers activities such as kayaking, snorkeling, sailing, and windsurfing. A fitness center has a range of cardio machines, free weights, treadmills, and step machines. Guests can start the day with yoga or a spin class. Other activities include cooking classes, photography classes, and excursions to visit the local Mayan community.
The on-site Secrets Spa by Pevonia incorporates both outdoor and indoor facilities. Outdoors are a tropical relaxation garden, spa tub of mineral water with waterfalls and, under a thatched-roof palapa, a double treatment room fronting the ocean. Indoors are private Vichy and Swiss showers, spa tubs, saunas, steam rooms, and six treatment rooms including two rooms for couples. A menu of 30 restorative treatments and hydrotherapies, including massage, facials, manicures, and pedicures, is offered (surcharges for all treatments and services).
This all-inclusive Cancun resort, renovated in November 2009, has 624 square meters (6,714 square feet) of multiple-use meeting space, including a ballroom, breakout areas, computer station, and a terrace. A business center provides faxing, copying, teleconferencing, secretarial services, and simultaneous translation services. Wireless Internet access and international calls are free for all guests. Additionally, visitors with smartphones, tablets, or mobile devices can download the free Secrets Resorts and Spas application to place calls and send messages over the hotels Wireless network without incurring international cell phone roaming charges.
Guests have access to a partner property's business facilities. On-site shops sell jewelry, gifts, beachwear, and souvenirs. Wedding services are available, and a wedding gazebo is on site. Major sporting events and live broadcasts are projected on a large-screen TV located on the property's white sand beach, to which the property has direct access.
- Technology support staff
- Umbrellas
- Billiards or pool table
- Outdoor tennis court
- Steam room
- Smoke-free property
- ATM/banking
- Barbecue grill(s)
- Coffee/tea in lobby
- Arcade/game room
- Piano
- Shopping center shuttle (complimentary)
- Smoke-free property (fines apply)
- Beach bar
- Internet point
- Free valet parking
- Computer station
- Number of bars/lounges 2
- Luggage storage
- Beach cabanas (complimentary)
- Pool cabanas (complimentary)
- Beach sun loungers
- Swimming pool - outdoor
- Poolside bar
- Swim-up bar
- Spa services on site
- Spa tub
- Sauna
- Full-service health spa
- Massage - spa treatment room(s)
- Billiards
- Pool table
- Health club
- Nightclub
- Room service (24 hours)
- Free parking
- Valet parking
- Event catering
- Ballroom(s)
- Banquet facilities
- Business center
- Audiovisual equipment
- Secretarial services
- Business services
- Total number of rooms - 290
- Porter/bellhop
- Doorman/doorwoman
- Security guard
- Multilingual staff
- 24-hour front desk
- Medical assistance available
- Beauty services
- Gift shops or newsstand
- Shopping on site
- Translation services
- Hair salon
- Currency exchange
- Dry cleaning/laundry service
- Video library
- Shoe shine
- Patio
- Air-conditioned public areas
- Number of floors - 5
- Elevator/lift
- Tennis on site
- Wedding services
- Express check-in
- On private beach
- Concierge services
- Library
- Garden
- Laundry facilities
- One meeting/conference room
- Rooftop terrace
- Free guest parking during stay
- Year Built 2003
- Pool sun loungers
- Beach towels
- Private beach - direct access
- Beach umbrellas
- Tour assistance
- Complimentary newspapers in lobby
- Free Wi-Fi
- Beach/pool umbrellas
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