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4-star hotel in Playa del Carmen near Playa del Carmen Main Beach

Location

Located in the heart of Playa del Carmen, this hotel is near the beach and within walking distance of Nuestra Senora del Carmen Catholic Church and Playa del Carmen Main Beach. Also nearby are Central Square and Yucatek Divers.

Hotel Features

In addition to a restaurant, Hacienda Real features an outdoor pool. Other amenities include a coffee shop/café and complimentary wireless Internet access.

Room Amenities

Flat-screen televisions include cable channels. Guestrooms also feature beds with pillowtop mattresses, complimentary wireless Internet access, and air conditioning.


General

Dining options at the hotel include a restaurant and a coffee shop/café. Public areas are equipped with complimentary high-speed wireless Internet access. This 4-star property offers access to limo/town car service and small meeting rooms. Event facilities include a ballroom and banquet facilities. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Playa del Carmen hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff. Wedding services and currency exchange can be provided. Onsite parking is complimentary.

Hacienda Real is a smoke-free property.

  • 24-hour front desk
  • Ballroom(s)
  • Banquet facilities
  • Coffee shop or café
  • Air-conditioned public areas
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Elevator/lift
  • Event catering
  • Express check-in
  • Express check-out
  • Airport transportation (surcharge)
  • Tours/ticket assistance
  • Free Wi-Fi
  • Total number of rooms - 58
  • Limo or Town Car service available
  • Number of floors - 4
  • Multiple small meeting rooms
  • Multilingual staff
  • Free parking
  • Porter/bellhop
  • Restaurant
  • Room service (limited hours)
  • Free guest parking during stay
  • Year Built 2008
  • Security guard
  • Self parking
  • Number of buildings/towers - 1
  • Swimming pool - outdoor
  • Breakfast available (surcharge)
  • Television in lobby
  • Use of nearby fitness center (discount)
  • Wedding services
  • Doorman/doorwoman
  • Beach/pool umbrellas
  • Medical assistance available
  • Smoke-free property
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi


Parking

Free parking, Free guest parking during stay, Self parking


Room Amenities
  • Premium bedding
  • Balcony
  • Ceiling fan
  • Air conditioning
  • Climate control
  • Access via exterior corridors
  • Phone
  • Coffee/tea maker
  • Complimentary bottled water
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Shower only
  • Desk
  • Iron/ironing board
  • In-room safe
  • Rollaway/extra beds available
  • Direct-dial phone
  • Blackout drapes/curtains
  • Cable TV service
  • Flat-panel TV
  • Free Wi-Fi
  • Daily housekeeping
  • Extra towels/bedding
  • Down comforter
  • Pillowtop mattress
  • In-room childcare (surcharge)
  • Cribs/infant beds available
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Dining

Hacienda Real has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

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Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Swimming nearby
  • Kayaking nearby
  • Sailing nearby
  • Boat launch nearby
  • Motor boating nearby
  • Dock nearby
  • Windsurfing nearby
  • Volleyball nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Aerobics nearby
  • Scooter/moped rentals nearby
  • Bicycle rentals nearby
  • Horse riding/rental nearby
  • Parasailing nearby
  • Helicopter/airplane tours nearby
  • Skydiving nearby
  • Fishing nearby
  • Personal motorized watercraft on site
  • Ecotours nearby
  • Golf lessons available nearby
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Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

Parking height restrictions apply

Minimum guest age is 18

No rollaway/extra beds available

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Additional Details

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.


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