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Reviews of Thunderbird Lodge in Riverside

2.5 out of 5
Thunderbird Lodge in Riverside
2711 University Ave, Riverside, CA

Reviews

7.2

Good

Rating 10 - Excellent. 341 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 132 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Amenities
Property was very well kept, room was clean, and staff were friendly and helpful. I would definitely stay there again.
Stayed 1 night in Apr 2024

6/10 Okay

Veronica

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It had roaches
Stayed 2 nights in Apr 2024

6/10 Okay

norma

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t think is as great
Stayed 1 night in Apr 2024

8/10 Good

Moe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was friendly and the room was clean . It was also very quiet when we stayed there
Stayed 1 night in Apr 2024

8/10 Good

Natalie

Liked: Staff & service
Cool
Stayed 1 night in Apr 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and needs some updating. The bathroom shower was leaky, the light was missing its cover, and the tub was falling apart. The bed had cigarette burns all over the fleece blanket (even though we were in a non-smoking room) the curtains had paint on them, and there was nail polish all over the vanity. At one point we were asked to park across the street because the lot was full with other non-guests. As a paying customer I shouldn't be the one having to park somewhere else. This place would be nice if it was updated a bit and managed a little better.
Stayed 4 nights in Mar 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband will be staying again
Stayed 1 night in Mar 2024

4/10 Poor

Nathen

Liked: Staff & service
Disliked: Cleanliness
Decent room, clean but wreaked of cigarettes and had issues with roaches in our rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 1 night in Mar 2024

4/10 Poor

Dimple

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have expected more with the price I paid for 2 nights. I requested for a non smoking room and there were burn holes in the mattress, sheets, and comforter. The room still looked dirty, there was still dirt on the floor and around the sink area and shower area. I paid for a queen bed room but got a full mattress in a queen bed frame.
Stayed 2 nights in Mar 2024

10/10 Excellent

Adrian

Travelled with group
had all necessities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service, amenities
Upon arrival I quickly got my room key. Left to get some dinner and came back to go to the room for the night. I was hungry and tired. Couldn’t wait to eat and sleep. The bed was full of hair. Went to the desk and the lady upgraded me and got me a new room. Wonderful customer service. After about 5-10 mins in our new room the lady that switched my room came up to the room to check on us and make sure that this room was ok. I appreciated that! I will probably stay here again as it is on the cheaper side. Not the best part of town it seems, but on the cheaper side!
Stayed 1 night in Mar 2024

10/10 Excellent

Paula

Stayed 1 night in Mar 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

roman, Riverside

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfying
Stayed 1 night in Mar 2024

2/10 Terrible

Jahida

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean, but there were a few issues. No cold water in the sink. Plugs by the bed did not work. Hair drier did not work. The finish on the tub was worn through. Not the room in the online picture, but at least it wasnt gross. It appears to be an older motel that had a very cosmetic facelift--paint, flooring, furniture and countertops were all modern, but the bones were clearly old.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

roman, Riverside

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and super quiet
Stayed 1 night in Mar 2024

10/10 Excellent

roman, Riverside

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfying
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It was good for the price which was very reasonable. The grounds are well kept. The bed was comfortable. The coffee pot was broken and I was not given a replacement. Towels were a little threadbare. Otherwise it was fine.
Stayed 1 night in Feb 2024

10/10 Excellent

roman, Riverside

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Lovely

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and awesome workers
Stayed 1 night in Feb 2024

10/10 Excellent

Elijah

Liked: Cleanliness, property conditions & facilities
Just left early so Ian get a deposit back
Stayed 2 nights in Feb 2024

10/10 Excellent

Lovely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

ayodeji

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024

10/10 Excellent

roman, Riverside

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Very pleasant
Stayed 1 night in Feb 2024

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service
Good stay, nice staff, quiet nights, a bit dated but worth the stay
Stayed 2 nights in Feb 2024

6/10 Okay

Joana

Travelled with partner
Disliked: Cleanliness, amenities
It was an alright stay at this hotel, we did find a lot of roaches in the hotel and when me and boyfriend got in our room, our pillows were flat and not even pillows anymore the staff change it though.
Stayed 3 nights in Feb 2024

10/10 Excellent

Roman, Riverside

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet n safe most of peaceful
Stayed 1 night in Feb 2024

10/10 Excellent

Miguel

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like that the property felt safe and secure despite being an Inn or Motel Style. Rooms were clean we'll taken care of.
Stayed 1 night in Jan 2024

6/10 Okay

Jocelyn

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Ricky, RIVERSIDE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
We’ve been staying here quite frequently when we’re in town, and it never disappoints. Very friendly and very clean.
Stayed 1 night in Jan 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities
Front desk was very courteous, helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Kristi, Viimsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Abigail

Stayed 1 night in Dec 2023

6/10 Okay

Claudia

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brightly lit parking lot.
Stayed 1 night in Dec 2023

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better then I thought
Stayed 1 night in Nov 2023

10/10 Excellent

Alicia n

Stayed 1 night in Dec 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

ofelia

Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Over all good place would definitely stay again
Stayed 2 nights in Oct 2023

8/10 Good

Giovanni

Stayed 1 night in Oct 2023