Reception

Reviews of Hampton Inn & Suites Riverside/Corona East

2.5 out of 5
Hampton Inn & Suites Riverside/Corona East
4250 Riverwalk Pkwy, Riverside, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews" "
Rating 8 - Good. 241 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 23 Apr 2024
Hi Stephen,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you had a great experience during your time at our hotel. Ensuring our guests' satisfaction is our top priority, and we're thrilled that you enjoyed your stay with us. We appreciate your patronage and look forward to welcoming you back for another wonderful stay in the future.

6/10 Okay

carlos, san diego

Travelled with family
Liked: Staff & service
The rooms are older, needing, TV is a joke, the refrigerator also just tiny stand alone, overall just not nice room
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 23 Apr 2024
Hi Carlos,Thank you for sharing your feedback about your recent experience with us. We appreciate your comments regarding the room's condition, including the older appearance, TV quality, and refrigerator size. Please know that your feedback is important to us, and we will use it to address these issues and make improvements where possible. We value your feedback and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Georgi, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Relation Management on 23 Apr 2024
Hi Georgi,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! I felt safe and comfortable!
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Kimberlee,We are joyful to hear that you felt safe and comfortable during your stay with us. Our team strives to provide a welcoming environment for all our guests. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Excellent

Eric

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean everything was , and how polite the staff was
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Eric,We are delighted to hear that you found our hotel to be clean and our staff to be polite. Your positive feedback is truly appreciated and we hope to welcome you back again in the future.

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to work
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 10 Apr 2024
Hi Margarita,Thank you for sharing your positive feedback about your recent stay with us. We're delighted to hear that you found our hotel to be a great place to stay, especially due to its proximity to your work. Ensuring convenience and comfort for our guests is important to us, and we're glad that our location met your needs during your visit. We appreciate your kind comments and look forward to welcoming you back for another enjoyable stay in the future.

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower barley worked turned off after 20 second power went out ppl stuck in elevators room was hot
Stayed 2 nights in Mar 2024
Response from Manager on 9 Apr 2024
Hello Gabriel, We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will address these issues with our team. Should you have any further concerns, please contact our management directly. Your comfort is our priority, and we appreciate your understanding.

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024
Response from Guest Relation Management on 16 Apr 2024
Hi Jonathan,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Johnathon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than our fridge not working, the room was great and there was plenty of parking for our truck and trailer
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 1 Apr 2024
Hi Johnathon,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay overall and found the room to be great. Providing comfortable accommodations for our guests is our priority, and we're glad we met your expectations in this regard. Your feedback is important to us, and we will address the fridge issue with our maintenance team to ensure it is promptly resolved. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

4/10 Poor

Matthew

Travelled with family
Let me start, too many teenagers in room, unsupervised, made noise, as if playing basketball, and running in hallways. I reported twice. Noise lasted tell 2:00 am. Power went out, people were stuck in elevator. Eating room buffet was destroyed by too many kids, not enough food. Reported this mess to corporate.
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 1 Apr 2024
Hi Matthew,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Saul

Stayed 1 night in Mar 2024
Response from Guest Relation Management on 19 Apr 2024
HI Saul,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Dora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, good breakfast. Clean and comfortable rooms
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Dora,We are delighted to hear that you enjoyed our friendly staff, delicious breakfast, and comfortable accommodations during your stay. Our team works hard to ensure a pleasant experience for all our guests. We appreciate your feedback and hope to welcome you back for another enjoyable visit.

6/10 Okay

Alfredo

Stayed 1 night in Mar 2024
Response from Guest Relation Management on 9 Apr 2024
Hi Alfredo,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Monster Energy Drinks in the Lobby.
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 19 Mar 2024
Hi David,Thank you for your feedback! We're thrilled to hear that you enjoyed the complimentary Monster Energy Drinks available in our lobby. Providing little extras like this is our way of ensuring our guests have a comfortable and enjoyable stay. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed a night, and we had a great experience. The room was very clean.
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Maria,We are delighted to hear that you and your family had a wonderful stay at our hotel. Ensuring cleanliness is a top priority for us, and we are glad to see that reflected in your experience. Thank you for sharing your positive feedback with us!

10/10 Excellent

Jovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 18 Mar 2024
Hello Jovanna,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to contact us. We hope to welcome you back soon for another fantastic experience!

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location; lots of fun things to do nearby. Staff seemed nice. The hotel is nice but there are a few things that could be upgraded. The air conditioner was bit noisy, to the point where I didn’t want to sleep with it on. The blackout curtain was a little messed up but I was able to get it to work a bit of adjusting. Could hear a fair amount of noise from the room upstairs. All in all it was a solid stay.
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 11 Mar 2024
Hi Kristopher,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found lots of fun activities nearby and that our staff made a positive impression on you. We also appreciate your kind words about the overall experience at our hotel. Your comments regarding the air conditioner noise, blackout curtain, and noise from the room upstairs are valuable to us, and we will certainly share these with our maintenance team to make necessary improvements. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 7 Mar 2024
Hi Margarita,We're thrilled to hear that you found our place nice and our staff friendly! Providing a welcoming atmosphere and attentive service is a top priority for us, and we're glad that our team made your experience enjoyable. We appreciate your kind words and look forward to welcoming you back for another great experience!

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to work.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Danny,We're pleased to hear that our convenient location was ideal for your work trip. If you have any further feedback or suggestions, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us!

10/10 Excellent

Manuel, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I like its quietness. There was a good area to walk around and very close to the freeway.
Stayed 2 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello Manuel,We're delighted to hear that you enjoyed the quiet ambiance and convenient location for exploring the area. Being near the freeway certainly adds to the ease of travel for many of our guests. Your feedback is appreciated!

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1 night stay and the room was great. Very clean and comfortable.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 19 Feb 2024
Hi Paul,It's fantastic to hear that you found the room to be clean and comfortable during your stay! Providing a comfortable and welcoming environment for our guests is one of our top priorities, and we're thrilled that we succeeded in meeting your expectations in this regard. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future.

6/10 Okay

Diann

Stayed 4 nights in Feb 2024
Response from Guest Relation Management on 15 Feb 2024
Hi Diann,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excellent

Xenia, Granada Hills

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good breakfast
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 30 Jan 2024
Hi Xenia,We're thrilled to hear that you found our accommodations to be clean and that you enjoyed our breakfast offerings. Maintaining a clean and comfortable environment for our guests is a top priority for us, and we're delighted to know that we met your expectations in this regard. Additionally, we're glad that you had a satisfying breakfast experience with us. Providing delicious and varied options is something we strive for to ensure a great start to your day. Thank you once again for your feedback, and we look forward to welcoming you back in the future.

2/10 Terrible

DOUGLAS

Stayed 4 nights in Jan 2024
Response from Manager on 27 Jan 2024
Hello DOUGLAS,We apologize that your recent stay at our hotel did not meet your expectations. We value your feedback and encourage you to reach out to us directly so that we can address any concerns you may have had. We appreciate your time and hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Relation Management on 26 Jan 2024
Hi Joan,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 24 Jan 2024
Hello Guest,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

6/10 Okay

debbie

Travelled with family
There were fake nails on the carpet of our room, a full set and the air conditioner was so loud we couldn’t use it.
Stayed 3 nights in Jan 2024
Response from Guest Relation Management on 23 Jan 2024
Hi Debbie,Thank you for your feedback regarding your recent stay at our hotel. The presence of fake nails on the carpet is certainly not acceptable, and we will be investigating this matter with our housekeeping team to ensure that such oversights do not occur in the future. We understand the importance of a clean and well-maintained room for our guests, and we appreciate you bringing this to our attention. We will also promptly address the issue with the air conditioner to ensure that our guests can enjoy a peaceful and restful environment. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with a much-improved and enjoyable stay.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near La Sierra University
An excellent choice of a hotel near La Sierra University.
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 19 Jan 2024
Hi James,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be an excellent choice, especially in proximity to La Sierra University. Providing a comfortable and convenient stay is our priority, and we are thrilled that we could meet your expectations. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Relation Management on 17 Jan 2024
Hi Jessica,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 Excellent

SO YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 16 Jan 2024
Hi So young,Thank you so much for awarding us a 5-star rating! We are absolutely thrilled to learn that your experience at our hotel met or exceeded your expectations. Your high rating is a testament to our team's dedication to providing exceptional service and ensuring our guests have a memorable stay. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back for another outstanding experience.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice. The room, bedding, and bathroom were clean and comfortable. My only complaints are definitely "first-world problems". The digital key was never sent to my phone and the tv remote didn't work well. However, we will more than likely stay here again on our next trip to the area. My son's sports team stays here every year for a competition.
Stayed 2 nights in Jan 2024
Response from Manager on 13 Jan 2024
Hello Jessica,Thank you for choosing to stay with us and for taking the time to share your feedback. We apologize for any inconvenience caused by the digital key and TV remote. We appreciate your patience and understanding with these minor issues. We're glad to hear that you found the room, bedding, and bathroom to be clean and comfortable. We look forward to welcoming you and your son's sports team back on your next trip to the area. Safe travels!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel In Quiet Neighborhood
Good, quiet hotel with very good breakfast and coffee.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Paul,Thank you for your feedback! We appreciate your kind words about our peaceful atmosphere and delicious breakfast options. We're delighted that you enjoyed our coffee as well. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ide go back
Clean,quiet,great customer service, comfortable room...
Stayed 1 night in Dec 2023
Response from Manager on 7 Jan 2024
Dear Guest,Thank you for sharing your positive feedback! We're glad to hear that you found our hotel clean, quiet, and enjoyed the great customer service. It's great to know that you had a comfortable stay in your room. We appreciate your kind review and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was quiet and clean.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 3 Jan 2024
Hi Chris,Thank you for taking the time to share your positive feedback with us. We're pleased to hear that you found our property quiet and clean. Creating a peaceful and clean environment for our guests is important to us, and it's great to know that we succeeded in providing you with a comfortable stay. We appreciate your business and look forward to welcoming you back for another pleasant experience in the future.

8/10 Good

Kathryn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 29 Dec 2023
Hi Kathryn,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was less than five minutes, staff was friendly.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 26 Dec 2023
Hi Erica,Thank you for sharing your positive experience with us. We're delighted to hear that your check-in was swift, taking less than five minutes, and that you found our staff friendly. Efficient service and a warm welcome are important to us, and we're pleased to know that we met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay.

8/10 Good

Nhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 26 Dec 2023
Hi Nhat,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful! I would recommend your place to friends and family. They have a really yummy breakfast 😋
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello Mary,Thank you for sharing your positive experience with us. We're thrilled to hear that our friendly and helpful staff made your stay enjoyable. We appreciate your recommendation to friends and family. It's great to know that you enjoyed our delicious breakfast. We hope to welcome you back again soon!

10/10 Excellent

Gary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and somewhat hidden away from the neighborhood. And the breakfast selection was amazing as was the staff. Everything was very clean and pleasant.
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello Gary,Thank you for taking the time to share your positive experience. We're glad to hear that you enjoyed the peaceful atmosphere and appreciated our delicious breakfast options. Our dedicated staff always strives to provide exceptional service. We take pride in maintaining a clean and pleasant environment for our guests. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello Eduardo,We are delighted to hear that you had a fantastic experience during your stay! It was a pleasure having you as our guest, and we appreciate you choosing our hotel. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for another outstanding stay.

10/10 Excellent

Denisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 21 Dec 2023
Hi Denisha,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

LUIS, Citrus Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, clean and good value for your money.
Stayed 3 nights in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Luis,Thank you for taking the time to share your positive feedback about your recent stay with us! We're delighted to hear that you found our hotel excellent, appreciated the great location, cleanliness, and considered it good value for your money. Your satisfaction is our top priority, and we're grateful for your kind words. We value your patronage and look forward to the pleasure of serving you again in the future.

10/10 Excellent

ROGER

Liked: Cleanliness, amenities
I liked my room " " the elevator service
Stayed 2 nights in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Roger,Thank you for taking the time to share your positive feedback about your recent stay with us! We're thrilled to hear that you liked your room and found the elevator service to be satisfactory. Your satisfaction is our top priority, and we're grateful for your kind words. We value your patronage and look forward to the pleasure of serving you again in the future.

8/10 Good

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No internet or WiFi in room.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Judith,Thank you for your feedback regarding your recent stay at our hotel. We understand the importance of reliable internet access for our guests, and we will investigate and resolve this issue promptly. Our IT team will address any technical issues to ensure a more seamless online experience for our guests. We value your input and hope to have the opportunity to serve you again, providing a more positive experience.

10/10 Excellent

Fernando

Stayed 1 night in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Fernando,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Deswita

Travelled with family
Liked: Staff & service, room comfort
Excellent place to stay
Good, excellent place to stay I recommended to anybody to stay there.
Stayed 2 nights in Dec 2023
Response from Guest Relation Management on 14 Dec 2023
Hi Deswita,Thank you for your positive feedback! We're delighted to hear that you found our place to be an excellent choice for your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another good experience in the future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here several times. It's always a great experience. The breakfast options are great! I would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 14 Dec 2023
Hi Karen,Thank you so much for being a valued repeat guest! We're thrilled to hear that you've had consistently great experiences during your stays with us. Your loyalty means a lot to us. It's wonderful to know that you enjoy the breakfast options. We strive to provide a variety of choices to cater to different preferences, and we're pleased that it has been to your satisfaction. We appreciate your positive feedback and look forward to welcoming you back for another great experience.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 14 Dec 2023
Hi Jessica,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Clean Hotel in Good Location of Riverside
Clean, a few breakfast choices and close to most areas in So Cal. Will stay here again.
Stayed 3 nights in Dec 2023
Response from Guest Relation Management on 12 Dec 2023
Hi Caroline,Thank you for sharing your positive feedback about the cleanliness of the hotel and its good location. We're delighted to hear that you had a positive experience during your stay. We appreciate your choice to stay with us and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
The place was clean and perfect for our family of 3. I would just say when booking call in advance and ask if there is a soccer tournament in town. There were several soccer traveling teams at the hotel which made it extremely busy, nosey, and tons of foot traffic.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 6 Dec 2023
Hi Carmen,Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found the place clean and perfect for your family. Your suggestion to call in advance and inquire about events in town is valuable, and we will explore ways to provide better information to our guests regarding such situations. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back under more peaceful circumstances.