Front of property

Reviews of Quality Inn Riverside near UCR and Downtown

2.5 out of 5
Quality Inn Riverside near UCR and Downtown
1590 University Ave, Riverside, CA

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1004 reviews" "
Rating 8 - Good. 334 out of 1004 reviews" "
Rating 6 - Okay. 167 out of 1004 reviews" "
Rating 4 - Poor. 88 out of 1004 reviews" "
Rating 2 - Terrible. 66 out of 1004 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Md Nafiul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Garrett

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
good location friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Cole

Liked: Cleanliness, staff & service
Bathroom cleanliness and small toiletry articles
Stayed 2 nights in Mar 2024

2/10 Terrible

jocelyn

Travelled with family
Disliked: Amenities
Killed a tiny roach on the bed. Disgusting. Sheets had hair from whoever was here before us.

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Good price. Near to UCR. property is old but taken care of.
Stayed 3 nights in Mar 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service
Except for the leaking bathtub faucet and lousy shampoo and conditioner products it was fine.
Stayed 1 night in Mar 2024

8/10 Good

fred

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms were very clean
Stayed 1 night in Feb 2024

8/10 Good

Richard

Business traveller
Liked: Staff & service
Not to bad
Stayed 1 night in Feb 2024

8/10 Good

Elaine

Eggs part of breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra, Inglewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated but overeall good.
Stayed 1 night in Feb 2024

10/10 Excellent

Othman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and calm
Stayed 3 nights in Feb 2024

4/10 Poor

Anwarbeg

Stayed 1 night in Feb 2024

10/10 Excellent

Floricel

Stayed 1 night in Feb 2024

2/10 Terrible

Marika

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Super gross. Cockroach in the shower, the closet was just a freestanding wardrobe thing, dirty walls, homeless tweekers screaming obscenities in the middle of the night. Staff was apologetic at least.
Stayed 2 nights in Jan 2024

8/10 Good

Maria

Stayed 2 nights in Dec 2023

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Donald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location Pool accessible but never cleaned so did not enjoy or used. Key cards never work. Great staff all non English speaking workers. New ownership and management.

8/10 Good

Charles

Stayed 1 night in Jan 2024

10/10 Excellent

Mariah

Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Sunnie

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Bianca

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay comments
I usually always stay here. Breakfast is good and accomodations are comfortable. Upon occassion the maid service is a bit lacadasical. By and large the people are very accomodating and pleasant.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean and quiet. Friendly staff and good breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Aurora

Stayed 1 night in Dec 2023

10/10 Excellent

Anna, North Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, comfortable bed and clean. Staff is really nice.
Stayed 1 night in Dec 2023

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Steven

Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ozie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was quite kind. But my room was not serviced even once in the 6 days of my stay. I disliked having to take out my own refuse. The 2 small waste baskets provided in the room were overflowing after 5 days. Also, I found it embarrassing to have to call and ask for soap and toilet paper. On the 4th day of my stay I called and requested that my room be cleaned and restocked with toiletries. I left the hotel for several hours and then returned after dark to discover nothing had been cleaned in my room. Although the person at the desk had said yes ealier to my request to have the room cleaned. Still no clean towels, no toilet paper, no soap or shampoo or clean bed linens. How disappointing and frustrating too.
Stayed 6 nights in Dec 2023

8/10 Good

Refugio, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Facility was nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Christophet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Igor

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy and dirty, shady area, pitiful breakfast
Stayed 3 nights in Dec 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Stayed 1 night in Dec 2023

10/10 Excellent

Jirayus

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel but surroundings require caution.
Comfortable hotel, neighborhood is not safe as there is limited lightening in the area. Area around hotel is well lite and appears safe.
Stayed 1 night in Dec 2023

4/10 Poor

Eugenio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The hotel is in terrible condition; the tub, in particular, was in terrible shape (paint peeling). The floor and baseboards were very poorly installed. the furniture was awful.
Stayed 1 night in Dec 2023

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2023

8/10 Good

Jorge

Travelled with family
Liked: Staff & service, room comfort
Thanksgiving
Stayed 2 nights in Nov 2023

4/10 Poor

Dave

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall very unimpressive. Floor was dirty, bathroom had no ventilation, pillows smelled like weed, room door did not seal and let all outside noise through. Towel holder collapsed when I pulled off a facecloth and dropped all towels onto the hair dryer, which promptly fell off too. Breakfast bar was a cereal and waffle bar, and the coffee was non-existent. Staff was friendly and helpful, the towels were clean, and there was hot water, so those were ... Positive. Overall about a motel 6 level of amenities, but it cost more.
Stayed 1 night in Nov 2023

2/10 Terrible

Rosa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Been there before and it was ok but this time it was really run down. And the people around were sketchy. Surprised because it used to be a good property.
Stayed 1 night in Nov 2023

10/10 Excellent

YOUNG JIN, PLEASANTON

Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Travelled with partner
Very polite and respectful personnel
Stayed 1 night in Nov 2023

10/10 Excellent

Karin Esquer

Stayed 1 night in Nov 2023

2/10 Terrible

Anand

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There were small cockroaches and other insects in room. Horrible stay at this hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2023