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Reviews of Suburban Studios Chester I-95

2 out of 5
Suburban Studios Chester I-95
2403 W Hundred Rd, Chester, VA

Reviews

4.8
Rating 10 - Excellent. 39 out of 540 reviews" "
Rating 8 - Good. 84 out of 540 reviews" "
Rating 6 - Okay. 115 out of 540 reviews" "
Rating 4 - Poor. 81 out of 540 reviews" "
Rating 2 - Terrible. 221 out of 540 reviews" "

4.8/10

Cleanliness

6.0/10

Staff & service

3.8/10

Amenities

4.6/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Nao aconselho para familias.
Acabamos nao ficando no hotel. Achamos melhor mudar. Cheiro pessimo. Me deu alergia a sim que entrei no corredor dos quartos.Higiene pessima. Ambiente estranho.
Stayed 1 night in Dec 2022

2/10 Terrible

Alvenia

Stayed 2 nights in Dec 2022

10/10 Excellent

Brent

Stayed 1 night in Dec 2022

2/10 Terrible

robert

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Christian

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in horrible condition, to be a hotel located in the heart of Chester this condition of this hotel was absolutely disgusting . The first room we got, there was dog feces in the room, mold in the shower, the ac/heater sounded like a rocket was taking off every time it turned on, there were burn holes in the comforter, the kitchenette stove eyes were glass and broken.We complained and were then moved to another room, which was infested with roaches and had MOLD in the bathroom and the fridge had mold in the seals. We were then moved to a 3rd room, we didn't even get far enough in the room to turn the lights on because the smell of urine was overwhelming as soon as you open the door. We were then moved to a 4th room with roaches, burn holes in the comforter, no batteries in the tv remote and you guessed it MOLD in the shower again. I requested a refund at this point, where the front desk attendant stated he cannot refund the stay unless it is within 50 minutes of booking. The rooms and building are outdated and disgusting, however they are remodeling the lobby. People hanging around the entrances and exits all hours of the day and night. Quickly found out that this is where Chesterfield County houses drug-addicts. Save yourself the headache and discomfort DO NOT BOOK HERE!!!!!!! I have been to some crappy hotels, but this one right here....I would not waste your money booking here, I have yet to receive a refund for this awful experience from Expedia or the hotel

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!
The hotel was disgusting. The room was infested with cockroaches, and it looked like it hadn’t been cleaned in weeks. There were people screaming at all hours of the night, and the amenities were old and run down. It was cleaner sleeping on the floor during my deployment to Afghanistan.
Stayed 1 night in Dec 2022

2/10 Terrible

Rene

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I checked in and got to my room and turned on the light and roaches scattering everywhere. Very dirty inside and out . It looks like a homeless shelter. Don’t ever go here.

2/10 Terrible

Veena

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nasty and it had a odor my sheets were filthy and I need a refund please take them off of your website
Stayed 2 nights in Nov 2022

2/10 Terrible

Rachel

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs!

2/10 Terrible

James

Stayed 1 night in Oct 2022

2/10 Terrible

Charlena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN RUN DONT STAY HERE NO MATTER WHAT HORROR HOTEL
I don’t know how to explain this place but this place needs to be condemned and or set on fire. I got checked in and got in my room noticed there was a big ol hole in the door where u can see straight into my room and the door wouldn’t even lock and u didn’t even need the keycard to get in you could just open the door and walk right in totally unsafe. Then there was mold under the kitchen part of the room the microwave was broken and the fridge looked like it hasn’t been cleaned in a long time with draws missing and the smoke alarm was taken down and hidden in the cabinet. The stove was broken and looked like it hadn’t been cleaned in a long time. Mold in the bathroom and the shower curtain was horrible and hanging on by only 2 hooks. There was writing on the hallway walls and trash everywhere the door to the second floor didn’t even have a handle. They gave me three different rooms to look at and one wasn’t even cleaned by the housekeepers the second one seemed like someone was still in the room the door wouldn’t even open and the third room had black mold on the walls and had a horrible smell. We didn’t even stay there the night it was so bad I did ask for a refund and they were more than willing to give me one. RUN AS FAST AS U CAN FROM THIS PLACE DONT WASTE YOUR MONEY there are way better 2/3 star hotels than this one not ok especially if u have kids not a safe place to stay.
Stayed 5 nights in Oct 2022

6/10 Okay

Tyeas

Stayed 1 night in Oct 2022

2/10 Terrible

Ronald

Stayed 1 night in Oct 2022

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible. My shower didnt work
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Good, But not perfect
The stay was okay. I enjoyed the game room inside the hotel. I did not enjoy having to get my room changed out numerous amounts of times because the room keys did not work for my room. The rooms and hotel has a roach problem. My room however, was ok. But saw some roaches I had to keep killing. The television did not have clear service. I think the room need some major repairs to them. So I rate the room okay all together!
Stayed 2 nights in Oct 2022

2/10 Terrible

James

Stayed 1 night in Oct 2022

4/10 Poor

Lerenza

Stayed 1 night in Sep 2022

2/10 Terrible

ZINA

Stayed 1 night in Sep 2022

4/10 Poor

phyllis, Greensboro

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no carpet in room floor was dirty my feet was dirty..room had old furniture and no stoppers in sink or tub it gad drown stains on it i did not want to take a shower there
Stayed 1 night in Sep 2022

2/10 Terrible

Carrie

Stayed 7 nights in Aug 2022

2/10 Terrible

Takisha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Had bugs crawling on bed
Stayed 1 night in Aug 2022

2/10 Terrible

Christopher

Stayed 2 nights in Aug 2022

2/10 Terrible

Beatriz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst, as soon as I walked into my room I left and lost a whole night worth. The hallways are king and light is so dim is scary. The smell wasn’t so great literally smelling like smoke and must. This hotel is best for Truckers and homeless people. Overall forget it, don’t even waste your time and money.
Stayed 2 nights in Aug 2022

2/10 Terrible

Vali

Stayed 1 night in Jul 2022

4/10 Poor

Verna

Stayed 1 night in Jul 2022

2/10 Terrible

Adena

Stayed 1 night in Jul 2022

2/10 Terrible

colien

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was unsafe. I actually stayed 2 minutes enough to have a man make sexual advabces in front of my children and to see the bathroom which had black mold going up the walls. The floors were covered in dust balls and no towels. It was ininhabituable. It smelled too. I left immediately and found another hotel. The man refused to give my money back and said dxpedia needed to handke it. Exoedia did nothing to handke it. This property should be shut down and reported. It is not safe and i wouldnt have a rodent living there. Talk about swallor. So disappointed in expedia for not taking customers safety as top priority. 😕
Stayed 1 night in Jul 2022

2/10 Terrible

Jefferson

Travelled with family
Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2022

6/10 Okay

Catherine

Stayed 1 night in Jul 2022

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE PLACE
We ended up not staying here because the riff-raff hanging out on and in the property was questionable, the neighborhood looked less than great and the room was so bad (and nothing as described) that I don't believe I'd even let a dog sleep on the floor, let alone the beds. It was DISGUSTING AND GROSS and gave a feeling of being VERY UNSAFE.
Stayed 4 nights in Jun 2022

2/10 Terrible

Maurice

Stayed 2 nights in Jun 2022

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely AWFUL!!! Didnt even stay for 5 minutes. Roaches all over the walls, smelled like cigarettes and piss, dogs barking and junkies walking around without shoes. DISGUSTING! This place should be condemned or burnt to the ground.
Stayed 2 nights in Jun 2022

4/10 Poor

Kina

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is outdated.
Stayed 2 nights in Jun 2022

2/10 Terrible

Telisa

Stayed 2 nights in Jun 2022

2/10 Terrible

Odelis

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This location is nothing as advertised. Place is falling apart. Bugs everywhere. Didn’t even stay there.
Stayed 2 nights in May 2022

2/10 Terrible

Gabriella

Stayed 2 nights in May 2022

4/10 Poor

Herman

Disliked: Cleanliness, staff & service
It was located near a place of business of
Stayed 1 night in May 2022

4/10 Poor

Omar

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty. The hallways smelled like urine. Did not feel safe. The room was damp and not clean. Never again staying there
Stayed 1 night in May 2022

2/10 Terrible

arthur

Disliked: Staff & service, amenities, property conditions & facilities
Property just off I-95. People loitering in reception area at 11 PM. Security door to my floor propped open. A/C in room did not work. Room dirty and in need of many repairs. Really didn't want to touch anything, so I slept on top of the bedspread and got up early without using the shower. One of the worst places I have ever stayed. Very inexpensive, so I guess you get what you pay for.
Stayed 1 night in May 2022

6/10 Okay

Ronald

Liked: Cleanliness
Stayed 5 nights in May 2022

6/10 Okay

Gustavus

Business traveller
Disliked: Cleanliness, room comfort
Stayed 14 nights in May 2022

2/10 Terrible

Carla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2022

2/10 Terrible

Patricia

Stayed 2 nights in May 2022

2/10 Terrible

Alfred

Stayed 1 night in May 2022

2/10 Terrible

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in and check-out staff were courteous and prompt. That was about the only good things about my stay. We got in way late, or else we would have turned right back and canceled our stay altogether, but we were too tired and it was too late to find another place to stay. We checked out first thing in the morning after our first night of the 3-night stay. The check-out clerk told us we needed to talk to Expedia about a refund. Expedia refused to refund us our money despite the property being nothing - NOTHING - like advertised, and after much complaint, said they got in touch with the owners and offered one night's refund. I expected Expedia to be a better advocate for its customers. I booked another place directly, bypassing Expedia.
Stayed 3 nights in May 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

4/10 Poor

Gustavus

Stayed 28 nights in Apr 2022

2/10 Terrible

Reginald

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t stay the entire hotel was nasty. The room was not clean. It was infested with flies. I want a refund.
Stayed 1 night in Apr 2022

6/10 Okay

MollyJo

Stayed 2 nights in Apr 2022