Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
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Reviews of Euphoria Club Hotel & Resort

4 out of 5
Euphoria Club Hotel & Resort
Shiroka Polyana 216, Borovets, Samokov

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 79 reviews" "
Rating 8 - Good. 32 out of 79 reviews" "
Rating 6 - Okay. 5 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall
Stayed 5 nights in Feb 2024

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd visit after staying back in Feb 2020 and feel the same standards have been upheld (hard to do after covid too). Really nice hotel is nice quiet surroundings, 5 mins drive from the slopes & the free shuttle buses run back and forth all day so work out well. If you're heading into town in the evening there are always taxis outside and its a set 20 lev which was reasonable (some try it on when coming back so haggle with them). Good: - Spacious rooms, very good shower & the kettle/ fridge comes in handy too. We were upgrade to a one bed apartment and it was nice having the sofa to relax in the afternoon. - Hotel bar is good, plenty of drink choices at good prices and if you fancy a change from the buffet their food menu is decent and fairly priced. - Shuttle is great into town, goes every 30 mins to the slopes 8-11am then random times 2-6pm to bring you back to the hotel. - Nice pool/ sauna area although sadly the jacuzzi was closed during our stay. - Breakfast buffet is decent. Plenty of choice from hot to cold yoghurt/ fruit/ pastries. -Location is lovely in the forest, especially when the trees are snowy its magical. Very quiet too unlike the hotels around the ski slopes yet still close enough to town. -Staff were all great. Think others comments about being unfriendly are a little ignorant. Their culture is not super smiley but they were all very pleasant to us and helpful if we needed anything. Also goes a long way to learn some of their language - even jus
Stayed 4 nights in Feb 2023
Response from Euphoria Club Team on 17 Feb 2023
Thank you for your review. Our team would like to thank you for your time to rate us. It is our pleasure to hear that you enjoyed our facilities and services and we look forward to welcoming you again at Euphoria Club Hotel & Resort. Warm Regards Euphoria Club Hotel & Resort team

4/10 Poor

Svetla

Travelled with partner
Disliked: Cleanliness, staff & service
Staff wasn’t helpful at all. Probably the worst hotel experience I’ve ever had.
Stayed 1 night in Oct 2022

10/10 Excellent

Eylem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Great hotel, very clean and cozy
Stayed 2 nights in Feb 2022
Response from Reception team on 22 Apr 2022
Dear Eylem, Let us thank you for staying with us at Euphoria Club Hotel & Resort. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to . Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We got an absolute bargain on this hotel and I can't fault it for the price we paid. Breakfast is generous, the bar is inexpensive and it's lovely to have the pool and spa. Our room was very spacious and we had a shower over bath. Yes, parts of it could do with a lick of paint perhaps, and it's not a super flash ultra modern kind of hotel but I think for what it is, it's excellent. We did have one night of noise from people within the hotel and outside but that's not unique to this hotel. We will be rebooking for next year.
Stayed 6 nights in Feb 2022
Response from Reception team on 22 Apr 2022
Dear Guest, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

10/10 Excellent

Slagjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don’t clean floor in the room by all means and I think they do it as quickly as possible, put trawl in order and the bad in order, and it is clean. The sheets they don’t change as well. Property is excellent, good new apartments , but people who are are serving it are not on the aim of the task. Our first night as we ordered drinks in the bar , closing 11PM , still didn’t finished our drinks not making new order they turn off the lights like they throw as out!!!
Stayed 6 nights in Jan 2022
Response from Reception team on 22 Apr 2022
Dear Slagjan. Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay. We hope to see you again at Euphoria Club Hotel & Resort, Warm regards,

10/10 Excellent

Iva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway
Two nights, very pleasant stay. Comfortable and modern accommodation. Apartment had it all. The resort is settled in a quiet, close to everything location. Staff was very helpful.
Stayed 1 night in Nov 2021
Response from Reception team on 22 Apr 2022
Dear Iva, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and experience
Overall a very nice hotel and experience. Staff were very friendly. We had a suite and it was huge. Super king size bed in bedroom which was very comfortable. Nice big bath with power shower. good selection at breakfast. Spa facilities were ok and clean. Free shuttle bus is a bonus. Taxi is 10 Lev, about £5. The only thing that stops me giving an excellent score was the noise. 2 floors below me was a group of lads and they were very rowdy after returning from a night out in the early hours.
Stayed 5 nights in Mar 2020
Response from Reception team on 22 Apr 2022
Dear Richard, Greetings from Euphoria Club Hotel & Resort. Thank you for your excellent review of our hotel. Our team is happy to note that you enjoyed our professional staff and delicious food. We would love to have the chance to welcome you back in for another stay. Kind Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, lovely spa facilities and cosy lounge / bar area
Stayed 4 nights in Feb 2020
Response from Reception team on 22 Apr 2022
Dear Guest, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Reception team on 22 Apr 2022
Dear Guest, Greetings from Euphoria Club Hotel & Resort. Thank you for your excellent review of our hotel. Our team is happy to note that you enjoyed our professional staff and delicious food. We would love to have the chance to welcome you back in for another stay. Kind Regards,

10/10 Excellent

R A CORCORAN-HENRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Had a great short ski break with the family, super friendly staff and good facilities including restaurant and spa. Liked being out of the town and found shuttle to be convenient plus taxi option was very easy and only 10lev, would visit again.
Stayed 4 nights in Feb 2020
Response from Reception team on 22 Apr 2022
Dear Guest, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

10/10 Excellent

Nick, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Check-in was friendly, room was clean, breakfast was good!
Stayed 1 night in Feb 2020
Response from Reception team on 22 Apr 2022
Dear Nick, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

6/10 Okay

CB, Israel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room is a lesser version than the photos, some of the floors were regularly wet and slippery and no effort was made to prevent slipping and injury
Stayed 4 nights in Jan 2020
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort, rooms are massive but abit plain, hotel has everything you need after a day on slopes. little way out of main centre, taxi 10lv each way if shuttle not running.
Stayed 3 nights in Jan 2020
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest! Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was right across from the elevator it was noisy in the mornings.
Stayed 5 nights in Jan 2020
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Maya, London

Travelled with family
Liked: Staff & service, amenities
The apartment we stayed in was very spacious and nice.The rooms are overall clean ,but they dont pay attention to details when cleaning,there were biscuits and other food leftovers under the sofa.So when you use the sofa to sleep you see all the dirt . The main downside is that when you have to go to the swimming poop or the restaurant you have to go through the underground parking ,thats very unpleasant. Overall the property is good,good location ,away from the crowds.
Stayed 5 nights in Dec 2019
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Maya, Thank you for being our guest and for sharing your valuable opinion with us! ! We are glad to know that you have mentioned our prime location and the property. Please note that your opinion about the cleanliness is very important to us and we will do our best to improve it . We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice restaurant, weird night light
This hotel complex on the outskirts of Borovets is quiet and features an excellent restaurant (with a superb list of local wines by the bottle as well as excellent grilled trouts and orange cakes) and friendly staff. The rooms are spacious but have a few weak features – chiefly a bright night light that gets switched on real bright in the middle of the night when the power supply gets interrupted. Air ventilation is lacking – requiring an open window at night with sub-zero temperatures.
Stayed 2 nights in Nov 2019
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, We truly value all feedback as it helps us to meet and exceed customers’ expectations. We are thrilled that you enjoyed our food and beverage services standards and friendly staff. Please, next time if you have any problem while in the hotel do not hesitate to look for a member of the Reception team so we can solve the situation on site. I hope to meet again very soon as we will be honored to be your host once again! Euphoria Club Hotel & Resort Team

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for the high score! . We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 Excellent

aaa, TA, il

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,clean, big and comfertable rooms. staff was helpful. Hotel area is next to forest in a very quit place. Breakfast was poor. We enjoyed our stay!
Stayed 3 nights in Apr 2019
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that you have mentioned our cleanliness, rooms and the location. Please note that your opinion about the breakfast is very important to us and we will do our best to improve it. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 Excellent

Hadas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull
Amazing
Stayed 1 night in Apr 2019
Response from Reception team on 22 Apr 2022
Dear Guest, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
We went in a small group of four for a ski trip. It was a pity that the hotel was rather quiet and somewhat distant from the slopes. The breakfasts were very good and the rooms clean.
Stayed 4 nights in Mar 2019
Response from Reception team on 22 Apr 2022
Dear Paul, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
nice property, a bit neglected, and tired but nice. road leading to the hotel in horrible, must be redone.
Stayed 7 nights in Mar 2019
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that you liked the property. Please note that your opinion about the road is very important to us and we will do our best to improve it. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with large rooms. Slightly out of the centre but there is a shuttle provided so it’s not really a problem. Taxis are easy to pick up for trip in and out of town outside of shuttle times. Breakfast was good and we also ordered food in the restaurant one evening which was nice. We enjoyed using the pool and spa which was clean and pretty quiet most of the time The only downside was one of the waiters was extremely creepy and unfortunately took a liking to my friend, he would stand and stare at her at breakfast and always try and hug her or touch her back, it was quite uncomfortable! Otherwise no complaints and would recommend the hotel, it was very good value for money.
Stayed 7 nights in Mar 2019
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that we have managed to reach your standards. Please note that your opinion about this waiter is very important to us and we will do our best to improve it . We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful & friendly. There could have been more restaurant staff in the evening, a la Carter was great. Buffet pretty poor. I wouldn’t bother with paying for half board next time. I’d pay for the evening meal separately. Breakfast was very poor, some cut fruit would have been nice.
Stayed 5 nights in Feb 2019
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that we have managed to reach your standards for the A la cart restaurant. Please note that your opinion about the breakfast an dinner is very important to us and we will do our best to improve it . We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

4/10 Poor

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Loved the two bed apartment, but plugs hanging off the wall, stains on the shower ceiling. Marks on the wall. Holes in the sofa. Lazy maintaince. Nice and warm room. Cleaner everyday. Nice hotel. Ok breakfast. Nice bar and restaurant. There is a kitchenette that you can’t use so what was point in it? No pans plates or cutlery. No microwave or even toaster. So u can’t cook. The hotel must want u to then use their restaurant, instead we just went out every night. Poor spa really cold. Need a car to be able to use this hotel. It is a nice place. But too expensive for what it is.
Stayed 8 nights in Feb 2019
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest! We are glad to know that you have mentioned our two bed apartments, breakfast and cleanliness. Our sincere apologies that our kitchenette and spa didn't meet your expectations this time. I hope you would visit us again and would be able to see the improvement. Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for your review. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the money. Nice spa, breakfast and views. The room is huge and lots of closet space.
Stayed 1 night in Dec 2018
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for your review! We are glad to know that you have mentioned our spa, the size of our rooms and our breakfast. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Yaakov Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We stayed in the hotel three nights with two our kids. It was really a nice place. The rooms were big. The sophe bed for the kids wasn't so comfortable. The service and the restaurant were excellent. It is five minutes outside of the center and crowded area. We recommend it to all.
Stayed 2 nights in Sep 2018
Response from Reception team on 22 Apr 2022
Dear Yaakov Jackie, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

10/10 Excellent

naama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Naama, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in woods
A nice resort in a quiet area. Spacious and clean room. Off season with s fee guest, but the services and super meals, both dinner and breakfast. Very friendly staff! A enjoyable stay.
Stayed 1 night in Jun 2018
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Feng, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 Excellent

Edwards Family, Cardiff.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Holiday
Great hotel for our family holiday in Borovets. Very quiet hotel located in the forest. 2 storey suite so kids and us had a bedroom each. ok, you have to catch the courtesy bus or taxi (£5) to get to the slopes 5 minutes away and this is the trade-off as Borovets can become quite lively in the evening/early morning. Nice pool and very good breakfast.
Stayed 5 nights in Feb 2018
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Edwards Family, Thank you for being our guest and for the high score! We are glad to know that you have mentioned our location, the size of our rooms, spa and our breakfast. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2018
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great hotel, really enjoyed stay. We forgot swimming costumes so didn't use pool or spa but pretty tired after skiing. Only criticism I could make regards ski shuttle bus. Hotel a couple of kicks out of town. It would have been good to keep shuttle goung until say 7pm to allow guests to get back into town without taxi. 10 leg each way every day added on quite a but. But otherwise really good stay
Stayed 3 nights in Jan 2018
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Joanna, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but room for it to be better
Nice hotel but for skiing the location is difficult because you can’t walk to the town so it leaves you reliant on taxis if you want to head back to the hotel after 6pm. Room was large and loads of cupboard space but oddly despite having a kitchenette there was no cutlery and plates etc. Dinner there was ok but not brilliant. Breakfast was lukewarm but otherwise fine. Service was good and reception happy to help.
Stayed 4 nights in Jan 2018
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms
Located in the woods, our room had a view to the forest, really nice and quiet! Nice seperate sitting area. The only downside was the fact that there where no bodylotion/hydrants in the bathroom.
Stayed 1 night in Jan 2018
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 Good

Jungmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful place for family
We stayed in Euphoria Hotel during the Christmas Holidays. Vert peaceful friendly nice clean and modern hotel. Comparing other hotels in Borovets, Euphoria is located within 5min away from the main place( Restuarnag area, Gondola, chair ski lift area) We were satisfied with the Hotel. The only point to pick is that the breakfast is too monotone. Everyday is the same sortiment of egg, ham, bread. Sometimes apple & orange juice is like normal water.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel in idyllic setting
I adored our time here - it's situated in the middle of beautiful forest land, the air is so clean and the hotel itself is wonderful. We stayed in an apartment suite and there was SO much space! Since we were there during the hotel's off season, we pretty much had the hotel and spa to ourselves!! It was glorious :) The outdoor hot tub, sauna and steam room were a highlight :) Would 100% stay again!
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Kate, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 Good

Sam, Sofia

Liked: Cleanliness, room comfort
Good and quiet hotel
Friendly hotels for those who want quiet, a bit far from the Borvits Center.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sam, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and grounds
I stayed here with my 3 grown children on a skiing holiday. The hotel is lively and away from the Hussle and bustle of the town. Breakfast was pleasant but a little busy at times. Pool and sauna good. Hotel staff fantastic. I would say that in the morning the shuttle bus was over y crowded sometimes we had to get and pay for a taxi. Whilst the apartment was large and very pleasant the kitchen did not have any utensils, plates pans etc. Overall a great hotel just a little outside the town.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that you have mentioned our swimming pool, sauna and staff. Please note that your opinion is important to us and it will reach the attention of our team. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Staff especially in breakfast restaurant is not good, not polite. But this not include all staff.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! Please note that your opinion is important to us and it will reach the attention of our management team. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

4/10 Poor

Goran , Skopje, Macedonia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel in ski resort, but not for skiers
The hotel needs a human touch. There is no ski depot, it has everything for 4 star hotel, the staff is not smiling at all. Small pool, no connectivity with outside jacuzzi, small restaurant which is at the same time lobby, reception, ala carte resstaurant... I looks that they've build a hotel by some standards, but it needs more finishing details.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Daer Goran, Thank you for the review. Our sincere apologies that our service didn’t meet your expectations this time. Surely those are not the standards we strive to maintain. We aim for excellent service and satisfaction of our guests. I hope you would visit us again and would be able to see the improvement. Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Ionut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay in Borovets
Pros: - access via asphalt road from Sofia via Samokov (if you arrive by car do not forget to refuel before entering Samokov at the roundabout); - spacious rooms (wee took Corp D Suite 101) which included a kitchenette and which was in the immediate vicinity of the restaurant & pool area - parking outdoor included in the room price in front of the villa D (only Villas A & B offer access to indoor underground garage to -1) - clean suite, grounds and compound - living room had a expandable sofa (+2 extra persons if needed) - good restaurant and interesting vine collection (a bit overpriced though) - decent continental breakfast (pretty much the same - 3 types of meat/cheese, limited amount of fruits, fried eggs, bacon, omlette, mini croissants, on type of bread, coffee, tea, juice (no fresh juice), etc) - comfortable bed - good feedback from concierge (first night because the wall radiators were not working properly the temperature was low inside the condo but after discussion with reception clerk we got an extra electric radiator and a plummer fixed the heat inside so everything was warm and cozy; good stuff and great feedback - so do not hesitate and contact concierge for anything you'd like) - a convenient location to start exploring Rila heights and surroundings. CONS: - access to spa/pool area not directly from the villas - a bit outside Borovets downtown - a car would be needed to access the slopes and ski lifts area or shops.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

10/10 Excellent

Max, Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel next to forest
Excellent hotel next to forest, we stayed in two bedroom apt - good choice for a family
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Max, Thank you for being our guest and for the high score! We are glad to know that you have mentioned our two bedroom apartments. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 Excellent

Brian, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great breakfast, great massage
Excellent hotel off the beaten path. Large modern room, good spa for massages. It's about a five minute drive to "downtown" Borovets and the ski slopes, which actually makes it somewhat far given how small Borovets is. I would definitely stay there again if I ever make it back to Borovets.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Brian, Thank you for being our guest and for the high score! We are glad to know that you have mentioned the size of our rooms and our spa. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 Excellent

Andrew, british

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant staff and nice accommodation
Very friendly staff ,massage very reasonable and food was excellent would recommend to anyone to stay at this hotel.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Andrew, Thank you for being our guest and for the high score! We are glad to know that you have mentioned our friendly staff, spa and food. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 Good

Kalin

Liked: Staff & service, property conditions & facilities, room comfort
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards, Euphoria Club Hotel & Resort Team

10/10 Excellent

Ian, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent secluded hotel in Borovets ski resort!
I stayed at this hotel for 3 nights with my cousin in early fall. The hotel staff is fully bilingual (Bulgarian and English), polite and very helpful. The hotel is made up of 3-4 separate buildings. The main building houses the reception, restaurant and other facilities while the other buildings house the rooms and apartments. The whole area is well-landscaped and is lit at night. The apartment I stayed at was very clean and in perfect order. Housekeeping was excellent and we were provided with very fast Wifi service. When the hotel is not busy, you get a-la-carte breakfast in the dining hall. When it's busy, you're offered the standard buffet. The hotel is surrounded by a pine forest so it's very quiet at all times. There is also free parking available above or below ground.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Daer Ian, Thank you for being our guest and for the high score! We are glad to know that you have mentioned our staff, the size of our rooms and the location. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

2/10 Terrible

Christopher, Lytham

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not The Best
Booked a Suite, had no air conditioning, in summer this is far from ideal. The complex is not a hotel, but a series of apartment blocks that have remained un-sold, with a block having been made into a small hotel. The complex is a long way out of town. It has poor Spa facilities, with a small pool, steam room, jacuzzi and two saunas. The jacuzzi was not clean as it is outside and there are no instructions on how to use it. The pool area had towels all over the place and wet floors. No one had cleaned the area for a while. We had an evening meal and a breakfast, poor service and poor quality food, sum up what we received. We have stayed in other Borovets hotels and this is not the best the town has to offer. The only saving grace was the delightful handyman, he was always very pleasant.
Response from Euphoria Club Hotel & Resort Team on 22 Apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,