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Reviews of Hôtel de la Cathédrale

2 out of 5
Hôtel de la Cathédrale
20 Rue Libergier, Reims, Marne

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 249 reviews" "
Rating 8 - Good. 109 out of 249 reviews" "
Rating 6 - Okay. 74 out of 249 reviews" "
Rating 4 - Poor. 23 out of 249 reviews" "
Rating 2 - Terrible. 7 out of 249 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and great value for money
Very nice hotel in excellent location. Paid car parking in the building next door. Staff very friendly. Hotel doesn’t have a lift so anyone with mobility issues would struggle with the stairs. We will regularly use this hotel en route to other locations in France as it great value for money.
Stayed 1 night in Jan 2023

8/10 Good

Sharie

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Courtel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with garage next door.
Great location, very central and with a very well priced garage next door. The room felt a bit small and the bathroom was tiny. Gorgeous breakfast!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Reims
Great location Very helpful friendly staff
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Sheema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Hôtel de la Cathédrale-Team on 18 Jul 2019
Dear Guest, Thank you for staying in our hotel. We're glad to see that you enjoyed your stay!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location was excellent, centre of city with car park next door.
Stayed 1 night in Jun 2019
Response from Hôtel de la Cathédrale-Team on 2 Jul 2019
Thank you for the comment! We're glad that you could enjoy our location in the city-center. Cordially, the Hôtel de la Cathédrale-Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fun little hotel in a great location. The rooms were clean and comfortable, but small. The bathroom was clean and a good size. We would come back for the convenience and value.
Stayed 1 night in Jun 2019
Response from Staff on 3 Jul 2019
Dear Guest, Thank you for taking the time to leave a comment! It is true that we don't have the space to make big rooms, buit we try to keep our rooms as efficient as possible, with the closet space, the flat-screen-TV, a desk... We're happy to read that you could benefit from our location and hope to see you again during a next trip through Reims! Cordially, the Hôtel de la Cathédrale-Team

6/10 Okay

Verified traveller

Liked: Staff & service
Location was good to both restaurants, cafes, and the Cathedrale. Room was very small, plumbing was poor, and there was no air-conditioning.
Stayed 1 night in Jun 2019
Response from Staff on 3 Jul 2019
Dear Guest, Thank you for taking the time to give us some feedback! We are a small city-center hotel. The heat we've experienced recently is exceptionnal. There is no use for an AC the rest of the year. To help with the heat, we've put ventilators in the rooms. We're sorry that you didn't tell us abour the plumbing-problem as soon as you noticed it, we can't help with a problem we don't know of; We hope that you enjoyed your stay in Reims in spite of this inconvenience. Cordially, the Hôtel de la Cathédrale-Team

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Hôtel de la Cathédrale Team on 18 Jul 2019
Dear Guest, Thank you for staying in our hotel. We're glad to see that you enjoyed your stay!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Reims is a quiet town. Here for the World Cup so hotel accommodations were limited. Friendly staff. Air conditioning is non existent. Only had one outlet.
Stayed 1 night in Jun 2019
Response from Staff on 3 Jul 2019
Dear Guest, Thank you for your feedback! Indeed, we don't have air-conditionning, as we are a 2-star hotel in France. The temperature we've experienced during the World Cup is exceptionnal, and we have no use for an AC the rest of the year. To help with the heat, we've put ventilators in the rooms. For the outlet, we have multisockets at the reception, don't hesitate to ask for one. We hope you enjoyed the World Cup in Reims. Cordially, The Hôtel de la Cathédrale-Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cute little hotel. The staff is extremely friendly and the breakfast is good too. It’s not an upscale hotel but we felt very comfortable and cozy.
Stayed 2 nights in Jun 2019
Response from Staff on 3 Jul 2019
Dear Guest, Thank you for the ice comment! We're very happy to read that you enjoyed your stay with us and hope to see you again during a next triop through Reims! Cordially, The Hôtel de la Cathédrale-Team

10/10 Excellent

Aleksis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional French Hôtel
Very friendly and nice staff who fulfilled my wishes.
Stayed 1 night in Jun 2019
Response from Hôtel de la Cathédrale-Team on 3 Jul 2019
Thank you for the kind comment!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Hôtel de la Cathédrale Team on 18 Jul 2019
Dear Guest, Thank you for staying in our hotel. We're glad to see that you enjoyed your stay!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a delight. We have stayed here five times over the last seven years. Keeps getting better. Watched Reims Cathedral light up with beautiful lights from our window.
Stayed 1 night in May 2019
Response from Hotel de la Cathédrale-Staff on 2 Jun 2019
Thank you very much for your kind words! We're very happy to read that you love our city so much.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in Reims was great to go anywhere, two blocks to the Cathedral, close to restaurants.
Stayed 3 nights in Apr 2019
Response from The Hotel de la Cathédrale-Team on 14 May 2019
Dear Guest, Thank you for taking the time to leave a comment about your stay at the Hôtel de la Cathédrale in Reims. We're happy to read that you e,joyed your stay with us. Cordiallt,

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, staff pleasant, room clean and bright with a good radiator. The stairs and landings looked bit tatty.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service
Thought i was booking a jotwl in Sudbury Canada not Paris France noticed it immediately snd they wouldnr refund so i had to pay fir a hotel in sesrch area I chose
Stayed 1 night in Mar 2019
Response from Léa on 24 Mar 2019
Good Morning, We were very surprised to read this comment, as we didn't get any reservation that was cancelled afterwards. We are also not in Paris, but in Reims, which is about 150km away from the capital. Should it indeed have been our Hotel, feel free to send an e-mail directly to the Hotel, so we can clarify the situation. This isn't our cancellation policy so we are as confused as you are about this. Have a nice day, Léa

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly, good location, smallest room ever
The location, just down the road of the cathedrale, is superb and the owner are super friendly. However, this is pretty much it. It’s probably the smallest room I’ve ever stayed in, which is ok, if one just needs to sleep and not more. Taking a shower, changing clothes, etc., especially if you are more than one person in a room, is quite a challenge.
Stayed 1 night in Dec 2018

8/10 Good

Dennis, Seattle, WA

Liked: Cleanliness, staff & service, room comfort
Excellent location. Parking garage next door is convenient. Staff were very helpful and cheerful.
Stayed 2 nights in Sep 2018

8/10 Good

James, Rugby area.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, basic hotel for city break
Hotel rooms are small and basic but good use is made of the space. As other reviewers have mentioned there is some street noise but this is expected in a city centre location. Warm welcome, friendly staff. Good breakfast with lovely coffee. Great location very close to the cathedral, ideal base for s short city break. Large, secure, underground pay car park next door, currently €16 for overnight stay. Good value room, particularly in view of the hotels location so close to the cathedral.
Stayed 1 night in Aug 2018

8/10 Good

Irena, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, well-run central traditional French hotel
We found the hotel really easy to find from the motorway, even though it's in the town centre. It's on a lovely road leading up to the elegant facade of the Cathedral. Parking was easy because it was Sunday...although there are restrictions/payments during the week. The welcome at the hotel was lovely, and the rooms are as i imagined: classic old French hotel rooms brought into the 21st century style-wise. We found everything we needed, including good tea and coffee stuff, decent shower, tv etc. Reasonably nice views out over Reims. Beds clean and comfortable, wide. The breakfast was very competent and fresh, good croissants etc and the owner accommodating my unruly children really well! I would definitely stay here again and recommend. The small private hotel is a much more fun experience than budget hotels and not over-priced. It was a great location for touring the city, eating and lovely park for the kids (Patte d'Oie). Reims itself is a lovely city, often overlooked!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ideal location to see everything in Reims. The cathedral is just beautiful and interesting to read about a it’s history.
Stayed 1 night in Aug 2018

8/10 Good

Cyrille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super deal
Very central to cathedral. Pleasant welcome and helpful regarding local area. Easy parking.
Stayed 1 night in Jul 2018

4/10 Poor

Ian, Cheshire England

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed with this hotel
Although the reception was well decorated, our room was on the third floor, no lift and only two electrical sockets in the room, no air conditioning, just a fan which was OK, we needed more sockets in the room to plug another fan that we brought just for this reason, the decor was tired and brown stained all around the plug hole in the shower and the shelf above the bathroom basin was ill placed that you would bump your head when you cleaned your teeth or had a shave. Breakfast too expensive at 11 euros so we ate at another hotel.
Stayed 1 night in Jul 2018

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a budget traveler w/ great location
The hotel staff is extremely friendly and helpful. We stayed here for 1 night and enjoyed the room. It is in a great location to the Cathedral and very close the pedestrian walkway with shopping and dining. The room itself is nothing special. Two double beds and a large bathroom. What was nice was the fact they had a fan in the room which made the summer heat bearable. Very thoughtful of the hotel. This hotel is a budget hotel that is perfect for families travelling on a budget! Between the service and the location, I would recommend staying here.
Stayed 1 night in Jun 2018

8/10 Good

Steve, Newbury UK

Liked: Staff & service, room comfort
Good budget hotel in centre ville Reims
Literally down the road from the cathedral, minutes away from the main shopping and restaurant area Rue Theodore Dubois, and conveniently located next to the Cathedral underground Carpark (16 Euro for overnight stay). Old style town hotel; nice welcome and staff. Rooms are adequate and comfortable for an overnight stay. Beds comfortable and clean, bathrooms adequate. Breakfast pleasant/adequate.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christine

Liked: Cleanliness, staff & service
Hotel de la Cathederal in Reims is very well located for the city centre but that also makes it a bit noisy(street noise). It was very clean the staff were friendly and helpful. Breakfast was lovely and available until 10am.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location and friendly staff, but the bathroom facilities need some work especially the communal toilet on the first floor
Stayed 1 night in Apr 2018

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional location
The hotel itself wasn't anything particularly impressive, but there was honestly nothing that we have to complain about. The rooms are acceptable, though a little small for 3-4 people in a double, with a small shower/bathtub. The service was good, responsive and present. They allowed for luggage storage after we checked out. Located down the street from the Notre Dame of Reims and the commercial shopping was incredibly convenient. If you don't have a car and are on a budget, this was a good deal for a group of 7 travelers.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Spot Hotel!
Clean and helpful friendly staff!
Stayed 1 night in Nov 2017

8/10 Good

Curtis, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, in view of the cathedral
I would recommend staying at this hotel if you are in Reims for a short visit to see the sites. It's well situated to the cathedral and all of the other important monuments. The staff are warm and welcoming and the breakfast is plentiful and well worth the additional price. If you have a car, parking is very close, right around the corning in the Parking de la Cathédrale. Overnight cost was 16EUR.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location,
Very nice staff, Had a great time in this city would highly recommend the stay in this Hotel and a visit to the Cathedrale
Stayed 1 night in Jun 2017

8/10 Good

Pete, NZ

Liked: Cleanliness, staff & service, room comfort
Nice little place, very handy. just needs a lift for the heavy luggage

6/10 Okay

Adrian

Liked: Staff & service
Disliked: Cleanliness
Convenient location
An cheap hotel with lovely staff, the only concern was that the room was a little dirty and the bathroom had flakey paint and is a little run down!

8/10 Good

McWhirter, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Position
This is not a luxury hotel but, as a base to explore and see the city, it's ideal. Dominated by the cathedral, a mere 200 metre up the road, one can't but be inspired by the grandness of the view when one steps out of the front door. Amenities are sufficient to use the hotel as a base to explore the Champagne region. Parking is limited but one can park outside the hotel for free overnight from 19.00 to 09.00 which suited us. The city centre is a short walk away.

8/10 Good

Alexander, Mackay

Liked: Cleanliness, staff & service
Small budget hotel
Nice budget hotel, you get what you pay for hotel showing some age but all in all would stay here again for the price.

6/10 Okay

senior traveler

Disliked: Property conditions & facilities, room comfort
Old hôtel with no elevator but excellent location
Excellent location but old hotel with no elevator or air conditioning

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, right in the middle of town
Good value hotel, clean room, easy to get to and with convenient local parking (underground parking just 50 metres away, where you have to pay, and an open air car park about 150 metres away in Rue Clovis which is free (but busy!). Only a few hundred metres walk to the cathedral and then on into the centre of town. Only criticism is that the room is small (which makes it good value) and the shower room similarly. If you're happy with value for money rather than luxury, then this is a great place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but very clean, good value/ location
Stayed for 2 nights as a couple. We are both very active and walked to all locations within town. We chose not to rent a car or go to Epernay-- decided our visit was going to be more about relaxing with minimal fuss. Good central location - 10 min from train station and 5-10 min from main shopping and food areas. 5 min to Notre Dame cathedral, 30 min to St Remi Basilica. 20-30 min walk to Taittangier and Mumm which we visited on separate days as they were on opposite ends of the town. We rented a triple room as doubles were out and found it plenty roomy. Overall hotel was old but immaculately clean and well maintained. Our bathroom was a little dated but again clean. No shower stall in our room, but had bath with showerhead and plenty of hot water which we had to be a little careful when aiming as no curtain or glass around tub... but no big deal for 2 nights.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, great value
Fantastic location, great value for the money, professional and accommodating staff, very clean The single rooms are small with a tiny bathroom but fine for a short stay
Response from Réception Adela on 9 Jun 2016
Dear Guest, Thank you very much for your stay at Hotel de la Cathedrale and for your time to share your wonderful comments here on Expedia.com I am very happy to hear that we didn't disappoint your expectations and that your stay with us was an enjoyable experience. Regarding the bathroom, we carry out renovations and gradually we will do this winter to a renovation and a complete re-design of our bathrooms to welcome you with more comfort. Best regards, Adela

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Location, location, location
This hotel is all about location! Just a short walk to the Reims Cathedral (we could view it from our hotel window). The other bonus is that underground parking is right next door. It was very easy to drive to and find. The hotel is older and we were aware in advance that there were no elevators, so we packed a small bag to take with us to the room and left our heavy suitcases in the car. Just a suggestion if you plan on staying here. We didn't have breakfast at the hotel so we cannot comment on it. If you stay in Reims, you may want to research restaurants in advance. We walked the at least a km in each direction of the cathedral in search for a reasonably priced restaurant. We found it strange that there weren't more restauarants in the tourist area and there were only a few souvenir shops. We opted for a Moroccan restaurant - Riad - excellent customer service, but a tad expensive (around $100 for 2).
Response from Martine Menteaux on 5 Dec 2015
Dear Karen, thank you for your feedback, although we are disappointed about your very low score as it seems that you enjoyed the location and the service . In each direction of the Cathedral you have many restaurant with different price. Many of our guests comment on the convenience of the location with the array of restaurants, bars & grocery stores in a short distance to the hotel. We hope to see you again amongst our guests perhaps one rooms in the first floor. Best regards, Adela