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Reviews of Gold Vault Inn

2.5 out of 5
Gold Vault Inn
1225 N.Dixie Blvd, Radcliff, KY

Reviews

8.4

Very good

Rating 10 - Excellent. 330 out of 705 reviews" "
Rating 8 - Good. 233 out of 705 reviews" "
Rating 6 - Okay. 69 out of 705 reviews" "
Rating 4 - Poor. 31 out of 705 reviews" "
Rating 2 - Terrible. 42 out of 705 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean but could use some upkeep/maintenance.
Stayed 1 night in Apr 2024
Response from Hotel Management on 16 Apr 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us Cynthia. We hope you consider staying at our property again when visiting the Radcliff & Elizabethtown area.

10/10 Excellent

Ginger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gear
Stayed 1 night in Apr 2024
Response from Hotel Management on 16 Apr 2024
Thank you for taking the time to rate our property Ginger! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

8/10 Good

Clarissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Didn’t have one issue.
Stayed 1 night in Apr 2024
Response from Hotel Management on 16 Apr 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Radcliff & Elizabethtown area.

6/10 Okay

Dianna

Liked: Cleanliness, staff & service
Hot tub was not working and the pool was freezing. These two things were the whole reason I booked this hotel but I'm the past the have been amazing!!
Stayed 2 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are sorry for our hot tub being shutdown and our pool being freezing! That must have been frustrating. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Daniel

Stayed 1 night in Mar 2024

8/10 Good

Stacy

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor walking area, rooms are coldish, but really big.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us Stacy. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
I love how Will the indoor pool was so clean and very welcoming
Stayed 2 nights in Mar 2024
Response from Hotel Management on 27 Mar 2024
Thank you for taking the time to rate our property Dominique. Im so glad you had a welcoming experience and got to enjoy our pool!!! Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Raylene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price. Close to Elizabethtown. Clean premises and we felt safe.
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Laura, Kalkaska

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, comfortable beds, small but adequate breakfast all at a great price.
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Jeffery, Sarasota

Stayed 2 nights in Jan 2023
Response from Hotel Management on 16 Apr 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Radcliff & Elizabethtown area.

6/10 Okay

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found everything to be good ,The Breakfast area was nice and clean👍.If came back to Radcliff Kentucky I would choose Gold Vault again and even recommend others
Stayed 3 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We appreciate the recommendation. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
If you're looking for a five star Motel you won't find it here. But i only paid 70.00 for a night and have paid way more elsewhere for alot less. They had breakfast and evem room service .but if you're looking for a place to just rest and enjoy. I do recommend and ill be back forsure. If im ever back in the area.
Stayed 1 night in Mar 2024
Response from Hotel Management on 23 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Jesse

Liked: Cleanliness, staff & service
Place was great. Breakfast was great . Nice pool area. Nice patio.. The bathrooms in the room could have updated better!!
Stayed 2 nights in Mar 2024
Response from Hotel Management on 23 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Petra

Liked: Cleanliness
Friendly staff
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for taking the time to rate our property. I am glad you appreciate our staff as much as we do! Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Katie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price
Stayed 1 night in Mar 2024
Response from Hotel Management on 15 Mar 2024
Thank you for taking the time to rate our property Katie. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown/Radcliff area!

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
thebed
Stayed 3 nights in Mar 2024
Response from Hotel Management on 16 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Ayuna

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Tiffanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel however I booked a room over two weeks in advance for a poolside room but did not get one when I got there. I stay once/month while my son does Army drills. The only other issue I have is that check out is at 11am and keycards seem to deactivate around 9am. While loading up I am unable to shut my door or get back inside when going out.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. I apologize that you didn't get the poolside room that you had requested. I definitely will let the staff know to be better at accommodating the requests. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Jesylyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's dated, but it's clean. We stay here often. Very laid back affair. As my dad would say, "It's not sexy, but it gets the job done."
Stayed 1 night in Feb 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

David

Travelled with partner
Very noisy past 10:30
Stayed 2 nights in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. I apologize that there was noise during quiet hours while you stayed with us. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Candy

Stayed 2 nights in Feb 2024
Response from Hotel Management on 20 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Tammy, Jacksonville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is good. Facilities are nice, staff are outstanding.
Stayed 7 nights in Feb 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

4/10 Poor

Autumn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I came into my room on this frosty night, I attempted to turn on the heat. Unfortunately both nobs are broken. Also some uncomfortable areas include, a dime and pencil on floor next to the bed, what looks like a Skittle, and pink stains on the carpet.
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your stay seemed cold and unappealing. I would have also been displeased with the room condition you experienced. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Caitlyn

Stayed 7 nights in Feb 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
I like the the pool would like to use it next visit if its open.
Stayed 3 nights in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Jason

Stayed 1 night in Feb 2024
Response from Hotel Management on 20 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

THERESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older, but kept very clean. Staff is very friendly. Breakfast typical motel breakfast We’re supposed to be
Stayed 1 night in Jan 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Frank W.

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is awesome, breakfast is good. Chose this property for the swimming pool; however, upon arrival, found that the pool was down for maintenance/repairs the entire stay. That fact was not mentioned anywhere online.
Stayed 3 nights in Jan 2024
Response from Hotel Management on 10 Mar 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Not having access to our pool is frustrating, especially when you were looking forward to using it. I wish there was a way to update our pool availability daily after we perform our routine checks. This is an area we can definitely work on. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Ryan D

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. Older dated hotel, but clean and staff was friendly, would stay there again. Cons were the walls didn't isolate sound well and on a busy road. Breakfast was nice, but had a small selection.
Stayed 1 night in Jan 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. I am glad you enjoyed your time here even with the noise. We hope you consider staying at our property again when visiting the Elizabethtown area.

6/10 Okay

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Those room key cards deactivated at 9:30AM instead of 11:00 AM check out time. I was taking stuff out to my car around 10AM & I couldn't get back in. So went to the front desk about that about the front desk. I was told that was a computer issue they couldn't fix, that's unacceptable..That problem needs be fixed immediately.
Stayed 1 night in Jan 2024
Response from Hotel Management on 10 Mar 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I couldn't agree with you more. Having to deal with technical issues on our end must have been frustrating. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Demetrius

Stayed 2 nights in Jan 2024
Response from Hotel Management on 28 Jan 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden vault okay
The room was what I expected for the price. The staff was very friendly. Breakfast was good. I got in late and was a little disappointed they refused a late checkout even after I offered to pay more for it. Overall a decent experience.
Stayed 1 night in Jan 2024
Response from Peter Tarrant, Jr. on 12 Jan 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Radcliff area.

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Left after being in room 1 minute Roaches on walls! Entire place is dirty and outdated. Staff joking to owner how I was only reservation. I asked for refund then ran out.
Stayed 1 night in Jan 2024
Response from Peter Tarrant, Jr. on 15 Jan 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was good and clean. staff is nice and helpful. pool was closed. If u are black and drive a half descent car this is not there area for you. in 24 hrs i had at least 10 cops run my tag. 1 circle parking lot 3 times while outside hotel and i was the only car in the parking lot
Stayed 7 nights in Jan 2024
Response from Peter Tarrant, Jr. on 11 Jan 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Shirley

Workers very mox
Stayed 1 night in Dec 2023
Response from Hotel Management on 28 Jan 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Frankie

Travelled with family
The room was clean but service this time was so so. Maybe because it was the holiday season and they were short of staff i don't know.
Stayed 4 nights in Dec 2023
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

4/10 Poor

Martha

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 5 Jan 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 26 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Radcliff area!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back!
I've stayed here a few times now and have always been pleased. The building is older but has been extremely well maintained and has always been exceptionally clean. I was also pleasantly surprised to see the lobby decked out for Christmas. Don't be fooled by the low price, this is a nice place!
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 26 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Radcliff area!

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Peter Tarrant, Jr. on 26 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Radcliff area!

6/10 Okay

Jesse

Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 18 Dec 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 15 Dec 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Radcliff area.

8/10 Good

Stanley

Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 14 Dec 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Radcliff area.

10/10 Excellent

Martin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bed sheets was dirty and all stained with something don't know with what other than that the stay was great.
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

6/10 Okay

Cynthia

Liked: Staff & service, property conditions & facilities, room comfort
The ice machine has dirt or bugs. Was very nasty. Tub would not drain while showering. Would not ever stay here again
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Tyra

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I had confirmation for 2 rooms for 4 adults and 2 children, they only had 1 room ready, the pool was not open, the internet did not work , then they charged our card for 3 rooms not just 2 and argued that they did not, until they finally got ahold of their software vendor , then they fixed it. The breakfast was good and the hotel was clean.
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.