4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
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Reviews of Millbrook Resort

5 out of 5
Millbrook Resort
1124 Malaghans Road, Arrowtown

Reviews

9.8

Exceptional

Rating 10 - Excellent. 602 out of 689 reviews" "
Rating 8 - Good. 73 out of 689 reviews" "
Rating 6 - Okay. 9 out of 689 reviews" "
Rating 4 - Poor. 3 out of 689 reviews" "
Rating 2 - Terrible. 2 out of 689 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Great staff and rooms. Beautiful property. Golf course was in perfect shape.
Stayed 3 nights in Mar 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Jan 2024

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star staff and conditions for five star price
Hotel lacks trained staff. Could not answer basic questions including: how to turn off heated floor in the summer, room service hours… Plumbing stopped working for several hours as pipe burst on property. While resolved in several hours, there was no communications that issue had occurred… Keys stopped working and staff criticized us… No air conditioning in rooms and the fans provided on request were delivered by staff who confirmed most of the fans do not work. Rooms need refurb which is scheduled for sometime in the future… Food was good on property. First day of stay was a writeoff due to problems and we had two rooms… management was approached on a make good … offer was extremely low for the issues but accepted to resolve and move on… The property is nice for layout and landscaping… but recommend avoiding this property until they finish refurbishment and have better trained staff that they no longer need to make excuses for…
Stayed 5 nights in Jan 2024

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Allan

Liked: Cleanliness, property conditions & facilities
The check in was muddled. Stay pleasant and comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Scarlett, Wailuku

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Millbrook is golfers' heaven, but also a romantic or weekend getaway. The property is owned by a Japanese family, exceptionally clean and incredibly kept. The staff is friendly and very service oriented. The Spa facilities are top notch. The F&B is the only department with some room for an improvement. The breakfast is only a buffet, no option for a-la-cart. The other place opens at 8am and has very little healthy options. Their fine dining is okay, but it was so cold that majority of the guests ate in outdoor jackets. It was a rainy day in December.

10/10 Excellent

Shakir, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really good resort with spectacular views and a brilliant staff. One small complaint: my room was facing ongoing construction and I wish I was informed about the same. Seems a little unfair to my wife and me.
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Chunhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Salma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Millbrook is always my preferred choice. Never seem to disappoint.
Stayed 1 night in Aug 2023

10/10 Excellent

Hayden

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Jul 2023

10/10 Excellent

SAE JUN

Liked: Cleanliness, staff & service, property conditions & facilities
nice view and staff's
Stayed 6 nights in Jun 2023

10/10 Excellent

Ervina

Stayed 1 night in Jun 2023

8/10 Good

Mara

Stayed 3 nights in Jun 2023

6/10 Okay

Jo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2023

10/10 Excellent

isis

Liked: Cleanliness, staff & service, property conditions & facilities
Worth it
Stayed 1 night in Apr 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearer markings on the recycyling and bins in the units would be good. Champagne flutes
Stayed 1 night in Apr 2023

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Staff & service
When checking in as a solo travel was made to feel as if not good enough to be there without someone else.
Stayed 4 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Grant

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with large comfortable bed and chairs. We were there in mid Feb and the room was a bit warm with no ac. It cooled down nicely at night. The shuttle to town was very useful. I wish we would have brought our clubs to play the beautiful courses. Only complaint is the 2 main restaurants were booked during our 2 day stay. It would have been helpful if the resort would have recommended making reservations when we made our booking (2 months in advance). The resort did not do anything to try and compensate us.
Stayed 2 nights in Feb 2023

4/10 Poor

Ronil

Stayed 3 nights in Jan 2023

8/10 Good

Lorna

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Such a great place .. except ..
I’m a big fan of Millbrook have stayed several times over the years. Put up with crap service during COVID times but now it’s more of a joke they claim “eco” which just means no service .. I don’t mind if you don’t change towels or sheets but not emptying rubbish replacing tea and coffee etc or restocking the mini bar is just poor service . Sure you can ask for it but it’s not what I want to do at 11pm after a big day out then wait 15 min for someone to come.
Stayed 3 nights in Feb 2023

10/10 Excellent

ms b bays

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breathtaking natural beauty--a real diamond
outstanding natural beauty, ringed by mountains, this resort is an exceptionally stunning place to stay. They have blended the older historic buildings with the newer accommodations in such sympathetic manner, All of a cloth. We stayed in a spacious, comfortable 2 bedroom suite which was pristinely clean, with sumptuous bed linens, huge comfy beds, spacious living- dining room areas with fireplaces, complete with a kitchenette and all the amenities you would expect in a five star resort. Large ensuite bathrooms with separate shower and massive bathtubs, with patios overlooking the golf greens -all with a stunning mountainous backdrop. This well established historic resort is graced with a plethora of 200 year old shade trees and gorgeous long established mature gardens filled with flowers, brooks and fragrant bushes. The Millhouse restaurant has exquisite food and the other eateries have indoor and alfresco seating to enjoy the natural surroundings. The only thing we missed out on was the spa treatment appointments were fully booked though we called a week in advance and it was one of the reasons we booked into this glorious estate. Staff were friendly and helpful and the entire estate oozes luxury in a quiet understated way. Its a one of a kind diamond among gems.
Stayed 3 nights in Jan 2023

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Millbrook Resort has a lot to offer for a stay - even for non golfers like us. That said we used it to just chill out for a night. You do often need to book the fine dining Restaraunts in advance, but we found the Hole in One cafe to be perfect for a relaxed meal and drinks.
Stayed 1 night in Dec 2022

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous
Stayed 2 nights in Aug 2022

10/10 Excellent

Alana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 1 night in Jun 2022

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Millbrook Resort
It was amazing! Millbrook Resort is picturistic and unbelievable comfortable! We stayed in the 2 bedroom Suite. Cozy, warm, spacious, practical! It has fully equipped kitchen and laundrary, very considerate for ski trip! Haven't mentioned the super friendly and professional staff that are always there for you. The shuttle bus to Arrowtown and Queenstown made your stay is as home. Everything is perfect! You must try the hot tub outside of the swimming pool, It is just on top of the world feeling!
Stayed 5 nights in Jun 2022

8/10 Good

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great golf courses. Superb views.
Stayed 3 nights in Jun 2022

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, peaceful with lovely views
Millbrook is such a lovely place to stay. Very quiet and peaceful. The gardens are always kept looking beautiful. Staff friendly. Meals at the restaurants were lovely. Our accommodation was very clean, comfortable and luxurious. Thank you to all the staff.
Stayed 3 nights in Apr 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Tania

Stayed 1 night in Mar 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, can’t wait to go back. Luxury accomodation and the most attentive staff. A real treat.
Stayed 1 night in Mar 2022

4/10 Poor

Donna

Disliked: Property conditions & facilities
Less than average
Last minute deal $455.00. No services available ie pool massage etc No space in restaurants so had to eat off site. So all in all a lot of $ for a dated room only.
Stayed 1 night in Feb 2022

10/10 Excellent

Anne

Stayed 1 night in Jan 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Millbrook.
Stayed 3 nights in Nov 2021

8/10 Good

Lotty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay however it's clear golfers take priority. We went for a drink in the bar and were told we couldn't stay as a group of 40 golfers were due in. I also felt rather nervous walking round as a few times golf balls flew very Close. Kobi restaurant is a must.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort in a great location
We really enjoyed our stay. Such a beautiful resort. The staff were very friendly and helpful. Nothing was too much trouble. Amazing views. Very quiet and peaceful. Our room was very spacious and luxurious, lovely big bed, nice and comfortable, lovely big bathroom. This was our second visit and we looking forward to coming back again
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Serene environment in an historical location surrounded by golf courses. Good on-site cafe and restaurants. Near to Arrowtown shops and eateries. Resort accommodation is first-class and well maintained. Regrettably I was incorrectly charged twice for my apartment as my accommodation was already prepaid.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place to stay. The rooms are big and nicely decorated. The staff are friendly.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveyhing you need for a relaxing stay is right there. The Pool and Gym facilities are excellent
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrowtown Getaway
Beautiful location and lovely spacious room. Would definitely recommend.
Stayed 1 night in Mar 2021

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay
Stayed 1 night in Mar 2021

10/10 Excellent

jae do

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful setting. Good facilities with restaurant options and nice indoor pool and spa.
Stayed 3 nights in Mar 2021