Billiards

Reviews of Keys Select by Lemon Tree Hotels, Pimpri, Pune

3 out of 5
Keys Select by Lemon Tree Hotels, Pimpri, Pune
Near PCMC Office, 31/6, Old Mumbai - Pune Highway, Pune, Maharashtra

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 45 reviews" "
Rating 8 - Good. 23 out of 45 reviews" "
Rating 6 - Okay. 8 out of 45 reviews" "
Rating 4 - Poor. 3 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Toshihiro

Business traveller
Liked: Amenities
Hospitality and customer service were amazing.
Stayed 5 nights in Feb 2024

10/10 Excellent

MANOJ

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay. Front desk was very helpful. Thank you!!

4/10 Poor

Sanjay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor service at high cost
Stayed 3 nights in Sep 2022

2/10 Terrible

GOVINDASAMY

Stayed 2 nights in Jan 2021

10/10 Excellent

Thirugnanam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Located in 15 minutes drive to nearby industrial estates, nice hotel to stay. There is shopping mall also in nezt door. With clean and spacious rooms, you will get comfortable stay. Also, hotel follows all safety norms. Buffet breakfast and dinner are good with variety of items to select.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Front desk staff was easy to speak with Well virsted in English Food was great and well prepared
Stayed 5 nights in Oct 2019

6/10 Okay

Ravi

Liked: Cleanliness
Disliked: Room comfort
Ordinary hotel with unjustifiable tariff
The hotel was just about ordinary for the tariff they charge. It might be OK for one person in a room but definitely not OK for 3 people. The room is too small for the 3rd person. They shouldn't allow the 3rd person at all as the 3rd bed does not allow any space to move around in the room. The location of the hotel might be convenient for the working professionals visiting the nearby industries. Bit, it is not suitable for families visiting for vacationing. There is hardly any footpath outside the hotel premises and the Metro construction is going at immediate outside, one will have to walk avoiding the heavy traffic. It is impossible to cross the road because of heavy traffic and Metro construction. The ambiance of the hotel was ordinary and no so good as some of the Key hotels I have visited elsewhere. Breakfast spread was quite good and buffet dinner was adequate. Service quality in the restaurant was good and pleasing. The quality of food was ordinary.
Stayed 1 night in May 2019

8/10 Good

HENG YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

NIHARENDU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Scope to improve room service (promptness)
Stayed 2 nights in Jun 2017

10/10 Excellent

RM, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The staff was helpful and provided information for shopping, etc. My safe was not working and within minutes, someone came to fix it. Staff did not loiter around, everyone moved quickly and efficiently.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
nice hotel with disgusting staff
Keys provided while checking in did not work. Room service keeps telephone receiver down during evening and peak hours as they dont want to take orders. Dont have a good menu for for some light food. Huest was asked to go to room directly while checking in. Coffee is brought to room but no coffee cups even after reminding. Disgusting

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very Nice hotel. Good staff and ambience.
Had a very pleasant experience. it was a Warm welcome by staff.

8/10 Good

Sandesh

Liked: Cleanliness, staff & service, room comfort
Gym was not available on Sunday morning ,as the place was given for some external seminar.

8/10 Good

manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kaushik

Liked: Cleanliness
Small Business Hotel WITH Gym
It's a bit of a mixed bag. Small Room but good location for business. Simple amenities but with a Working Gym at this price point. So if you get to use all the amenities then it's a good value for money but if it's a pit stop, then a tad bit pricey.

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hemant, new delhi

Liked: Cleanliness, property conditions & facilities, room comfort
Food was not good. Very oily, very badly prepared and not much flavor either.

6/10 Okay

Suchitra, Dubai

Disliked: Cleanliness
Disappointing stay at Keys Hotel
We booked Non smoking room but hotel gave us room meant for smoking. When we asked for change or room they turned down our request by saying its not available. Bathroom was not clean and we had to ask them for housekeeping. Chair was so dirty that in then end we had to ask for the replacement.

6/10 Okay

Sharad, Pune

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Bad......
the rooms was too small and food is very bad no taste. Reception is not helpfull, very rude.

6/10 Okay

tuhin, Delhi

looks can be deceiving
The hotel had a very uncanny similarity to the empire hotel in KL in terms of feel of the interiors. The hotel on face value seemed well designed but as soon as i got into details I found several issues. The lobby had a vending machine with some cheap snacks in it with standard room toiletries like shaving kit! The room was neat and clean except for a part of ceiling in front of the bathroom which had black finger marks. The liquid dispenser in the bathroom had labels from hand cleaner, body lotion to dish cleaner marked on it. Food was not of the quality for the amount the hotel charges. A buffet dinner is 625/- but the food they served wouldn't be sold at 350/- in a stand alone restaurant. Desserts in particular were pathetic. The seemingly choco-chip cake did not have choco-chips but brown tatty -fruity bits and it was very dry. Indian food was ok. Try the restaurant only if you cannot go out. Room service response was quick. there are way too many waiters in the restaurant but only 1-2 waiters actually work, others are seen avoiding guests. Dirty Cutlery is removed but not replaced when one guest finishes meal. I had to ask for cutlery everytime. Ideal for one night stay for business visits

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

PRASAD CHIPADE, Perfect

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC
very comfortable stay..clean roomes..complementary breakfast was delicious..hope to visit again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
once a year trip
This was 2nd stay at Keys. The hotel staff at reception and restaurant is very polite and helping. Still a lot to learn in the hospitality business for chefs. The breakfast is good but, limited to national cuisine. Room service guys were told many times to please send in napkins when sending food. When gave a feedback before leaving. Everything was different from serving pancakes in the morning breakfast ( which they don't serve). Would like to appreciate staff's politeness specially Sandeep, Sachin, Rajendra, Prima , vikas most os restaurant and reception staff.

8/10 Good

Mihir, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay at Keys Pimpri
It was a nice short trip to Pune with the stay at Keys Pimpri. The rooms are small but clean and comfortable and the hotel staff is courteous

6/10 Okay

Prabhakaran, Aurangabad

Disliked: Room comfort
Value for Money
On old Mumbai - Pune Highway heavy traffic even in midnight

8/10 Good

harshal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jasjeet singh, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
left Sweet taste
The perfect example of a budget hotel and yet with services at par to a 4 star hotel .

8/10 Good

Ramamurthy P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Abhishek, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
I liked the ambiance and facility for the price i paid. Was there for just a night

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Good
It was good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Pune
Good value for money hotel. Clean room and bathroom. Room is a little small though. Nice breakfast and dinner buffet. Good bar. Overall, enjoyed the stay.

8/10 Good

EthanM, Kfar Veradim, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel in Pune
Clean, excellent breakfast and bar, meeting room, Wifi, good value! Will stay there whenever in Pune.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Mitravasu, SHARMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No provision for driver's stay & toilet etc.
I ordered dinner at room service. It never came. I reminded also. Still no response

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic deal at the price given by Hotel.com

8/10 Good

puneet agarwal, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good business class hotel
The place is really good only issue i faced and would suggest not to take room facing the main road as the vehicles movement is disturbing at night.

8/10 Good

Hari Prasad, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable Stay
My overall experience was very good. It all started with an early checkin request, as I was visiting Pune for my daughter's admission. They agreed without any hesitation, had an emergency at midnight, they helped me with a doctor and served food at midnight for my daughter as she had to take medicines without any fuss. The breakfast was wide spread however being a south indian, I felt that their idilis could be much better. On the flip side medhu vada was awesome. Nice and clean room, my daughter was a bit excited with the way they had built their attached bath. She could watch her favorite cartoon from under the shower. Need to say their air conditioner was not working fine.. we were sweating even at 16C, however they promptly gave us a fan and everything was fine after that. Am assuming these were one off issues. Overall nice and comfortable and very reasonable. Will visit another time !!

10/10 Excellent

rikesh, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Rooms are clean Interiors are perfect Good food, Easy to locate Away from city crowd Excellent service

10/10 Excellent

rikesh, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Rooms are clean Interiors are perfect Good food, Easy to locate Away from city crowd Excellent service

6/10 Okay

Verified traveller

Disliked: Staff & service
Wifi défectueux Pas de café expresso le matin car personne ne voulait acheter de grain pour la machine Bonne réactivité de la manager
Stayed 4 nights in Sep 2018

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables, für für Indien, sauberes Hotel
Für Geschäftsreisende optimal. Preis Leistung ok

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK Passt
Geschäftlicher Aufenthalt .Hotel finde ich für Indische Verhältnisse in Ordnung. Preis Leistung OK. Besuche dieses Hotel zum 5 mal.

8/10 Good

김보연, 델리

Liked: Staff & service, room comfort
가격대비 아주 만족
방이 담배 냄새같은 쩐내가 좀 났지만, 객실 재 정비후에는 아주 좋아졌어요. 그리고 무어보다 위치가 아주 맘에 듭니다. 주변의 회사들과도 가깝고, 쇼핑몰과도 가깝구요

8/10 Good

CHINI, 델리

Liked: Staff & service
푸네의 마힌드라, TATA 등을 바문 한다면..
가격, 위치등을 고려해 본다면 아주 합리적인 곳입니다. 흡연, 비흡연룸이 조금 구분이 안되는듯 하지만, 아침식사나 전반적인 부분을 본다면 괜찮습니다.