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Reviews of Comfort Inn Lehi - Thanksgiving Point Area

2.5 out of 5
Comfort Inn Lehi - Thanksgiving Point Area
125 S 850 E, Lehi, UT

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 431 reviews" "
Rating 8 - Good. 149 out of 431 reviews" "
Rating 6 - Okay. 68 out of 431 reviews" "
Rating 4 - Poor. 35 out of 431 reviews" "
Rating 2 - Terrible. 29 out of 431 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Dee

Stayed 2 nights in Apr 2024

6/10 Okay

Ildiko

Mountains
Stayed 1 night in Apr 2024

8/10 Good

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was clean and the staff was great the only thing that was tough for me was the bed was hard for me and the breakfast was OK at best but overall it was a very economical stay and had a great location near the interstate which was important to me.
Stayed 1 night in Apr 2024

4/10 Poor

Tara

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The accommodations were adequate. This is no where near Thanksgiving Point but there were vagrants in the back parking lot throwing rocks at the ground & cars when I arrived and it felt very unsafe. I cancelled my second night and moved to a different hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Travelled with family, Travelled with partner
Liked: Amenities
Good hotel
Stayed 1 night in Mar 2024

10/10 Excellent

lorin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Dean, Riverton

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Conveniently located next to I-15 with lots of eating choices and shopping near by.
Stayed 3 nights in Feb 2024

8/10 Good

SHANNIECE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable and the rooms were clean. The pool was cold but my kids enjoyed it. the hot tub was nice though. Breakfast was good, it had all the normal breakfast fixings, so that was nice as well. The staff was nice, but not the normal “friendly” attitude you except in hospitality, They just seemed shy! Overall it was a great experience for our 1 night stay!
Stayed 1 night in Mar 2024

2/10 Terrible

Jared, Waikoloa

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Front desk person only said 3 words to me at check in. No info no welcome or anything! One room stinks like smoke
Stayed 1 night in Mar 2024

4/10 Poor

Doug

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place is over priced, hallways were dirty, our room had a broken bathroom door. The pool was cold and hot tub not working. There was a sign stating it was down. We didnt feel unsafe while staying there and the breakfast area was clean. The breakfast was probably the best part of the experience. Probably won't stay again.
Stayed 1 night in Mar 2024

2/10 Terrible

Candace

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to the hotel to be greeted by the most unfriendly and unprofessional staff member I have encountered. A lady was checking in before me and when she was told the elevator was not working she asked for a different room as she had a child in a wheelchair. The worker sighed, rolled their eyes and acted very annoyed that they had to look into a different room. As I was checking in the worker acted like I was wasting their time and it was inconvenient for them to assist us. We were given a room on the third floor. Once we got into the room we found that the sheets on the bed were covered in hairs, there was trash left in the garbage cans and the bathroom light did not stay on unless you held it in the up position. I originally went down to talk to the worker about switching rooms, however once I got back to the desk the worker ignored me and would not look up from their book. Eventually they did, not without making sure I knew it was an inconvenience for them, so l asked for a refund for the weekend. The worker stated that they would put in a request for the refund however no additional contact has been made and we have not gotten our money back. We were at the hotel for a maximum of 30 minutes. I have attempted to call the hotel to speak to the manager directly multiple times but each time have been told that they have gone for the day. Stay away from this one!
Stayed 2 nights in Mar 2024

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, amenities
The room was clean, and we loved having the hot tub to ourselves. The elevator was broken, which isn't too big of a deal, but I feel the front desk could of disclosed to us while watching us load our luggage on a cart knowing it was broken and we needed to just carry our things. But its all good!
Stayed 1 night in Mar 2024

6/10 Okay

Tana

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

Kendall, Logan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was the most unprofessional staff I have ever experienced
Stayed 1 night in Feb 2024

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Micah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole experience was terrible
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024

10/10 Excellent

Arricka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Madison

Disliked: Property conditions & facilities
I have never stayed at a hotel that has such thin walls. You could hear guests breathing in the next room.
Stayed 1 night in Dec 2023

10/10 Excellent

Humberto

Stayed 1 night in Jan 2024

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Connie

Travelled with family
Liked: Amenities
Decent breakfast
Stayed 2 nights in Jan 2024

8/10 Good

Basiyr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good place for the money. Free breakfast, and hot tub were good. Room comfortable for the night. Little noisy but just what we were looking for. Good stay. Employees very helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sheryl

Stayed 2 nights in Dec 2023

6/10 Okay

Cindy, Alpine

Stayed 3 nights in Dec 2023

10/10 Excellent

George

Travelled with family
Liked: Amenities, property conditions & facilities
I do like this hotel a lot. The front desk people is always nice and welcoming. The rooms are very spacious and clean. For the price is an excellent option.
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jayci

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Carmen, Carey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

KEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, easy access from the interstate. Thumbs up
Stayed 1 night in Dec 2023

8/10 Good

Bret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not consistent. Meat could be more done and eggs monitored for low levels
Stayed 7 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and fast food nearby.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds ,staff were super nice and helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Clancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice clean room. Quiet and peaceful.
Stayed 4 nights in Nov 2023

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Anderson

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price - poor in room amenities
The room was clean and neat but we ran out of toilet paper and tissues (half-size sheets!). We were disappointed that there was no daily room service without asking. The comforter was stained but we didn't notice until we made the bed on our last morning. Great selection of items for breakfast but the sausage was rubbery and they ran out of several items even though we were eating mid-way through the breakfast time. It just could have been better.
Stayed 2 nights in Nov 2023

8/10 Good

Gareldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet and clean. Bed was ok.
Stayed 1 night in Dec 2023

10/10 Excellent

aminiasi

Stayed 1 night in Nov 2023

10/10 Excellent

Kaitlin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Stayed 2 nights in Nov 2023

10/10 Excellent

David, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the spa immensely after a long drive from Texas.
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff person was very friendly
Stayed 1 night in Nov 2023

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023