Cricklewood Manor

5.0 star property
Luxury Pretoria guesthouse in Waterkloof with 3 outdoor swimming pools

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May 2024

Cricklewood Manor

Photo gallery for Cricklewood Manor

Executive Suite | Premium bedding, Tempur-Pedic beds, minibar, in-room safe
BBQ/picnic Area
Property entrance
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Coffee/tea maker

Overview of Cricklewood Manor

7.6

Good

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

193 Albert Street, Waterkloof, Pretoria, Gauteng, 181
  • Popular LocationBrooklyn Mall15 min walk
  • Popular LocationSpanish Embassy4 min drive
  • Popular LocationUniversity of Pretoria4 min drive
  • AirportJohannesburg (JNB-O.R. Tambo Intl.)29 min drive
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Room options

About the area

Pretoria

Cricklewood Manor is located in Waterkloof, a neighbourhood in Pretoria, and is in the entertainment district and on the riverwalk. The area's natural beauty can be seen at Austin Roberts Bird Sanctuary and Groenkloof Nature Reserve, while Breytenbach Theatre and State Theatre are cultural highlights. National Museum of Natural History and National Zoological Gardens of South Africa are also worth visiting. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.

What's nearby

  • Brooklyn Mall - 15 min walk
  • University of Pretoria - 4 min drive
  • Loftus Versfeld Stadium - 5 min drive
  • UNISA - 5 min drive
  • Time Square Casino - 7 min drive

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 29 min drive

Restaurants

  • Mugg & Bean - 4 min drive
  • Natural Life Health Shop And Deli - 16 min walk
  • Lucky Bread Company - 17 min walk
  • Kung-Fu Kitchen - 15 min walk
  • Crawdaddy's - 14 min walk

About this property

Cricklewood Manor

Luxury boutique guest house located in Waterkloof
18 holes of golf, a terrace and a garden are just a few of the amenities provided at Cricklewood Manor. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools
  • Free self-parking and extended parking
  • Limo/town car service, breakfast (surcharge) and 6 outdoor tennis courts
  • Express check-out, express check-in and a computer station
Room features
All 58 individually furnished rooms feature comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LED TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 6 outdoor tennis courts

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 6 buildings
  • Built in 2000
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: ZAR 680 per person (one-way)
  • Airport shuttle fee per child: ZAR 680.00 (one-way), (from 6 to 18 years old)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does Cricklewood Manor have a pool?

Yes, this property has 3 outdoor pools.

Is Cricklewood Manor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cricklewood Manor?

Self-parking and extended parking are free at this property.

What time is check-in at Cricklewood Manor?

Check-in start time: 2 PM; check-in end time: 10:00 PM. A 50% fee applies for early check-in (subject to availability). Late check-in is available from 10:00 PM to 2:00 AM for a fee.

What time is check-out at Cricklewood Manor?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Cricklewood Manor provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 680 per person applies.

Where is Cricklewood Manor located?

Located in Waterkloof, this luxury guesthouse is within 1 mile (2 km) of Brooklyn Mall and Austin Roberts Bird Sanctuary. Austrian Embassy and Embassy of Japanese are also within 2 miles (3 km).

Cricklewood Manor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Bianca

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Not a 5-star I imagined
Previously I have been to a 5-Star Manor in Mpumalanga and amazing 4-Star hotels which I felt they standard was just 5-Star. However this time around my 5-Star expectation was not met at all. The rooms are nice and big - really that's about the good thing I can say. However for a 5-star and with the COVID-19 outbreak; I expected a bit of attention to hygiene however the cleanliness was not up to standard in my personal view. And the cleaners themselves were not in sync - you will ask for assistance on something they wont know; and tell you they will check or get someone to come assist -- and you will wait to no avail. Personally the restaurant was more 3-star than 5-star for me; it wasn't really bad but it was not really wow when it came to the food... So overall, for us there was not 'wow' factor that we sometimes get at 4-Stars and this was 5-Star!
Stayed 3 nights in Mar 2020

10/10 Excellent

N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Lindokuhle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s spacious and clean
Stayed 1 night in Feb 2020

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Sinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 😉 The staff was efficient and very friendly The room was so clean,tidy and comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

Sho

Stayed 1 night in Feb 2020

2/10 Terrible

NICHOLAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful venue Staff and manager were very accommodating And made us feel at home. Breakfast was amazing A big thank you to the Manager ,Jackson and Jiana
Stayed 2 nights in Nov 2019

10/10 Excellent

Ancillah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019