Reception

Reviews of Hotel Augustus et Otto

4 out of 5
Hotel Augustus et Otto
Smíchov Na Celné 508/3, Prague

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 99 reviews" "
Rating 8 - Good. 40 out of 99 reviews" "
Rating 6 - Okay. 15 out of 99 reviews" "
Rating 4 - Poor. 10 out of 99 reviews" "
Rating 2 - Terrible. 3 out of 99 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a close walk to everything you need yet tucked away in a beautiful quiet street. Couldn’t have a better stay, staff were lovely.
Stayed 3 nights in Dec 2023

10/10 Excellent

PETER

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Robert

Liked: Cleanliness
Hotel was clean, quiet and great for transport links and shopping. Clean and basic, with friendly Reception staff. Shower was great, but bed not the comfiest. My rooms' door lock and key were difficult to lock and unlock. Apparently you had to push the key all the way in, jiggle it while turning! Some nights I couldn't lock it, so a glass on a chair pushed against the door had to do.
Stayed 3 nights in Apr 2023

4/10 Poor

Nino

Travelled with family
Disliked: Amenities, property conditions & facilities
If you have ever seen a 4-star hotel in your life, you will immediately know that this one is not it. This hotel is 2-2.5 star at most. We had a very bad-smelling and run down room - poor ventilation, too hot, shower cabin with heavy wear-and-tear yellow stains on the floor and pipes, stained window frames, no hand towels, very poor-quality toiletries, no working TV, half-broken towel holder and curtain holder, and the list goes on and on. Both receptionists appeared inexperienced and lost at times, although they were friendly and tried to help. The hotel was inexpensive, but I would have never picked it if the honest star ranking was provided. So, Expedia, stop misleading your customers with incorrect star rating of such properties!! Positive: firm mattress, elevator in the building, electric kettle (with 2 instant coffee sticks and 2 tea bags)
Stayed 1 night in Apr 2023

2/10 Terrible

Bahar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy upstairs Cold room Only one pillow Small blanket
Stayed 6 nights in Mar 2023
Response from Hotel Augustus manager on 31 Mar 2023
Good day, what does it mean noisy upstairs? In Hotel there is silence between 10 pm and 7 am. When booked a single there is one pillow and one blanket, in the wardrobe there is an extra blanket and one extra pillow. It is not a problem to require one more. About heating it was on till now, so working normally. You can easy turn on or put higher on your radiators or please ask us and we will be glad to assist you

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property was a good example of an old Czech building. It was pretty. There were a few really great staff. There were also some really poor staff. The room wasn’t cleaned everyday and there were additional charges on arrival. The room was dated and had two windows, one of which was missing a blind making it difficult to sleep.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Very Clean room & the staff was great!
Stayed 6 nights in Nov 2019

8/10 Good

Tali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bastante bien, a media hora caminando del Puente Carlos, tiene buen transporte público, hay un centro comercial cerca El hotel muy limpio, el desayuno está bien , no le sobra ni le falta nada.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
I didn't like multiple deposits being held for things. Having to put a deposit down for a safe key for instance seems unfair. Having to hand in your key when going out and buzzing back in was also an unnecessary burden. The rooms were mostly fine, however the shower leaked and there was no air conditioning.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only criticism I would have is that the lighting in the rooms was very bad (not strong enough)
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor room
They clean rooms every two days, in our first room the pole of the curtain broke and fall down on the bed....they didn’t repair it...we have changed room after asking for a change. Our first room was not a room but a bunker with no windows but skylight no cable tv
Stayed 4 nights in Sep 2018

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was spotless and staff were pleasant, enjoyed my stay
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel 20 mins from town
This hotel was clean, spacious and had everything we needed. Towels and bedding were very clean, bathroom was large, room was spacious with an extremely comfy bed and fabulously large windows! The mini fridge was useful. The staff are friendly and helpful. The luggage room was great and much appreciated at the end of our trip! Overall a great place to stay, a short walk from town and only 5 mins from metro. Highly recommend a stay here.
Stayed 3 nights in Jul 2018

8/10 Good

evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was ok. Very quiet. I did not notice the bar/lounge which was advertised. Only noticed the open door as I prepared to leave.

10/10 Excellent

Mr Ross c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a rather nice hotel. The people are nice and the breakfast is one of the best I’ve ever had!
Stayed 2 nights in Nov 2017

8/10 Good

missing, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quieter Street but close enough to do everything.
My first time in Prague and I had a great time. The hotel is a 5-minute walk to Andel train station on the yellow line and a mall. No air-conditioning in my room but a fan is provided and is adequate for my needs. Breakfast is awesome. Lots of variety.

10/10 Excellent

Victor, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
Great Location, amazing customer service!! Highly recommend. Will be back again.

8/10 Good

Maria E, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Prague
Good place to stay, close to metro and trams

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
good comfortable 2 night stay,hotel staff very friendly and helpful,only downpoint prices from mini-bar are a rip off.

4/10 Poor

Erin, NY

Disliked: Cleanliness, staff & service, room comfort
Not worth the price.
The hotel is in need of a renovation. The bed was uncomfortable and you could feel springs in it. The carpeting in the room was stained and dirty. The shower had mold on the floor. The building and location were nice and had parking but the staff was unfriendly and you have to leave your key at the front desk and wait for them to let you in every night which took an unreasonable amount of time. I've stayed in a lot of hotels, motels and hostels and I have a certain expectation based on price and location and this place did not meet that expectation. I was actually surprised by the good reviews.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad to have found this hotel
We stayed for 3 nights at the Hotel Otto (as locals call it) after a long trip. It was comforting to have English speaking staff willing to explain the public transit system and track down laundrette mats for us, etc..

8/10 Good

DBIGCAT, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Smichov, with inner court parking
We stayed at Hotel Augustus et Otto Hotel for 3 nights. They have an inner court parking for 6-8 cars, which was awesome - parking on the street seemed to be difficult. The hotel is half block away from the beautiful Vltava River, and walking distance to Ostrov Kampa (15 min.) and Mala Strana (25 min.). There is a metro (underground) station at only 5 minutes walking, for those who need to go further. The hotel and all the amenities were clean, all employees were very nice and helpful. We had breakfast included with a huge variety of foods to choose from. I think it was a very good quality for the price paid, great location, and parking!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The booking system at hotels.com does not work
We had booked the hotell long time before the trip. When we came to the hotel, we where just told that there where no room for us. This was a sad situation as we where tired and wante to put our luggage in the room, and go get some food. We got room in an apartment-house. Not this way we wanted to our stay in Prague to be. So tumb down for hotels.com. We tried to order other hotels that seemed to be available at hotels.com, but when we called, there where no rooms at all.

6/10 Okay

Octavian, Bucharest, Romania

Disliked: Property conditions & facilities, room comfort
Excellent hotel, but terrible apartment!
Strange name for a review? Well here's why: we booked the hotel for 3 nights. Upon arrival we were told that there was a problem with running water in the room we reserved, and for the first night (while the problem was being solved) we were put in an apartment - supposedly an upgrade! Well, that apartment (which by the way is situated in the building across the street from the hotel) was terrible! It has old doors, it is very cold (they had to give us an extra electric heater) and it has its own water heater which is small and holds enough water for one quick shower. The other two nights we were put back in the hotel, and there the room was excellent! Nothing to complain about. If you get to this hotel, refuse the apartment or ask for a discount if you have to accept it!

8/10 Good

David, Krakow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very enjoyable location and hotel

8/10 Good

PK, CT

Liked: Cleanliness, room comfort
Nice and quiet Hotel
The hotel is 5 min walk from public transportation which is convenient. The staff is helpful with information. I would come back and stay here again.

8/10 Good

Adrian, Bratislava

Liked: Cleanliness, property conditions & facilities
Great location
I stayed in a hotel for 5 nights. All was pleasant. It is a newer hotel for a great price. The biggest advantages are location and quiet.

10/10 Excellent

Glyn H., Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The hotel is close to a suburban centre, Andel, from where there are excellent metro and tram connections. The Andel metro station has an information office with efficient and helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel a short walk away from main areas
Our stay at Hotel Augustus et Otto was pleasant. The room was clean, if a bit dated, and had everything you could need. The reception staff gave us all of the information that we needed and even looked up a place where we could watch a football match. The hairdryer in our room didn't work so they gave us a temporary one straight away (albeit with a frayed cable). Overall, it is a pleasant hotel that is only a 10-15 minute walk from the central areas.
Bedroom

8/10 Good

Kelly, Bethlehem, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten track but well connected
This hotel was exactly what the reviews promised. It is not on top of the tourist section, but still a block off the Danube. A metro stop (Andel) and a series of tram connections make it easy to get around. Double room was huge, price was right. Had an early departure and they prepared a nice breakfast for me and also called a cab for the ride to the airport. I recommend!

8/10 Good

Wombath, Budapest, Hungary

Liked: Cleanliness, staff & service, room comfort
Good budget hotel for visiting the city
The Otto - at least with "off-season" prices - must be one of the best priced budget hotel in Prague. The location seems to be a littlebit far from the center, however the subway station Andel is only a 5 minute walk from there, and the neighborhood is quiet enough.

10/10 Excellent

Sanna

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Maria

Stayed 2 nights in Mar 2023

8/10 Good

Wenping

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura datata ma accogliente, personale gentile e disponibile. Pulizia ok. Abbastanza comodo ai mezzi pubblici e non troppo rumoroso all'esterno. Ci ritornerò volentieri.
Stayed 4 nights in Jul 2020

8/10 Good

S.A., Utrecht

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Zeer vriendelijk en behulpzaam personeel Een rustige locatie. Wel aan te raden. Ik ben zeer ontevreden over mijn boeking via Expedia.nl
Stayed 8 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia hat leider falsch informiert. Die Parkplätze als auch die Kur Taxe und das Frühstück haben wir separat bezahlen dürfen. Das Frühstück war groß in der Auswahl und die Damen im Service sind die ganze Zeit gesprungen um alles sauber zu halten! Top
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Bonne literie Ménage superficiel Petit déjeuner trop cher pour ce qui est proposé
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2019

4/10 Poor

Jörgen, Bromma

Disliked: Staff & service, property conditions & facilities
Billigt rum
Detta ställe är bra för en sak. Billigt rum.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No recomiendo este lugar las camas viejas, alfombras sucias, sin aire acondicionado .
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht gefallen hat mir das ich der Meinung war meine Übernachtung mit Frühstück gebucht zu haben und das Hotel mir sagte es sei keins in meiner Buchung. Das Angebotene Frühstück wollte man mir für 9 Euro verkaufen, welches ich zu überteuert für das Angebot empfand. Ansonsten war Personal und Service sehr freundlich.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
Mi hanno fatto pagare la colazione come extra, nonostante la piattaforma dell'hotel prevede la prima colazione gratuita per tutti. Hanno voluto 1.500 corone come cauzione restituite prima del check out. Si sono trattenuti 100 corone a persona come tassa di soggiorno nonostante la prenotazione fatta con Expedia ( mai più ) comprendeva tutto!!!
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
강에서 가까워서 위치가 좋았어요. 산책하기도 좋았고.구 시가지도 걸어갈수있고 중앙역도 가까워요.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
可以
還ok,距離比想像的遠了一點,不過門禁安全,早餐好吃。
Stayed 1 night in Oct 2018