Front of property – evening/night

Reviews of Oxford Suites Portland - Jantzen Beach

3 out of 5
Oxford Suites Portland - Jantzen Beach
12226 N JANTZEN DRIVE, Portland, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1045 reviews" "
Rating 8 - Good. 233 out of 1045 reviews" "
Rating 6 - Okay. 55 out of 1045 reviews" "
Rating 4 - Poor. 37 out of 1045 reviews" "
Rating 2 - Terrible. 35 out of 1045 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The breakfast was delicious, the pool was great, free parking and comfy beds. The location was excellent, we were a 5 min drive from many stores and very close to the freeway entrance but still nice and quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cooper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Vernon

Liked: Staff & service
Disliked: Property conditions & facilities
Noisy air conditioner, broken elevator, broken ice machine, power out for several hours, staff argued with me when I asked for my room to be cleaned and said they were too busy with checkouts to do that for me. On the plus side, several staff were friendly and greeted me by name. Breakfast area was absolutely trashed and no one seemed interested in cleaning it up. Also most of the food and breakfast supplies were depleted and not refilled.
Stayed 2 nights in Mar 2024

6/10 Okay

KIFLEMARIAM

Liked: Property conditions & facilities
The staff who check-in are welcome people.
Stayed 2 nights in Mar 2024
Response from GM on 26 Mar 2024
Hello, KiflemariaMThank you for your kind words about our front desk team! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope we can wow you on the entire experience, next time you're in Portland.Sincerely, Dante Ortiz, General Manager

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kar Chow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Hello, Kar Chow. Thank you for the EXCELLENT review! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, easy parking, sketchy area
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Hello, Matthew,Thank you for your review and leaving feedback on your experience, as it helps us to provide the exceptional experience that is our goal. Your concerns about the area have been passed on to the appropriate department for review purposes. As always, we invite you to stay with us again and hope the experience inside our hotel outweighs the neighborhood!Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Deon Watson

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s a perfect location with multiple dining options
Stayed 1 night in Feb 2024
Response from GM on 26 Mar 2024
Hello, Deon, Thank you for your kind words! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope to have you stay with us again soon! We hope you enjoyed the food and beverage experience and can't wait to serve you again! :)Sincerely, Dante Ortiz, General Manager

6/10 Okay

Kirisimasi K

Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Dante on 14 Mar 2024
Thank you for taking time to leave us a review for your recent stay at our Oxford Suites Portland! We hope you enjoyed all our amenities, and if you have any details you'd like to share to help us improve, please let us know!Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dante on 14 Mar 2024
Dallas thank you for the 5 star review! We are glad everything was great for your stay and experience at our Oxford Suites Jantzen Beach hotel. Please come back and visit us on your next trip through Portland!Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
I THOUGHT THE SUITES WERE AN EXCELLENT VALUE; ENJOYED HAVING THE BREAKFAST & SOME EVENING FOOD OPTIONS SINCE NO EATING OPTIONS REALLY WALKABLE. ROOMS WERE VERY COMFORTABLE AND THE STAFF WAS VERY PLEASANT
Stayed 4 nights in Feb 2024
Response from Dante on 14 Mar 2024
Carol we are so glad you enjoyed your stay in Portland! We know eating out when you're traveling can be an added burden- so we're delighted you were able to enjoy our on site options. Don't forget for future visits we are happy to take you to nearby dining options in our shuttle, too! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I enjoyed the pool and hot tub as well as the free drinks and breakfast. Also, the personalized shampoo & conditioner etc..
Stayed 1 night in Mar 2024
Response from gm on 14 Mar 2024
Thank you for taking time to review your recent stay, Karina! We are delighted you were able to enjoy many of our amenities, as part of the Oxford Suites experience. Travel safely and we hope to welcome you back soon!Sincerely, Dante Ortiz, GM

10/10 Excellent

Kowshik

Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Hello, Thank you for taking time to leave us a 5 star review about your recent experience! We are happy to hear that you enjoyed your stay at Oxford Suites Portland, and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really friendly I like the food they had in the hotel everything was clean they had good customer service not rude at all. The suite was clean and modern I will stay there again next time I come.
Stayed 2 nights in Mar 2024
Response from gm on 14 Mar 2024
Laura, thank you for your kind words! I am personally grateful you had good experiences with our team members- we pride ourselves on exceptional hospitality here in Portland! Please travel safely and let us know when we can welcome you back to Oxford Suites for future visits!Sincerely, Dante Ortiz, GM

10/10 Excellent

Margo Yakovyshenko Larysa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully renovated! Super clean. Breakfast was really great with made to order omelette station! happy hour cocktails were just a cherry on top. 11min to downtown. Free self parking. Pool was chilly, but hot tub and sauna were great.
Stayed 1 night in Mar 2024
Response from gm on 14 Mar 2024
Margo, what an amazing review you've left for our hotel! Thank you so much for taking time and sharing your experience with us and other travelers! We are delighted you enjoyed all our food and drink options, and our location for all your adventures. Please travel safely and come back to visit us soon!Sincerely, Dante Ortiz, General Manager

6/10 Okay

Inna

Stayed 1 night in Feb 2024
Response from GM on 26 Mar 2024
Hello, Inna, Thank you for your review as we value our guests' feedback and helps us to provide the exceptional experience that is our goal. Your experience seems to have been lower than we'd expect and would greatly value any details and feedback on how we can improve. As always, we invite you to stay with us again. Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was so nice to be able to get a drink at the bar and eat dinner at the hotel. The breakfast was very good also.
Stayed 1 night in Feb 2024
Response from Dante on 14 Mar 2024
Thank you for taking time to leave us a great review, and sharing kind feedback about your experience! We hope to welcome you back on future visits to Oxford Suites, Sandra. Best wishes, Dante

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was top notch - many hot options, including made-to-order omelettes, bar/eating area was very clean. Room was also very clean, high quality toiletries in dispenser bottles in the bathroom (thank you for limiting plastic waste). Given the proximity of the bridge I would have expected lots of road noise but it was very quiet. Would definitely stay again. I did overhear staff working with a guest whose car had been broken into overnight (apparently window smash & grab on a rental). I'm not sure what tempting item had been left in plain sight, but the staff was very professional working with the impacted guest.
Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
Thank you, Ellen for leaving us a 5 star review! We appreciate your praise for breakfast and our clean hotel! We will pass along your kind words to all of our team members :) We are happy to hear that you enjoyed your stay in Portland, and hope to have you stay with us at Oxford Suites again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff was helpful and friendly. The room and facilities were clean and accommodating. I stayed 3 additional nights and the staff made it possible for me to stay in the same room at a great rate. Thank you!
Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
Hello, Josh, Thank you for your kind words! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach. Thanks for the great feedback about our team and the hotel cleanliness - we will pass along the praise! We hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Gordon

Travelled with partner
Liked: Amenities
Your shuttle drivers are great and we really appreciated them Loads.
Stayed 2 nights in Feb 2024
Response from GM on 19 Mar 2024
Good Evening Gordon, Thank you for your kind words! We are happy to hear that you enjoyed our shuttle services, and that the team was hospitable for you! We hope you enjoyed Portland and look forward to your next stay at Oxford Suites Jantzen Beach. Sincerely, Dante Ortiz, General Manager

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024
Response from Dante on 14 Mar 2024
Thank you for the review Anthony! Please consider coming back to stay with us in Portland again soon. Our goal is to wow our guests and provide an exceptional experience. We hope you enjoyed the hospitality and will return to us on future travels. Sincerely, Dante Ortiz

10/10 Excellent

Delbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Good and friendly staf.
Stayed 2 nights in Feb 2024
Response from GM on 18 Mar 2024
Hello Delbert, Thank you for taking the time to leave us a 5 star review. We are so glad you enjoyed your stay in Portland and will pass your kind words along to the team. Enjoy safe travels, and we look forward to welcoming you back next time! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Oksana, Roseville

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel. Nice staff
Stayed 1 night in Feb 2024
Response from GM on 19 Mar 2024
Oksana, Thank you so much for your kind words! We are thrilled to hear you enjoyed our cleanliness and will pass along your praise to our team members! Please come visit us again on your next trip to Portland. :) Sincerely, Dante Ortiz, General Manager

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, nice modern rooms and amenities, nice showers, excellent free breakfast buffet, free drink ticket for the bar, limited but very reasonably priced food menu, had a killer 1/3 lb. bacon burger with a very good large side garden salad for $16, had a long wait to check in due to only 1 front desk person, you will hear some airport noise, lots of fast food within walking distance
Stayed 1 night in Feb 2024
Response from GM on 19 Mar 2024
Hello, KevinThank you for taking time to leave us a review and sharing such good feedback about your stay with us! We will absolutely pass along the praise to our kitchen team about the Oxford Burger! :) We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Ferris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before. We love how close it is to everything and the hotel is great and convenient
Stayed 2 nights in Feb 2024
Response from GM on 19 Mar 2024
Hello, Ferris, Thank you for your kind review, we appreciate you sharing your experience! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and our location - close to Vancouver Waterfront as well as Downtown Portland. Come visit us soon for your next trip! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Banhsa

Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice, quiet and clean. For the price being you get breakfast and for the evening you get a free drink of your choice.
Stayed 1 night in Feb 2024
Response from best, Niki Rooms Division Manager on 14 Feb 2024
Banhsa, Thank you for taking the time to leave us such a lovely review. We are delighted you enjoyed your stay with us and we look forward to hosting you again in the future!

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from best, Niki Rooms Division Manager on 14 Feb 2024
Jose, Thank you for leaving us a 5 star review! We are happy to see you enjoyed your stay with us! We look forward to seeing you again in the future!

10/10 Excellent

MaJessaneil, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy our stay in this hotel.
Stayed 1 night in Dec 2023
Response from GM on 19 Mar 2024
Hello, Ma Jessanell, Thank you for your kind words! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope to have you stay with us again on future travels! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Check in was easy, our room was very nice and was clean, loved the drink vouchers, the bar was great and so was dinner, the continental breakfast was great!
Stayed 1 night in Jan 2024
Response from GM on 19 Mar 2024
Hello, Shayla. Thank you for your kind words! We are happy to hear that you enjoyed many of our amenities during your stay at Oxford Suites Portland. We appreciate the praise and feedback and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Great place to stay, especially if your traveling with children.
Stayed 2 nights in Jan 2024
Response from GM on 19 Mar 2024
Hello, Cynthia, Thank you for your kind words! We are delighted to have the praise for our team and to hear that you and your family enjoyed our Portland hotel. We look forward to welcoming you back to Oxford Suites Jantzen Beach again soon!Sincerely, Dante Ortiz, General Manager

8/10 Good

John, Glastonbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was relatively new and in good shape. We didn't like the lighting for the bathroom mirror. It didn't light up your face at all. The breakfast had a very limited selection: eggs, potatoes, sausage, pancakes and only one selection for sweet rolls. Our room wasn't clean. There were crumbs on the rug.
Stayed 4 nights in Jan 2024

10/10 Excellent

Edward, Mountain VIew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Dec 2023
Response from GM on 19 Mar 2024
Hello, Edward, Thank you for taking the time to leave us a 5 star review. We are so glad you enjoyed your stay in Jantzen Beach and will pass your praise along to the team. Enjoy safe travels, and we look forward to welcoming you back next time you're in Portland!Sincerely, Dante Ortiz, General Manager

4/10 Poor

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I drove up to Portland to meet my daughter who was coming in from Seattle. Since I wasn't sure about the traffic, I arrived at 2:50 for a 4 pm check in. They said my room was ready, but I had to pay $20 to check in early. I said fine, and they gave me a bill for $33 and explained it included taxes. We are extremely "light" usage guests - we don't eat breakfast, didn't drink coffee or tea, didn't have a dog or use exercise room or pool, my daughter took a shower, I did not. We won't be staying there again.
Stayed 1 night in Jan 2024

8/10 Good

Melinda

Business traveller
Young woman at the front desk deserves a raise. She’s lovely. 1/18/24
Stayed 1 night in Jan 2024
Response from GM on 19 Mar 2024
Hello, Melinda! Thank you for your kind words! We will absolutely pass along the praise to our front desk team and are happy to hear you had such great interactions. We hope to welcome you back to stay with us in Portland again in the future.Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Amber

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amber

Stayed 1 night in Jan 2024
Response from GM on 19 Mar 2024
Hello, Amber-Thank you for taking time to leave us the 5 star review! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

larry

Stayed 1 night in Jan 2024
Response from Dante Ortiz on 9 Feb 2024
Hello, LarryThank you for taking the time to leave us a review. Enjoy safe travels, and we look forward to welcoming you back next time! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Yazel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dante on 22 Feb 2024
Hello, Yazel, Thank you for taking time to leave us a great review! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

4/10 Poor

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfy, everything appeared clean, the staff was friendly and i would stay here again.
Stayed 2 nights in Jan 2024
Response from Dante on 22 Feb 2024
Hello, Christie, Thank you for your kind words- ecstatic to hear you enjoyed our updated rooms and our super comfy beds! We appreciate you taking time to leave a review that you enjoyed your stay at Oxford Suites Jantzen Beach, and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service complementary welcome drinks and free hot breakfast nice room
Stayed 1 night in Jan 2024
Response from Dante on 22 Feb 2024
Hello, Simon, Thank you for your kind words! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and were able to enjoy drinks and our breakfast! We hope to have you stay with us again soon. Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Hom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience while living there. The breakfast was ok. It is a quite and safe place.
Stayed 1 night in Dec 2023
Response from Dante on 22 Feb 2024
Hello, Hom, Thank you for your kind words! We are happy to hear that you enjoyed staying with us and are glad you felt safe and comfortable! We hope you'll come back to visit us in Portland again. Safe travels and thank you for taking time to leave your review!Sincerely, Dante Ortiz, General Manager

10/10 Excellent

Kunhao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff were very friendly. The pool, hot tub, and dry sauna were very relaxing and clean. Breakfast was good with a choice of what you want in your omelette, a choice of eggs, sausages, bacon, and potatoes.
Stayed 2 nights in Dec 2023

10/10 Excellent

tony

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

jay, happy valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John R

Stayed 2 nights in Dec 2023

6/10 Okay

Feliciito

Liked: Room comfort
Some Issues, but Good Breakfast.
We are senior citizens and the Front desk was not aware of my my written room request of bottom floor room and a walk in shower. We did NOT get our request although the room was available. The toilet flush had a plumbing problem and had to be double flushed to clear. We also had an ear piercing fire alarm go off late at night that got us dressed and had to exit the hotel for our safety. Rumor is that it was a false alarm. There was no warning or explanation for the fire alarm.
Stayed 2 nights in Dec 2023