Breakfast, lunch, dinner served; Italian cuisine
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Reviews of Holiday Inn Poplar Bluff, an IHG Hotel

3 out of 5
Holiday Inn Poplar Bluff, an IHG Hotel
2781 N Westwood Blvd, Poplar Bluff, MO

Reviews

8.8

Excellent

Rating 10 - Excellent. 296 out of 560 reviews" "
Rating 8 - Good. 183 out of 560 reviews" "
Rating 6 - Okay. 49 out of 560 reviews" "
Rating 4 - Poor. 18 out of 560 reviews" "
Rating 2 - Terrible. 14 out of 560 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Debra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Very friendly staff, clean rooms and close to many businesses. The elevators sound like they may need service and the key card readers had issues on some interior and exterior doors. Overall very enjoyable stay, not disappointed would return and recommend to others .
Stayed 2 nights in Apr 2024
Response from Jackie on 15 Apr 2024
Thank you for the wonderful review!

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service
It was fine.
Stayed 2 nights in Apr 2024
Response from Jackie on 9 Apr 2024
Thank you!

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Parking was very accessible and room was very quiet
Stayed 1 night in Mar 2024
Response from Jackie on 1 Apr 2024
Thank You!!

8/10 Good

wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jackie on 27 Mar 2024
Thank You!

6/10 Okay

Charles

Stayed 2 nights in Mar 2024
Response from Jackie on 4 Apr 2024
TY

8/10 Good

Brian

Stayed 1 night in Mar 2024
Response from Jackie on 4 Apr 2024
TY

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jackie on 10 Feb 2024
Thank you!

6/10 Okay

melvin

Stayed 1 night in Dec 2023
Response from Jackie on 27 Dec 2023
Thank you for your feedback.

10/10 Excellent

Lisa, Murfreesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jackie on 8 Dec 2023
Thank You!!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very clean and comfortable
Stayed 1 night in Dec 2023
Response from Jackie on 8 Dec 2023
Thank You!

10/10 Excellent

Kathleen G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Clean, convenient location, friendly staff.
Stayed 3 nights in Nov 2023
Response from Jackie on 27 Dec 2023
Thank you!!

8/10 Good

Alexandro

Stayed 1 night in Nov 2023
Response from Jackie on 10 Feb 2024
Thank You!

10/10 Excellent

scott, crandall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jackie on 31 Oct 2023
Thank You!

8/10 Good

Nicole

Stayed 1 night in Oct 2023
Response from Jackie on 16 Oct 2023
Thank you!!

10/10 Excellent

Jaelithe, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister-in-law and I would have preferred less firm beds, but other than that, it was a very nice hotel. They had extra special touces, like toewls folded into shapes. The bath math and a washcloth were folded to resemble a swan! The on-site restaurant did a great job decorating for Halloween. Our waitress was excellent and so were their pasta dishes!
Stayed 1 night in Oct 2023
Response from Jackie on 13 Oct 2023
Thank you for this wonderful review. I will share your kind words with my team. They will be thrilled that you mentioned their towel animals. Hope you return to stay with us.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling with a 20ft Uhaul. Plenty of room to park. And McDonalds just across the park lot!
Stayed 1 night in Oct 2023
Response from Jackie on 11 Oct 2023
Thank you for the wonderful review. We have the best parking for anyone traveling in a large vehicle or towing.

10/10 Excellent

Cathy

Stayed 1 night in Sep 2023
Response from Jackie on 16 Oct 2023
Thank you!!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jackie on 25 Sept 2023
Thank You!!

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities
Always love staying here. They have a great breakfast and we always love swimming in their pool! Friendly staff and just very clean facility.
Stayed 1 night in Sep 2023
Response from Jackie on 12 Sept 2023
Thank you for the wonderful review. So happy you enjoy your stays.

6/10 Okay

adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jackie on 1 Sept 2023
So sorry we did not earn a 5 with your stay. Please stay again so we can better our service to you.

8/10 Good

Yan, DIAMOND BAR

Travelled with family
Liked: Cleanliness, staff & service
not bad.
Stayed 1 night in Aug 2023
Response from Jackie on 25 Aug 2023
Thank You!

10/10 Excellent

Craig

Stayed 1 night in Aug 2023
Response from Jackie on 12 Sept 2023
Thank You

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was perfect for our situation of traveling with 5 people.
Stayed 2 nights in Jul 2023
Response from Jackie on 7 Aug 2023
So happy you enjoyed your room. Looking forward to your next stay.

6/10 Okay

Marion

Travelled with family
The attached restaurant was very good. The food was excellent. It was very convenient to have it close by.
Stayed 1 night in Jul 2023
Response from Jackie on 21 Jul 2023
Thank You!

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Absolutely loved the room. Very comfortable! Very clean!
Stayed 1 night in Jul 2023
Response from Jackie on 12 Jul 2023
Thank you for the fantastic review!

10/10 Excellent

Anna

Stayed 1 night in Jul 2023
Response from Jackie on 21 Jul 2023
Thank You!!

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jackie on 5 Jul 2023
:)

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jackie on 19 Jun 2023
Thanks!

8/10 Good

Constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing was that my 3 year old granddaughter killed a cockroach on the floor in the dining room where we had vouchers and the staff were nice, but not as friendly as they were with their regulars. Also I have not received my security deposit back as of yet and I have been checked out for over a week.
Stayed 3 nights in Jun 2023
Response from Jackie on 12 Jul 2023
Thank you for the review. I am so sorry for your experience in our restaurant. I will share your concerns with the restaurant managers.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is our hotel we always stop at
This is our go to hotel. Always clean people are friendly only complaint this time was I kept rolling into my husband. Mattress is worn out.
Stayed 1 night in Jun 2023
Response from Jackie on 2 Jun 2023
Thank you for the review. We will check on that mattress, it may need rotated. Hope to see you soon.

10/10 Excellent

Tana-Lee

Stayed 1 night in Jun 2023
Response from Jackie on 21 Jul 2023
Thank You!

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were courteous and helpful. The hotel room was nice and clean and I enjoyed breakfast.
Stayed 1 night in May 2023
Response from Jackie on 29 May 2023
Thank you for the fantastic review!

8/10 Good

Starla

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was average, a little high priced for the condition of the place
Stayed 1 night in May 2023
Response from Jackie on 23 May 2023
Thank you for your review

8/10 Good

Jim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and centrally located.
Stayed 1 night in May 2023
Response from Jackie on 23 May 2023
Thank you for the review!

8/10 Good

scott

Stayed 2 nights in May 2023
Response from Jackie on 19 Jun 2023
Thanks

2/10 Terrible

Bill

Stayed 1 night in Apr 2023
Response from Jackie on 24 Apr 2023
:(

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jackie on 24 Apr 2023
Thank you!

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Meh
It was a holiday inn. What else is there to say? It was fine for just an overnight stop. I think it met my expectations but wasn’t anything fabulous. Room was clean. Pool water seemed a bit sketchy but my 9yr-old daughter tried it anyways. She only lasted about 20 minutes and wanted to leave. Staff was friendly.
Stayed 1 night in Mar 2023
Response from Jackie on 27 Mar 2023
Thank you for the review. I appreciate your honest feedback. We will work on our impression skills. Hope to see you again.

10/10 Excellent

michael

Stayed 1 night in Mar 2023
Response from Jackie on 14 Mar 2023
:)

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Jackie on 14 Mar 2023
:)

8/10 Good

ISAAC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is convenient to my meeting. It was clean and quiet. The rooms are of good size and the bed is comfortable. I wish that the TV had more/better choices in channels or the option for me to access my streaming services. The fitness room was adequate. Having a hotel on site that was open for breakfast and dinner is a huge plus. The breakfast buffet was fairly good and there was the option of ordering off the menu as well. Even though it was a $3 up charge on the stay, it was a great value.
Response from Jackie on 10 Jan 2023
Thank you for the great detailed review! We appreciate your business.

8/10 Good

ISAAC

Stayed 1 night in Jan 2023

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice visit!
Stayed 1 night in Dec 2022
Response from Jackie on 26 Dec 2022
Thank You!!

10/10 Excellent

Trystn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Response from Jackie on 26 Dec 2022
:)

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Jackie on 22 Dec 2022
Thank you!

10/10 Excellent

Rajalekshmy P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the suite and there was plenty of room! Fridge had a weird smell, but we had brought a cooler. Room has microwave and that was a plus. Recently been to some places that you would think would have microwaves and they didn’t.
Response from Jackie on 21 Dec 2022
Thank you for the wonderful review. Hope to see you soon!

10/10 Excellent

Diane, Poplar Bluff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Nicki, madison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Don’t pay $8 for the breakfast Very limited on your choice from the menu at the restaurant and slow service.
Stayed 1 night in Oct 2022
Response from Jackie on 31 Oct 2022
Thank you for the review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midwest traveler
Terrific handicapped accessible room, but it wasn’t even close to the elevator
Stayed 1 night in Oct 2022
Response from Jackie on 17 Oct 2022
Thank you for the great review. The accessible rooms are located close to the stairwells. During a fire the elevators do not work.