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Reviews of Park Hotel California

4 out of 5
Park Hotel California
Statale Aurelia km 338, Madonna dell'Acqua, San Giuliano Terme, PI

Reviews

5.6
Rating 10 - Excellent. 7 out of 105 reviews" "
Rating 8 - Good. 24 out of 105 reviews" "
Rating 6 - Okay. 29 out of 105 reviews" "
Rating 4 - Poor. 27 out of 105 reviews" "
Rating 2 - Terrible. 18 out of 105 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

DMC, Washington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY HORRIBLE
The room was a *non-smoking* room, but smelled like cigarette smoke, among other bad smells. The bed smelled like urine. The sheets were sticky. It was loud. I lasted less than an hour before getting online and booking a different hotel for the evening. There was mold on the walls. The hotel is not as advertised at all. I hope that travelocity pulls it off their listings. I hope no one else books it thinking they are booking a decent place and getting an absolute dump. I have stayed in nicer hostels in developing nations. Also they advertise wifi, there is no wifi. Or air conditioning. I wish I would have snapped a few photos before rushing off to the other hotel. The photos on here are nothing like what you actually get at the place. COMPLETELY AWFUL. DO NOT BOOK A ROOM AT THIS HOTEL. The staff also was unfriendly. Completely false advertising.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a good experience at all a really horrible hotel with horrible staff

6/10 Okay

Verified traveller

Liked: Staff & service
Very dated hotel. Good breakfast. Great staff. Rooms were hot. Sheets were very old. No way this is a 4 star hotel. Orbitz got this rating very wrong.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Basic but friendly staff
Staff were friendly and helpful. Room was basic and old looking not very clean. Weird rule that you have to wear a swimming hat in the pool. Only breakfast available no dinner or lunch. Short taxi ride to centre.

10/10 Excellent

Robert, Milton Keynes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling in Pisa
I have stayed at Park Hotel California before. Good value for money. Plenty of car parking should you be driving. I prefer not to drive in Italy. The bus (Lam Rossa) goes past the entrance. You can get the bus either at Airport, Train Station or outside "leaning Tower".

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No to be recommended. Staff not nice. Not shower.
No shower. Dirty, terrible breakfast, staff not nice. I will not recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

nicola, essex

Disliked: Property conditions & facilities, room comfort
disappointing
the parking didnt seem particularly secure, the accommodation blocks were dingy and not well lit. the room was extremely basic. the bathroom was stupidly small - the toilet was suitable for a child and the shower cubicle was so small - if anyone of any weight tried to get into it, they wouldnt succeed. the shower also produced a pathetic dribble and took over 5 minutes to get even remotely warm. the concierge didnt seem that bothered when i told him the next morning. the was a loud electrical buzz that continued all night which emanated from the fuse box. the only positive was that it was clean

4/10 Poor

Aleksandra, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very basic park hotel
Pictures presented on the website were not matching hotel description. This is not 4 star hotel!!! Maybe 2 the most! Very basic, breakfast very poor.... Will not recommend this place to friends.

8/10 Good

inderjeetchawla, india

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
GOOD
NEED TEA MAKER IN THE ROOM

4/10 Poor

Adester, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Star? Not in a million years - More like 2 Star
Booked this hotel based on its rating - 4 Star and how it looked on the Website. Be warned. Manage your expectations and you will be fine. The hotel is Very Tired and in desperate need of modernising. Our room smelt of stale cigarettes and the decor is from about 20 years ago. On the plus side the chap on reception was very polite and very friendly. Breakfast is very basic, but does the job.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good value hotel for family
Good value for money,pleasant environment,easy access to central Pisa.Avoid the restaurant meals,not good!

4/10 Poor

Gabriel, Boca Raton

Disliked: Staff & service
Internship in Pisa
It was not good because the hotel have a big problem with the air conditioning and I have to move to another room smaller.

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was clean, It's a very good location.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a Red Light Area! Dont' stay!
Horrible hotel, it's in a red light area, with hookers right outside. Plus A/C was't working, and we're transferred to a different room at 1am in the morning. No help given we had infants and several luggage to be moved.

2/10 Terrible

pn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the website looks great, but in reality not
Rooms with cigarret smell, bed unconfortable, pillows too hard, breakfest poor.

4/10 Poor

2012

Motel 6
This is not a four star hotel at all. Very old highway hotel. Plus free wifi , close to highway entrance and close to industrial zone

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel definitely should not be rated three star, in fact, you need to take the hotel off your list if you want to keep customers using hotels.com. When we arrived at the desk to check in it appeared we were bothering the two at the desk as they were busy doing other things. We stood there and were not greeted and waited for either of the two to say something and finally I said can someone check us in. We practically had to had feed them waht we wanted to do. Strange!!! Then the room was filthy, the carpet had not been cleaned I don't think ever. We had a live bug crawling in our room, the airconditioner was not adequate, the bathroom shower was so small that if you tried to soap yourself you would turn the water off hitting the handle. We have never seen a shower so small. Our bathroom window would not close or lock and we were on the first floor plus the mesquetos (sp) could get in. The windows were so old and filthy it was discusting. Of all our travels around Italy this was the only hotel we had issues with. You need to take them off your list immediately.

2/10 Terrible

Kulbinder, Denmark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse 4 star I have seen... this is a 1 star or 2
I was very disapointed 1. No Iron you can borrow 2. Fridge was not working (it was 35Degr outside) 3. Damp in the bathroom and in the actuall room coming from the bathroom walls... 4. stunk of damp (ended up buying candles that gave a nice smell to the room) help a bit... 5. No tea kettle to make tea of coffee 6. we got water in a bottle everyday, but why bother as it will be too hot to drink (fridge is not working!) 7. Even a 3 Star in Venice is 10 x better! 8. Old 14inch TV (Flat screen in 3 stars now-a-days) 9. Room was too small. 10. If you book, you will regret, especially if you are looking for a 4 star!

8/10 Good

A, Barnsley

Liked: Staff & service, property conditions & facilities, room comfort
Access Egress
It was very difficult turning into the hotel coming on the opposite side of the road from the Pisa North motorway exit. It was even worse turning out to continue into the town. This was the only problem we found.

8/10 Good

Anonymous

Liked: Cleanliness
The hotel have improved maintenance,
The hotel have improved maintenance, changed TV sets, added SKY, now should be a time for ....A small fitness center and free internet, it will be a great step forward.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs improvement
Hotel on the outskirts of Pisa, accessible by local bus. It's a Best Western that's is need of a facelift. The carpeting was old and seemed moldy. It seems the place was more of a compound rather than a relaxing hotel experience. The restaurant food was excellent (but spendy). The staff was very nice, but overall was not impressed.

2/10 Terrible

LUIGI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da evitare
Delusione totale struttura fredda e veramente sporca bottigline d'acqua in camera già usate moquette sudicia a colazione frutta marcia

4/10 Poor

eric

Disliked: Staff & service, property conditions & facilities, room comfort
Un camping a eviter
**** de camping, pas d'hôtel a éviter donc, la piscine est une municipale avec de nombreux bus scolaire quivuymvienent bonnet obligthire

8/10 Good

Giovanni, cremona

posizione super
Logistica perfetta...condizioni hotel più che adeguate...gentilezza sobria...tornerei senza dubbio...da migliorare Windows Wi Fi nelle camere

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trop petit, pas d'espace pour bouger, tapis qui sent mauvais, douche qui malpropre et sans pression. A déconseillé fortement.

6/10 Okay

mohamed, Casa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il faut des casaques pour la piscine
Un hotel viellot mais piscine propre mais nécessite des chapeaux

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Einfache Unterkunft !
Die Ausstattung ist keine 4 Sterne Wert!

6/10 Okay

Knud, Knebel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ingen wow oplevelse
Billederne snyder og hotellets generelle orden omkring haverne er bare ikke tilstede. Stedet ser trist ud . Ingen bar om aftenen ... Trænger til nye senge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Prachtige ongeving
Prachtige gebouwen, parken en voorzieningen. Kamers zijn erg gedateerd, bedden zijn dun en oud. Mooi Zwembad met bar en lig weidde.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Lite skabbigt,,,resturang och bar stängda...

2/10 Terrible

Michael, Rotterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achterstallige barakken
Na een lange reis kwamen wij aan bij het hotel, eerste indruk is prima en de receptie ziet er netjes en verzorgd uit. Wij hadden onze koffers uit de auto gehaald en bij het check-in kwamen wij erachter dat onze kamer niet in dit gebouw zou zijn, maar een 100 meter verderop in een soort van barakken. Koffer opnieuw in de auto geladen en naar het gebouw gereden, vanaf buiten zag dit er oud en vervallen uit, en dit was precies hetzelfde binnen. Nadat we de gangdeur opende, kwam er een muffe penetrerende lucht die niet te houden was, snel doorgelopen naar onze kamer deur en deze open gedraaid.. De geur in de kamer was iets minder maar niet om fantastisch te noemen voor een 4 sterren HOTEL. We hebben de hele dag de kamer geventileerd en nog was dit niet voldoende. De kamer is oud en klein, vlekken op het tapijt. Het was 36 graden en wij gingen meteen door naar het zwembad, waar wij erachter kwamen dat een badmuts VERPLICHT is, deze zijn aan te schaffen voor 3 euro per stuk, complete onzin voor een 4 sterren hotel, het lijkt net of je in een inrichting zit en zwemt. Mijn vriendin kon niet in het zwembad omdat zij lang haar heeft, en de badmuts die verkocht werd, waren te klein. Hierdoor werd zij genoodzaakt om te pootje baden aan de zijkant... Zelfs dit was amper mogelijk omdat het water een meter onder de rand staat, zo kon ze alleen met d'r tenen het water aanraken. Receptionist wilde mij niet helpen met het reserveren van een tafel bij een restaurant in de buurt. (Italiaans)

4/10 Poor

couple decu, Grenoble

Disliked: Property conditions & facilities, room comfort
Hotel vieillot
Hotel juste catastrophique au niveau équipements, fourmis dans la chambre. Petit dejeuner moyen

4/10 Poor

Dominique, Hendaye

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel decevant
Cet hotel a un grand besoin de renovation , hotel vieux mais proche du site touristique de Pise

6/10 Okay

JEAN-LOUP, Nancy

Liked: Staff & service
Bon rapport qualité/prix
La climatisation ne fonctionnait pas.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
還好
飯店人員親切

4/10 Poor

Piet, Hamburg

Disliked: Cleanliness, property conditions & facilities, room comfort
Nicht nochmal in diesem Hotel !!!
Altes Hotel nach amerikanischem Motel/Lodge Vorbild. Die 4-Sterne gibt es nur bei Nacht und klarem Himmel. Der Betrieb hat den Anschein, als wären Personal und Gebäude auf dem Stand von vor 20 Jahren stehen geblieben. Für Zimmer und Service gibt es maximal 2 Sterne. Das Hotel liegt direkt an der Superstrada und in der Einflugschneise. Entsprechend ist der Lärmpegel.

6/10 Okay

M, noordbrabant

Disliked: Property conditions & facilities
Goed hotel als je op door reis bent.
Vond het hotel zeker geen 4 sterren waard, kon beter onderhouden worden. Was een soort barak waar ze 4 kamer in gebouwt hadden en de kamers waren gehoorig. Het ontbijt vol deed ook niet er was een warm en koud buffet belooft maar alleen een matig koud buffet. Had deed gezegd en er werd verteld dat er een andere eigenaar in zat. De kamer was schoon en elke dag werd het bed verschoond. Het is een goed hotel als je op door reis bent, maar niet voor 14 dagen.

4/10 Poor

matteo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Christiane, Wittenberg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katastrophe
Sehr enttäuschend. Dieses Hotel hat keine 4 Sterne verdient. Wir waren zu Dritt (2 Er. + 1 Kind). Dieses "Hotel" erinnert an ein Kinderferienlager. Es sind mehrere kleine "Bungalows" / Wohneinheiten, sehr hellhörig. Wir konnten jedes Wort aus den Nachbarzimmern verstehen. Sehr kleine dunkle Zimmer, extrem kleines Bad - allgemein schon sehr in die Jahre gekommen. Frühstück war absolut ungenügend. Wir baten um etwas Butter. Als uns der junge Mann in Jogginghose mit einem kurzen "finito" antworte, haben wir Ihn auf die 4 Sterne hingewiesen, darauf kam ein älterer Herr und brachte ranzige Butter die er wahrscheinlich noch irgendwo gefunden hatte. Kaffeeautomat ging auch nicht. Nur widerwillig hat man dann das Buffet mit 5 Scheiben Mortadella und 5 Scheiben Käse aufgefüllt, nachdem der ursprüngliche Käse bei 33 Grad schon in sich verlaufen war. Den Pool konnten wir nicht nutzen, da er nur mit Badekappe benutz werden darf, diese hatten wir nicht. Außerdem ist er nur zwischen 10:00 - 20:00 Uhr geöffnet. Für Gäste die Tagesausflüge planen, daher nicht nutzbar. Wir sind nach einer Nacht wieder abgereist, weil es kein Zustand war.

4/10 Poor

Alexis, givet

Disliked: Staff & service, property conditions & facilities, room comfort
Ne vous fiez pas aux étoiles
En ayant lu les avis sur cet établissement, je ne m'attendais pas à un véritable 4 étoiles, ce qui m'a évité d'être déçu, cependant l'intégralité des remarques que j'avais pu lire se sont avérées justes et fondées. - Piscine : besoin d'un bonnet de bain (payant disponible à l’accueil) -Chambre propre mais vieillissante : salle de bain peu pratique, pas de gel douche ou shampoing en petit format, seul un gros distributeur de savon, pas de mini-bar (le frigo étant pratique par les fortes chaleurs de l'été) -Petit déjeuner plus que moyen : pas de déjeuner salé chaud comme vanté dans la description, passé une certaine heure le buffet se vide et laisse les nouveau arrivant sur le carreau... -voisinage douteux : le soir de nombreuses prostitués sont visibles aux alentours

4/10 Poor

Giulia, Roma

Disliked: Property conditions & facilities, room comfort
Una delusione
Sono rimasta delusa dall'albergo che dalle foto sembrava decisamente molto meglio. L'unica cosa che si salvava era il bagno in camera. La colazione poi misera e di scarsa qualità. La piscina grande ma con poco spazio per gli ombrelloni e le sdraio.

8/10 Good

Daniel, Austria

Liked: Cleanliness, property conditions & facilities, room comfort
Hübsches Zimmer
Nur 10 Minuten mit die m Bus ins Zentrum. Ruhige Lage und Fairer Preis.

6/10 Okay

Verified traveller

Très bon hôtel, proche du centre.Dommage que le restaurant ne propose pas de menu...Heureusement qu'à quelques mètres il y a le restaurant andrea's. ..Très bonne cuisine et le serveur parle français!

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
the price/quality ratio is not good
Rooms are noisy and smelling strange. The breakfast is light with no hot food

8/10 Good

Sergio, Verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL IMMERSO NELLA PINETA
Hotel un po vecchiotto ma pulito , la colazione abbondante e buona , poco lontano da Pisa e vicino alla strada principale.

6/10 Okay

Nino, Milazzo

Disliked: Property conditions & facilities, room comfort
Avrebbe meritato 5 stelle ma......
Esperienza positiva perché l'hotel si trova immerso ad una pineta, dotato di piscina e in località tranquilla ideale per il massimo relax ma, in tutti i casi, a 3 km dal centro. La cosa deludente è l'essere stato trattato da cliente di serie B (forse perché ho prenotato tramite expedia). In pratica mi hanno sistemato in una palazzina la cui camera era esposta sul lato più freddo ed umido della location con assenza in camera di rete Wi-Fi e con il segnale tv che andava e veniva. Vani sono state le mie lamentele alla reception anche quando ho fatto notare che quella palazzina (pal. I) era l'unica ad essere sprovvista di antenna Wi-Fi. Sconsiglio l'uso del ristorante anche per la colazione (inclusa nel pagamento) soprattutto per la carenza di pulizia dei locali ristoro.

6/10 Okay

Verified traveller

Fint bare til enkelt overnatning.
Personalet er flinke og rare. Stedet er fint bare til en enkelt overnatning. Bøffen var desværre meget sej.

6/10 Okay

Luise Bendixen, København

Et forfaldent beskridt motel
Du mødes af synes at en pæn facade og en masse fine biler parkeret ude foran. Hurtigt finder du ud af at andre også er narret at de fine billeder og at det i virkeligheden er et faldefærdig beskridt motel. Et vindue i receptionen sidder sågar tapet fast med gaffatape. Service er dog god og morgenmaden er også fin. Der lægger døde dyr i barakkerne som bruges til indkvartering og det føles usikker med nøglesystemet. Internettet fungerer ikke og poolen er beskidt. Jeg skal aldrig her tilbage.