Property entrance

Reviews of Hotel Touring Pisa

3 out of 5
Hotel Touring Pisa
Via Puccini 24, Pisa, PI

Reviews

7.0

Good

Rating 10 - Excellent. 106 out of 814 reviews" "
Rating 8 - Good. 320 out of 814 reviews" "
Rating 6 - Okay. 234 out of 814 reviews" "
Rating 4 - Poor. 109 out of 814 reviews" "
Rating 2 - Terrible. 45 out of 814 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location & friendly staff were the only positives
The location was extremely convenient to train station and Pisa central. Additionally the staff were welcoming and helpful. Unfortunately everything else about this place was extremely disappointing. The bed was truly the most uncomfortable one I’ve ever slept on. There was hair from previous guests in my room. What looked like mold residue in and around the shower. The walls were scuffed everywhere. The paint looked old and extremely outdated.
Stayed 1 night in Oct 2023

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The owner should be arrested for crimes against hospitality. Upon arrival, we were checked in by Margaret who was extremely friendly and helpful and give us a list of must visit attractions, although it’s Pisa so the list is pretty short. When getting to the room, the door frame was broken with the metal beading lying upside down, nail side up. Inside the room, dead mosquitoes were all over the walls, the sheets were stained, tiles were cracked and the whole place felt dirt. The fact the the mosquitoes remained all over the walls showed that the room was either never cleaned or done to the most basic standard each day. The only plus point was it was close to the station for a quick exit from Pisa. Avoid this hotel at all costs. You will feel itchy for days after leaving.

2/10 Terrible

Mark

Stayed 1 night in Oct 2023

8/10 Good

Saira

Liked: Cleanliness, staff & service
Disliked: Room comfort
A pleasant stay
The hotel was in central location so was really close to the railway station and also about 20 mins from Leaning tower. There was daily housekeeping and the hotel Was pretty clean. Little bit of mould in bathroom. The second day we had no hot water but by evening time it was resolved. The beds were two single beds joined together and to be honest they were so uncomfortable that we both ended up with back ache . The breakfast could have had a bit more variety but overall we were happy.
Stayed 3 nights in Oct 2023

2/10 Terrible

MARIA ANTONIETA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel close to Pisa station
The hotel is very close to Pisa Centrale station, but there's a pleasant walk to the river and then on through historic streets to the leaning Tower etc. The hotel is comfortable and well managed, with helpful, friendly & efficient reception. Our room was large enough, with a large comfortable bed & modern ensuite. It was reasonably quiet and had a good choice of food for breakfast. We have stayed there before and hope to do so again.
Stayed 1 night in Oct 2023

6/10 Okay

Jenifer

Liked: Staff & service
Good location close to station and budget friendly option for a short stay in Pisa. Staff helpful and friendly. Room itself pretty basic/dated but clean. Hot water in shower didn’t work.
Stayed 1 night in Sep 2023

2/10 Terrible

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

HANS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling solo
Stayed just one night here, and needed a hotel close to the train station. The location was perfect. Very close to shops and restaurants. The staff were exceptionally friendly and helpful. Pisa was a surprise, such a clean, cute town famous for its leaning tower, but also universities, therefore many young people give it vibrancy.
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived before checkin time. The attendant helped us store our bags, somewhat pre-check in which made things go quicker when we came back from exploring the city. Extremely simple and accommodating! Thank you Hotel Touring!
Stayed 1 night in Sep 2023

10/10 Excellent

cassandra

Stayed 1 night in Aug 2023

8/10 Good

cyril

Very near the station. Clean. Staff are wonderful
Stayed 3 nights in Jul 2023

6/10 Okay

Susannah

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room was kind of beat up but the linens were clean and fresh, the staff were friendly and helpful. Easy access to the train station, and walked to airport easily through the neighborhood behind the train station. Definitely not luxurious, but fine for a quick overnight without spending a lot.
Stayed 1 night in Jun 2023

2/10 Terrible

Madiyar

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t take this hotel second time
Stayed 3 nights in Jul 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to walk to the shops and restaurants.
Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pisa in May
Check in at the hotel was good but had been traumatic earlier that day due to systems processing visa had complications which almost cancelled my reservation. This was not a good start, however, Margarita at Reception worked so hard to resolve for me when I telephoned her from the airport just before boarding my flight. Margarita is a total star, such a lovely person, so helpful with local knowledge. My room was good, comfortable. The bathroom very small but I was alone so worked out fine. There are safe boxes at Reception which are handy for small deposit items like your documents and cash. The breakfast is basic continental and if you need to be straight out to begin your day, a good option. Pisa Centrale is a couple of minutes walk so very handy. Area has plenty of shops and restaurants close. 20 mins walk to Leaning Tower and Piazza di Miracles. I would stay again.
Stayed 3 nights in May 2023

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Stayed 1 night in May 2023

8/10 Good

Philip R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and good value for money
This hotel is very convenient for the railway station and has plenty of places to eat nearby. It's also a quick walk to the main shopping street and the Leaning Tower is walkable too. The hotel is clean, comfortable, albeit a little old-fashioned. The staff were friendly and helpful. The breakfast was tasty with a fair range of food to choose. We would be happy to stay there again.
Stayed 1 night in Oct 2022

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellently located for all transport needs Bus, train, airport, and sightseeing, the staff are friendly and enthusiastic, The best breakfast i had in Italy this trip. Plenty of local bars restaurants at a good price. I booked a small single room as i was travelling alone on a budget, and it is best described as better than my daughters (Brand new) student accommodation, i wanted for nothing, aircon (With remote), balcony, lift, shower room,ALL GOOD.
Stayed 2 nights in Sep 2022

2/10 Terrible

Arddi

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for two nights with my friend and we both ended up being feasted by bed bugs! STAY AWAY AT ALL COST!
Stayed 2 nights in Sep 2022

2/10 Terrible

Bulent

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have beaten by bed bugs in the room Breakfast is terrible. Cleanliness and facilities were very poor Staff were ok Location was good
Stayed 6 nights in Sep 2022

4/10 Poor

Sonia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Small tired room. Only one power point in the room and at the desk not bedside table. Bathroom was tiny and water pressure non existent. Very sub par room.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Housekeeping is amazing. But conditions of the hotel is disappointing, aged and limited facilities.
Stayed 4 nights in Jul 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
One night stop - perfect
Perfectly placed next to the station - ideal for our one night stay!
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Miss Dorcas

Stayed 1 night in Jun 2022

4/10 Poor

Anthony

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Matthew

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
All in all had a pleasant stay. Clean room and common areas, very helpful staff. Shower was a bit awkward for me (curtain instead cubicle) couldn't help making a mess everytime.
Stayed 5 nights in Apr 2022

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Wilberth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and comfertable enough
A perfectly good and cheap option. Air condition was not turned on when I got there but worked well and quickly. Very nice room, enten though they're not super modern. Safe doesn't fit a 13 inch laptop.
Stayed 3 nights in Aug 2021

8/10 Good

Karolina

Stayed 1 night in Aug 2021

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Jasia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cycling tuscany
Very good quality and well run hotel. Great service and close to the airport and train station.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay was a bit concerned after reading reviews but no issues. Room was clean
Stayed 2 nights in Sep 2020
Response from Maurizio on 16 Sept 2020
Dear Guest, thank you for your feedback, it's very important for us. See you soon, bye. Hotel Touring Pisa

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscany
Flying into Pisa for a cycling trip. Perfect place for the start. Staff were very nice and helpful. Lots to see and do locally. Before you begin your journey.
Stayed 3 nights in Sep 2020
Response from Maurizio on 16 Sept 2020
Dear Guest, thank you for your feedback, it's very important for us. See you soon, bye. Hotel Touring Pisa

8/10 Good

H

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2020

10/10 Excellent

Mihaela, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location, within walking distance from Pisa Station, which has very good connexions to Tuscany, also within 10 minutes from the airport. The rooms are cosy, the bathrooms can be a bit small, but they are cleaned daily.
Stayed 3 nights in Aug 2020
Response from Maurizio on 5 Sept 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Cleanliness
okay but needs a deep clean
Bathroom door would not close resulting in the bathroom floor getting soaked when showering. Mould in the shower and on window ledges. Reception staff were lovely.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Really friendly and helpful staff. Room was simple but clean. Very handy fir station and main shopping street in Pisa.
Stayed 2 nights in Aug 2020
Response from Maurizio on 5 Sept 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Steen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be kind to guests
When i arrived at 23.30 hrs the hotel night manager did not wish to provide double bed /single used as booked - possibly due to miscommunication between hotels.com and hotel. Instead of being polite and trying to find a solution the night manager had a rude attitude and did not care what it said on my reservation. Eventually after having called hotel.com he changed his attitude and provided booked room, could all have been avoided.
Stayed 1 night in Feb 2020

6/10 Okay

Victor

Liked: Staff & service
Stayed 3 nights in Feb 2020

6/10 Okay

Marilisa

Liked: Staff & service
Average low cost accommodation.
This is a low cost hotel. Very close to the train station (2 minutes walking) and about 20 minutes walking to The Leaning Tower. The lady in the reception was very helpful and friendly with my requests. Room and bathroom very small. If you do not find the shower out, just look up right in front of the bathroom's room :)
Stayed 1 night in Nov 2019
Response from Adriana Corsi – hotel manager on 21 Nov 2019
Dear Marilisa, first of all thanks for choosing Hotel Touring for your stay in Pisa and to have spent part of your time to share your feedback with us. It's important for us to receive feedback from our guests, so thank you also for mentioning some aspects that we could improve. I am happy you appreciated our location and staff. We look forward to welcoming you again here in Pisa. Kind Regards