Beach nearby, beach umbrellas, beach towels

Reviews of Simplitel

3.5 out of 5
Simplitel
470/4 Patak Road, Karon, Phuket

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 193 reviews" "
Rating 8 - Good. 100 out of 193 reviews" "
Rating 6 - Okay. 25 out of 193 reviews" "
Rating 4 - Poor. 4 out of 193 reviews" "
Rating 2 - Terrible. 1 out of 193 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karon Stay
great place to stay, very helpful staff.
Stayed 7 nights in Sep 2023
Response from Muay on 6 Oct 2023
Thank you for your stay with us.

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing staff, very helpful front desk. I will definitely stay here again
Stayed 2 nights in Feb 2023
Response from Muay on 1 Mar 2023
Thank you for your stay with us. We hope you do come again.

8/10 Good

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, 10 mins walk to the beach, lots of restaraunt and convenient store around the building. Hotel staff are friendly and helpful.
Stayed 3 nights in Feb 2020
Response from Muay on 17 Feb 2020
Thank you for your stay with us.

8/10 Good

KAI MING

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel value for money and the EFES restaurant on G/F serves TURKISH & RUSSIAN & MEDITERRANEAN & THAI & VEGETARIAN FOODS.The food is great and the restaurant is comfortable, clean and tidy.
Stayed 3 nights in Dec 2019
Response from Muay on 8 Jan 2020
Thank you for your stay with us.

8/10 Good

Tsatsral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Muay on 23 Dec 2019
Thank you for your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent; central to everything and with its own minimart downstairs. I have stayed in Karon many, many times before; including at the Simplitel in 2013. The hotel then was new and was at a premium price. However the stay was far cheaper this time around - possibly due to the downturn in the tourism market - but the level of cleanliness was still excellent. THE STAFF Reception and Cleaning staff were superb. All smiles and professionalism across the board. However, on the second morning I went down for breakfast and was asked my room number, which I duly gave and went to the well-appointed buffet. As I was putting some bread in the toaster, I get manhandled around by the waiter and he shouts, "No! Stop!" "I beg your pardon." He points at my room number on his sheet and it says "RO" - Room Only. I'd thought I'd paid - as I had done for two rooms back in 2013 - for the included breakfast. Oops! "Sorry!" - said in Thai. As I start to walk away, feeling a bit sheepish, an older man comes into the dining room and yells at me from ten feet and getting closer, "Get out! You not pay! No food! Get out!" Now, far from being embarrassed, I'm fuming. How dare he? A simple mistake; I'd already apologised and was walking out. Now I'm red with rage. But still walking and not acknowledging the older man. I live in Thailand and have learned how to keep a "cool heart" as the Thais say. I don't know if I'll stay again. But I definitely won't include breakfast!
Stayed 3 nights in Oct 2019
Response from Terry (Hotel Manager) on 28 Oct 2019
Thank you so much for choosing to stay with us again, and thank you for providing us with your valued feedback , we are deeply sorry to learn that your recent stay experience fell short of expectations. I have taken noted of all the points highlighted and would like to sincerely apologies for our staff to communicated in English language usage wrong and disrespectful to customer in need to explaining that room without meals include. The customer should contact to the front desk for correctly detail. We hope to have another opportunity to serve you again with a positive guest experience. Looking forward to your next visit here again With kind regards

8/10 Good

Thien, Houston, Tx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, only 5 minute walk to beach. Friendly staff, clean and simple hotel. Great value for price. We got Mountain View, room 612. It was nice. Good restaurants nearby. Didn’t try breakfast here, went down to check it out but options were limited. Overall great value stay, would def recommend n would stay again
Stayed 2 nights in Apr 2019
Response from Muay on 26 Apr 2019
Thank you for your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and welcoming hotel. Staff are friendly, food at breakfast was delicious, facilities were clean and cozy. This is a simple hotel (hence the name) but with all there is to do on Phuket, you don’t spend too much time inside and that’s why this place is perfect. Great location!!
Stayed 3 nights in Apr 2019
Response from Muay on 22 Apr 2019
Thank you for your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great place, simple but clean and modern. My room was very spacious. Staff was helpful, but the language barrier was tricky. I arrived a day late, and warned them twice by email and text, but nobody seemed to know about it and it took awhile to find my reservation. Besides that, great stay!
Stayed 4 nights in Apr 2019
Response from Muay on 9 Apr 2019
Thank you for your stay with us and apologize for our mistake.

6/10 Okay

Niki

Liked: Staff & service, room comfort
If the water smell is rectified. we will be back
Mixed feeling on this one. Choose this hotel because of it's location. Service was very good. Sleep was comfortable but water from the tap had a terrible smell.
Stayed 3 nights in Mar 2019
Response from Muay on 3 Apr 2019
Thank you for your stay with us and apologize for our mistake.

10/10 Excellent

frode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in karon
Nice clean hotell, lokated near by everything you want. Friendly Staff and a huge bed. Coming back here for sure
Stayed 5 nights in Feb 2019
Response from Muay on 27 Feb 2019
Thank you for your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a not-so-great destination
The hotel was very comfortable, clean and quiet. Perhaps the same can't be said for Karon Beach!
Stayed 2 nights in Feb 2019
Response from Muay on 27 Feb 2019
Thank you for your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally courteous and helpful. And there's a fully equipped gym (although we didn't use it!) Hotel is located right near multiple restaurants and just a few minutes' walk from the beach.
Stayed 3 nights in Dec 2018
Response from Muay on 9 Jan 2019
Thank you for your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Not bad stay but not worth the price. Maybe I went during peak period which is why the hotel price is expensive.
Stayed 1 night in Dec 2018
Response from Muay on 2 Jan 2019
Thank you for your stay with us.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Location strategic, room cleanlines to be improved
We were arriving quite late and have no choice to our reserved toom. It was nightmare when assigned our room at 3rd floor which is upper floor of restaurant. There were many little crokoaches coming out whenever we moved. They came out from table, u der the bed and bathroom. I called to receptionist about this issue and ask for room changed. Fortunately, he was helpful and manage to get me another room at 6th floor. It was much more cleaner. I am happy they attended and fixed the issue immediately and new assigned room is pleasant to stay! We are satisfied at last! The breakfast was standard, fresh and they will continue refill when finished Very polite staff and we are happy to had our breakfast there daily. For location wise, it was strategic and not hustle. Simplitel is close to alot nice restaurants and seaside. We were moving around by riding bike in Phuket. There is a bike rent stall at few block away (right side when you step out from hotel). There are some nice coffee shops/ dessert shops nearby seaside. Is good to explore around in Karon beach.
Stayed 3 nights in Dec 2018
Response from Muay on 28 Dec 2018
Thank you for your stay with us and aplogize for our mistake.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel sizeable rooms and good location, breakfast was average as the only downside
Stayed 4 nights in Dec 2018
Response from Muay on 24 Dec 2018
Thank you for your stay with us and apologize for our mistake.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel- stay here!
The hotel is in a busy location but we couldn’t hear any noise outside our door so we could sleep easily! The service was incredible and every people was wonderful and friendly. The breakfast was the best I have ever had at a hotel. If you are going to Karon beach and want a cheap stay with an awesome room and the best service and cleanliness you will see in Thailand you should choose this place. There is a reason it is rated to high on trip advisor.
Stayed 3 nights in Nov 2018
Response from Muay on 21 Nov 2018
Thank you for your stay with us.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old poorly maintained hotel
The Simplitel Hotel Karon is like I should rot in the middle of the main street of restaurants and is about 350 m from the beach. The staff here are friendly The hotel is very basic & poorly maintained. The rooms are large. the king bed is actually two single beds pushed together with no padding to cover the join in the middle & the beds are very hard & uncomfortable. The pillows are also fairly thick & very firm. Not comfortable at all. The hotel is old & the floor tiles in my room will loose and they were broken tiles on the walls in the shower. The room has a mini bar fridge, a safe, tea and coffee making facilities, high chair and a desk. The shower has good pressure, but there only a shower curtain. They supply a tiny little bar of soap. There is an LCD TV with cable channels but the reception is poor. The internet is terrible, very slow & intermittent and drops out from time to time. Even the computer's supplied on the second level are so slow that they are almost impossible to use as it takes minutes even for an Explorer window to load. The fitness center has old dangerous equipment, is hot & stuffy and the machines are unplugged all the time in order to try and save power. The air conditioning is turned off for the same reason. The treadmill belts slip regularly and are noisy & dangerous and need replacing. There is no swimming pool at this hotel. The only good thing about this hotel is its location
Stayed 3 nights in Oct 2018
Response from Muay on 24 Oct 2018
Thank you for your stay with us and apologize for our mistake. For your feedback we will improve this.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly hotel, great location near beach
Great location in Karon beach, 5-10 minute walk to roundabout, 10 minute walk to beach. Hotel was clean, entire staff wonderful, friendly, very kind and service oriented. Family Mart minimart right next door, great places to eat all around - our favorite was right across the street, Reaun Talay, with free basic salad bar. The hotel was quiet, good sound proofing between rooms, a/c worked well, mini fridge, tea kettle & water, coffee, tea replenished each day. A very pleasant stay, would recommend.
Stayed 11 nights in Oct 2018
Response from Muay on 22 Oct 2018
Thank you for your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was a surprise for the price. Very Affordable, very clean, wifi, and everything works!
Stayed 3 nights in Aug 2018
Response from Muay on 22 Aug 2018
Thank you for your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Stay...
I had a wonderful 5 nights at the hotel. It was super clean. The staff was friendly and were always eager to assist me. The area is great because you're a few steps from the beach and are surrounded by a mix of places to eat (Karon is the most liveable area if you're looking for peace, comfort and a gorgeous beach). The hotel has all the necessary basics and I slept comfortably every night. I didn't try the breakfast.
Stayed 5 nights in Jul 2018
Response from Muay on 13 Jul 2018
Thank you for your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel and staff, continental breakfast satisfactory.
Stayed 20 nights in Apr 2018
Response from Muay on 30 Apr 2018
Thank you for your stay with us.

10/10 Excellent

Kayvan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Staff were friendly, room was comfy.. Location was in a very busy street, everything we wanted was minute away from us. 7 minutes walk from the beach.. 20 minutes ride to patong's entertainment area. Breakfast was very simple in a very clean area with limited selection unfortunately Tip: ask for garden view (not street view)
Stayed 2 nights in Feb 2018
Response from Muay on 28 Feb 2018
Thank you for your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price. In a central location of Karon. About a 3-5 minute walk to the beach. 1 minute walk to a temple. Location was a 10. The hotel is well worth the money. Would stay again.
Stayed 1 night in Feb 2018
Response from Muay on 19 Feb 2018
Thank you for your stay with us.

10/10 Excellent

Vanessa , singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, simple, clean and efficient. Great location
Basic, simple, clean and efficient. Great location
Stayed 7 nights in Feb 2018
Response from Muay on 12 Feb 2018
Thank you for your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
Location is great just next beach and all the restaurants and Mari. The bed is very comfortable, staffs are very friendly。
Stayed 3 nights in Jan 2018
Response from Muay on 15 Jan 2018
Thank you to stay with us. We are looking forward to give you our best service again.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2017

8/10 Good

KL, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great location and great hotel for the money. Staff was great, rooms clean and simple. 5 minute walk from the beach. I'd stay again!
Stayed 5 nights in Jun 2017
Response from Nuttapat A. on 29 Jun 2017
Dear KL, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. We look forward to seeing you on your next trip. Best regards,

8/10 Good

Javan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Niece, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Close to Karon Beach!
Excellent location - 1 min walk to Karon beach, surrounded by many eateries and massage places. The staff are very helpful and super friendly!

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay,:good location. Very clean.
Enjoyable. Busy area. Nice hotel, very clean with good service. Beach close by. Very busy road out side with no pavement. Need good mobility and sensory awareness skills!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walking distance to the beach
Clean room. Value for money. About 3-5mins walk to the beach. There's parking available. So good for those who are planning to rent a car in phuket.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and Good Location.
Everything was great. Hotel close to shops and the beach. Only the breakfast wasn't that great as it is low season.

8/10 Good

chooky , Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
just a nice place and close to everything ...restaurants...bars...beach...friendly helpful staff

8/10 Good

Lynne, Leeds, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonably priced, in good location, staff all very friendly and helpful. Only downside was poor internet, even using their own PC area, needed to book onward flights, staff did recommend using Nami ice cream parlour underneath hotel, which for the price of a couple of coffees did the trick.

10/10 Excellent

Lesley, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all round
Fantastic location, staff, food. Will definately go back there again if we go back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes to simplitel
Would recommend this hotel

10/10 Excellent

Emilie, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great location.
We stayed for 4nights at Simplitel in a room with the Mountain view. It location is perfect:2min walk from the beach. The staff is very welcoming and always smiling. The breakfast which was included was great and different every day! I definitely recommend this hotel!

6/10 Okay

Verified traveller

Liked: Staff & service
Ants for beginning but the manager helped solve
After we bought a bottle of honey into the room, ants were everywhere in the next morning, especially the table where the honey was located - full of "ants army", additionally, no hot water in the morning, pillows were way too high to sleep with, air was very smelly (probably it's the anti-insects spray) - we thought our holiday would be ruined. However, as soon as we complained all these problems to the reception, the manager apologised and gave us an alternative room in the higher floor straight away. He said the ants were because the previous customers' food attractions, and our new room is clean from insects - but we dealt with food & food trash carefully afterwards just in case. So, nice and helpful staffs, no food in the room - sweet food is the most strict type of food.

10/10 Excellent

RickyB, London, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
The hotel is pretty much like new. Nice clean airy room. Breakfast was pretty good. Only a few minutes walk from the beach. I was planning to use the gym but that wasn't very good. Apart from that I was very happy with my stay. it was good value for money but I think I got a good price. If I ever go back to Karon beach then I'm going back there. I got a parking ticket on my bike and it was locked up, the staff were kind enough to lend me a bike to go and pay the fine which was nice of them. Next time I'll park in their car park!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel.
Nice and good looking Hotel. Simple and tasty breakfast. Small Gym but all in good working conditions. Room with balcony all with a nice backdrop. Hotel staff very friendly. More than enough shops nearby. Familymart just below the hotel. Lot of shopping and restaurants nearby. Beach just 5 to 10 minutes down the road.

6/10 Okay

Carol , U.K

Liked: Staff & service
Nice hotel good location
We stayed 2wks had a mountain view room 6th floor fantastic view. Free safe. free water . free Wi Fi. Free beach towels. Breakfast okay . Staff very good in restaurant Bee made good omellette to order any type fried e.t.c Good central location ask for mountain view top floor avoid front room can be noisy with traffic.

8/10 Good

kate , ireland

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location and good value
We stayed for two nights. It is in a good location and very reasonable. Hotel is quite modern and has a nice entrance. It would be nice if there was a bar in the hotel. Staff were helpful. I think overall this is a good choice for a short break in karon. However if staying longer I would want a hotel with more facilities including pool, bar etc.

8/10 Good

GOVIND, kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at good location at a great price.
Stayed in this hotel for 4 nights in the month March'15. Front desk staff were really helpful. The only drawback I found was the room floor. I was staying at 6th floor. And the tiles of room's floor was not even. Hope hotel will re-do the floor. Real value for money hotel. Highly recommended to anyone visiting Phuket. I shall like to stay in this hotel whenever I visit phuket again.

10/10 Excellent

Tim Drake, Bridgwater

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
So good I stay twice.

10/10 Excellent

Elizabeth, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location!
I was really impressed with the room. It was spacious, clean, and comfortable. The bed was a little hard but I still slept comfortably.

8/10 Good

Frederick j

6/10 Okay

Greg, China

Liked: Staff & service, property conditions & facilities, room comfort
Karon convenience
Found this to be a convenient hotel ten minutes walk to the main Karon beach and surrounded by resturants. The price was certainly right but the location although convenient a little noisy with the street facing room. I would certainly stay there again but would opt for one of the off street rooms

8/10 Good

Anshul, Vancouver

Liked: Cleanliness, staff & service, room comfort
Average hotel but good location
Stayed here a night after spending 3 in Patong... I must admit it is far from Bangla and main action but it is a good laid back area with cleaner, less crowded beaches. Hotel is on the main street and central to all restaurants, massage places, 5 mins walk to the beach and currency exchange places are nearby. We rented a bike from the next door lady who ran a small restaurant and a small lodge (200 THB a day). We also rented a taxi to airport from that lady at 900THB which was cheaper than 1200THB quoted by hotel and 1000THB quoted by taxi drivers. There is a small store with medical supplies and groceries next door. Also, right outside is an ice cream place run by a wonderful couple (must try)... Also is close to Nin Massage which we felt was really good.. Overall a good place for people in $50-$75 budget range.