8 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews of Sunwing Kamala Beach

4 out of 5
Sunwing Kamala Beach
96/66 Moo 3, Kamala, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 752 reviews" "
Rating 8 - Good. 313 out of 752 reviews" "
Rating 6 - Okay. 59 out of 752 reviews" "
Rating 4 - Poor. 24 out of 752 reviews" "
Rating 2 - Terrible. 7 out of 752 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ehab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 8 nights in Oct 2023
Response from CRM on 6 Jan 2024
Dear Ms. Ehab,Thank you for sharing your feedback with us! We're thrilled to hear that you loved your room during your stay. We can't wait to have the pleasure of hosting you again.Yours,Maureen (Aya)

8/10 Good

tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from CRM on 3 Oct 2023
Thank you Mr. Tamar :)

10/10 Excellent

Petya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Aya on 27 Sept 2023
Thank you Ms. Petya :)Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2023
Response from CRM on 27 Sept 2023
Thank you Mr. Barry,Yours,Maureen (Aya)

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fantastic resort for families. Great location with the markets 3 times a week and right next to the beach. Beds were comfy, rooms good size, excellent value for money
Stayed 7 nights in Aug 2023
Response from CRM on 27 Sept 2023
Dear Ms. Jo,Thank you so much for sharing your fantastic feedback about your recent stay on Expedia.com! We are truly delighted to read your kind words and learn about your positive experience. We're proud to be a fantastic choice for families, and your acknowledgment of this is greatly appreciated. We strive to create an environment where everyone, from young to old, can have a memorable and enjoyable stay.Thank you for choosing our resort, and we hope to have the pleasure of welcoming you back in the future. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in Sunwing Kamala Beach with our two kids for two weeks.The staff looked after us very well from the very first moment until the end of the holiday. Rooms are very spacious and clean. Pools are big and kids definitely enjoyed 3 water slides in the resort. Resort is right on the beach but unfortunately Sunwing Kamala doesn’t have any sun beds. On the same time it was great to see hotel staff taking care of the rubbish on the beach to keep beach as clean as possible. Breakfast buffet had options for everyone, lunch and dinner options in the restaurant had a great selection of Thai or International dishes. Complimentary kids a la carte was a nice touch. It was our first time in Thailand and we had mixed expectations prior to our holiday but I have to say Sunwing Kamala Beach Resort is on the top of their game. I would definitely recommend it for the families with kids as it is very “family oriented” hotel. I also would like to take the opportunity to say THANK YOU to all the staff in the resort but particularly to FON who looked after us and take care of us very well. Beside of the taste of the dishes her warm and friendly service brought us to dine in the hotel restaurant several times a day rather than eating outside of the hotel. I come from the hospitality business and those staff members are the key of success once it comes to the service. So please keep her as long as you can. See you next time Sunwing Kamala Beach !!!
Stayed 14 nights in Jul 2023
Response from CRM on 27 Sept 2023
Dear Mr. Peter,Thank you immensely for taking the time to share your wonderful experience at Sunwing Kamala Beach Resort on Expedia.com! It was an absolute pleasure to host you and your family for two weeks, and we're thrilled to hear that you had such a memorable stay. It's fantastic to hear that our dining options, including the complimentary kids a la carte, met your expectations and provided a variety of choices. Your kind words about Fon and her warm, friendly service are truly appreciated, and we'll be sure to pass on your compliments. We agree, staff members like Fon are invaluable, and we'll do our best to retain her as part of our team.Thank you for recommending us to other families with kids. We look forward to welcoming you back to Sunwing Kamala Beach Resort in the future, and we can't wait to make your next stay just as memorable.Yours,Maureen Arra Llovers Barranta (Aya)CRM

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from CRM on 27 Sept 2023
Thank you Mr. Dennis :)Yours,Maureen (Aya)

8/10 Good

Andi, OLYMPIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are great, but the food is so so. Easy access to the beach, though the beach is not particularly good.
Stayed 4 nights in Jul 2023

10/10 Excellent

Laphatrada

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Sunwing before and enjoyed it , liked the pool , the reataurant , like how quickly the staff clean the rooms upon request
Stayed 9 nights in Jun 2023
Response from CRM on 6 Jan 2024
Dear Ms. Laphatrada,Thank you for sharing your feedback with us! We're thrilled to hear that you loved your room during your stay. We can't wait to have the pleasure of hosting you again.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Resort but away from the main town.
We stayed as a family of four(2 adults & 2 kids) .Hotel room was perfect for our family and the staff was friendly and accommodating.Hotel has good entertainment for children ,the only hitch we felt was the hotel location was far away from the famous attractions in Phuket,at least 30 minutes drive. Beach is accessible from the hotel and there is food street in walkable distance.Overall good experience.
Stayed 5 nights in Jun 2023
Response from CRM on 6 Jan 2024
Dear guest,Thank you for sharing your feedback with us! We're thrilled to hear that you loved your room during your stay. We can't wait to have the pleasure of hosting you again.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Stephen Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in May 2023
Response from CRM on 8 Jul 2023
Thank you Mr. Mark :)Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lol
We had an amazing stay. The service was excellent, our room was clean and spacious, and the hotel is in a great location. We liked the more quiet region of Kamala. The hotel is next to the beach and you can easily walk to shops/restaurants as well as to FantaSea and the carnival. It was very family friendly. It’s a great hotel.
Stayed 6 nights in May 2023
Response from CRM on 1 Jun 2023
Dear Ms. Mary,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an awesome experience and found our resort to be a great value for money. It's wonderful to know that you enjoyed the good service provided by our team, as well as our wonderful breakfast. We appreciate your comments about our gym, and we're pleased that it was sufficient for you to stay in shape during your stay.We're delighted that you had a fantastic sea view from your room and that you enjoyed dining at Asian Essence, finding it to be the best Thai food you've ever tried and enjoying their nice cocktails. We will be sure to pass along your compliments to them.It's truly heartwarming to hear that after staying in another area, you couldn't resist coming back to your home away from home. Your desire to return is the best compliment we can receive, and we look forward to welcoming you back soon.Thank you once again for sharing your experience, and we can't wait to have the pleasure of hosting you and your husband again. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 'royal pool suite'. It was amazing! Get out of bed and jump in the pool! Free water in fridge every day and good service. FantaSea and Carnival just over the road. Markets outside the hotel 3x a week. They have souvenirs, clothing, gadgets and an awesome food isle. Hotel is close to/at the beach, but the front beach side is reserved for travellers over 16 yrs old. The back side is for families with kids. Very good fun with the 3 big water slides, pool bar and kid's activities. We didn't book any meals here. We just went to restaurants and shops outside. Would definitely come back here.
Stayed 14 nights in May 2023
Response from CRM on 1 Jun 2023
Dear Ms. NinaThank you for sharing your wonderful experience with us. We're thrilled to hear that you had an amazing stay in our 'royal pool suite'. It sounds like you thoroughly enjoyed the convenience of being able to jump into the pool right from your bed. We're glad that the complimentary water in the fridge and the good service provided added to your overall satisfaction.It's fantastic that you had the opportunity to explore nearby attractions like FantaSea and Carnival, which are just a short distance from our hotel. The markets outside the hotel also seem to have provided a great shopping experience, with a variety of souvenirs, clothing, gadgets, and an awesome food aisle to choose from. We appreciate your kind words regarding the fun-filled amenities we offer for families, including the three big water slides, pool bar, and kid's activities.Thank you for expressing your intention to return to our resort in the future. We look forward to welcoming you back and providing you with another memorable experience. Once again, thank you for choosing our hotel and for sharing your positive feedback. We can't wait to have you back as our valued guest.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Vijaya Bhaskar

Stayed 3 nights in May 2023
Response from CRM on 1 Jun 2023
Thank you Vijaya

8/10 Good

Regina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in very good condition. The facility is well taken care of and it is super big! The buffet is awesome, the pool is beautiful with big slides. The vibes are amazing for kids with kids clubs and activities. Very punctual and well-priced transportation to and from the airport. Reception very helpful and responsive. Rooms are clean, spacious and very cozy. The one thing I did not like is that although the hotel has beach access they do not have umbrellas at the beach. If I want to use the beach I need to rent form Sun Prime which is right beside them and that did not make much sense to me.
Stayed 8 nights in Apr 2023
Response from CRM on 1 Jun 2023
Dear Ms. Regina,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our place to be in excellent condition and that our facilities are well-maintained. It's great to know that our large size provided you with ample space to enjoy your stay.We're glad that you enjoyed our awesome buffet and that the beautiful pool with its big slides added to your experience. It's wonderful to hear that the vibes at our resort are amazing for kids, with dedicated kids clubs and activities to keep them entertained.We're pleased that our transportation service to and from the airport met your expectations in terms of punctuality and pricing. Our reception team is committed to providing helpful and responsive service, and we're glad they assisted you during your stay.We appreciate your positive comments about our clean, spacious, and cozy rooms. Thank you once again for your valuable feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Best regards from our team!Yours,Maureem Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is by far one of the best resorts we have ever stayed at. The facilities, the staff and the resort as a whole were excellent. We were all disappointed our trip had come to an end, so much so we are looking to see when we could go again. Recommend this to anyone
Stayed 5 nights in Mar 2023
Response from CRM on 8 Jul 2023
Dear Mr. Christopher,Thank you so much for your amazing review! We are absolutely thrilled to hear that your stay at our resort was one of the best you've ever experienced. Your kind words about our facilities, staff, and the overall resort experience mean the world to us. Your recommendation to others is greatly appreciated. There's nothing more rewarding than knowing that our guests leave with such positive impressions that they would wholeheartedly recommend our resort to others.Thank you again for your kind words and for choosing Sunwing Kamala Resort. We can't wait to have the pleasure of hosting you once more for another memorable stay.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Good

Bradley

Stayed 1 night in Jan 2023

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and nice
Response from CRM on 27 Dec 2022
Dear Jim,Thank you for your positive review and we are very pleased with your warm recommendation. We hope to welcome you again soon.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Laufati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were exceptional. There was nothing that I didn't like. Everything was great with my staying with Sunwing. I have already recommended this hotel to my friends. I just want to say thank you Sunwing, Keep doing your excellent service. Also the people of Thailand are awesome people. Thank you, looking forward to seeing you in a near future
Response from CRM on 27 Dec 2022
Dear Laufiti,Many thanks for staying with us this time in Kamala. For it to be a much better experience is a great complement and we’re very grateful for your recommendation.Please do let us know directly if one day you’d like to come back so we can offer you our best available returning guest rates.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

FUCAI

Stayed 5 nights in Dec 2022

10/10 Excellent

kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Nov 2022

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Good food. Very quiet when we were there. I imagine in the high season it would be horrible around the pools and impossible to get a seat at breakfast. The beach that's close by is more of a rubbish tip than a beach unfortunately.
Stayed 8 nights in Aug 2022
Response from CRM on 17 Oct 2022
Dear Louise,We sincerely appreciate your positive feedback regarding your visit. Thank you very much for your five star review. I will certainly pass along your kind words to my team. Please visit us again soon. We'd love to have you back for another comfortable stay at Sunwing Kamala Beach.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the resort, they have amazing staff and its location in Kamala is a prime position.
Stayed 11 nights in Jun 2022
Response from Aya on 26 Jul 2022
Dear Warren, We are very grateful to you for having taken the time to give us such nice comments with reference to your recent stay at our resort. We are very happy to read that you have enjoyed your holiday with us and appreciate the fact that the hotel services meet your expectations. We certainly do hope that we will get the opportunity of welcoming you back again in the future, we remain, Yours, Maureen Arra Lloveras Barranta CRM

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family resort very child friendly with lovely staff, highly recommend this to travelling families.
Stayed 2 nights in May 2022
Response from CRM on 16 May 2022
Thank you very much for this very nice feedback and thank you very much for staying with us! We are very glad that you enjoyed the stay with us and that it was to your fully satisfaction! It was our pleasure to share your review with our departments and we wish to send our thank you back for this cheerful comment! We hope that we will have a chance to be of service again on your next visit to Phuket. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamala , Great Loacation (Sunwing)
This place is amazing, apart from the & pools, the staff are all friendly and service is great awesome how you can walk straight from the hotel onto the beach
Stayed 3 nights in Dec 2019
Response from CRM on 16 Jan 2020
Dear Wayne, We're pleased to read you enjoyed the resort, offers and services, facilities and your feedback on the location is appreciated. The entire team are happy to be of service. We look forward to welcoming you again in the near future. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Kamala. The beach is very beautiful and walking distance to lots of restaurant.
Stayed 4 nights in Dec 2019
Response from CRM on 20 Dec 2019
Dear guest, We love your positive review and are truly pleased you had a great stay with us. We hope that you'll stay with us again soon. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Excellent

Benedick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The property stunk of sewerage. The curtains are not block out curtains - they did not reach the floor. The rooms are not sound proof. You can hear everyone talking from the next door rooms and from the corridor. Bed sheets were stained and dirty. I requested and confirmed two single beds but got a king. There is a kids club but I felt it wasn't clean. Restaurant food was not of a good quality. Buffet breakfast was average at best. Kids meals were not fresh. Pools were extremely hot from the sun. No shading.
Stayed 5 nights in Apr 2019
Response from CRM on 17 May 2019
Dear guest, Sorry to read you had a bad experience during your stay with us, we'll continue with the preventive and reactive maintenance of the resort. The team and I however hope that you managed to enjoy your time in Phuket. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kid wonderland
Kid wonderland at this hotel - everything you can imagine to make a kids holiday fantastic meant Mum and Dad were relaxed. Wifi was OK but you would have to pay extra for streaming. Disney channel was shown on 2 screens in the restaurant so parents can read the menu and eat. Kids club and activities were like good quality daycare. Massage on the beach was excellent and the same price or cheaper than down the road or along the beach - they did kids mani/pedi/hair braiding while Mum and Dad got massages! The mini shop had everything we wanted at quite reasonable prices. I counted 8 pools if you include the really shallow one with a seal fountain for kids. The staff were amazing at handling stressed parents and jetlagged kids. The yoga was in the neighbouring property (10 metres through reception) which was the adult version of this resort so you could escape the kids. Wow! What a fun, relaxing holiday we had.
Stayed 7 nights in Apr 2019
Response from CRM on 17 May 2019
Dear Tim, Many thanks for choosing to stay with us and haring your wonderful review. We're happy to read that you had a perfect holiday especially for your kids and I will be happy to share with the entire team. Our 7 pools is indeed ideal for children to enjoy themselves in and we also have a separate "infant pool' section for the very little one to cool down a bit. Yours, Maureen Arra Lloveras Barranta (Aya)

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We liked that the property was kids friendly and catered for family, but the property needed to be updated as the room we stayed in was very dated and needs modernising. The power in our room went off a several times during our stay and the air conditioning system leaked onto the floor next to our bed. The paint was peeling off the wall below the air conditioning system where it was leaking and damp walls below the air con system where it looked to have been painted over.
Stayed 7 nights in Apr 2019
Response from CRM on 23 Apr 2019
Dear guest, It is our pleasure to note on your constructive comments brought to our attention. We are very sorry that your one night stay didn't meet your expectations. The matter has been shared with all relevant departments and corrective measures have been taken. My team and I are regret the inconveniences you experienced. For guest safety and quality assurance, our resort will be close in the short term for our major renovation. I regret how it affected you and hope you had an enjoyable time in Phuket nonetheless. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Excellent

Al, Dubai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property with lots of pools for kids the staff are great, interact a lot with the kids and the nightly kids shows are great
Stayed 7 nights in Mar 2019
Response from CRM on 16 Apr 2019
Dear Al on, Thank you very much for sharing your review. The team and I are happy to see it was a good fit for you, especially for your kids. We hope to welcome you again in the not to distance future. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, food, entertainment for kids. Right on the beach, great pools, spacious rooms.
Stayed 7 nights in Mar 2019
Response from CRM on 16 Apr 2019
Dear guest, Thank you very much for sharing your review. The team an I are happy to see you had a good stay with us. We are glad to read that our services and staff met your expectations and we look forward to welcome you back in the future. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday
The hotel was very well catered for families. Lots of facilities and activities for children including face painting, shows, characters, water slides. The local area was also quite charming with restaurants along the beach front. Staff were also very friendly and welcoming especially to our son who loved the attention.
Stayed 7 nights in Mar 2019
Response from CRM on 16 Apr 2019
Dear guest, Thank you very much for sharing your detailed review. The team and I are happy to see it was a good fit for you and your family, and you enjoyed your overall stay. Hoping you left fully recharged, we hope to have the pleasure of welcoming you again on another occasion. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Excellent

Donna, Shenzhen, China

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Sunwing is paradise for a family vacation! The facilities, staff, location are top notch. We have been staying at Sunprime/Sunwing for many years and wouldn't stay anywhere else in Phuket.
Stayed 6 nights in Feb 2019
Response from CRM on 11 Feb 2019
Dear Donna, Thank you for sharing your kind words and to your loyalty over all those years. We truly appreciate your information you have provided and are delighted to know that our facilities, staff services, location and to you considered it being paradise for a family vacation. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. We were there in 14dage and our daughter so we almost did not because she was too busy with everything that was happening around her. Subjects to be playing with kids is really talented. If you are a great inflatables, there is ample opportunity to get a dip in the hotel's many pools. Every Thursday there is a market right next to the hotel, so one could get their appetites controlled with a good deal. But otherwise it is only 5 mins walk to town. We will certainly recommend this hotel for families traveling with children
Stayed 3 nights in Jan 2019
Response from CRM on 8 Jan 2019
Dear guest, It is extremely rewarding to the entire team to read your positive comments and happy to know that your daughter enjoyed and was too busy with our prepared kin'd activities. I can assure you that i will share your feedback with the team. Many thanks for recommending us here to other travelers and sharing your experience during stay with us. Yours, Maureen Arra Lloveras Barranta (Aya) Costumer Relations Manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
consistently good
back for the 4th time, kids love it, 7 pools are great, restaurants on the beach great, beach great.
Stayed 3 nights in Nov 2018
Response from AYA on 12 Nov 2018
Dear Robert, The team and I are happy to read that you and your kids enjoyed your stay with us on the beach. Your kind words are greatly appreciated. We are all very happy to see our returning guest and we look forward to your next visit. Thank you again from Sunwing Kamala Beach, till next time! Yours, Maureen Arra Lloveras Barranta Costumer Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is the best of the property. The location in front of the beach also is amazing. We love Sunwing Kamala, it is the perfect place for relaxing and enjoying Phuket.
Stayed 5 nights in Oct 2018
Response from Matt on 30 Oct 2018
Dear valued guest, Warm greetings from Kamala. We are glad to read, that you had enjoyed a amazing time in our Sunwing Kamala Beach Resort. Many thanks about your praising comments to our staff. We have forwarded it and a heartfelt thank you comes from all back. We hope you will come again to Thailand so that we can welcome you hopefully again in our resort. Kind regards, Matthias B. Guest Relation Manager

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunwing a family paradise!
Don't overlook Sunwing. Great place to stay with your family. We stayed 10 nights. Can't complain about anything. Local markets 500 metres away Fridays & Mondays. Great shopping & awesome local eats. Tuk tuk's waiting outside to take you anywhere. Only 25 mins to Patong & Fantasea 750 meters up the road.
Stayed 1 night in Oct 2018
Response from Matt on 23 Oct 2018
Dear Kim, warm greetings from Phuket and a big thank for your great holiday-review "Sunwing a family paradise!". We very appreciate your kind comments and are happy to know that you and your family were fully satisfied with the stay in our Resort. Thank you for sharing your experience here on Hotels.com and all of us hope to welcome you again in our family paradise Sunwing Kamala Beach Resort. Kind regards, Matthias Bresser Guest Relation Manager

8/10 Good

Jayne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families. Great location right on the beach, plenty to keep kids entertained and let parents relax.
Stayed 4 nights in Oct 2018
Response from Matt on 23 Oct 2018
Dear Jayne, Thank you for your positive feedback in regards to your stay in our resort. We would be pleased to welcome you back at Sunwing Kamala Beach Resort! Until then we send you our best wishes. Kind regards, Matthias Bresser Guest Relation Manager

10/10 Excellent

Richard, Sarasota, Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location! I suggest using the beach access to get into town quicker than using the roads. I also suggest signing up for their unbeatable breakfast buffet.
Stayed 3 nights in Oct 2018
Response from Matt on 20 Oct 2018
Dear Richard, many thanks for your kind feedback. Kind regards, Matthias Bresser Guest Relation Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and right on the beach
Great for kids and great location 10mins from Patong. Beautiful beach and will definitely return and recommend for kids
Stayed 10 nights in Sep 2018
Response from Matt on 2 Oct 2018
Dear valued guests, thank you very much for your positive feedback, it was a pleasure to share it with our departments. We were are all thrilled to read that you definitely will return to us. Such wonderful comment is a huge motivation to all of us and we are happy that you enjoyed your stay with us. Once again, thank you very much and we look forward to your return. With kind regards, Matthias Bresser Guest Relations Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad I’ve made the right choice.
We enjoyed our trip and stay very much. The resort was perfect for families with children. Room was clean and big, free wifi, Beach was very beautiful and clean, just in front of the resort. Highly recommend to family with kid’s in tow. For sightseeing, shopping and night market. Taxi to Patong beach just 15mins drive away.
Stayed 3 nights in Sep 2018
Response from Matt on 2 Oct 2018
Dear Steve, thank you for choosing to spend your holiday with us and for your great holiday review! We are glad to read that you enjoyed your stay in the Sunwing Kamala Beach Resort. Thanks for your kind words and we hope to welcome you back here again. With kind regards, Matthias Bresser Guest Relations Manager

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great for kids. Getting a refurbishment which will improve it.
Stayed 14 nights in Aug 2018
Response from Customer Relations Supervisor on 13 Sept 2018
Thank you for staying with us and for your feedback. We hope to welcome you back again here sometime in the near future. Kind regards, Edissa.R Customer Relations Supervisor

2/10 Terrible

Ahmad

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
I didn’t like how they make you use cards for pool towels, especially that they don’t offer towel service after 6 pm !! So you may end-up losing the towel or the card and then pay for it ! Also I got food poisoning from eating from the restaurant next to the pool, I had a cheeseburger. I stayed sick for 5 days, that ruined the rest of my holiday.
Stayed 1 night in Aug 2018

10/10 Excellent

gabriela, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Family Getaway
We had an amazing time at Sunwing. There was a plenty to do for kids and adults alike. The pools and slides were safe for kids and big/deep enough for adults to have a decent swim. The onsite restaurant offers a huge breakfast buffet catering for absolutely anyone. We had all our dinners there too. All delicious and fresh. Kids (all under 12) ate free. I would definitely come back and will recommend Sunwing to my friends and family.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good pools, great for kids
Rooms and facilities are a bit dated but kids club staff were great, entertainment for kids was good
Stayed 4 nights in Jul 2018
Response from Megan/Communications Agent on 26 Jul 2018
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you loved our resort's accessible beachfront location as well as the service at our kids club. Please rest assured that your highlighted remarks will immediately be looked into. We are also glad to tell you that a refurbishment for the resort is set to take place next year. We hope to host you again in an even better Sunwing Kamala Beach Resort by the time we finish the refurbishment. Kind Regards, Megan Communications Agent

8/10 Good

Miriam, indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my children had the best time
Very convenient for relaxing in the pools and close to the beach.
Stayed 1 night in Jul 2018
Response from Megan/Communications Agent on 15 Jul 2018
Dear Miriam, Thank you for choosing to stay with us and for sharing your lovely feedback. We are glad that you loved what our resort has to offer, especially our convenient and accessible location. We look forward to having you again soon!