Outdoor pool

Reviews of Sheraton Desert Oasis Villas, Scottsdale

3.5 out of 5
Sheraton Desert Oasis Villas, Scottsdale
17700 N Hayden Rd, Scottsdale, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 487 out of 750 reviews" "
Rating 8 - Good. 190 out of 750 reviews" "
Rating 6 - Okay. 46 out of 750 reviews" "
Rating 4 - Poor. 16 out of 750 reviews" "
Rating 2 - Terrible. 11 out of 750 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vickie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great retreat and very quiet. staff was excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Cara

Travelled with family, Travelled with family and small children
Our family had a wonderful time! The amenities were top notch. The pool and cafe were amazing. We’ll be back!
Stayed 1 night in Feb 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed and we were not informed prior to booking, very disappointing
Stayed 13 nights in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub area are fabulous. Kelle was great to work with.
Stayed 3 nights in Feb 2024

6/10 Okay

roberto

Liked: Cleanliness, property conditions & facilities
Beautiful resort, but there was no restaurant open for dinner or drinks when I arrived on a later flight. There was no breakfast served and housekeeping was calling me at 10:30 am and came into my room to tell me I needed to leave. This was all before checkout time and I had privacy sign in the door. Yeash
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jay

Stayed 1 night in Dec 2023

10/10 Excellent

Candrease Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The staff was extremely friendly and helpful.
Stayed 2 nights in Dec 2023

2/10 Terrible

Wesley

Business traveller
Liked: Cleanliness
Disliked: Staff & service
No maid service.
No maid service, which is not made apparent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kim

Travelled with partner
We loved how warm the pool was, really,are it!
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Absolutely perfect
Stayed 1 night in Nov 2023

10/10 Excellent

Eric, Swartz Creek

Travelled with group
.
Stayed 3 nights in Nov 2023

4/10 Poor

Joy

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Isamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind in helping us get an early check-in and even extended our checkout time. Property was very well kept.
Stayed 5 nights in Oct 2023

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were there for 5 days ,had to call 3 times to make up our room ,day 3 they finally did. We needed towels coffee station things it was ridiculous
Stayed 5 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day stay
Rooms were amazing. Entire property was well cared for and clean. Staff was courteous, polite and attentive.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberley, Des Moines

Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jordyn R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious and in a great location!
Stayed 5 nights in Sep 2023

10/10 Excellent

Raphael

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Repeat Performer
Always a drama free and relaxing stay in a nice and clean environment. Will be back again.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Amenities
We like weight room, pool laundry service, full kitchen. What we didn’t like was no restaurants near buy or at the resort.
Stayed 7 nights in Sep 2023

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay at Sheraton.
Stayed 2 nights in Aug 2023

10/10 Excellent

Keith, IRVING

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pool is incredible. Great food options all around. Great location in north Scottsdale. Stayed many times will stay again.
Stayed 4 nights in Sep 2023

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

sun jae koh

Stayed 4 nights in Aug 2023

10/10 Excellent

Felix

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

abid

Stayed 3 nights in Aug 2023

10/10 Excellent

Lauren

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Really loved the pool! Good sized and plenty of easy access for littles...not just one end. Oh, and the seats in the oool were sweet as well!! I wish the ac got colder. But, i visited during a hell-wave (100 ) so....probably difficult to keep ANY room cool in those temps.
Stayed 4 nights in Aug 2023

8/10 Good

Gina Marie

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Brian, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
The best I’ve been in
Stayed 5 nights in Jul 2023

2/10 Terrible

Joel

Poor management and communication
At check in was told our original room was not available we were given a handicap room instead that night our toilet started leaking had maintenance in our room at about 10pm they were able to “fix” it that night only got it to happen again the next night (we were not in our room all that day) the next morning I reached out to front desk to inform them an hour went by non one came so we decided to check out early we went to the lobby asked to speak with management told him what happened we were told he would figure out what happened and call us back here we are 5 days later and still no call
Stayed 2 nights in Jul 2023

8/10 Good

Davin

Liked: Cleanliness
They want you to enjoy yourself
Stayed 3 nights in Jul 2023

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, room comfort
Great Stay
Great weekend stay. Room was perfect with fully stocked kitchen. Pool staff at the grill/bar was extremely nice and helpful. Good food and drinks there as well. Fun schedule of events poolside and inside. Relaxation pool was a plus and very enjoyable. Waterfall main pool was very refreshing in this desert heat.
Stayed 1 night in Jul 2023

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice and clean room, beautiful pool, great view of property
Stayed 2 nights in Jul 2023

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Cristina

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Malachi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Josh

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Casey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. Everyone was very friendly and the room was great!
Stayed 3 nights in Jul 2023

10/10 Excellent

Amanda

Travelled with family
Great service, very well maintained. We had a gretat experience.
Stayed 3 nights in Jul 2023

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, room comfort
Wonderful place to stay. Pool was amazing! Customer service 100% excellent, anything we needed was delivered or taken care of immediately!
Stayed 7 nights in Jul 2023

10/10 Excellent

Elaina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing large space and clean! Felt like my own apartment. Property is absolutely beautiful and quiet. Customer service was great! Will be staying again when I return!
Stayed 2 nights in Jun 2023

10/10 Excellent

Seth

Liked: Cleanliness, room comfort
Everything was great. Good room, very clean and spacious. The staff seemed very friendly and helpful. We missed the time window on trying the food at the pool, however. Next time
Stayed 1 night in Jun 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, room comfort
Nice resort
Wonderful anniversary getaway. Very spacious, clean, comfortable & quiet villa. The staff were professional, engaging & friendly. We would stay here again in the future.
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Stayed 2 nights in Jun 2023