Outdoor pool

Reviews of Intimate Hotel Pattaya

4 out of 5
Intimate Hotel Pattaya
397/42 Moo 10 Soi 14, South Pattaya 2nd, Pattaya, Chonburi

Reviews

8.2

Very good

Rating 10 - Excellent. 262 out of 762 reviews" "
Rating 8 - Good. 349 out of 762 reviews" "
Rating 6 - Okay. 110 out of 762 reviews" "
Rating 4 - Poor. 23 out of 762 reviews" "
Rating 2 - Terrible. 18 out of 762 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. Location was great. Hotel seemed older, but it was kept up.
Stayed 5 nights in Feb 2024
Response from Reservation on 28 Mar 2024
Dear Mr.Timothy,Look forward to welcoming you on the next occasion.Best Regards,

6/10 Okay

Danny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, just didn't like that you have to drop off room key when leaving hotel, and then have to pick it up when you enter back into hotel. And if you bring a guest in, they have to check in with ID at front desk and be 20 years old and up.
Stayed 2 nights in Feb 2024
Response from Nattaya on 1 Mar 2024
Thank you for taking the time to submit a review of your recent stay with us. We sincerely apologize that your stay did not meet your expectations and apologize for the inconvenience you have experienced. I hope that the inconveniences encountered during your stay will not hinder your future stay with us. And we will be given the opportunity to prove to you our high standards on your next trip to Pattaya.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but I wish the shower had better water pressure.
Stayed 3 nights in Feb 2024
Response from Nattaya on 1 Mar 2024
Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team.

8/10 Good

Jonathan

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from kittikarn on 2 Mar 2024
Thank you very much for sharing your experience at Intimate Hotel Pattaya

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Online photos don’t do it justice. Yup, an old hotel, but well maintained and that’s the key. Buffet is quite okay. Something for everyone and great for this level of hotel. The standout is the pool/spa/sauna/gym area. Deep enough pool and long enough for fitness. Great shelters spa. Sufficient gym etc. Rooms spotless and well equipped. Daily room service. Superb location. Don’t overlook this gem. Inviting reception area. Staff very helpful.
Stayed 5 nights in Feb 2024
Response from kittikarn on 23 Feb 2024
Thank you very much for sharing your experience at Intimate Hotel Pattaya

10/10 Excellent

HAYFA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing very friendly and caring, the cleaning facilities were amazing so clean always approached with a smile every corner you turn.. everything was local didn’t use much transport, had the night market 5min walk, a factory outlet across the rd, Hilton buffet 10min walk and the central big shopping centre 5min walk also.. beach 3min walk… loved everything about the area… The only downfall if they had the pool area extended coz it closed at 7pm😩
Stayed 13 nights in Dec 2023
Response from kittikarn on 30 Jan 2024
Thank you for taking the time to submit a review of your recent stay with us. We sincerely apologize that your stay did not meet your expectations and apologize for the inconvenience you have experienced. I hope that the inconveniences encountered during your stay will not hinder your future stay with us. And we will be given the opportunity to prove to you our high standards on your next trip to Pattaya.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant - until checkout!
This hotel was brilliant, especially the wonderful staff at reception. The only challenge was at check-out (and this has nothing to do with the staff, as I expect they were simply abiding by the hotel 'rules') At the point of checkout they sent the security guard to check the state of my room (which is fine, as some people could leave costly damage & mess). He sent a picture of my towel from the bathroom, which incidentally I'd left neatly folded, so he must have unfolded it to find incriminating evidence. The photograph was a 1cm light blood stain (an accidental drip from a clumsy shaving accident), for this they charged me 280 Baht. I travel the whole world staying in hotels, and this is a first for me. For that reason alone, despite the staff being lovely, I will not be using this brand again.
Stayed 4 nights in Dec 2023
Response from kittikarn on 30 Jan 2024
Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team.

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from kittikarn on 30 Jan 2024
We look forward to welcoming you again on your next visit.

10/10 Excellent

Paul

Stayed 11 nights in Dec 2023
Response from kittikarn on 30 Jan 2024
Thank you for taking a moment to write with us a review here.It's been our great pleasure having you here and we are glad to read your positive comment. Your compliments will be forwarded to the whole Team. Thank you and we look forward to welcome you here again in the future.

6/10 Okay

Richard

Liked: Staff & service
Stayed 22 nights in Nov 2023
Response from kittikarn on 30 Jan 2024
Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team.

4/10 Poor

Tanguy

Stayed 1 night in Dec 2023
Response from kittikarn on 30 Jan 2024
Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team.

6/10 Okay

PAUL

Stayed 3 nights in Nov 2023
Response from kittikarn on 30 Jan 2024
Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team.

10/10 Excellent

Paul

Stayed 3 nights in Nov 2023
Response from kittikarn on 30 Jan 2024
Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and friendly
Stayed 19 nights in Nov 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from kittikarn on 12 Nov 2023
Thank you very much for sharing your experience at Intimate Hotel Pattaya

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from kittikarn on 12 Nov 2023
We warmly appreciate your wonderful feedback and are very pleased to hear about your overall satisfaction.

10/10 Excellent

Roar

Stayed 7 nights in Oct 2023
Response from kittikarn on 12 Nov 2023
We are pleased to learn you have had satisfied with the stay in all aspects. At Intimate Hotel Pattaya we continue strive delivering a refine service to all of our guest.

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great.
Stayed 3 nights in Sep 2023
Response from Nattaya on 19 Sept 2023
We warmly appreciate your wonderful feedback and are very pleased to hear about your overall satisfaction.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 8 nights in Sep 2023
Response from kittikarn on 25 Sept 2023
Thank you very much for sharing your experience at Intimate Hotel Pattaya

10/10 Excellent

Mohammed

Stayed 5 nights in Sep 2023
Response from kittikarn on 25 Sept 2023
My team and I are looking forward to welcoming you back in the not-so-distant future Until then, I wish you all the best!

10/10 Excellent

Roel R, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is great for what you get.
Stayed 2 nights in Sep 2023
Response from kittikarn on 12 Sept 2023
We warmly appreciate your wonderful feedback and are very pleased to hear about your overall satisfaction.

8/10 Good

Leonard John Craig

Liked: Cleanliness, staff & service
Stayed 12 nights in Aug 2023
Response from kittikarn on 30 Aug 2023
Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.

10/10 Excellent

Daiei

Stayed 4 nights in Jul 2023
Response from kittikarn on 12 Sept 2023
Thank you very much for sharing your experience at Intimate Hotel Pattaya

8/10 Good

charles

Stayed 1 night in Jul 2023
Response from kittikarn on 12 Sept 2023
Thank you very much for sharing your experience at Intimate Hotel Pattaya

10/10 Excellent

Omar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super good place, in the best location , everything close by
Stayed 6 nights in May 2023
Response from kittikarn on 12 Sept 2023
Thank you very much for sharing your experience at Intimate Hotel Pattaya

10/10 Excellent

Omar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to beach, can walk to beach in 5 minutes, easily accessible tuktuk or taxi. Many food places nearby, and very safe. Rooms are spacious and big . Extremely clean, fresh towels every day , no insects or bugs . Super clean place. Reception and concierge, and security guys very helpful. This should be 5 star hotel.
Stayed 6 nights in May 2023
Response from Nattaya on 14 Jun 2023
Thank you very much for sharing your experience at Intimate Hotel Pattaya We warmly appreciate your wonderful feedback and are very pleased to hear about your overall satisfaction.We look forward to welcoming you again on your next visit.

6/10 Okay

gorazd

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff not so friendly and informative. Give only one room card, but not offer the second one if you make deposit! I said, we don't drink, they offered free beer coupon! I said, we don't smoke, they said you can smoke on balcony. In the evening i asked where is nearest pharmacy, they said closed now, it's already 10. I walked out and found 3 right around the corner!! ... The glass shelf unit in the room not well cleaned and mirrors too and so the night table... The safe had worn out instructions to use... All morning the phone in the hallway ringing disturbing our rest.. When coming back to the hotel the guard at the door could not greet us properly,coz he had a cigarette in his hand...
Stayed 2 nights in May 2023
Response from Nattaya on 19 May 2023
Thank you for taking the time to submit a review of your recent stay with us. We sincerely apologize that your stay did not meet your expectations and apologize for the inconvenience you have experienced. I hope that the inconveniences encountered during your stay will not hinder your future stay with us. And we will be given the opportunity to prove to you our high standards on your next trip to Pattaya.

6/10 Okay

Richard

Stayed 2 nights in May 2023

8/10 Good

Romeo

Stayed 28 nights in Apr 2023

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff very friendly and helpful staff. Great location. Room was nice and clean. Can’t wait to go back
Stayed 2 nights in Apr 2023
Response from Nattaya on 19 May 2023
Thank you for taking a moment to write with us a review here.It's been our great pleasure having you here and we are glad to read your positive comment. Your compliments will be forwarded to the whole Team. Thank you and we look forward to welcome you here again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg / vi har boet flere gange på dette hotel. Altid en stor fornøjelse....du bliver modtaget med et stort smil og åbne arme. Der er fred og ro om natten, og det ligger tæt på det hele midt i Pattaya. Kommer helt sikkert igen.
Stayed 7 nights in Apr 2023
Response from Nattaya on 15 May 2023
Thank you very much for sharing your experience at Intimate Hotel Pattaya We warmly appreciate your wonderful feedback and are very pleased to hear about your overall satisfaction.We look forward to welcoming you again on your next visit.

8/10 Good

Anders

Stayed 3 nights in Mar 2023

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Goof hotel with friendly staff, but in need of an upgrade as getting a bit tired now. Amenities a little lacking - the gym is not great, the sauna is broken and basics like hand soap and a mini bar are no longer present. Internet is generally unreliable and you have to frequently log in as you move around the hotel, which I find quite irritating.
Stayed 28 nights in Feb 2023
Response from kanjana on 12 Mar 2023
Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team.

6/10 Okay

Daiei

Stayed 5 nights in Feb 2023

10/10 Excellent

Hojoong

Stayed 5 nights in Feb 2023

10/10 Excellent

Sim

Stayed 4 nights in Feb 2023

8/10 Good

Stefan Aaen

Stayed 20 nights in Jan 2023

8/10 Good

Jesper

Stayed 10 nights in Jan 2023

8/10 Good

kasper

Stayed 10 nights in Jan 2023

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Good and Bad. Good that it's located at quiet street but difficult for taxi to find.
Stayed 7 nights in Jan 2023
Response from Nattaya on 3 Feb 2023
Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team.

8/10 Good

stephan

Stayed 4 nights in Jan 2023
Response from KITTIKARN on 3 Feb 2023
Thank you very much for sharing your experience at Intimate Hotel Pattaya

10/10 Excellent

MASATO

Stayed 2 nights in Jan 2023
Response from KITTIKARN on 3 Feb 2023
Thank you very much for sharing your experience at Intimate Hotel Pattaya

10/10 Excellent

Dennis

Stayed 4 nights in Jan 2023

6/10 Okay

Stephen

Stayed 2 nights in Jan 2023
Response from Nattaya A on 28 Jan 2023
We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team.

6/10 Okay

Henny

Stayed 27 nights in Dec 2022
Response from Nattaya A on 28 Jan 2023
Thank you for taking the time to submit a review of your recent stay with us. We sincerely apologize that your stay did not meet your expectations and apologize for the inconvenience you have experienced. I hope that the inconveniences encountered during your stay will not hinder your future stay with us. And we will be given the opportunity to prove to you our high standards on your next trip to Pattaya.

8/10 Good

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel needs upgrade!
Response from Nattaya on 18 Dec 2022
We are promise that to improvement on the shortcomings for this and we hope to have the opportunity to welcome you back on your next visit to Pattaya. Please rest assured that we will do utmost to make your stay even more memorable than your first visit.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice modern room. handy spot
Response from Nattaya on 7 Dec 2022
Thank you very much

4/10 Poor

Arnon

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Limited access to the pool area no sauna no AC on the lobby you cannot sit down and eat breakfast very disappointed because the breakfast area was in the lobby and it's very very uncomfortable
Stayed 12 nights in Nov 2022
Response from Nattaya on 30 Nov 2022
We thank you for providing us with your comments for areas where we can better your stay. I would like to offer you my apologies in regards to the negative experience in which you encountered during your stay. Thank you for raising your voice in regards to this inconvenience, though please be assured that actions have been taken to improve. I am sorry to hear that the services and amenities received were unusually inconsistent, although I have further investigated with the of our team. It is so hard for me to know that we didn’t provide good care for your stay with us. At Intimate Hotel, we strive to improve our services and better our guests’ experiences upon staying with us. We are promise that to improvement on the shortcomings for this and we hope to have the opportunity to welcome you back on your next visit to Pattaya. Please rest assured that we will do utmost to make your stay even more memorable than your first visit.

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
We were traveling with extended family and staff was very accommodating and helpful. Rooms spacious and comfortable. For some reason I thought it was on the beach; it was a couple of blocks away but not a long walk.
Stayed 3 nights in Oct 2022
Response from Nattaya on 4 Nov 2022
Very nice to have received your review and I appreciate the kind feedback you have provided. I am very pleased to know that overall you enjoyed your stay and had an amazing time staying with us. We look forward to welcoming you back on your next visit to Pattaya

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate hotel
Good place to stay, very friendly staff and in a decent location
Stayed 27 nights in Aug 2022
Response from Nattaya on 29 Sept 2022
Dear Sir, Greeting from Intimate Hotel. Very nice to have received your review and I appreciate the kind feedback you have provided. I am very pleased to know that overall you enjoyed your stay and had an amazing time staying with us. We look forward to welcoming you back on your next visit to Pattaya