Desk, blackout curtains, free cots/infant beds, free WiFi

Reviews of PREMIERE CLASSE VILLEPINTE CENTRE - Parc des Expositions

PREMIERE CLASSE VILLEPINTE CENTRE - Parc des Expositions
2-8, Avenue Jean-Fouregeaud, Espace V, Villepinte, Seine-Saint-Denis

Reviews

6.4
Rating 10 - Excellent. 116 out of 846 reviews" "
Rating 8 - Good. 248 out of 846 reviews" "
Rating 6 - Okay. 222 out of 846 reviews" "
Rating 4 - Poor. 139 out of 846 reviews" "
Rating 2 - Terrible. 121 out of 846 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Olivia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shortest stay in hotel. Checked in, had a look at the room and checked out, originally booked for 4 nights. The smell of mold when we walked in was over powering. There was mould growing on the floor next to the bed. Cigarette burns in all the bedding along with all the stains on the sheets. Blood down the door, mould also in the bathroom. Bathroom was about the size of plane bathroom. Paid for full new hotel only €100 more that had a normal sized bathroom however it was bigger than the whole hotel room at this hotel. Security guard and desk staff nothing but rude. Got told they would ring me about a refund and still waiting for the call back.
Stayed 4 nights in Oct 2023

8/10 Good

Yewande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and tidy up place...will definitely come back
Stayed 3 nights in Sep 2023
Response from Ismaila on 10 Oct 2023
Chère cliente,Nous sommes ravis que vous ayez apprécié le séjour. Soyez assurée que nous mettons tout en œuvre afin d’accueillir chaque client comme il se doit.Nous espérons vous revoir très vite dans notre établissement.Cordialement,L'équipe de Première Classe - Villepinte Centre

2/10 Terrible

Kash

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Ismaila on 11 Jul 2023
Cher client, Nous vous remercions d'avoir laissé un commentaire. Nous prenons en compte votre mécontentement et essayons de faire le maximum afin d'améliorer la qualité du séjour de nos clients. Cordialement,

10/10 Excellent

Abdelkarim

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at this hotel everytime i go to paris easy parking and has a restaurant next door with friendly staff very convenient.
Stayed 3 nights in Jun 2023
Response from Ismaila on 5 Jul 2023
Cher Client,Merci d’avoir pris le temps de partager votre avis sur notre établissement. Nous sommes heureux de constater que vous avez apprécié votre séjour parmi nous. Nous serons heureux de vous accueillir sur Marseille à nouveau. En vous souhaitant une agréable journée

8/10 Good

T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and clean
Very basic, ok for stopover
Stayed 1 night in May 2023
Response from Ismaila on 5 Jul 2023
Cher client,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Cordialement,

4/10 Poor

Miriel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was terrible - gave our reservation to someone else because we didn't answer our phone (we were driving and travelling with a foreign sim card). Didn't bother to update Expedia which would have sent me a text right away.
Stayed 1 night in Oct 2022
Response from LEILA on 26 Dec 2022
Cher Client, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur votre séjour. Nous prenons en compte vos remarques et essayons de faire le maximum afin d'améliorer la qualité du séjour de nos clients. Cordialement Leila. B

2/10 Terrible

Naby

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very uncleaned and smelled cigarette. The advertising on web was misleading from the reality.
Stayed 5 nights in Aug 2022
Response from LEILA on 27 Dec 2022
Cher Client, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur votre séjour. Nous prenons en compte votre mécontentement et essayons de faire le maximum afin d'améliorer la qualité du séjour de nos clients. Cordialement Leila. B

6/10 Okay

Tony, Cudworth

Travelled with family
Liked: Staff & service
The property was your typical cheap motel! The rooms are very basic and dated but kept as clean as possible! The staff were very friendly and helped me due to my French being poor
Stayed 4 nights in Jul 2022
Response from LEILA on 27 Dec 2022
Cher Client, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur votre séjour. Nous prenons en compte votre mécontentement et essayons de faire le maximum afin d'améliorer la qualité du séjour de nos clients. Cordialement Leila. B

6/10 Okay

Eric, Austin

Travelled with family
Liked: Staff & service, amenities
There’s a security guard watching the property at night. Nice restaurant right outside. The bathroom are really small! The wifi connection is good. You definitely can hear the visitors all around.
Stayed 1 night in Jun 2022
Response from LEILA on 27 Dec 2022
Cher Client, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur votre séjour. Nous prenons en compte votre mécontentement et essayons de faire le maximum afin d'améliorer la qualité du séjour de nos clients. Cordialement Leila. B

2/10 Terrible

Mohamad

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from LEILA on 27 Dec 2022
Cher Client, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur votre séjour. Nous prenons en compte votre mécontentement et essayons de faire le maximum afin d'améliorer la qualité du séjour de nos clients. Cordialement Leila. B

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Haby S. on 27 Oct 2021
Cher client, Merci d’avoir pris le temps de partager votre expérience à travers cette note agréable à lire. Au plaisir de vous revoir. Cordialement Haby.

6/10 Okay

Aliza

Stayed 1 night in Jul 2021
Response from Haby S. on 6 Jul 2021
Cher client, Merci d’avoir pris le temps de partager votre expérience à travers cette note. N’hésitez pas à nous contacter pour nous partager vos suggestions afin d’améliorer nos services. Au plaisir de vous recevoir pour obtenir de vous une meilleure note. Au plaisir cordialement Haby.

2/10 Terrible

Imene

Stayed 1 night in Apr 2021
Response from Haby. on 27 Apr 2021
Cher cliente, Je suis désolé de lire votre insatisfaction à travers cette note. N’hésitez pas à nous donner vos suggestions afin d’améliorer nos services car la satisfaction client est au cœur de nos priorités. Dans l’espoir de vous revoir afin d’augmenter votre note. Cordialement Haby.

8/10 Good

Semyon

Stayed 2 nights in Feb 2021
Response from Haby on 1 Mar 2021
Cher client, Merci d’avoir pris le temps de partager votre avis à travers cette note. Au plaisir de vous recevoir afin d’obtenir de vous un 10/10. N’hésitez pas à nous partager vos suggestions pour l’amélioration de nos services. Cordialement Haby

10/10 Excellent

Narinder

Stayed 1 night in Dec 2020
Response from Haby on 29 Jan 2021
Cher client, Merci d’avoir pris le temps de partager votre expérience à travers cette note. Au plaisir de vous revoir. Cordialement Haby.

2/10 Terrible

Verified traveller

Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

The staff was nice but the room it’s self was really small for 2 people , the AC wouldn’t work in the room as it was 26 degrees outside and the room was stuffy I went and asked the lady on reception if there is any way of getting it to work as it’s really hot in the room all she said was sorry They don’t work I was abit annoyed of how much I paid and what I got I wouldn’t book again overall I enjoyed my stay as there was plenty of shops in near walking distance
Stayed 11 nights in May 2020

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the price.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/10 Poor

Julio

Travelled with family
Disliked: Cleanliness, room comfort
I wouldn’t come back .
The rooms are too small , uncomfortable
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
The room look so ligh and different in the picture
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good for me. Extremely small room. Was missing 3 light bulbs for the night stands. Ask for 3 new replacement only gave us 1. Room service came day out of 3 to clean room
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tuve la oportunidad de hospedarme, porque nuestro vuelo estuvo cancelado y después otro retrasado para llegar a París, pero mi hermano me comento que es un lugar muy cómodo. Muchas Gracias.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was exactly 5 years ego in the hotel from the same hotelier in Saint Thibault des vignes but completely different standards. In this hotel in Villepinte dirty bathroom(shower) I mean sink and the curtain had at bottom rusty colour It shoul be motel not hotel because all rooms have entrance doors outside the building. If some people talking outside you can hear everything. Noisy and loudly. The beds are in good standards and clean also towels. Breakfast was very poor awful yoghurts no cereals. Coffee was good . Please do not call that hotel. It is Motel.
Stayed 2 nights in Oct 2019

2/10 Terrible

Gulsen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Meki

Liked: Cleanliness, property conditions & facilities
The room was clean and the hôtel close of the bus stop! What I dint like , its when i was sleeping and even if i put out of the door, the not disturb notice, the cleaning service still knock down the door, not good to enjoy a resting Time. A kitchen option should also be a good addition or option to add
Stayed 3 nights in Oct 2019

4/10 Poor

Beverley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
!
MOLD the shower that could be smelled in the whole room. The beds were comfortable and clean. The size of the room was smaller than a ships cabin. For the price it was a rip-off
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Terry

Disliked: Room comfort
Low Room Rates Still More Than Room is Worth
There are three beds in the room that my friends and I had, but hardly enough space to put one person’s belongings, let alone three. In spite of the fact that there are three beds in our room, housekeeping left two towels in the room every day, except the day of our last night, when they left only one. I had to go to the office every evening to get a couple of more towels and to get our card key recoded, because it was reset each day. There is one double electrical outlet over the desk. The bathroom is ridiculous and was very likely designed to be installed on a boat, as it consists of two pieces of molded fiberglass. The sink drain in the room we had (#55) leaks; not just a drip, but a dribble, and causes a sewage smell as it runs along the floor. It has a cracked ring at the fitting. The desk clerks don’t speak English, so I used Google translator to tell the woman working at the front desk about it, but it was never fixed. The toilet paper (with no roll) goes on a spindle and does not turn. No washcloths or bath mat. There’s not enough room to comfortably get dressed in the bathroom if you’re sharing a room with friends. It’s supposed to be a non-smoking room, but there was a cigarette hole burned into one blanket and there are several cigarette burns on the bathroom sink. There are ashtrays attached to the wall on the ground floor, so people smoke down there and smoke rises, right? The room rate is low, but it’s still more than the room is worth.
Stayed 4 nights in Jun 2019
Response from Haby on 13 Jul 2019
Dear customer, Thank you for taking the time to share your opinion and I am sorry for all these inconveniences. We are an economical hotel and we have chosen individual equipment in each room, the rooms are 11m2 including shower cubicles. Indeed the rooms are non-smoking but unfortunately some customers do not respect, that is why we have set up the bank guarantee of 90€ to fight against all these incivilities. I am sorry that we did not take into account your request, customer satisfaction being one of my priorities I will share your opinion with my team. For more comfort, our Louvre Hôtel group offers superior ranges and hopes to see you again with us. Sincerely Haby

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff for not speaking much English. Location was conveniently close to the airport. The double bed/twin bunk bed was a unique combination that was very convenient. Front desk has unique hours. Overall quite satisfactory place if you’re just needing a place to stay.
Stayed 1 night in Jun 2019
Response from Haby on 13 Jul 2019
Dear customer, Thank you for taking the time to share your experience, satisfaction is at the heart of my priorities and I will share your opinion with my team. We look forward to seeing you again. Sincerely Haby

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Haby on 15 Jul 2019
Cher client, Merci d’avoir pris le temps de partager votre note. Au plaisir de vous recevoir. Cordialement Haby

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Would have liked tea and coffee making facilities after a long journey
Stayed 1 night in May 2019

6/10 Okay

DOMINGOS

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, a restaurants and supermarket was close by. Everyone was pleasant
Stayed 4 nights in Apr 2019

8/10 Good

brian

Liked: Cleanliness, property conditions & facilities
Now I know how Syrian asylum seekers sleep.
It’s a clean bed in a shipping container with the shower in the toilet, what more do you need? On the plus side the place was very clean.
Stayed 1 night in Apr 2019

6/10 Okay

Syimasnawarni/Johannes

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Alioune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good stay will come back
Room very clean, quiet place for good rest and bed confortable. We really did enjoy will come back. Thanks to all the staff
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
there is no enough space to move on and the hotel staff has limited time in the reception.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Juan, Houston

Liked: Staff & service
The lady at the front desk was very nice other than that it was ok
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Russell

Liked: Cleanliness, staff & service
Disliked: Room comfort
Average
It was just a one night stay, arriving quite late and leaving quite early in the morning. The check in process was good and easy and the room and bathroom was clean. However, it was small and not altogether comfortable - and the hotel is not particularly well connected transport wise (if you don't have a car). For the price per night I have stayed in many better hotels. Not a disaster but only middling
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic B & B ...don't expect anything much
Had booked this hotel by mistake. Originally wanted to book the Premiere Classe at Parc de Expostions, as it was next to the Exposition. Paid 4 times the price, compared to the normal tariff for this 1-star hotel. Very ordinary, basic hotel...nothing great to write home about. Connectivity wise it was a challenge to reach here by bus and RER/metro. The only good thing was nice and helpful staff.
Stayed 1 night in Oct 2018

6/10 Okay

Ameni

Liked: Staff & service
One night stay
I would recommend this place for one night stay (few hours to sleep). It is really basic. However, its a bit crowded.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

jose luis

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply as it gets.
As a stay close to the airport we weren't looking for much. This is as simple as it gets. It's a fine area. There are actually a few eating options in the area. Room is basic but love the reading lights by bed and easy of it all. We were able to be there in time to check in with front desk. After 9pm you would check in with automated outside machine. For one night it's all you need. Grateful for an easy airport morning.
Stayed 1 night in Sep 2018

8/10 Good

Tyler, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but great. Very great staff. Seems like a safe location
Stayed 3 nights in Sep 2018