Classic Double or Twin Room | Premium bedding, in-room safe, desk, soundproofing

Reviews of Le General Hotel

4 out of 5
Le General Hotel
5/7 Rue Rampon, Paris, Paris

Reviews

9.6

Exceptional

Rating 10 - Excellent. 252 out of 325 reviews" "
Rating 8 - Good. 56 out of 325 reviews" "
Rating 6 - Okay. 12 out of 325 reviews" "
Rating 4 - Poor. 3 out of 325 reviews" "
Rating 2 - Terrible. 2 out of 325 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service from everyone from the front desk to housekeeping! Excellent breakfast and attendant. Excellent location, but still quiet, modern and stylish hotel. Will stay here for next trip to Paris!!
Stayed 4 nights in Mar 2024
Response from Luiz Moreira - Front Office Manager on 24 Mar 2024
Dear Thomas, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Have a lovely day,

10/10 Excellent

Kris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't really give a proper review as we weren't in our room very much for the 2 nights other than for sleeping only. Too busy out and about. Firstly on arrival we were offered snacks and drinks and as we were early and room wasn't ready reception took our luggage for storage so we could get straight out. When checking out they also held our bags for us so we could again go out and about and pick them up later for our evening flight. Hotel is located a very short walk from republique metro station which is connected to 5 different metro lines and only a few stops away from Gare Du Nord for connecting to CDG airport. Area is quite busy, bustling at times with plenty of shops, bars, cafes and restaurants etc Hotel is down a side street so wasn't much noise at night. All staff at Le General we dealt with were excellent, very friendly, helpful and polite. Room was absolutely fine for what we required, big enough with comfortable beds. Nice touches with Nespresso machine, some bottled water, l'occitane toiletries, robes and slippers. Everything worked, room was well cleaned and water and Nespresso capsules topped up. Didn't have breakfast and didn't even get into hotel bar so can't comment. Would definitely stay here again, staff were excellent, hotel was nice and clean and location worked for us.
Stayed 2 nights in Feb 2024
Response from Luiz Moreira - Front Office Manager on 20 Feb 2024
Dear Kris, thank you for taking the time to write your review. :-).We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Have a lovely day,

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2024
Response from Luiz Moreira - Front Office Manager on 25 Jan 2024
Dear Daniel, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Have a lovely day,

10/10 Excellent

HENRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great staff. Nothing too much trouble and so friendly. Quiet side street but only 5 mins to République Metro. Great shops and bars / restaurants all around.
Stayed 3 nights in Dec 2023
Response from Luiz Moreira - Front Office Manager on 3 Jan 2024
Dear Henry,Thank you for staying at the Le Général Hotel and for your kind comment!It's a great pleasure to read that you enjoyed your stay thanks to the many advantages offered by our hotel: close to public transport (metro and bus); in a quiet area but with many shops/restaurants nearby and an available and pleasant staff to talk to throughout your stay :)We do our most to make your stay unforgettable, and we're delighted to hear that it was!We look forward to welcoming you again during your next stay in Paris.We wish you a wonderful day :)Best regards,

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding hospitality experience
I stayed at le general hotel christmas eve and christmas day. I am irish so I will quote a famous irishman James Joyce and use Molly Bloom soliloquy at the end of Ulysses to aid my review. Are you greeted at checkin with a sit down on a lounge and Champagne yes. Are the rooms modern with all and extra inclusions ( like a coffee machine with cafe Ricards chocolates and locatanie toiletries plus uniquely a pod shower spa) oh yes. is breakfast worth the price yes. Is there a gym and sauna yes. Is it quite yes. Is the lounge stocked with books and fun activities (eg scate boards) yes yes. Is and was Ekatarina in reception the perfect generous knowledgeable host oh my yes. And to tantalise you stay to find out “what the duck ?” is your going away gift? Like Ulysses returning home to Penelope this is where I will return to when next I stay in Paris. There is nothing general about Le General Hotel it is exceptional.
Stayed 2 nights in Dec 2023
Response from Luiz Moreira - Front Office Manager on 3 Jan 2024
Dear Ross, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!Regarding the breakfast we are glad that you liked it, we have several choices that range from traditional products such as: saussises, eggs, bacon, traditional croissant, Chocolate bread, baguette without counting a natural orange juice press and also from natural yogurt and fruits to gluten-free products, lactose-free and nuts of several varieties. And even more... The Marais district has been elected one of the trendiest areas in Paris and has lots of activities like very good restaurants (several Michelin stars), a very present cultural life like the Rodin Museum, L'atelier des Lumières, Centre Georges Pompidou as well as shops of all tastes. We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sans faute
Wow après plus d'une vingtaine de voyage à Paris, on tombe sur ce bijou. Un sans faute sur toute la ligne. Les chambres cozy sont parfaites pour une personne seule, sinon prendre plus grand. Un sans faute !
Stayed 4 nights in Nov 2023
Response from Luiz Moreira - Front Office Manager on 21 Nov 2023
Cher Steve, Nous vous remercions d'avoir séjourné à l'Hôtel Le Général et pour ce beau commentaire !C'est un grand plaisir de lire que vous avez apprécié votre séjour dans notre établissement, notamment grâce à la disponibilité et l'amicalité de notre personnel, qui met tout en œuvre pour que vous vous sentiez comme à la maison :) C'est toujours un plaisir pour nous de vous aider lors de votre séjour, de vous donner des conseils et des recommandations pour que vous puissiez profiter au mieux de votre voyage.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine venue à Paris !Nous vous souhaitons une merveilleuse journée :)Bien cordialement,

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in vibrant area of Paris but off a quiet side street Fabulous staff, amenities , rooms, location Very stylish hotel. Very very personal service Highly recommend!!!!!!
Stayed 2 nights in Oct 2023
Response from Luiz Moreira - Front Office Manager on 17 Oct 2023
Dear Robin, Thank Thank Thank you so much for this kind review :)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Kind Regards,

8/10 Good

Qi

Stayed 1 night in Oct 2023
Response from Luiz Moreira - Front Office Manager on 17 Oct 2023
Dear Qi Cheng, Thank you for having taken the time to provide us your feedback after your stay with us I am deeply sorry to see that your stay did not met your expectation with this rate about 8/10, I will be pleased to discuss with you at luiz@legeneralhotel.com, please feel free to conatct meI stay at your entire disposal I wish you an amazing day Best Regards Luiz Moreira --- Front Office Manager

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Luiz Moreira - Front Office Manager on 10 Oct 2023
Dear Deborah, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Kind Regards,

10/10 Excellent

Kalman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent in very way. We throughly enjoyed our stay
Stayed 2 nights in Sep 2023
Response from Luiz Moreira - Front Office Manager on 29 Sept 2023
Dear Kalman and thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Kind Regards,

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! Excellent staff, spacious room
We had an excellent stay. Staff member on check in was excellent, friendly and efficient. Room was very spacious and clean with l’occitane products in bathroom. When we returned after rugby match, night staff member was again fantastic. Went above and beyond to recommend and make a hot drink to aid my sore throat. Best service I have received in any hotel! Highly recommend!
Stayed 1 night in Sep 2023
Response from Luiz Moreira - Front Office Manager on 26 Sept 2023
Dear Joanne and James, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Kind regards,

10/10 Excellent

Soraya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were renovated and very clean and the staff were exceptional
Stayed 3 nights in Sep 2023
Response from Luiz Moreira - Front Office Manager on 26 Sept 2023
Dear Soraya and Fathali,thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Kind regards,

10/10 Excellent

Parvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was taken by surprise as to how amazing this hotel is. From the minute I got there until I checked out, the staff at this hotel went over and above to make sure I had everything I needed. Their food recommendations were so good. The hotel is conveniently located and you can either walk or hop onto the metro that is a 2 min walk away. My room was always clean and I was surprised how large the bathroom was for Paris standards. I would return to this hotel in a heartbeat. Thank you.
Stayed 4 nights in Sep 2023
Response from Luiz Moreira - Front Office Manager on 20 Sept 2023
Dear Parvis, Thank you for staying at the Le Général Hotel and for your kind comment! It's a great pleasure to read that you enjoyed your stay thanks to the many advantages offered by our hotel: close to public transport (metro and bus); in a quiet area but with many shops/restaurants nearby and an available and pleasant staff to talk to throughout your stay :) We do our most to make your stay unforgettable, and we're delighted to hear that it was! We look forward to welcoming you again during your next stay in Paris. We wish you a wonderful day :) Best regards,

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Paris
We had a brilliant stay here. Great location, nice and clean. I would definitely recommend
Stayed 1 night in Sep 2023
Response from Luiz Moreira - Front Office Manager on 15 Sept 2023
Dear Natalie, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Kind regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Happy days
The hotel is nice and clean and the staff were friendly and always available to help. The hotel is also very well situated to all the nice spots in Paris.
Stayed 3 nights in Aug 2023
Response from Luiz Moreira - Front Office Manager on 7 Sept 2023
Dear Guest, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Have a lovely day,

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in superb location
Hotel was very well placed for easy access to Metro, with lots of shops, cafes, boulangeries etc nearby Staff were super helpful and nothing was too much trouble. Rooms were a little cozy but bathroom was spotlessly clean and beds were super comfy
Stayed 5 nights in Aug 2023
Response from Luiz Moreira - Front Office Manager on 6 Sept 2023
Dear Simon, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!I wish you a lovely day,

10/10 Excellent

Laleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely satisfied with this hotel and couldn’t be better! The breakfast was amazing and staff are so nice!
Stayed 4 nights in Aug 2023
Response from Luiz Moreira - Front Office Manager on 2 Sept 2023
Dear Laleh, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations !!!The Marais district has been elected one of the trendiest areas in Paris and has lots of activities like very good restaurants (several Michelin stars), a very present cultural life like the Rodin Museum, L'atelier des Lumières, Centre Georges Pompidou as well as shops of all tastes.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Have a lovely evening,

8/10 Good

Danny, Kingsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The front staff was great. My disappointment appear that the cleaning staff doesn't report problems in the room. Our drapes were torn badly. Clearly visible by maids but front staff unaware, tried sewing it and using duct tape. also some minor mold in bathroom ceiling, again front staff unaware
Stayed 4 nights in Aug 2023
Response from Luiz Moreira - Front Office Manager on 23 Aug 2023
Dear Danny, Thank you for choosing the Hotel Le General Paris during your recent stay.We are very happy that you enjoyed your stay as a whole and particularly our staff, our service and our facilities.Furthermore, please accept our apologies for the problem with the curtain in your room. We have already ordered from our supplier, however with the summer holidays the deliveries are delayed.We hope to have the pleasure of welcoming you again soon.Sincerely,

10/10 Excellent

Marcos, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great choice. The rooms are clean and the staff is super helpful and friendly. Highly recommended.
Stayed 2 nights in Aug 2023
Response from Luiz Moreira - Front Office Manager on 17 Aug 2023
Dear Marcos,thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!Kind Regards,

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Luiz Moreira - Front Office Manager on 4 Aug 2023
Cher Maxime, Merci beaucoup pour l’excellente note que vous nous avez donnée. Nous sommes ravis de lire que vous avez beaucoup apprécié votre séjour à l’Hôtel Général.Toutes les équipes ont hâte de vous accueillir de nouveau très bientôt.Cordialement,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right for the minute I arrived I felt heard and all my needs were taken care of. Great breakfast, friendly staff and very clean and modern room (air conditioning!) and comfy bed to boot!
Stayed 5 nights in Jul 2023
Response from Luiz Moreira - Front Office Manager on 1 Aug 2023
Dear Brian, thank you for taking the time to write your review. :-)We are very happy that we met all your expectations!We hope you enjoyed your stay and took advantage of our excellent location, which is in the quiet 11th district, which is the main connection to all the sights and the most important places of the city.We appreciate very much that you appreciated our cleanliness, which is a huge priority for us! As well as making you feel at home.The staff is at your disposal 24/24 and we will try to help you with anything you need ! :-)We hope you had a pleasant trip and we would love to welcome you back!

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel manager Thomas has created a perfect hotel experience. Everything and everyone who worked there were kind and accommodating. The bed was so comfortable. And the breakfast was very delicious. We can’t wait to stay here again!
Stayed 3 nights in Jul 2023
Response from Luiz Moreira - Front Office Manager on 18 Jul 2023
Dear Sandy, Thank you so much for this amaizing review :)We are glad that your night sleep bed was comfy and relax :) All our team remain at your disposal and hopes see you again next year :) Have a lovely day, Kind Regards,

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Luiz Moreira - Front Office Manager on 7 Jul 2023
Dear Kathleen, All the team are delighted with this message. We are honored that you have enjoyed it and had a such great time in Paris and also at the Le Général Hotel All the team wish welcome you very soon for new adventures in the city of lights,Luiz Moreira - Front Office Manager

8/10 Good

Jennifer

Stayed 2 nights in Jun 2023
Response from Luiz Moreira - Front Office Manager on 7 Jul 2023
Dear Jennifer,All the team are delighted with this message. We are honored that you have enjoyed it and had a such great time in Paris and also at the Le Général Hotel All the team wish welcome you very soon for new adventures in the city of lights,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Thomas on 19 Jun 2023
Thank you very much,See you soon !Thomas

10/10 Excellent

Luis, Colina

Liked: Cleanliness, staff & service, property conditions & facilities
easy access, close to the main streets lots of restaurants and cafes. Across the street there is a small Italian restaurant with excellent pastas and pizzas, served by the owners in a very friendly way. Walking distance to Notre-Dame and other remote places less than half an hour walk.
Stayed 4 nights in Jun 2023
Response from Luiz Moreira - Front Office Manager on 21 Jun 2023
Dear Luis, Thank you very much for choosing the Général Hotel Paris and for sharing your impressions with us.We are very pleased to read that you thoroughly enjoyed your stay.We are looking forward to welcoming you back in the not-too-distant future.Kind regards,

10/10 Excellent

Iona

Stayed 4 nights in May 2023
Response from Thomas on 9 Jun 2023
Merci beaucoup :)A bientôt,Toute l'équipe du Général Hotel

10/10 Excellent

Celia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, we enjoyed our stay. The room was great, very clean and comfortable beds. Loved the breakfast options, service was great, will definitely come back!
Stayed 3 nights in May 2023
Response from Thomas on 22 May 2023
Dear Celia,We are very happy you enjoyed your stay in Paris and at Le Général Hotel,Thank you again for staying with us and do not hesitate to come back or to share with your relative a great place to stay in PAris :):):)Yours sincerely,Thomas

8/10 Good

Seng K

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good location and stay
Everything was good. Except the bedding sheets smelled a bit of dampness - needed to get used to it.
Stayed 3 nights in May 2023
Response from Gaëlle ROMANA - Front Office Manager on 20 May 2023
Dear Seng K,I am sorry to hear there was an issue with your room during your stay, please accept our apologies for this inconvenience. For your next stay, please note that our reception is always ready to help and that you can feel free to reach for us with anything we might be able to provide assistanceI am still glad you have enjoyed this experience overall and I am looking forward to meet again,Kindest regards,

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Amazing time
Stayed 4 nights in Apr 2023
Response from Gaëlle ROMANA - Front Office Manager on 20 May 2023
Dear Andrew,Merci beaucoup !Looking forward to meet again at the General :)

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and super attentive to all the guests. Special shout out to Ibrahim for sitting down with me and my friend and giving us tips and recommendations on what to do during our stay. Walking distance to two subway stations and many different restaurants, grocery stores and bakeries. Had a great time!
Stayed 2 nights in Apr 2023
Response from Gaëlle ROMANA - Front Office Manager on 20 May 2023
Dear Mariana,Thank you for your amazing review, we are glad your experience with us at the General was a success! Especially with the help of our wonderful team ;)Looking forward to welcome you back,Have a great day,

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this small little hotel. The breakfast brunch was fantastic … staff were very friendly and helpful … we had plenty of space for the three of us … bathroom was large.
Stayed 7 nights in Apr 2023
Response from Gaëlle ROMANA - Front Office Manager on 20 May 2023
Dear Angela,Thank you for taking the time to leave a feedback on your first stay at the General, we have been delighted to welcome you :)The team and I are hoping we will meet again,Kindest regards,

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Le General. Luiz, Gaelle and the rest of the staff were incredibly welcoming and helped us with any question we had. They set up an airport pick-up for us so that we could just get to the hotel straight away which we appreciated very much. The location was fantastic as it is just steps from a Metro station that has many lines connecting there, so getting around Paris from here was a breeze. We also had an easy walk down to the Seine and the heart of the Marais neighborhood. As a same-sex couple with a young son, we felt very welcome at Le General and would happily stay there again if/when we to return to Paris. The WiFi was great which I needed for a little bit of work that I had to do while there, so that was a big plus, as well. All in all, the attention to hospitality and guest experience was exceptional and I would highly recommend it to anyone. We very much enjoyed staying there.
Stayed 6 nights in Apr 2023
Response from Luiz Moreira - Front Desk on 13 Apr 2023
Dear Jessica, Lindsey and Lucas,First of all, we would like to thank you for this review which affected the entire team of General Hotel with these beautiful words. Thank you very much We hope that you, Lindsey and Lucas has enjoyed the city of light.It is true that it is very convenient and comfortable, transfer service to/from the airport, especially when we are family .Our central location and next to the Republic with 5 subway lines, you can move very easily and get to know the beautiful Paris.It is true it is very convenient and comfortable, transfer service to/from the airport, especially when we are with family .The crash crew loves with Lucas the special moments of fun with PS4 in our lobby .We wish all three of you a warm welcome to the Hôtel Le Général for new adventures in Paris.Warm regards, Luiz Moreira

10/10 Excellent

virginie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Gaëlle Romana - Chef de réception on 29 Mar 2023
Chère Virginie,Merci pour ce joli retour sur votre séjour au Général :)Au plaisir de vous y retrouver bientôt,

10/10 Excellent

Revard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel provided fantastic service and they cared about the details! They are right in the middle of a fantastic area, but on a quieter side street. The rooms were clean and well appointed. Would definitely stay again.
Stayed 3 nights in Mar 2023
Response from Gaëlle Romana - Front Office Manager on 23 Mar 2023
Dear Revard,Thank you for taking the time to share your impressions with us on your first stay with us. The team and I are looking forward to welcome you and your lovely family again at the General :)Have a lovely day,Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Great location, very cool hotel and the most amazing staff!! Would absolutely stay here again and would recommend to anyone without hesitation.
Stayed 1 night in Mar 2023
Response from Gaëlle ROMANA - Front Office Manager on 19 Mar 2023
Dear Guest,Merci !On behalf of the whole team, thank you for this amazing review :)Looking forward to welcome you back,Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy and hip with unexpectedly friendly and proactive staff.
Stayed 6 nights in Feb 2023
Response from Gaëlle Romana - Front Office Manager on 25 Feb 2023
Dear Michael,Thank you for your lovely feedback, it was a pleasure welcoming you at the General Hotel :)We are looking forward to your second stay with us,Kindest regards,

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great chic boutique style hotel. Very friendly staff. Fun clever amenities throughout the facility. Comfortable room with a good shower.
Stayed 1 night in Feb 2023
Response from Gaëlle Romana - Front Office Manager on 23 Feb 2023
Dear Keith,Thank you for taking the time to review your stay with us at the General Hotel !We are looking forward to welcome you back and remain at your disposal as soon as needed,Kindest regards,

10/10 Excellent

YUI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy. All staff are very friendly and great serves.
Stayed 1 night in Feb 2023
Response from Gaëlle ROMANA - Front Office Manager on 16 Feb 2023
Dear Yui,Thank you for taking the time to share your feedback on your first stay with us!The team and I are humbled by your kind words. Hopefully we will meet again soon :)Kind regards,

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Gaëlle ROMANA - Front Office Manager on 10 Feb 2023
Dear Samantha,Thank you for this amazing mark :)We are delighted you have enjoyed your stay with us and hope we will welcome you back soon !Have a lovely day,Kind regards,

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Gaëlle Romana - Front Office Manager on 18 Jan 2023
Dear Bethany,Merci for your warm comment :)We are looking forward to welcome you back !Kindest regards,

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Gaëlle Romana - Front Office Manager on 7 Mar 2023
Dear Andrey,Thank you for taking the time to share your experience at the General Hotel with us, the team and I are delighted you have appreciated your visit.Have a lovely day,Kind regards,

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous on all accounts! Fantastic location, super-friendly staff, and nice amenities. Room a bit small but didn’t detract from our stay. Would definitely stay here again!!
Stayed 3 nights in Jan 2023
Response from Gaëlle Romana - Front Office Manager on 10 Jan 2023
Dear Greg,What a wonderful review, thank you !We are looking forward to host you once more :)Kindest regards,

10/10 Excellent

Temple

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Work Break
The hotel staff was wonderful! Super helpful and friendly. Down side there’s no English speaking channels as listed in the Amenities. That was a little disappointing.
Stayed 5 nights in Nov 2022
Response from Gaëlle Romana - Front Office Manager on 6 Dec 2022
Dear Temple,Merci ! Thank you for this amazing rate :) I am sorry for this mishap during your stay, everything is now in order regarding the English channels in our rooms.The team and I are looking forward to welcome you back and we remain as always at your entire disposal when needed,Kindest regards,

10/10 Excellent

Brooklyn, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, adorable decor, good location with plenty of restaurants and cafes nearby plus a fast walk to two metro stations.
Response from Gaëlle Romana - Front Office Manager on 29 Nov 2022
Dear Brooklyn,Thank you for this amazing review, we were delighted to welcome you for the first time at the General !Looking forward to welcome you back soon,Kindest regards,

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Response from Gaëlle Romana - Front Office Manager on 15 Nov 2022
Dear Michelle,Thank you for your review, the team and I are glad you have enjoyed your first stay at the General. Looking forward for the next one :)Kind regards,

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hôtel. Best hotel breakfast around and everyone was so nice and accommodating, especially Thomas.
Stayed 1 night in Sep 2022
Response from Gaëlle ROMANA - Front Office Manager on 28 Sept 2022
Dear Shannon,Thank you very much for such a lovely review !We were delighted to welcome you and cannot wait for you to come back :)Have a lovely day,

10/10 Excellent

Marie-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Meera

Stayed 3 nights in Aug 2022

10/10 Excellent

Ari

Stayed 4 nights in Aug 2022