City view

Reviews of Solly Hôtel Paris

4 out of 5
Solly Hôtel Paris
4 Rue Salomon De Caus, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 54 reviews" "
Rating 8 - Good. 16 out of 54 reviews" "
Rating 6 - Okay. 2 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

zarinah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Mengran

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Fanny on 14 Apr 2024
Dear Mengran,Thank you for your feedback !Best regards

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Fanny on 25 Mar 2024
Dear Candice,Thank you very much for your feedback!Warmest regards from Paris

10/10 Excellent

Georgia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, super friendly staff , great area and location. Highly recommend this lovely little boutique hotel ❤️
Stayed 5 nights in Feb 2024
Response from Fanny on 3 Mar 2024
Dear Georgia,Thank you very much for your very kind review. The entire team of the hotel is very glad that you spent a wonderful moment with us. We are all thankful for your consideration and we would be very happy to welcome you back soon !Warmest regards from Paris

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated small hotel, clean and safe!
Stayed 5 nights in Feb 2024
Response from Fanny on 3 Mar 2024
Dear Maria,We thank you for sharing with us your opinion on your recent stay at the Solly Hotel. We are happy to see that you had a pleasant experience with us and we hope to have the pleasure to welcoming you again during your next stay in Paris.Best regards

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Fanny on 18 Feb 2024
Dear Fabian,Thank you for your feedback!See you soon ! Warmest regards from Paris

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Hotel is nicely decorated and great location next to the metro. The road and city noises might be loud in summer with the window open but they were well soundproofed when shut and even when open didn't bother us. Worth it for a convenient central location.
Stayed 3 nights in Feb 2024
Response from Fanny on 11 Feb 2024
Dear Georgia,Thank you very much for this kind review ! We are really happy that you have enjoyed your stay with us ! Warm regards

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and pleasant.
Stayed 4 nights in Dec 2023
Response from Fanny on 15 Jan 2024
Dear Samantha,Thank you very much for this very kind review !See you soon, Warm regards from Paris

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Fanny Coste on 31 Dec 2023
Cher François,C'est avec un grand plaisir que nous prenons note de votre retour d'expérience au sein de notre hôtel. Merci beaucoup pour vos gentils mots ! A très bientôt ! Toute l'équipe se joint à moi pour vous souhaiter de belles fêtes.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Fanny on 13 Dec 2023
Dear Juan,Thank you very much for this kind review ! We are really happy that you have enjoyed your stay with us ! Warm regards

8/10 Good

Ruiko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and decor are lovely. The location is convenient with the 4 line just a block away. No concerns with bed bugs. Rooms out front have a cute balcony and a lovely view of the park across the street but if you're not from a big city, the street noise and traffic from Blvd Sébastopol might bother you. Breakfast had limited choices compared to other European hotels but everything was very tasty. Beware though that if you just want coffee, you will be charged €6 for a small 8 oz cappuccino. The mattress was comfortable but the pillows were awful. They are very thick and it hurts your neck. There were some odd housekeeping practices. One day I returned back to the hotel after a full day of activities to freshen up before dinner. At 5pm, housekeeping returned to vacuum my room. On another day, I slept in and put the DO NOT DISTURB sign on my door. Yet at 10am the next day, housekeeping knocked on my door wanting to clean the room. Instead of a bath mat, housekeeping left a hand towel to be used as a bath at for five out of the seven days I was there. Not enough attention paid to whether the bath products had run out. I had no body wash for the last two days but thankfully, had my own. Some other annoying things: The toilet paper holder was installed upside down, so they would fly off every time I tried to use it. There is no in-room fridge which was super inconvenient.The safe will not fit a 15" laptop.
Stayed 6 nights in Nov 2023
Response from Fanny on 6 Dec 2023
Dear Ruiko,Thank you very much for choosing Solly Hotel for your last visit to Paris !! Thank you very much also for sharing your feelings with usAny pertinent comments you make will help us to improve and we will be sure to analyse your comments. Sincerely,

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. It looks brand new, and that’s because they just completed a stunning remodel. Wow is this place beautiful. It offers new finishes and modern touches, while still retaining that Paris charm. Such a great spot!
Stayed 2 nights in Nov 2023
Response from Fanny on 28 Nov 2023
Dear Kevin,Thank you very much for your very kind review. The entire team of the hotel is very glad that you spent a wonderful moment with us. We are all thankful for your consideration and we would be very happy to welcome you back soon ! Warmest regards from Paris

10/10 Excellent

Heeyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Fanny on 13 Nov 2023
Thank you very much Heeyun for your feedback! Warm regards from Paris

8/10 Good

Adelina, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Fanny Coste on 12 Nov 2023
Dear Adelina,Thank you for your feedback !See you soon, Warm regards from Paris

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean and new hotel in a great area of Paris near several metro stations. The stay was overall very positive. It was pretty loud at the hotel during the day, which made it very hard to take a nap after a long travel day. The housekeepers were a bit disruptive, knocking when we had DND sign on and not having time to clean until we got back to our room AFTER being gone all day. Aside from those two things we had a pleasant stay and saw no bed bugs!
Stayed 4 nights in Oct 2023
Response from Fanny on 6 Nov 2023
Dear Ryan,Thank you very much for choosing Solly Hotel for your last visit to Paris !! Thank you very much also for sharing your feelings with us.Best regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great happy place
Stayed 1 night in Oct 2023
Response from Fanny on 29 Oct 2023
Dear James,Thank you very much for this kind review ! We are really happy that you have enjoyed your stay with us !Warm regards

10/10 Excellent

Tom

Liked: Staff & service, property conditions & facilities
Great location. Easily access to most areas of Paris by metro Beautiful park view from room Rooms are small but clean and comfortable Breakfast is very good.
Stayed 6 nights in Oct 2023
Response from Fanny on 29 Oct 2023
Dear Tom,We are so thrilled to read your very kind words about your stay with us ! Thank you very much ! Warm regards from Paris

10/10 Excellent

Catherine, Montclair

Travelled with group
Liked: Amenities, property conditions & facilities
Adorable little French hotel. Sweet attentive service, wonderful breakfast and the view from our room was fantastic! I will be back!
Stayed 5 nights in Oct 2023
Response from Fanny on 24 Oct 2023
Dear Catherine,Thank you very much for your very kind review. The entire team of the hotel is very delighted that you have enjoyed your stay with us. We are all thankful for your consideration. See you soon ! Warmest regards from Paris

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very attentive Rooms are well appointed
Stayed 6 nights in Sep 2023
Response from Fanny on 3 Oct 2023
Dear Aaron, Thank you very much for this kind review ! We are really happy that you have enjoyed your stay with us ! Warm regards

8/10 Good

Jill

Liked: Cleanliness, staff & service
Nicely decorated, new hotel. Very clean, friendly staff, neighborhood more local than tourist.
Stayed 3 nights in Sep 2023
Response from Houda ZGAGH, Reception Manager, on 17 Sept 2023
Dear Jill, We are so thrilled to read your very kind words about your stay with us ! Thank you very much ! Warm regards from Paris

8/10 Good

Victoria

Stayed 3 nights in Sep 2023
Response from Fanny on 3 Oct 2023
Dear Victoria,Thank you for your feedback ! See you soon, Warm regards from Paris

10/10 Excellent

Tsotne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023
Response from Fanny on 16 Sept 2023
Dear Tsotne,Thank you for your feedback!We are looking forward to welcoming you back soon. Warm regards

10/10 Excellent

Marni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Fanny on 12 Sept 2023
Thank you for your feedback ! See you soon ! Warmest regards from Paris

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful decor, very clean, friendly staff. Neighborhood average.
Stayed 1 night in Sep 2023
Response from Fanny on 11 Sept 2023
Dear Jill,Thank you very much for your very kind review. The entire team of the hotel is very delighted that you have enjoyed your stay with us. We are all thankful for your consideration. See you soon ! Warmest regards from Paris

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionists were exceptionally helpful and friendly. Very nice clean room.Central location. Excellent breakfast.
Stayed 5 nights in Aug 2023
Response from Fanny Coste on 2 Sept 2023
Dear Paul,Thank you very much for your very kind review. The entire team of the hotel is very delighted that you have enjoyed your stay with us. We are all thankful for your consideration. See you soon !Warmest regards from Paris

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem.
This is a charming , comfortable hotel. A real find. Decor is an elegant mixture of Parisian classic features, which have thankfully been retained , and chic modern. Comfortable rooms. Great views over the city( especially from the front rooms. ) Relaxed atmosphere. Pleasant and helpful staff. Good location. Le Marais is a 20 minute walk. Canal St Martin the same. Will definitely return.
Stayed 2 nights in Aug 2023
Response from Houda ZGAGH, Reception Manager on 18 Aug 2023
Dear Lunghi, Thank you very much for your very kind review. The entire team of the Solly hotel is very glad that you spent a wonderful moment withus. We are all thankful for your consideration and we would be very happy to welcome you back soon ! Warmest regards from Paris,

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated beautiful boutique hotel, highly recommend
Stayed 2 nights in Jul 2023
Response from Houda, Reception manager on 22 Jul 2023
Dear Sophia, Thank you very much for your very kind review. The entire team of the Solly Hotel is very delighted that you have enjoyed your stay with us. We are all thankful for your consideration.See you soon ! Warmest regards from Paris

8/10 Good

Bob

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I would have put 5 stars if the cleaning was done correctly. Location and staff is great! Unfortunately the cleaning of the rooms is not acceptable (not talking just about a bit of dust here…)
Stayed 1 night in Jul 2023
Response from Fanny on 23 Jul 2023
Dear Bob, Thank you very much for this satisfaction survey ! Your valuable ratings will help us to improve on the quality of service provided. . Warm regards from Paris. We hope you will join us again and are already looking forward to your return! Best regards.

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved my stay here! everytning was great and would definitely stay again.
Stayed 6 nights in Jul 2023
Response from Houda, Reception manager on 22 Jul 2023
Dear Jade, Thank you very much for choosing the Solly Hotel for your last visit to Paris !!Thank you very much also for sharing your feelings with us.We are looking forward to welcoming you back soon. Best regards,

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 9 night stay at Hotel Solly. All of the staff were friendly and helpful, especially Joshua, Mahmoud, Lester, and Mehdi. A special thank you to Joshua for his diligence in helping us sort out a luggage issue with the airlines.
Stayed 9 nights in Jul 2023
Response from Fanny on 16 Jul 2023
Dear Sean, Thank you very much for your very kind review. The entire team of the hotel is very glad that you spent a wonderful moment with us. We are all thankful for your consideration and we would be very happy to welcome you back soon ! Warmest regards from Paris

4/10 Poor

Jennifer, Toronto

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Fanny on 15 Jul 2023
Dear Jennifer , Thank you for this satisfaction survey.Your valuable ratings will help us to improve on the quality of service provided. We are sorry to read that you did not totally enjoyed your stay with us. We do hope that we will have the opportunity to welcome you back and to show you the quality of service that we are usually renowned for. Warm regards from Paris

10/10 Excellent

Gurjeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Houda ZGAGH, First of reception on 8 Jul 2023
Dear Gurjeet,Thank you very much for this very kind rating about your recent stay with us at Solly Hotel Paris ! we are looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Ina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely boutique hotel in a great area. I was there when the hotel re-opened after renovations. Was very impressed with the attentive staff, comfortable rooms and gorgeous common areas. A true pleasure to stay here.
Stayed 3 nights in Jun 2023
Response from Houda ZGAGH, First of reception on 8 Jul 2023
Dear Ina, Thank you very much for this kind review !We are really happy and proud that you have enjoyed your stay with us at Solly Hotel Paris ! Warm ragards,

4/10 Poor

Gabriele

Travelled with family
Disliked: Staff & service, amenities
Zum Schlafen okay. Das Hotel sah optisch schön aus, aber leider funktionieren die Services überhaupt nicht. Essensbestellung abends dauerte über eine Stunde und bei der Taxibestellung zum Flughafen wurden wir bezüglich der doch anfallenden Hotelkommission bewußt angeschwindelt. Eine ehrliche Aussage wäre okay gewesen, aber Touristen anzuschwindeln, zeugt nicht von guten Gastgebern - sehr schade.

10/10 Excellent

LOREDANA

Liked: Cleanliness, staff & service, property conditions & facilities
Tipico hotel francese. Molto curato Camera all’ultimo piano con vista sulla città Ottima prima colazione Personale gentile e disponibile
Stayed 2 nights in Feb 2024
Response from Fanny on 14 Feb 2024
Signora Loredana,È con grande piacere che prendiamo nota del suo feedback sulla sua esperienza nel nostro hotel. Grazie mille per le sue gentili parole! A presto

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Fanny on 24 Jan 2024
Dear Jon,Thank you very much for choosing Solly Hotel for your last visit to Paris !! Thank you also for sharing your feelings with us. Best regards

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Fanny on 15 Jan 2024
Dear Marcel,Thank you very much for this kind review ! We are really happy that you have enjoyed your stay with us ! Warm regards

8/10 Good

jean-paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Fanny Coste on 31 Dec 2023
Merci beaucoup Jean Paul pour votre retour positif d’expérience suite à votre dernier séjour dans notre hôtel. A très bientôt

8/10 Good

Filippo

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Carino, ma da migliorare
Albero appena rinnovato, molto carino e con camera spaziosa per essere a Parigi. Da migliorare la pulizia (primo giorno trovate impronte di scarpa in bagno e secondo giorno non sostituiti tutti gli asciugamani). Area centrale, ma non proprio ben frequentata
Stayed 4 nights in Oct 2023
Response from Fanny on 22 Oct 2023
Dear Filippo,Thank you for your high rating and encouraging comments! We are delighted that you enjoyed your experience at the Solly Hotel Paris; our team is indeed working very diligently in this regard to provide a memorable and welcoming experience and always improving our services. We hope you will join us again and are already looking forward to your return! Best regards

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Fanny Coste on 18 Oct 2023
Dear Emil,Thank you very much for your very kind review. The entire team of the hotel is very delighted that you have enjoyed your stay with us. We are all thankful for your consideration. See you soon ! Warmest regards from Paris

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the staff to the room and the surroundings thank you for welcoming me!
Stayed 2 nights in Sep 2023
Response from Fanny on 16 Oct 2023
Dear Mario,Thank you very much for your very kind review. The entire team of the hotel is very delighted that you have enjoyed your stay with us. We are all thankful for your consideration. See you soon ! Warmest regards from Paris

2/10 Terrible

MARTINE

Stayed 2 nights in Sep 2023
Response from Fanny Coste on 16 Oct 2023
Chère Martine, Je tenais à vous remercier pour votre retour concernant votre séjour dans notre établissement. Nous sommes navrés de constater que vous n'avez pas totalement passé un séjour agréable dans notre maison.Afin d'améliorer notre qualité de service, je vous invite à revenir directement vers nous avec vos commentaires détaillés sur votre séjour.Cordialement

10/10 Excellent

Federico Alvarez de

Stayed 2 nights in Sep 2023
Response from Fanny on 10 Oct 2023
Dear Mister Alvarez,Thank you very much for choosing Solly Hotel for your last visit to Paris !! Thank you very much also for sharing your feelings with us. Best regardsBest regards

8/10 Good

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Fanny Coste on 16 Sept 2023
Dear Kristofer,Thank you for your feedback!We are looking forward to welcoming you back soon. Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Fanny on 11 Sept 2023
Thank you for your feedback ! Warmest regards from Paris

8/10 Good

Kazuko

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023
Response from Fanny on 27 Aug 2023
Dear Kazuko,Thank you for your feedback ! We are looking forward to welcoming you back soon. Warm regards

10/10 Excellent

Gunnar Snaevarr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Houda ZGAGH, Reception Manager on 18 Aug 2023
Dear JÓNSDÓTTIR, Thank you for your high rating !! We are really happy and proud that you have enjoyed your stay with us ! Warm regards,

10/10 Excellent

Camilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Houda ZGAGH, First of reception on 8 Jul 2023
Dear Camilla,Thank you very much for choosing Solly Hotel for your last visit to Paris !! Thank you also for sharing your feelings with us. Best regards,