Double Room | In-room safe, iron/ironing board, free WiFi

Reviews of Alexandrine Opera

3 out of 5
Alexandrine Opera
10 Rue De Moscou, Paris, Paris

Reviews

7.4

Good

Rating 10 - Excellent. 64 out of 265 reviews" "
Rating 8 - Good. 107 out of 265 reviews" "
Rating 6 - Okay. 49 out of 265 reviews" "
Rating 4 - Poor. 26 out of 265 reviews" "
Rating 2 - Terrible. 19 out of 265 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Biatris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

cynthia

Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I chose this hotel as I needed to be close to St Lazare Train Station for my trip out of Paris . It was a perfect location. Within 100m of the hotel is a gorgeous cafe, little supermarket and the Metro Station (Leige). Plus there was also a magnificent Indian restaurant. I know that being in Paris I should be eating typical French food, but I couldn’t help myself one night with the yummy Indian. The rooms are of course small and typical of a 3 star Paris hotel (I see so many people complain about this in past reviews) . But as long as you already know what to expect size wise, then this is a great hotel. It’s very clean, been renovated and the staff are just lovely. If I ever need to stay in this part of Paris again, I would definitely return to this hotel .
Stayed 2 nights in Sep 2023
Response from Clarisse on 13 Nov 2023
Dear Rebecca,We are delighted that you have found the Alexandrine Opéra hotel perfectly suited to your needs, close to Saint-Lazare train station. Your appreciation of our location, the cleanliness of our rooms, and our friendly staff is very gratifying. We understand that room size may be a point of discussion, but we are happy that it did not detract from your experience. We would be delighted to welcome you again during your next stay in this part of Paris. Thank you for choosing our hotel.ClarisseFront desk

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Clarisse on 13 Nov 2023
Nous vous remercions infiniment pour votre note parfaite ! Votre satisfaction est notre plus grande récompense, et nous espérons avoir le plaisir de vous accueillir à nouveau à l'hôtel Alexandrine Opéra lors de votre prochaine visite à Paris.

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2023
Response from Clarisse on 13 Nov 2023
Chère Jennifer,Nous vous remercions infiniment pour votre note parfaite ! Votre satisfaction est notre plus grande récompense, et nous espérons avoir le plaisir de vous accueillir à nouveau à l'hôtel Alexandrine Opéra lors de votre prochaine visite à Paris.

10/10 Excellent

LeChaune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Clarisse on 13 Nov 2023
Cher Lechaune,Nous vous remercions infiniment pour votre note parfaite ! Votre satisfaction est notre plus grande récompense, et nous espérons avoir le plaisir de vous accueillir à nouveau à l'hôtel Alexandrine Opéra lors de votre prochaine visite à Paris.

4/10 Poor

James

Stayed 1 night in Oct 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mixed..
This is a difficult review to write... Firstly, the staff were amazing! They knew my name and were incredibly friendly, always greeting the other guests. Probably the best staff I have encountered in a hotel, especially in Paris. The rooms were okay, probably not quite as good as the images made out and they were very noisy - you could hear every noise from other rooms, the corridor etc. My biggest issue was, and it came after a 100km cycle ride when I was tired, the key to my room would not work. Whilst the staff tried to help, the key would just not open the door and their solution was that I sleep on the sofa in another hotel's reception. Really?! This place is not cheap (maybe cheaper by Paris standards) but to pay for a hotel room and sleep in reception is not really what I was hoping for. Eventually, Regis was extremely helpful and managed to force the lock open which I was thankful for but this took over two hours and I finally got in at almost 2am! I cannot fault the hotel, let me stress that, but I cannot help look back negatively at the key situation.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sebastian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Highly recommend it based just on them.
Stayed 1 night in Apr 2022
Response from Clarisse on 13 Nov 2023
Cher Sebastian,Nous vous remercions infiniment pour votre note parfaite ! Votre satisfaction est notre plus grande récompense, et nous espérons avoir le plaisir de vous accueillir à nouveau à l'hôtel Alexandrine Opéra lors de votre prochaine visite à Paris.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and cute balcony
Such a good location really close to lots of metro stations and about a 15 walk to the Sacre Coeur. We got the twin room with the balcony on the 5th floor so it was a very pretty room. I asked before hand for the balcony so I was very happy when we got it. The room is small but we didn't spend much time there so was perfect for the long weekend.
Stayed 3 nights in Mar 2022
Response from Hajar & Alexandrine Teams on 14 May 2022
We are delighted to read your great review regarding your stay at…. We are very pleased to know that you thoroughly enjoyed your stay with us and that our service lived up to your expectations. We have shared your feedback with the entire team and they are all very happy to know that their efforts were appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future. We look forward to welcoming you back

6/10 Okay

Richard, Beirut

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff and the hotel location is very strategic (100m from a metro station and walking distance away from a lot of attractions) but the rooms (especially the bathrooms) are very small.
Stayed 8 nights in Nov 2021

6/10 Okay

Pablo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The concierge staff was kind and helpful. The property itself was a bit dated in terms of upkeep. The bathroom walls had paint chipping and had strange smells from outside the building coming in. There was NO laundry room nor service so that was a big mislead as I was hoping to rely on it.
Stayed 6 nights in Nov 2021

10/10 Excellent

karine, beverly hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic people for a fantastic hotel. Will definitely return.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service did not cancel for a funeral.
Stayed 2 nights in Jan 2020
Response from Noemie on 6 Feb 2020
Dear Anonyme, We are really sorry to know the reason why you are not coming. Normally we comply with the after sales conditions of your reservation but for special cases we can find solutions The whole team of our hotel joins me in order to send you our condolences Best Regards

6/10 Okay

Catherine

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Way too cold. Wifi too low.
Stayed 2 nights in Dec 2019
Response from delphine on 22 Dec 2019
Dear Mrs Catherine, We are sorry that you got cold in our hotel. Did you told our staff that your room was cold? However, We hope that you enjoyed your stay in Paris. We thank you for your comment that will help us to improve. Kind Regards

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from delphine on 10 Nov 2019
Thank you for your good mark. We hope to see you again soon Kind Regards, The front desk

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The photos fool you into thinking the rooms are bigger than they really are. The shower is so narrow you can’t bend done to even grab your soap if it falls. The aesthetics of the place is beautiful and there’s a really great breakfast place around the corner called Loyal. I just don’t think I would stay here again.
Stayed 1 night in Oct 2019
Response from delphine on 10 Nov 2019
Hello, We are sorry to hear that you didn't enjoy your stay with us. Unfortunately in Paris is you want to have a bigger room you need to go to a 4* hotel. Kind regards, The front desk

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, close to metro and walking distance to some attractions. Staff was friendly. Room was very small. It was a very tight squeeze to get out of the shower (the shower door would hit the toilet when it was opened). There was no where to put the soap or toiletries in the shower, so they had to be placed on the shower floor. There was no closet, and there were only a few hooks to hang clothes from, and only 1 hanger. Truly meant you had to live out of the suitcase.
Stayed 4 nights in Oct 2019
Response from The front desk team on 20 Oct 2019
Thank you for your comment. We are happy that you have enjoyed your stay in Paris. Unfortunately, we can't make the rooms bigger. Kind regards, The front desk

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2019
Response from Delphine on 20 Oct 2019
Thank you very much for the good mark that you gave us. We hope that you enjoyed your stay here. Kind Regards, The front desk team.

8/10 Good

Marie, Vancouver, BC

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. Front desk was helpful. REALLY recommend booking an airport shuttle service through them
Stayed 4 nights in Oct 2019
Response from Delphine on 20 Oct 2019
Thank you very much for your nice comment. We are very happy that you enjoyed your stay here and hope to see you again soon. Kind regards, The front desk team

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother Daughter Holiday
Excellent front desk service and location. Metro at the end of the block (across from a wonderful patisserie) and a small grocery store at the other end (recommend the Italian restaurant nearby). Train station is about 10-15 min walk and connects you to the RER stations for Disneyland and Versailles. Also within walking distance to the shopping on Haussman street. Our room had a mini fridge and a safe which was wonderful. The little deck overlooking the city was bonus as well as the twin beds that you can pull apart. Very few affordable options like this in the city! Trust us, we looked. A typically small room within the city but with ample storage and kept clean. New towels everyday and beds made.
When we first arrived
Twin beds pull apart
View from deck
Bakery across from metro (a 2 min walk at the most)
Stayed 6 nights in Sep 2019
Response from Delphine on 20 Oct 2019
Thank you very much for your nice comment! We are very happy that you enjoyed your stay here with your daughter. We hope to see you again soon. Kind Regards, The front desk team

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Delphine on 6 Oct 2019
Thank you so much for your nice mark! we are happy that you liked your stay here. Kind Regards, front desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near St. Lazare Station and metro stations. Very clean and modern. Good shower. Breakfast good. Small dining area but the lady on duty worked hard to clear tables for the next person to use.
Stayed 1 night in Sep 2019
Response from Delphine on 6 Oct 2019
Thank you very much for your nice comment! We are happy that you liked your stay here and we hope to see you again soon. Kind Regards, The front desk

8/10 Good

Marion, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small typical Parisian rooms however well appointed.
Stayed 2 nights in Sep 2019
Response from Delphine on 6 Oct 2019
Thank you for your comment! Kind Regards, The front desk

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, clean and tidy, rooms quite small but we are in Paris. Would definitely stay again.
Stayed 3 nights in Aug 2019
Response from Alex on 3 Sept 2019
Thank you very much for your nice comment. We are happy that you are spending a nice moment in our Hotel We remain available for you at any time until the end of your stay. Kind regards, the desk office

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Alexandre on 20 Aug 2019
Thank you very much for your nice comment! It was a pleasure to have you here, We hope to see you again soon. The desk office team

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean, staff were helpful D
Stayed 4 nights in Aug 2019
Response from DELPHINE on 17 Aug 2019
Thank you very much for your nice comment! It was a pleasure to have you here, We hope to see you again soon. Kind Regards The desk office team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Paris for two days you don't need more than this place. Bathroom was tiny but it was no problem. The metro is across the street so it was easy to get around
Stayed 3 nights in Jun 2019
Response from delphine on 28 Jul 2019
Thank you very much for your comment. We are very happy that you enjoyed your stay here. We hope to see you again soon. Have a pleasant evening. Kind Regards, The desk office

8/10 Good

Lauryn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Delphine on 26 Jul 2019
Merci d'avoir pris le temps de nous donner cette très bonne note. Nous sommes heureux de constater que votre séjour à nos côtés vous a été agréable. Nous souhaitons vous revoir très prochainement. Bien Cordialement, La Réception

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are really small but it’s good for stay if you are particularly Roaming all day. Location is good, close to the metro station liege and quick to get across most tourist attractions
Stayed 1 night in Jul 2019
Response from Desk office on 10 Jul 2019
Thank you for your nice comment. Hope to see you again soon. Kind Regards. Delphine

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to the red bus stop. Local to a city centre. Fridge did not work however and the room appeared smaller than the pictures but comfy stay.
Stayed 3 nights in Jun 2019
Response from Noemie on 7 Jul 2019
Dear sir Dear Madam, Thank you to take the time to give us this nice advice. Best regards the desk office

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Response from Noémie on 26 Jun 2019
Dear Sir Dear Madam, thank you to take to give us your advice . Best Regards The desk office

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Typical Paris hotel room (small by American standards, but manageable). Location is great - metro and large train station (Gare St. Lazare). Quiet neighborhood. Hotel staff were super friendly and room was reasonably clean (found half used shampoo in shower, so not sure how well the bathroom was cleaned before we checked in). Big PLUS if you stay during summer - great working air conditioner! Would recommend for singles or couples (definitely not family unless they have larger rooms that we didn’t see). Worth it for the location and price.
Stayed 2 nights in Jun 2019
Response from Noémie on 16 Jun 2019
Dear Sir Dear Madam, Thank you for this nice comment all our team is happy to know that you have enjoyed your stay. please excuse us for the omission in the bathroom of the shampoo. All our rooms are cleaned daily, we make a point to provide you with clean rooms. In this case do not hesitate to go down to see our receptionist to inform him of your needs and remarks. We hope to see you again soon in our establishment. Best Regards Staff Hotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ee lovethe area easy to get anywhere but disappointed woth size of rooms and storage bathroom etc.
Stayed 5 nights in May 2019
Response from Noemie on 5 Jun 2019
Dear Sir Dear Madam, We thank you for taking the time to share with us your impression of your stay. We just want to inform you that the hotel conforms to the three stars rating, our rooms are of a standard size for Paris. All the team joins me to thank you for your stay The Desk Office

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alexandrine Opera was ideally located near everything. The hotel staff were so helpful and couldn’t do enough for us. The only down side was the shower was tiny and hard to turn in there and you could hear everyone’s doors slamming (as they were fire doors). I would highly recommend this as value for money and situated near everything.
Stayed 3 nights in May 2019
Response from Noemie on 5 Jun 2019
Dear Sir, dear Madam, We thank you for taking the time to share your opinion on your stay and our hotel. We hope to welcome you for a future stay in Paris. Best Regards The desk office

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were given a room with a balcony overlooking the neighborhood. The room was clean but very small, and the bathroom in particular was small, but it was updated in its furnishings and worked for our needs. The staff were friendly, and the location was near Gare St Lazare & the Opera, with a metro station just outside, so easy access to all of Paris. I loved our time here.
Stayed 6 nights in Apr 2019
Response from Noemie on 22 May 2019
Dear Terri, Thank you for this nice review we hope welcome you again Best Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was nice and contemporary. I didn't like that there was no light in the stairwell. Lights in the hallway were motion activated. It made me feel safe to know you had to be buzzed in by someone at the desk. The hotel used old fashioned keys versus a room card system. Anytime before leaving the hotel, you had to hand over the key to your room because "the keys were very difficult to replace." I will say that I didn't see any sign of rummaging or items misplaced. Doors being thin, as well as a gap between the door and the floor, made noises from the hallway easy to hear. At times, it was a bit loud and disturbing. Very close to underground transportation. Staff was friendly and spoke English.
Stayed 4 nights in Apr 2019
Response from Noemie on 8 May 2019
Dear Sir Dear Madam, we thank you for taking the time to leave us a nice comment We are happy to know that you had a good stay We make every effort to make you feel the best possible. We hope to see you again soon. Best Regards The desk office

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay in Paris.
Good location, comfortable stay.
Stayed 1 night in Apr 2019
Response from Noemie on 8 May 2019
Dear Matt, Thank you to take time to give us your advice. we hope to see receive again. Best Regards The desk office

8/10 Good

Adela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The stay was nice. Room is a bit small and so is the bathroom. Although the bathroom was nice and clean.
Stayed 3 nights in Apr 2019
Response from Anne-Victoire Pochon, Hotel Manager on 23 Apr 2019
Dear Adela, We thank you for taking the time to write this review. It is a great pleasure to see that you appreciated cleanliness of the hôtel. We will be looking forward to your next visit to Paris. Best regards,

8/10 Good

Verified traveller

Liked: Room comfort
what you would expect for the price you pay
room has lots of small faults which should be easily repairable. towel rails, toilet tissue holder etc were all lose and caused towels to slip off.. in house bathroom products such as shower gel and shampoo were not refilled. overall nothing was an issue that wasn't solvable with the staff. location is great and easy access to transport links and within walking distance to may highlights of Paris.
Stayed 3 nights in Mar 2019
Response from Noemie on 3 Apr 2019
Dear Sir, Dear Madam, We thank you for taking the time to write this review. It is a great pleasure to see that you appreciated the localisation of the hotel We will be looking forward to your next visit to Paris. Best regards, Alexandrine Team

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beware!!! It looks nothing like the pictures. It is completely awful. It is like a real bad motel.
Stayed 3 nights in Mar 2019
Response from Noemie on 25 Jun 2019
Dear Sir Dear Madam, we are really sorry that your stay did not please you. Do not hesitate to contact us during your stay if you want a particular type of room, we are all working to meet your requests to the extent of our availability. the desk office

8/10 Good

Francois

Liked: Cleanliness, property conditions & facilities, room comfort
too small bathroom and breakfast Ok and ina secluded room but the rest is great and it's good valu efor money (ask for a renovated room however !)
Stayed 1 night in Mar 2019
Response from Noemie on 8 May 2019
Dear Francois We thank you for taking the time to give your opinion. We are pleased to know that our hotel and breakfast have pleased you. The size of our rooms meets the standards of 3 stars in Paris. We hope to have the pleasure of seeing you again. Best Regards The desk Office

10/10 Excellent

Justin, ANN Arbor, us

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on a nice quiet street, with a nice little bakery on the corner! Service was excellent, as well as the room.
Stayed 6 nights in Mar 2019
Response from Anne-Victoire Pochon, Hotel Manager on 2 Apr 2019
Dear Justin, we thank you for your nice reviews! We are glad to see that you enjoy our service, we are looking forward welcoming you, best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and tidy. The reception staff were very friendly and spoke excellent English. I was a bit worried about the size of the room after other reviews stated they were small - but the room we had was great. Coffee and little cakes and biscuits are available free to any guest near reception. Although the staff were great throughout the 3 days we were there, the last 30 minutes after checking out were not so good. We checked out and then sat for a coffee before leaving to the airport - during this time the coffee machine stopped working because the used coffee pod section had not been emptied and it jammed the machine. The woman behind reception kept blaming me several times for the machine jamming and I mentioned several times that it needed emptying and the maid (who did not speak English) had just emptied it before she checked on it. It wasn't until she asked the cleaner if she emptied it that she stopped blaming me but I didn't get an apology at all. This is the only reason I marked down this hotel as otherwise it was very good throughout.
Stayed 3 nights in Mar 2019
Response from Noémie on 21 Mar 2019
Dear Anonymous, We thank you for taking the time to give your opinion on our hotel. We are happy to know that you enjoyed your stay and that it was a little tarnished by a coffee story on the last day. Many customers tend to force the mechanism in order to use the machine without asking beforehand for help to force it breaks the lever or blocks in the conduit several capsule without paying attention. Our coffee machine being fragile the reaction of the member of our staff is understandable it does not you accused of having broken the machine but that somebody tends to force the mechanism and not pay attention. We are sorry for the bad understanding that there was between you and that you felt yourself being attacked was not in his will. Hoping to see you again during one of your next stay in Paris. Best Regards The desk Office

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good but very small.
The hotel is cute and small, but the bathroom and open space in the hotel room is very limited. It is difficult to use the toilet and shower without being uncomfortable. When we arrived, which was at check in time, they gave us our key but our room was not cleaned from the guest before us yet. They offer breakfast for 12 euros per person each morning which we did not do. The location was nice though because it is right next to the Metro 13 Liege station. Also, there are shops and local stores all around.
Stayed 3 nights in Mar 2019
Response from Anne-Victoire Pochon, Hotel Manager on 26 Mar 2019
Dear Guest, thank you so much for this nice review. We are very glad to see that you had a pleasant stay in our hotel. It is good to know that our staff could assist you whenever you needed. We hope we will have the pleasure to welcome you back for your next visit to Paris. Best regards,

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No kettle in room, I asked for a kettle and that was all I got. I asked for cups which they gave me, then took them away the following morning. Shower was to small to use, if you got in and managed to close the door, you could not bend down to pick up you shampoo which you had to place on the floor as there was no where else for it to go. Towels were stained. Room too small and very distressed You could hear every conversation coming from other rooms as well as there movements in the bathroom. Not 3 Star
Stayed 2 nights in Mar 2019
Response from Anne-Victoire Pochon, Hotel Manager on 14 Mar 2019
Dear Guest, at the lobby there is free coffee and thea and cup at your entire disposal. We remove the cup from your room every day to wash them. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Anne-Victoire, Hotel Manager on 14 Mar 2019
Cher client, une immense merci pour votre superbe note! A très vite, cordialement,

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2019
Response from Anne-Victoire Pochon, Hotel Manager on 27 Feb 2019
Dear Guest, thank you! Best regards

8/10 Good

Monica, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location of the hotel is so nice, not too busy when sleeping with still many people around. The room was perfect with an amazing shower and the option to change the tv to English if needed. The main negative was that when you left you had to give your room key in at reception then ask for it back on arrival. Also I was able to check out when I needed to without issue (3/4am)
Stayed 2 nights in Jan 2019
Response from Anne-Victoire Pochon, Hotel Manager on 27 Feb 2019
Dear Monica, thank you for your review. We ask to give your room room key for security reason, to check all persons who come in the hotel. We hope to see you soon, Bests regards,

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019
Response from noemie on 2 Feb 2019
merci d'avoir pris le temps de donner votre avis sur notre hotel