This was our second stay at Summit. Please please reconsider before booking. Three main issues from our first visit have only become worse.
1.Deferred maintenance (balcony door wouldn't open, hot water didn't work, thermostat malfunctioned).
2. Staff very unhelpful and unfriendly. It's as if we were bothering the reception staff with even simple questions. If you don't speak great Spanish, you will have a difficult time.
3.LOUD PARTIES! This property prioritizes weddings and other events. On our first night this trip, there were three separate weddings happening at the same time, two of which created significant access challenges to the elevators and other amenities. Every single night we've stayed at Summit (4 nights in early 2020 and 2 nights in 2024) there was at least one large, loud event.
This property has incredible potential, but the management clearly its priorities (large events trump smaller parties). I would glady pay double the nightly fee for a better maintained property, more helpful and friendly staff and a few less bass-thumping evening parties.