Property amenity

Reviews of Le Meridien Panama

4 out of 5
Le Meridien Panama
Calle Uruguay & Balboa Avenue, Panama City, Panama

Reviews

8.4

Very good

Rating 10 - Excellent. 126 out of 255 reviews" "
Rating 8 - Good. 72 out of 255 reviews" "
Rating 6 - Okay. 34 out of 255 reviews" "
Rating 4 - Poor. 15 out of 255 reviews" "
Rating 2 - Terrible. 8 out of 255 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool need to be more clean but safe to children
Stayed 2 nights in Mar 2024
Response from Pilar Castro on 13 Mar 2024
Dear Mr. Vladimir:Thank you for your feedback. We have taken immediate actions to enhance monitoring and maintenance of the pool cleaning.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Met expectations. great view of ocean.
Stayed 1 night in Feb 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast excellent
Stayed 1 night in Feb 2024
Response from Pilar Castro on 26 Feb 2024
Dear Mr. Eduardo: Thank you for your feedback. We're delighted to hear that you enjoyed our buffet breakfast. We look forward to welcoming you again soon.

8/10 Good

Klaus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After a late arrival, the check-in was fast and uncomplicated. We noticed impressive wall decoration in our room and in the hotel itself.
Stayed 1 night in Nov 2023
Response from Pilar Castro on 22 Jan 2024
Dear. Mr Klaus:Thank you for choosing to stay with us at Le Meridien Panama. We appreciate your valuable feedback and kind comments about your experience. It was a pleasure hosting you, and we hope to welcome you back soon for another delightful stay.Best regards,

6/10 Okay

Ali

Liked: Cleanliness, staff & service, room comfort
Good hotel needs some maintenance
We had a comfortable stay at the hotel for 4 nights. The hotel needs a better gym and some maintenance. The biggest downside in my opinion was the breakfast. The quality of the food was below average and not worth the money. We needed up eating outside. Staff were all very friendly.
Stayed 4 nights in Dec 2023
Response from Pilar Castro on 22 Jan 2024
Dear Ali:A big thank you for choosing Le Meridien Panama for your recent stay! Your feedback means a lot to us. We're thrilled you enjoyed your time with us. Stay tuned for exciting updates as we continue to enhance our gym facilities and breakfast offerings. We look forward to hosting you again soon.Warm regards,

4/10 Poor

viresh

Upgraded to suite. Was the worst. No towels no service
Stayed 3 nights in Aug 2023
Response from Pilar Castro on 4 Sept 2023
Dear Viresh: We are very sorry that your experience during your stay with us has not been the best. We have shared your comments with our Housekeeping Manager so that she can take immediate action.

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, amenities
The hotel is very clean, the service amazing. We want to thanks Odilia Batista she arranged a beautiful BBQ at swimming pool area because We invite my twins sons for they birthday as pass day. It was very incredible service and the price was really good and my guests were available to use the sauna, jacuzzi, gym and swimming pool area. Everything was spectacular. The restaurant is very good, the food is very taste and good price. The restaurant have buffet and you may order your own food. The bar area is really comfortable , peaceful, good music the bartenders are very nice and kind. The hotel is located in a very good area and Beautiful views. Me and my wife really recommend highly this hotel.
Stayed 6 nights in Aug 2023
Response from Pilar Castro on 22 Aug 2023
Dear Mr . FernandoThanks for sharing your comments. Your experience during your stay is very important to us. We hope to receive you again soon

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was superb. Staff friendly and professional.
Stayed 3 nights in Jul 2023
Response from Pilar Castro on 22 Aug 2023
Dear Mrs. LaurieThanks for sharing your comments. Your experience during your stay is very important to us.Have a great week

6/10 Okay

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine, wish there was more quick eats in the immediate area. Very hard to find breakfast if you don’t want to pay $20 for the hotel restaurant. Otherwise, it did the job. Would stay again.
Stayed 3 nights in Jul 2023
Response from Pilar Castro on 4 Sept 2023
Good Morning Mr. Jason:Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us.Thanks for sharing this valuable information with us.If there is anything that you feel like we overlooked, then please let us know.Regards

10/10 Excellent

craig

Travelled with family
Liked: Cleanliness, property conditions & facilities
We requested two large bottles of water at the front desk. The water cost $6 each which I believe is very expensive especially for Panama. I feel this was price gouging. This is the only issue I had. Everything else during my stay was exceptional. Thank you.
Stayed 2 nights in Jul 2023
Response from Pilar Castro on 10 Jul 2023
Dear CraigDear Nadine:Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us.We hope to receive you again

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My son and I spent two nights at Le Meridien. It was a wonderful experience. The hotel is quiet, very clean, and our room was spacious. The breakfast was excellent and we appreciate the friendliness of all the staff. We needed a ride to the airport and the front desk clerk arranged a taxi for us. We could have also used Uber, but had him arrange a taxi which worked out well. I do speak Spanish, but most of the staff also speaks English. I will definitely stay there again.
Stayed 2 nights in Jun 2023
Response from Pilar Castro on 20 Jun 2023
Dear Pam:Thank you for choosing Le Meridien for your stay in Panama. I am glad to know your comments.Thanks again for your preference.

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bueno menos la ducha hay que cambiarla
Stayed 8 nights in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pros and cons
My room had great views of the water very comfortable big room was nicely furnished and very comfortable bed. The staff was great but the condition of the hotel we’re lacking maintenance. My room had some water damages. They were noticeable by the patchwork that they did. The lobby and restaurant area were very hot seem like they didn’t have no AC.
Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveller

Panama City
The hotel is located in a central area across from cinta costera. Great area for a morning walk, run or a bike ride. There weren’t too many restaurants to choose from, in my opinion it is better to eat downtown to experience the true essence of Panama. However it is a 10 minute car ride to Casco Viejo if that is more your vibe. Overall good, no frills hotel and they supply free water in the rooms.
Stayed 5 nights in Apr 2023

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and bar staff were very nice. Service was polite, professional and timely.
Stayed 1 night in Mar 2023

10/10 Excellent

Zita A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like this property because you can walk to the Cinta Costera and exercise safely. And it is safe in the area
Stayed 3 nights in Mar 2023
Response from Pilar on 20 Mar 2023
Good Morning Mr Gary:Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us.If there is anything that you feel like we overlooked then please let us know.Regards

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Pilar Castro on 14 Mar 2023
Good Morning John:Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us.If there is anything that you feel like we overlooked then please let us know.Regards

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgrade to Gold Suite - very nice, thank you
Stayed 1 night in Feb 2023
Response from Pilar Castro on 14 Mar 2023
Good Morning Charlote:Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us.We hope to receive you soon.Regards

8/10 Good

Kevin

Stayed 6 nights in Feb 2023
Response from Pilar on 20 Mar 2023
Good Morning Mr KevinThank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us.If there is anything that you feel like we overlooked then please let us know.Regards

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy neighbours but the hotel security handled the situation effectively. Bathroom sliding door difficult to use so had to leave it open. Shower poorly designed and caused a minor flood around the toilet. Otherwise, eveyrything was fine.
Stayed 2 nights in Feb 2023
Response from Pilar Castro on 22 Feb 2023
Dear Charlotte: Thank you for your comments, which allow us to improve our service and quality.we could receive you again

10/10 Excellent

Aniruddha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Pilar Castro on 22 Feb 2023
Dear Aniruddha:Thank you for choosing Le Meridien Panama. We are very happy that your stay was satisfactory. We will share your evaluation with our staffWe hope to receive you soon

6/10 Okay

john

Business traveller
Disliked: Staff & service
Stayed 3 nights in Feb 2023
Response from Pilar Castro on 10 Feb 2023
Dear johnThank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us.we hope to receive you again

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah everything was good. Great location, nice views, friendly and clean.
Stayed 1 night in Jan 2023
Response from Pilar Castro on 18 Jan 2023
Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us. we hope to receive you again.

6/10 Okay

Margot

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Pilar Castro on 22 Dec 2022
Good MorningThank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us.If there is anything that you feel like we overlooked then please let us know.Regards

10/10 Excellent

Hassan, Vancouver

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
I liked the location and cleaness. I didn't like their swimming pool
Response from Pilar Castro on 14 Dec 2022
Dear Hassan:Thanks for your comments. We are pleased to know that your stay was satisfactory. Our pool is small, is there anything else you didn't like about that area? your comments will allow us to improve

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Pilar Castro on 9 Dec 2022
Dear Laura; thanks for your feedback. Your opinion is very important to us. I hope you give us the opportunity to receive you soon

2/10 Terrible

Thomas, Seattle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Brittany

Stayed 2 nights in Nov 2022

10/10 Excellent

Jesus

Stayed 1 night in Oct 2022

4/10 Poor

juan

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Convenient location. Poor maintenance: bathroom door won't close, scratched veneers on furniture, coffee machine doesn't work, overall poor bedroom condition.
Stayed 2 nights in Oct 2022
Response from Pilar Castro on 25 Oct 2022
Dear Mr. Juan: We are very sorry that your experience was not pleasant. If possible, please confirm the room number in which you stayed in order to take immediate action. I hope you give us the opportunity to welcome you againIf there is anything that you feel like we overlooked, then please let us know.Regards

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centric Location Good For Business
Good value, friendly staff, great breakfast service. Centric location many lunch/dinner options nearby.
Stayed 5 nights in Sep 2022
Response from Pilar on 13 Sept 2022
Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to us.We take into account each of the opinions of our guests in order to continue improving and achieving their satisfaction.Regards

4/10 Poor

Ivie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not enough staff. No Porter. 1 front desk staff so long wait for everything! No concierge service (not helpful when needing to book tourist activities). Calling front reception from room took at least 3 tries before anyone picked up. 1 of 2 elevators was broken. Pool and spa were closed. All together Beth disappointed. Best thing about the stay was decent size of room and getting to use Intercontinental swimming pool across the road
Stayed 2 nights in Aug 2022
Response from Pilar on 6 Sept 2022
Dear Ivie, Thanks for your comments. We had problems with the elevators these last two weeks because of the power fluctuation. We have been able to solve the problem and take preventive measures.This week the exterior painting work must be completed to enable the pool area again.In the same way we will talk with our Front Office staff in relation to communication.Thank you and I hope you give us the opportunity to welcome you again.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Aug 2022
Response from Pilar on 26 Sept 2022
Dear Jared:Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Panama, the fact that you chose Le Meridien Panama is an honor to usIf there is anything that you feel like we overlooked then please let us know.Regards

10/10 Excellent

Sylvie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel provides with great and personalized attention to the client, from the reception to the room service. The rooms are perfectly clean Le Meridien is a fantastic hotel
Stayed 1 night in Apr 2022
Response from Pilar on 6 Apr 2022
Thanks for your comments. We are pleased to know that your stay was comfortable. We are waiting for you soon.

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only thing I didn’t like is that the bathroom door was a slider and would not close all the way.
Stayed 3 nights in Mar 2022
Response from Pilar on 12 Apr 2022
Thank you for letting us know, we have already informed the maintenance department. Have a nice day Guest Service Le Meridien Panamá

10/10 Excellent

Kenneth

Liked: Staff & service, amenities, property conditions & facilities
The staff were very accommodating and friendly.
Stayed 1 night in Mar 2022
Response from Pilar on 12 Apr 2022
Thank you for your comments which we will share with our staff. We look forward to your early visit

2/10 Terrible

Jenny

When I got there, they told me I didn’t have a room. They were moving me to another hotel. I have to admit this is the first time this has ever happened on any hotel booking. But it was a shock and a big inconvenience.
Stayed 2 nights in Mar 2022
Response from Pilar on 12 Apr 2022
We are very sorry for your experience. We will take actions so that these situations do not repeat themselves. Unfortunately we had extensions of stays that were not scheduled I hope you give us the opportunity to welcome you in our facilities

10/10 Excellent

Jose Manuel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location for my business purposes Area nearby the hotel was abandoned
Stayed 2 nights in Mar 2022
Response from Pilar on 12 Apr 2022
Thank you for your comments, the area near the hotel was undergoing renovations which were recently completed. In conjunction with the restaurants and bars in the area and the mayor's office, new activities and commercial agreements will be resumed.

2/10 Terrible

Richard

Business traveller
Booked an ocean view room. Got a first floor street view directly behind the air condition system. View was horrible and noise from ac systems was intolerable. Also no hot water in room.
Stayed 1 night in Mar 2022
Response from Pilar on 12 Apr 2022
hanks for your comments. Our maintenance department made the changes so that the room has hot water. We are very sorry for the inconvenience caused I hope you give us the opportunity to welcome you again

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY HELPFUL STAFF DOCTOR CAME TO THE HOTEL TO ADMINISTER THE COVID TEST AND SUPPLY THE QR code NEEDED TO RETURN TO THE USA
Stayed 1 night in Jan 2022

6/10 Okay

Larry

Stayed 3 nights in Jan 2022

10/10 Excellent

Iván

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Room was nice, looks amazing, the swimming pool area needs more maintenance and we had issue with the water on the room bathroom.
Stayed 1 night in Dec 2021

8/10 Good

Valerie

Stayed 1 night in Dec 2021

10/10 Excellent

Lisa, buena park

Stayed 1 night in Nov 2021

10/10 Excellent

James Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

WALLACE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were amazing. Special mention to Joyce Mine, who was very helpful in getting me settled into my home away from home. Miss Joyce was truly exceptional. I'm appreciative that there exists a Hotel that still values good customer service
Stayed 6 nights in Sep 2021

6/10 Okay

PAMELA

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Disappointing stay
Upon arrival, we were asked to pay extra for early arrival, so we did. Once we paid we were asked to wait another hour to be checked in. The girl in the front desk was extremely stand offish, we were charged an early fee with no courtesy breakfast for an hour wait after paying to be checked in early. Whenever we needed something the staff was super dry, they only gave you one word answers for anything. We asked for recommendations for food and their response was either the hotel restaurant or “I don’t know”. For the Meridian brand, the building was super outdated and poorly maintained, could use some upgrading. Windows in the room were dirty and blocked the view. I do not recommend this place at all.
Stayed 1 night in Sep 2021