Hotel Alessandra
2.0 star property

Historic hotel connected to a shopping centre in Palermo with bar/lounge

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May 2024

Hotel Alessandra

Photo gallery for Hotel Alessandra

Beach
View from room
Premium bedding, down duvets, in-room safe, individually decorated
Bar (on property)
Reception

Overview of Hotel Alessandra

7.6

Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Bar
  • Room service
  • Housekeeping

Check out the area

Via Divisi, 99, Palermo, PA, 90133
  • Popular LocationQuattro Canti5 min walk
  • Popular LocationPalermo Cathedral11 min walk
  • Popular LocationTeatro Massimo13 min walk
  • AirportPalermo (PMO-Punta Raisi)38 min drive
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Room options

Standard Double Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 Double Bed

Triple Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Standard Room, 2 Single Beds

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Single Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 1
  • 1 Single Bed

Junior Suite

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Similar properties

About the area

Palermo

Located in Palermo Historical Center neighbourhood, Hotel Alessandra is connected to a shopping centre. Via Vittorio Emanuele and Palermo Cathedral are notable landmarks, and if an activity is on the agenda, check out Palermo Harbour. Palermo Botanical Garden and Madonna Annunciate are also worth visiting.

What's nearby

  • Ballaro Market - 4 min walk
  • Quattro Canti - 5 min walk
  • Via Vittorio Emanuele - 6 min walk
  • Palermo Cathedral - 11 min walk
  • Teatro Massimo - 13 min walk

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 6 min walk
  • Palermo (PMO-Punta Raisi) - 38 min drive

Restaurants

  • Gran Cafè Torino - 3 min walk
  • Maestri del Caffe Stagnitta SRL - 5 min walk
  • Crash Eat - 4 min walk
  • Extra Hop - 4 min walk
  • Caffè Del Moro - 4 min walk

About this property

Hotel Alessandra

Historic hotel located in Palermo Historical Center
Close to Quattro Canti and Via Vittorio Emanuele, Hotel Alessandra provides a library, a bar and more. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a TV in reception and concierge services
  • Smoke-free property, tour/ticket information and multilingual staff
Room features
All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • TVs with digital channels
  • Balconies, cots/infant beds and daily housekeeping

Languages

English, French, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8 AM to 11:30 PM on request

Food and drink

  • Buffet breakfast available for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • No lift

More

  • 2 floors
  • Belle Époque architecture
  • Building
  • Built in 1916
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is in a limited traffic zone.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night.
Cots (infant beds) are available for EUR 5.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Alessandra Palermo
Hotel Alessandra
Hotel Alessandra Palermo
Alessandra Hotel Palermo
Hotel Alessandra Palermo, Sicily
Hotel Alessandra Hotel
Hotel Alessandra Palermo
Hotel Alessandra Hotel Palermo

Frequently asked questions

Is Hotel Alessandra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alessandra?

This hotel doesn't offer parking.

What time is check-in at Hotel Alessandra?

Check-in start time: 8:00 AM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alessandra?

Checkout is at 10 AM. Late checkout is available for EUR 20 (subject to availability).

Does Hotel Alessandra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM-11:30 PM on request. A fee of EUR 45 per person applies.

Where is Hotel Alessandra located?

Located in Palermo Historical Center, this historic hotel is steps away from Via Maqueda and Via Roma. Quattro Canti and Via Vittorio Emanuele are also within 10 minutes. Palermo Central Station is 6 minutes by foot and Palermo Palazzo Reale-Orleans Station is 13 minutes.

Hotel Alessandra Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 129 reviews" "
Rating 8 - Good. 56 out of 129 reviews" "
Rating 6 - Okay. 34 out of 129 reviews" "
Rating 4 - Poor. 8 out of 129 reviews" "
Rating 2 - Terrible. 3 out of 129 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

David

Disliked: Staff & service
Get some Exercise!
The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly and all spoke English.
Stayed 3 nights in Oct 2018

8/10 Good

Nicola, Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the cathedral, the market and the only 5 minutes from the bus station.
Stayed 7 nights in Oct 2018

4/10 Poor

Phyllis

Disliked: Property conditions & facilities, room comfort
This hotel could use some upgrades and still keep the charm...no elevator and 75 steps up to the actual hotel! With luggage it is brutal! This info should be stated as compromised individuals would not make it. Location close to main streets of Palermo's shopping. Great service getting an airport lift, which was on time @4AM! That is the best I have to say about this hotel.
Stayed 1 night in Sep 2018

6/10 Okay

Gai, Israel

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is located in the old center but the neighborhood is not optimal. The entrance is strange but when you climb the two floors the hotel itself is clean and pleasant. The rooms are designed in a classic manner and has some incense smell which for me was tolerable but my wife hated it.
Stayed 2 nights in Aug 2018

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location wiyth friendly staff
We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.
Stayed 3 nights in May 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World gem.
Walk barely 10 minutes from the crowded streets surrounding the train station to Hotel Alessandra. Once you have navigated the stairs to the second floor, you enter into a bygone era. There are several lounging areas that are inviting and warm, like a hug from grandma. This is definitely "old world" at its finest. Meet Alessio, one of the staff, who treats guests like family, offering advice on where to go and what to see in perfect English... a real gentleman. If you are looking for a quiet, relaxing hotel, then Hotel Alessandra is it.

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Great budget priced hotel in historic centre of Palermo within walking distance of all the main historic sites and close to transport routes to places such as Monreal and Mondello. Antonio and the rest of the staff were very welcoming and obliging. Room was a little 'tired' but bed was comfortable. Good breakfast. Probably not suitable for people with mobility problems as there are quite a few steps to climb but didn't present a problem for us.

8/10 Good

sami-matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
brilliant location
unique hotel in the center of palermo. brilliant location. value for money. interior is one-of-a-kind. a lift would be a nice. climbing 3floors with luggage is a pain. recommended.

8/10 Good

Jean-Noel, Avening

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel for an affordable price
The hotel is about 5 minutes (walking) from the station. It is in an old palace which has seen better days but retains a certain charm. The reception and rooms are on the second floor but it’s a long way climbing up the stairs. You need to be fit and able bodied. The room we had was fairly large with a king size bed with a firm mattress. There is a big wardrobe, a chest of drawers, 2 chairs and a tv. The bathroom is OK with shower, wc, bidet, sink, mirror and hair dryer. It could do with some refurbishment. Both bedroom and bathroom are clean. From the bedroom window overlooking via Maqueda, you have some good views. The situation of the hotel is ideal as you can access many of the sites (churches, museums…etc….) on foot. Breakfast is a buffet with limited choice but it’s OK. The reception is open 24h a day. The staff, in particular Antonio, are very friendly and helpful.

8/10 Good

Eva, England

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing value for money hotel.
Yes, the hotel is on a second floor with no lift and I can understand this can be a problem for some people. We had very little luggage so climbing all the way up did not worry as at all. However, the location is spot on, right in the heart of Palermo, five minutes walk to Quatro Canti (Four Corners). One can easily walk everywhere and enjoy some great restaurants nearby and all the main attractions of the city. The staff was wonderful; they could not do enough for us. The hotel is very pleasing inside and does not have a feel of a cheap hotel, however, the rooms vary and some are not very nice (room 11), but some are beautiful. It depends how long you are planning on staying, if more than one night, I would recommend asking for/or selecting a better room and paying a bit more (the prices are cheap anyway). Breakfast is very basic but acceptable. The atmosphere at the hotel is very relaxed and extremely friendly. I would definitely stay here again. For a cheap hotel, this one is great!