Exterior

Reviews of The Old Parsonage Hotel

4 out of 5
The Old Parsonage Hotel
1-3 Banbury Road, Oxford, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 393 out of 520 reviews" "
Rating 8 - Good. 104 out of 520 reviews" "
Rating 6 - Okay. 18 out of 520 reviews" "
Rating 4 - Poor. 2 out of 520 reviews" "
Rating 2 - Terrible. 3 out of 520 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Oxford Escape
Everything was wonderful from the moment we arrived. We had a 3 night winter stay that was delightful from breakfast through to dinner. The food, charming interiors and staff were all excellent, fabulous memories for us.
Stayed 3 nights in Dec 2022

10/10 Excellent

Dale

10/10 Excellent

Mrs Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
second to none for comfort and cleanliness. Stayed now and in the past whilst family go to St John's and Trinity. Easy access to centre and welcoming and efficient staff ensure repeat returns for us
Stayed 1 night in Oct 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
What an amazing place, customer service was brilliant and the whole team were outstanding. They were polite, professional and always available. The hotel itself was beautiful and the courtyard where you could have meals or drinks was magical. Great location and even managed to park the car which in Oxford is gold dust. We stayed in a deluxe room which was beautiful and comfy ⭐️⭐️⭐️⭐️⭐️🤩
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyable
We had a really lovely stay. All the staff were very helpful and friendly. Our room was perfect although disappointed to find all the lights on in our room after the house staff had been in to make the beds and we’d been out all day. Thought meals were expensive for what they were and in comparison with similar quality elsewhere, although delicious nonetheless. Hotel is well located for visiting Oxford centre and room not noisy.
Stayed 2 nights in Aug 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Grace Du Feu on 3 Sept 2022
Thank you for taking the time to review your stay. We look forward to welcoming you back on a future occasion. Kind regards,Grace Du FeuFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Always a lovely stay. However, I had sadly left some items in the room, on the desk. They failed to make it to lost and found, which only means one thing...... shame but items easily replaceable. Great location and always enjoy my stay here.
Stayed 3 nights in Aug 2022

10/10 Excellent

lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip away to recharge the batteries
Always a pleasure to stay. The staff are all polite and helpful to your needs. A great location too. Nice and peaceful. Air con in room a valued item on this visit, as it was very hot!
Stayed 1 night in Aug 2022
Response from Grace Du Feu on 3 Sept 2022
Thank you for this great review. We are so glad you were able to rest and recharge during your stay. It's always wonderful to hear such positive feedback about the team. We hope to have the pleasure of welcoming you back on a future occasion. Kind regards,Grace Du FeuFront Office Manager

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old Parsonage is a unique boutique Inn in Oxford. Friendly staff, good food, and the top notch accommodation making the stay a wonderful experience.
Stayed 2 nights in Jul 2022
Response from Grace Du Feu on 3 Sept 2022
Thank you for this 5/5 review. We are so pleased that you had such a wonderful experience. We truly look forward to welcoming you back soon. Kind regards,Grace Du FeuFront Office Manager

10/10 Excellent

Steven

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this wonderful hotel. Staff, food, service and rooms. Could not recommend highly enough.
Stayed 1 night in Jul 2022
Response from Grace Du Feu on 27 Jul 2022
Thank you for this fantastic 5/5 review. It is such a pleasure to read that we managed to tick all your boxes to contribute to such a great stay. We look forward to welcoming you back in the future. Kind regards, Grace Du Feu Front Office Manager

8/10 Good

joel, larchmont

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very small room for the price and the queen Bed was the size of uUS double bed - very small. The room just about only fit the bed and a tiny bit extra space. Very expensive for $450 a night. Also I consistently feel like booking through Expedia in Europe you get the worst rooms.
Stayed 2 nights in Jul 2022
Response from Grace Du Feu on 27 Jul 2022
Thank you for providing us with feedback from your stay. I am sorry that the room did not match your expectations. Hopefully, we can have the opportunity to welcome you back so we can restore your faith in us, in one of our deluxe rooms perhaps? Kindest regards, Grace Du Feu Front Office Manager

10/10 Excellent

John-Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PH is a delightful gem in a fairy tale town. Once here, the world melts away. Staff is efficient and polite. Terrace restaurant is perfect for a summer evening.
Stayed 1 night in Jul 2022
Response from Grace Du Feu on 27 Jul 2022
Thank you so much for taking the time to review your stay with us. It is wonderful to read that you felt so relaxed during your visit. We look forward to welcoming you back soon. Kind regards, Grace Du Feu Front Office Manager

2/10 Terrible

Laily

Stayed 1 night in Jun 2022
Response from Grace Du Feu on 21 Jun 2022
Thank you so much for reviewing your stay with us. We are sorry that we missed the mark in some areas. We look forward to welcoming you back and having the opportunity to restore your faith in us. Kind regards, Grace Du Feu Front Office Manager

10/10 Excellent

Devora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old Parsonage is a charming inn within easy walking distance from the center of Oxford. Staff is friendly and helpful. Our room was pristine and modern with elegant touches. We dined at the grill and it was simply brilliant.
Stayed 1 night in Jun 2022
Response from Grace Du Feu on 21 Jun 2022
Thank you so much for taking the time to review your recent stay with us. It is music to our ears to read that you had such an enjoyable experience. We look forward to welcoming you back in the future. Kind regards, Grace Du Feu Front Office Manager

10/10 Excellent

Carol

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

lexie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is fantastic. Staff seemed to not know of rules. We were told that we could have food served in the library … no one would want to eat there. We were also told that we could not eat at the bar but then I asked the bartender — he said, “Sure!” We had a delightful meal and martini at the bar — great memory.
Stayed 2 nights in May 2022
Response from Grace Du Feu on 21 Jun 2022
Thank you for writing a review of your recent visit to the Old Parsonage Hotel. We are so glad to read that you enjoyed the charm of the property and created wonderful memories. We hope to have the pleasure of welcoming you back in the future. Kind regards, Grace Du Feu Front Office Manager

8/10 Good

Shirley

Stayed 1 night in Jun 2022
Response from Grace Du Feu on 21 Jun 2022
Thank you for taking the time to review your stay with us. We look forward to welcoming you back in the future. Kind regards, Grace Du Feu Front Office Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Grace Du Feu on 21 Jun 2022
Thank you for reviewing your stay with us. We are so pleased you had a 10/10 experience. We look forward to welcoming you back in the future. Kind regards, Grace Du Feu Front Office Manager

10/10 Excellent

David S.

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 2 nights in May 2022
Response from Grace Du Feu on 21 Jun 2022
Thank you for taking the time to review your stay. We look forward to welcoming you back in the future. Kind regards, Grace Du Feu Front Office Manager

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the Old Parsonage Hotel in Oxford
This was out first trip to visit Oxford. Staying at the Old Parsonage Hotel enhanced this with their convenience, comfort, and suggestions. The Hotel was, as described on the website. It is comfortable, good rooms, and fine location. The food for breakfast and dinner was prepared to order and of good quality. While the hotel staff were friendly and genuinely helpful, they could have benefitted from more training specific to the area, and some of the services available at the hotel. Overall a good stay which is a 4 out of 5.
Stayed 3 nights in May 2022

10/10 Excellent

Helen

Stayed 2 nights in Apr 2022

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and lovely service and staff.
Stayed 2 nights in Mar 2022

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant place to stay convenient for all amenities and sights in Central Oxford.
Stayed 2 nights in Dec 2021

10/10 Excellent

Stephen, Portola Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly excellent hotel with fantastic service. Food was best I have had in a hotel for years. Room was small but very well appointed and spotless. This is probably one of the best hotels to stay in Oxford. Well located, just a short walk to the city center.
Stayed 2 nights in Nov 2021

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel gives a very good warm welcome we recome
Stayed 2 nights in Nov 2021

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel. Very expensive but a thoroughly enjoyable stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel central Oxford
Gorgeous hotel, great staff and service, clean and tidy. Fab from the moment we pulled in the carpark and saw a personalised car park space. Room was spacious if not enormous. Opposite our door was the hotel library which was perfect for a little work. Room was lovely and quiet even with the balcony door open. Reception organised taxis for us with no fuss. The bar was nice and reasonably priced. Breakfast was very good. Only complaint was bed was only a queen size and we found it a bit uncomfortable. Could be bigger for £300 a night room. Bathroom was clean with a great walk in shower. But we would certainly stay there again with pleasure. Well done to all the staff who made our brief stay a pleasure.
Stayed 1 night in Nov 2021

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort
Welcoming.....
Excellent hotel with very welcoming and pleasant staff. Would highly recommend
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Neil

Stayed 2 nights in Sep 2021
Response from Camille on 27 Sept 2021
Thank you for the 10/10 review. Our team is delighted that you enjoyed your stay with us, and we look forward to welcoming you back to the Old Parsonage Hotel. Kindest Regards, Camille Bourgois Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Camille on 5 Sept 2021
Thank you for this fantastic rating. We are glad you enjoyed your stay with us and hope to welcome you back soon. Kindest regards, Camille Bourgois Front Office Manager

10/10 Excellent

Ian

Stayed 2 nights in Aug 2021

10/10 Excellent

Linton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make this your Oxford-stay hotel
Having been unable to travel and stay away for the past 18 months due to Covid-19, we were so looking forward to getting away for a few days and everything about our stay at The Old Parsonage Hotel excelled our expectations. From the moment we arrived to the moment we left, the team were 100% on their game. We had both lunch and dinner there and have to say that the food was exceptional.
Stayed 1 night in Aug 2021
Response from Camille on 5 Sept 2021
Thank you so much for your kind words. We are delighted to hear we made you felt well looked after from the moment you stepped in. We hope to have the pleasure of welcoming you back soon. Best wishes, Camille Bourgois Front Office Manager

10/10 Excellent

M D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding
A brilliant stay for the family wedding.
Stayed 2 nights in Aug 2021
Response from Camille on 8 Aug 2021
Thank you so much for this 10/10 review of your recent stay with us. Our team is glad to hear you had the most wonderful time at the Old Parsonage on such a special occasion. We hope to welcome you back in the future. Kindest regards, Camille Bourgois Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff polite and welcoming. Stunning place
Stayed 1 night in Aug 2021
Response from Camille on 8 Aug 2021
Thank you so much for your kind words. We are glad you felt so well looked after throughout your stay at the Old Parsonage Hotel. We hope to welcome you back soon. All the best Camille Bourgois Front Office Manager

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and restaurant
Great hotel, friendly good service very clean and nothing is to much trouble. And to top it off food is fantastic
Stayed 1 night in Jul 2021
Response from Camille on 31 Jul 2021
Thank you so much for your kind feedback. We are glad that you made the most of your stay at the Old Parsonage Hotel, and hope to welcome you back soon. All the best, Camille Bourgois Front Office Manager

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heartily recommended
The staff provide 1st class service. The hotel was spotless and picturesque. Outside dining area much appreciated. Chef very accommodating. Bed rather firm for our liking but heartily recommended. Brilliantly positioned for main museums etc.
Stayed 3 nights in Jul 2021
Response from Camille on 24 Jul 2021
Thank you so much for such kind words. We are delighted to read that you felt well looked after and that you enjoyed every aspect of your stay at the Old Parsonage. We hope to welcome you back on a future occasion. Kindest regards, Camille Bourgois Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was heaven
Stayed 3 nights in Jul 2021
Response from Camille on 24 Jul 2021
Thank you for your lovely review of the Old Parsonage Hotel. We are glad you had such an enjoyable stay with us and hope to welcome you back on a future occasion. Kind regards, Camille Bourgois Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great free parking
Stayed 2 nights in Jun 2021
Response from Camille on 23 Jun 2021
Thank you for your lovely review. We are glad you enjoyed your stay at the Parsonage and the complimentary parking - a real luxury in the center of Oxford. We hope to welcome you back in the future. Kind regards, Camille Bourgois Front Office Manager

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Stay was excellent with fantastic food, comfort all around and a room which was laid out as well as any I have stayed in. But best of all was the service. Always on point.
Stayed 2 nights in Jun 2021
Response from Camille on 23 Jun 2021
Thank you so much for this glowing review of the Old Parsonage. Our team is delighted that you made the most of your stay, from delicious meals in the restaurant to the warm welcome we are so proud of. We look forward to welcoming you back in the near future. All the best, Camille Bourgois Front Office Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay to end our short break away Would definitely recommend and return again
Stayed 1 night in Jun 2021
Response from Camille on 12 Jun 2021
Thank you for this fantastic review and recommendation. We are delighted to read you made the most of your stay with us and look forward to welcoming you back. Kindest regards, Camille Bourgois Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charm
Stayed 1 night in Jun 2021
Response from Camille on 12 Jun 2021
Thank you for your 5/5 review. We are delighted that you had such a lovely stay with us and hope to welcome you back on a future occasion. Kind regards, Camille Bourgois Front Office Manager

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spontaneous visit.
Beautiful little hotel very close to the city centre. Rooms are small but perfectly formed. Restaurant lovely and the food is excellent.
Stayed 2 nights in Mar 2020
Response from Camille - Front Office Manager on 23 Mar 2020
Thank you so much for your kind words. We are delighted you had a lovely stay with us. We look forward to welcoming you back on a future occasion. Kindest regards,

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Camille - Front Office Manager on 16 Mar 2020
Thank you for your fantastic rating of the Old Parsonage Hotel. We are glad you enjoyed your stay and look forward to welcoming you back on a future occasion. Kind regards,

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
We went for the weekend and this is one of the nicest hotels in all of the UK. The staff and service are second to none. I didn't want to single one person out as every single person we dealt with was exceptional. I would stay here again in a heartbeat. I've not stayed in every hotel in Oxford but if there's a better one, I'd be shocked.
Stayed 1 night in Mar 2020
Response from Camille - Front Office Manager on 16 Mar 2020
Thank you so much for this overwhelmingly kind review. Our team is delighted to hear you had a fabulous stay at the Old Parsonage and we all look forward to your next visit. Warmest regards,