All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Well kept property with a nice snack shack and beautiful rooms with dove hygiene products!
Emma
Stayed 1 night in Apr 2024
Response from Guest Services Representative on 19 Apr 2024
Thank you for your glowing review! We're glad you enjoyed our property, snack shack, and Dove hygiene products. We hope to see you again soon!
10/10 Excellent
John
9 Apr 2024
The gentleman who checked me in was very courteous and helpful. I wish I remembered his name but I checked in at 4:30pm.
John
Stayed 1 night in Apr 2024
8/10 Good
Carla
Business traveller, Travelled with partner
7 Apr 2024
Liked: Cleanliness, staff & service
The hotel inside was clean and well kept but the outside is in kind of sketchy neighborhood and dirty.
Carla
Stayed 1 night in Apr 2024
Response from Gagan on 17 Apr 2024
Thank you for your comments regarding our hotel. we appreciate the time and effort in sharing your experiences because our focus is on the guest and providing the best experience. we hope to see you again!
8/10 Good
Scott
Travelled with family, Travelled with family and small children
4 Apr 2024
Liked: Cleanliness, staff & service, amenities
The family enjoyed our stay here. Good value and close to lots of food options.
The only problem was the pool was out of service. We were able to access the pool at a different hotel, which was fine, but it was a bit of an inconvenience.
Otherwise it was a good stay!
Scott
Stayed 2 nights in Apr 2024
Response from Santi on 5 Apr 2024
Thank you for taking the time to provide your feedback on your recent stay. I'm glad to hear that you and your family enjoyed the good value and convenient location of our hotel. However, I apologize for the inconvenience caused by the pool being out of service during your visit. We strive to provide a seamless experience for all our guests, and we appreciate you understanding that we were able to offer access to the pool at a nearby hotel. Your feedback is valuable and will help us continue improving our services. We hope you'll give us another opportunity to host you in the future.
6/10 Okay
marowena
Travelled with family
2 Apr 2024
Liked: Cleanliness
Heating and AC unit kept me awake with the noise it generates from turning on and off.
marowena
Stayed 2 nights in Mar 2024
Response from Gagan on 2 Apr 2024
Your feedback is important to us. Although we are disappointed to hear that your stay was not to your satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. I hope we will have the pleasure of serving you again in the near future. Thank you for Choosing us!
The Room/was very clean and very comfortable.
Just a few minutes from everywhere.
Would definitely recommend.
Evie
Stayed 1 night in Mar 2024
Response from Gagan on 2 Apr 2024
Thank you for your generous review. we appreciate your positive feedback as it encourages us to do even better. We are pleased to know that you were able to enjoy our services and look forward to welcoming you back in the near future.
I stayed at the hotel for 9 nights. Everything at the hotel was good, except that the room was not serviced every day and I had to ask at the desk for it to be cleaned. This happened on 2 occasions.
Suzanne
Stayed 9 nights in Mar 2024
Response from Gagan on 21 Mar 2024
We are delighted to hear that your overall stay was to your satisfaction and we would like to offer our sincere apologies for the inconvenience you experienced due to the room not being serviced on time. We feel the comments such as yours allow us to assess where we have opportunities to make improvements. Again, please accept our sincerest apologies and we hope to have the opportunity to have you stay with us again. Thank You!
10/10 Excellent
Scott
13 Mar 2024
Scott
Stayed 1 night in Mar 2024
Response from Gagan on 2 Apr 2024
We appreciate you taking the time to leave us your feedback and hope that you will stay with us again. Thank You!
Good place to stay, quiet and lots of good parking. Staff was very friendly and very clean
Rebecca
Stayed 2 nights in Mar 2024
Response from Gagan on 14 Mar 2024
We are always thrilled to hear from our guests that have great experiences with us and this is no exception. We appreciate you choosing our hotel and look forward to have you stay with us again in the near future. Thank You!
Thank you for choosing our hotel for your recent stay. We appreciate you taking the time to leave us your feedback and look for the opportunity to welcome you again.
8/10 Good
Rod
10 Mar 2024
Rod
Stayed 4 nights in Mar 2024
Response from Gagan on 30 Mar 2024
Thank you for choosing our hotel for your recent stay. We appreciate your feedback and look forward to welcoming you back.
8/10 Good
Marc
Travelled with family, Travelled with family and small children
3 Mar 2024
Liked: Cleanliness, staff & service
Cheap blackets. Couch bed was horrible. Tv was small
Marc
Stayed 1 night in Mar 2024
Response from Gagan on 14 Mar 2024
It is always a disappointment to hear of a guest that was not satisfied with their stay. We appreciate knowing, what issues you experienced so we can take the appropriate steps to correct them. Thank You for sharing your feedback with us and we hope you will consider us again in the near future.
Fantastic clean, big rooms. Second time I've stayed there. Nice and clean!
Joseph
Stayed 1 night in Feb 2024
Response from Gagan on 2 Mar 2024
Thank you for taking the time to review our property. We are glad that we were able to provide you with such a wonderful stay and hope to have you back soon.
10/10 Excellent
MUHEDIN
24 Feb 2024
MUHEDIN
Stayed 1 night in Feb 2024
Response from Gagan on 21 Mar 2024
Thank you for choosing our hotel for your recent stay. Your feedback is important to us and we look forward to have you stay with us again in the near future.
Great full breakfast
Staff was very helpful and friendly
Tina
Stayed 4 nights in Feb 2024
Response from Gagan on 2 Mar 2024
We are happy to hear that all aspects of your stay were enjoyable and we hope the next time you are in Ottawa you will stay with us once again. Thank You
The hotel was clean and bery comfortable
Staff was friendly and helpful.
Only issue i had was I was unable to use the pool in the evening as there were swimming lessons and many men on the deck in their boots and coats watching. Felt uncomfortable.
Tracey
Stayed 2 nights in Feb 2024
Response from Gagan on 2 Mar 2024
Thank you for leaving your review regarding your recent stay in our hotel. We are thrilled that our associates and facility were able to exceed your expectations. We look forward to welcoming you back in the near future.
An absolutely gem of a hotel. Tons of amenities, amazing staff, close to a slew of dining options, shopping, etc. everything is literally a quick Uber ride away!
Will definitely stay again!
Jonathan
Stayed 1 night in Feb 2024
Response from Gagan on 1 Mar 2024
Thank you for taking the time to leave us your feedback. We are delighted to hear that you enjoyed your stay with us and will be happy to have you stay with us again.
10/10 Excellent
Todd
17 Feb 2024
Todd
Stayed 1 night in Feb 2024
Response from Gagan on 21 Mar 2024
we are very pleased to know that you have enjoyed your stay with us and we hope to see you again in the near future. Thank you for choosing our hotel!
10/10 Excellent
Michelle
11 Feb 2024
Michelle
Stayed 1 night in Feb 2024
Response from Gagan on 21 Mar 2024
We appreciate you taking the time to leave us your feedback and look forward to welcome you back in the near future.
Thank you for leaving us your feedback. We are glad to heart that you enjoyed your stay with us and would like to have you stay with us again in the near future.
The room was exceptionally clean and comfortable.The staff was very helpful and pleasant.The breakfast was first rate. All in all we enjoyed our stay and would gladly recommend it.
John
Stayed 1 night in Dec 2023
Response from Gagan on 9 Jan 2024
We are thrilled to hear that you enjoyed your stay at our property and would like to thank you for leaving a glowing review. we will look forward to your next stay with us.
Great staff service, nice people. Like the included breakfast. Has the basic amenities. Like the room a lot, spacious. The sofa bed is a bit noisy (metal cranking) when moving on it, but nothing serious. Overall great stay, would come here again.
Pongsakorn
Stayed 3 nights in Dec 2023
Response from Marian H. on 2 Jan 2024
Thank you Pongsakorn for your review, we appreciate your feedback!