Pool

Reviews of Baymont by Wyndham Osage Beach

2.5 out of 5
Baymont by Wyndham Osage Beach
5887 Osage Beach Pkwy, Osage Beach, MO

Reviews

7.0

Good

Rating 10 - Excellent. 243 out of 1003 reviews" "
Rating 8 - Good. 318 out of 1003 reviews" "
Rating 6 - Okay. 207 out of 1003 reviews" "
Rating 4 - Poor. 136 out of 1003 reviews" "
Rating 2 - Terrible. 99 out of 1003 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

ELIZABETH

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didnt work/ poor water pressure/ attention to detail was horrible
Stayed 1 night in Mar 2024

6/10 Okay

Sydney

Travelled with partner
Overall, good hotel for sleeping. Not everything (cups, coffee or toiletries) were filled in room, breakfast was jugs of milk/ juice from the store, no actual hot breakfast. There were no beverage machines working & vending machines were completely empty.
Stayed 1 night in Mar 2024

4/10 Poor

Donnie

Business traveller
I was not told any information about the offerings of the hotel (breakfast times, etc). There was crumbs on the floor, especially under chairs. One the first morning of my stay, the breakfast was not ready when the signs said it would be. I was given a handicap-friendly room, and while I am not hating or disrespecting them, I had to sit or bend to get a shower. I’ve stayed in numerous hotels for my job over the years. This goes down as the least satisfactory.
Stayed 2 nights in Jan 2024

8/10 Good

george

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well, it is an older property it could use a little bit of upgrading
Stayed 2 nights in Jan 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the stay was very comfortable. Sheets and towels nice and soft. The Desk manager (Cory) was dealing with an unruly guest but treated us with respect. On the downside, the TV wasn't connected to the Internet. And the door latch didn't latch smoothly. I had to lift up on the door to get it to engage. Needs to be addressed.
Stayed 1 night in Jan 2024

2/10 Terrible

Victor

Business traveller
Disliked: Staff & service, property conditions & facilities
Totally dissatisfied
I could not take a shower, no hot water. The breakfast offerings sucked! I’ll never stay here again and will avoid Wyndham motels in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful visit!! Sorry that we didn’t bring our swimsuits!!!! Desk help was wonderful!!!
Stayed 1 night in Oct 2023

6/10 Okay

mark

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Some utilities, wafflemaker, telephones didn't work.Carpeting needs cleaning. I realize a new owner has just moved in, however, the hotel manager ignored our complaints. The staff were excellent, but where was the manager/leader??
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Harry

Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Steve

Stayed 1 night in Nov 2023

8/10 Good

Marsha

Stayed 1 night in Nov 2023

4/10 Poor

William Wheeler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A Book by its Cover
Interior was very worn and damaged. Carpets were 15 years past replacement needed. Poor repair/remodel efforts on Sheetrock and painting. Water distribution in shower was a mystery for anything but hot water. Usually cool/mild fluctuations in temperature and rarely hot at all. No mention of not having an elevator. I have trouble with stairs. When booking all only my room King Suite and a couple of double bed rooms. When we were there the place was at best 1/3 occupancy. I can only assume the remainder were too poor of a condition to actually rent out. White towels were each stained, cleaned I pray but not a joy to use. I would expect this level of hotel experience to be closer to a $45/ night motel in a rural southern state if that much. Sadly only saw 3 people working there the entire time and it was the same 3 people who also stayed there because of long hours and removed travel time to not die from exhaustion I’m sure. They were very kind and this obviously wasn’t their fault.
Stayed 3 nights in Oct 2023

6/10 Okay

Sharon

Stayed 3 nights in Oct 2023

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again. Poor condition, broken door locks
I’ve stayed in worst places, but not much worse. This was terrible. There is no elevator. Guest must carry their bags up the stairs and down the stairs. The hotel was out of regular coffee for the in-room coffee maker. There were no cups for the coffee maker in the room. I retrieved cups from the lobby and they were the wrong size for the in room coffee maker so I could not use it. Most of disturbingly, the dead lock lock on the door did not work. When I inquired about it, I was told that the deadlocks on all the second floor rooms were in operable. The breakfast was substandard, not hot, and the juice machine was out of service. There is no shampoo in the room, the hotel is out of shampoo. Terrible. Never again.
Stayed 1 night in Oct 2023

8/10 Good

Heather

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It seems like they need to invest in some new bedding. Also parking was awful with all of the trucks with boat trailers in for the tournament. They should have to park their trailer’s somewhere else and not take up 4 spots each. They also all leave at 5:30 am and make ALOT of noise. Otherwise, the place was clean and the bed was comfortable.
Stayed 2 nights in Oct 2023

6/10 Okay

Sylvia

Stayed 3 nights in Oct 2023

2/10 Terrible

Rhonda

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy! Room wasn’t clean and they couldn’t change rooms as they were full! Understaffed! Smelled of pot and it should have been a smoke free facility. Make the mistake of eating the breakfast offered and ended up with food poisoning. I want at the bare minimum a full refund!! This place should be shut down!!!
Stayed 2 nights in Oct 2023

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is old. Carpet throughout is worn and needs cleaning. Entire second floor smelled like Marijuana. Vending machine completely empty. Ice machine not working. Beds too firm.
Stayed 1 night in Oct 2023

2/10 Terrible

Kayce

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty, smells bad (mixture of men’s room urinal soap, maryjane and cigarette smoke- good times), toilet seat is broken, no soap, my kids won’t even use the bedding, bed is literally broken (you lay down and it falls to the ground) & we paid for a suite with a couch- didn’t have a couch for our 5th guest), we are too tired to change rooms and get the funk outta here. Haven’t stayed at a dive like this, in a long time. Straight up definition of dive. I feel Gross.
Stayed 1 night in Oct 2023

10/10 Excellent

michael

Stayed 1 night in Oct 2023

8/10 Good

Brenda

Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. Clean facilities and staff was friendly.
Stayed 1 night in Oct 2023

8/10 Good

Brenda

Stayed 1 night in Sep 2023

8/10 Good

Justin

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
They don't have an elevator - and don't be surprised by what they call breakfast. The music was loud that could be heard in the rooms from the lobby. We had the suite, and the lamps didn't work. The morning staff acted like you bothered them to ask a very simple question.
Stayed 1 night in Sep 2023

4/10 Poor

Terry, Fort Smith

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel was easy to find and convenient to the things we wanted to do. The room was clean. However, the desk clerk was missing when we got there. We rang the school teacher style bell several times before he came up. Said he was reading in the room down the hall and hadn't heard the bell. Got to our room where there was no phone. Husband went back down and had to rouse him again. He brought a phone in, but it wouldn't work. Got another one and said the jack must be out. There was also a 5" slat hanging out on the side of the bed. Luckily my hubby found it before hurting himself. Breakfast was sparse, eggs were dry and unappealing. Not a "we will return". Not what we've come to expect from Wyndham.
Stayed 1 night in Sep 2023

2/10 Terrible

Tina

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Don't really know what to say got there the guy at the front desk didn't know how to check us in kept going back to a lock on a door that wouldn't work instead of just giving us another room and I finally when we got to check in almost 45 minutes to an hour later he only coded our keys for one night so the next day when we came back and try to get in our rooms or Keys didn't work! Then I put out the do not disturb sign and the main letter self in and put towels in my room when I had left my purse and other valuables in my room! And then they tried to charge my dad a different rate than what I booked it on hotels.com website! And then the final day on checkout I was in the shower thank God I had the door latch because I had to do not disturb sign on and the lady knocked and then try to let herself in. I do not recommend this hotel for any friends or family.
Stayed 3 nights in Sep 2023

8/10 Good

robert

Stayed 1 night in Sep 2023

2/10 Terrible

donald e

Travelled with group
Disliked: Amenities
Not fot to stay in

8/10 Good

Kent

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The people were the high point the property needs repairs, I slipped and fell on the pool steps that were very slick no gripping material,hot tub wasn’t hot at all.
Stayed 2 nights in Sep 2023

2/10 Terrible

Chase

Stayed 2 nights in Sep 2023

2/10 Terrible

donald e

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has gone down very fast. The management quit the day before we arrived.There was no food for the continental breakfast. The shower didn’t work and the drain was broken.
Stayed 2 nights in Sep 2023

8/10 Good

josh

Took advantage of it being bike fest and double the price
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Staff was polite but undertrained. Room was clean but carpet worn and smelled stale and smoked in. No cups in room. Upon leaving found an earwig on pillow. The front desk could not(would not)issue a receipt for my stay. Also the hotel held a charge for incidental against my card for $100.00 for a few days. I can say i will not use them again or recommend them.
Stayed 1 night in Sep 2023

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice,inexpensive property. Agood value.
Stayed 2 nights in Sep 2023

6/10 Okay

klyn

Travelled with family
Liked: Staff & service, room comfort
Employees were friendly and helpful, but all staff members appearances were very causal and unprofessional. When we came back in the evening, as soon as you entered the lobby you could smell pot. We were down the hall from the “staff” rooms and the pot smell was clearly coming from these two rooms. Also staff letting room doors slam shut all through the night. Room was clean but needs upkeep: stains on carpet and chair, a/c stopped working during the night (had to unplug and replug in unit to get it the work again), no coffee cups for the in-room coffee maker, and bathroom light shows through to inside ceiling. For the $200 we spent for one night, should be better.
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Not the best experience
The hotel was okay but the issue was that I had to tell the front desk to please send the cleaning person to our room, which was oddly skipped over? I say that because the cleaning cart was in our hallway and skipped our room when the “do not disturb” sign was never there and no one was in the room to decline housekeeping. After asking the front desk, they only picked up the trash and did the bed but did not bother to restock the tissue box, give us more towels, or more shampoo bottles or hand soap. And for whatever reason the clock wasn’t plugged in so we had to plug that in but then set it up and the TV wasn’t working. Not the best when you have kids to entertain at night.
Stayed 2 nights in Sep 2023

10/10 Excellent

Carmela

Stayed 2 nights in Aug 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay a the lake
Staff was very friendly and helpful.
Stayed 2 nights in Aug 2023

4/10 Poor

Eric

Liked: Room comfort
Disliked: Property conditions & facilities
Disappointed
Room was okay with a few exceptions. Didn’t have a comforter for the bed. Bedside light didn’t work. Shower head needs to be cleaned or replaced cause only half of it was working.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No frills room that was a little pricey for what y
Building we stayed in was for those with pets. Rooms were dark and the carpets were in pretty rough shape. Didn’t exactly want to walk barefoot. Shower/bathroom was bad. Fan was so loud you should hear it in the hallway. It was a no frills room that for the cost was underwhelming.
Stayed 2 nights in Aug 2023

6/10 Okay

Deloris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Carol

Stayed 1 night in Aug 2023

6/10 Okay

William

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

jean

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner barely worked and had no temperature setting. No wash clothes in the bathroom. Towels were like sandpaper. I had a suite and the mini-fridge freezer was completely frozen up. The sink had stuck on food in it. Bathroom light and exhaust fan had no cover on it. Breakfast was atrocious. Coffee was good. Lobby was clean but very warm. Fitness room was blocked off and unusable. Indoor pool looked clean. Parking was good and well lit.
Stayed 1 night in Aug 2023

4/10 Poor

Deborah ann

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Every linen item was stained. Blood stain on top sheet, yellow stain on bottom sheet, towels had multiple stains. Bath faucet dripped. Room had a musty smell. Unfortunately I pre booked and did not want to loose my money so I had to stay two nights. The microwave kept running at 4 am on our second morning there. We decided to leave at that point. We had at least 3 flies in our room. Very dissatisfied.
Stayed 2 nights in Aug 2023

6/10 Okay

Mitzi

Travelled with family
Pictures are deceiving. Older property, small small bathroom. No cups in the room for brushing teeth or for coffee. Some outlets didn’t work. Room was clean ,though, and I slept good.
Stayed 1 night in Aug 2023